Southern Cross Resort

Hotels
•
Independent
6.8 (664 reviews)
1006 Yoshida, Ito, Shizuoka, 414-0051 , Ito , JP
81-557451234

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Facilities

Electric car charging station
Free WiFi
Terrace
Garden
Luggage storage
Karaoke
Designated smoking area
Breakfast available (surcharge)
Library
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Good breakfast options
Cons:
Language barrier
Noise issues
Aging facilities

Categories

Cleanliness
7.04
Mixed feelings noted; some reviews mentioned cleanliness positively while others highlighted issues like a clogged drain.
Service
7.31
Generally positive, though some reviews indicated language barriers with staff.
Location
7.55
Consistently praised for great views and proximity to attractions.
Room Quality
6
Some complaints about noise and aging facilities reported.
Amenities
6.03
Limited mention; some amenities were seen as dated.
Value for Money
6.99
Perceived as good value, though some guests expected more for the price.
Food and Beverage
6.54
Noted for good quality breakfast but also suggestions for improvement.
Overall Experience
6.91
Customers reported a generally positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:51

Property Description

Recreation and Amenities:
Indulge in an array of recreational activities including an indoor pool, karaoke, and more. Unwind by the poolside bar or treat yourself at the hotel's restaurant and bar/lounge.

Additional Features:
Enjoy complimentary wireless internet, tour assistance, and BBQ facilities during your stay. Benefit from services such as luggage storage, a library, and free train station pick-up for your convenience.

Comfortable Accommodations:
Relax in one of the 67 air-conditioned rooms with pillowtop beds, private balconies, and deep soaking bathtubs. Stay connected with complimentary wired and wireless internet access throughout your stay.

Book now for an unforgettable experience at Southern Cross Resort in Ito, where luxury meets leisure.

Important information:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

6.8
Based on 664 reviews
Cleanliness: 7.04
Service: 7.31
Location: 7.55
Room Quality: 6
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 6.91
J
JOON K. • couple • us
6
2026-03-27 • via Nuitee
村田 • family_with_children • jp
8
2026-03-27 • via Nuitee
K
KONDOH • solo_traveller • jp
8
リピート有りだが夜食は外かも❣
Pros:

温泉♨施設は素晴らしい!

Cons:

夜食料金に対して、ややレベルが低いと感じた。

2026-03-27 • via Nuitee
A
Akira • solo_traveller • jp
8
2026-03-27 • via Nuitee
K
Katsuhiko • couple • jp
8
これでかれこれ数十泊になるが、ゴルフと併せていつも満足！
Pros:

少々老朽化が進んで来てはいるが欧州風のしつらえと調度品が他では見られない程で、いつも非日常を味あわせてくれる。

Cons:

ビックリする位色んな施設を有しているのに残念ながら殆ど利用されていない。図書館、プール、コンベンションルームなどなど・・・アピールが上手くない。

2026-03-24 • via Nuitee
C
Chi kwong • couple • hk
7
Pros:

Good view with good food

2026-03-23 • via Nuitee
W
Wenchih • family_with_children • tw
8
2026-03-20 • via Nuitee
Y
Yumi • family_with_children • jp
5
2026-03-20 • via Nuitee
M
Mika • solo_traveller • jp
4
Pros:

ロケーション

2026-03-19 • via Nuitee
S
s • solo_traveller • jp
5
Cons:

部屋の匂いが不快でした。
恐らくエアコンの匂いかと感じました。

2026-03-19 • via Nuitee
O
Omi • family_with_children • jp
9
2026-03-17 • via Nuitee
恵美 • couple • jp
3
宿泊料が高い割には期待はずれでした。泊まる部屋もトイレが古かったりドアの鍵が古かったり
Pros:

朝の食事のバイキング

Cons:

スタッフの受付や食事のスタッフが外国人が多く
言葉があまり通じなかったり愛想があまり良くなかったりイメージが悪かったです。レストランでは年配の日本人のスタッフが対応してくれるとホッとしました。やはり対応が日本人だと安心します。

2026-03-17 • via Nuitee
S
shoji • solo_traveller • jp
4
2026-03-16 • via Nuitee
M
Megumi • family_with_children • jp
8
2026-03-16 • via Nuitee
内山 • family_with_children • jp
9
2026-03-16 • via Nuitee
Y
YINGFENG • family_with_children • cn
3
2026-03-16 • via Nuitee
内山 • solo_traveller • jp
7
2026-03-16 • via Nuitee
H
Hiroshi • solo_traveller • jp
4
設備の老朽化が著しい。いまから投資するのもリスクが高いだろうが、宿泊施設の運用を考え直した方がいいのでは？思い切ってリニューアルして新たなビジネスモデルを作るか、あるいは宿泊施設を止めてしまいゴルフビ
2026-03-15 • via Nuitee
D
Dinghua • extended_group • cn
9
Pros:

早餐美味！

2026-03-14 • via Nuitee
浩二 • couple • jp
6
思っていたとうりにコスパの比較的良い宿泊だった。
Pros:

部屋が広く清潔で、アメニティーも揃っていて満足のいく滞在だった。

Cons:

窓からのrロケイションがゴルフコースしか見えなかった。
ホテル前にEVの普通充電器が２機設置してあったがどちらも使えず、当方EVで訪れた為
惜しいと思った。

2026-03-14 • via Nuitee