Ancient Lane Hotel

Hotels
8.4 (769 reviews)
2 Ngõ Tạm Thương Hang Gai, Hoan Kiem District , Hanoi , vn

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.79
There were ants in the bathroom and some stains, which impacted the cleanliness rating.
Service
9.26
Staff were friendly, helpful, and provided good service throughout the stay.
Location
9.3
Great location in the heart of Hanoi's Old Quarter, very convenient for exploring.
Room Quality
7.25
Rooms were described as small and there were issues with bed types not matching reservations.
Amenities
7.78
Limited amenities available; the lack of a bar or pool was noted.
Value for Money
8.24
Good value for the price paid, but cleanliness issues affected perception.
Food and Beverage
8.79
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.76
Overall experience was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:41

Property Description

Central Location:
Located in the heart of Hanoi, Ancient Lane Hotel offers easy access to popular attractions like St. Joseph Cathedral and Thang Long Water Puppet Theater.

Convenient Amenities:
Guests can enjoy a comfortable stay with 24-hour front desk service, airport transfers, and free WiFi. The air-conditioned rooms are equipped with modern facilities including a flat-screen TV, safety deposit box, and a private bathroom.

Nearby Attractions:
Explore Hanoi effortlessly with key landmarks such as Hoan Kiem Lake, Hanoi Old City Gate, and Ha Noi Railway station just a stone's throw away.

Book now for an unforgettable stay at Ancient Lane Hotel in vibrant Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.4
Based on 769 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.76
M
Mélanie couple fr
10
Amazing staff. Listens well and adapts easily. Laundry included
Pros:

Clean, 24h reception, laundry, facilities. Just, perfect.

Cons:

It was perfect

2026-06-06 via Nuitee
N
Naama extended_group il
10
Pros:

הבנות קווין וג׳מה מדהימות ועזרו לנו בכל דבר שהיינו צריכות, חזרנו למלון הזה כמה פעמים בהאנוי וכל הפעמים היו מדהימות, החדרים גדולים ונקיים ובמחיר ממש טוב והמיקום מעולה

2026-06-05 via Nuitee
A
Aryan S solo_traveller in
10
2026-06-05 via Nuitee
N
Naama extended_group il
10
2026-06-05 via Nuitee
J
Jemberlyn Marie solo_traveller th
8
Pros:

I like the place, old quarter, I like the vietnamese noodles nearby, the train street experience. The hotel is clean and the lady at the counter is really accommodating.

Cons:

The water is too hot.

2026-06-05 via Nuitee
G
Gonzalo solo_traveller cl
10
Pros:

Nice place in the middle of old town

2026-06-04 via Nuitee
동현 couple kr
10
2026-06-02 via Nuitee
M
Murthy solo_traveller my
10
Pros:

Very good and helpful front desk staff.

2026-06-01 via Nuitee
G
Geoffrey solo_traveller fr
10
2026-06-01 via Nuitee
L
Luis couple gb
10
Really nice location!
Pros:

Amazing location, very nice and surrounded by local street market and food

2026-05-29 via Nuitee
L
Li couple cn
10
2026-05-28 via Nuitee
E
Elodie couple nl
9
fijn
Pros:

bed lag lekker. als de airco niet voldoende was kon je ook nog de Fan aanzetten. Persooneel was vriendelijk en gemakkelijk.

2026-05-28 via Nuitee
D
Dahan solo_traveller il
10
Pros:

Quynh and Jessie are really friendly and helpful,

2026-05-27 via Nuitee
R
Robin solo_traveller nl
6
Pros:

De locatie was super fijn en we konden onze spullen voor het inchecken al daar laten.

Cons:

We sliepen op de begane grond, naast de lift en de receptie. Dit is erg gehorig, meeste geluid kwam vanuit het personeel. Daarnaast ook veel geluiden van terugkomende gasten en mensen die in kwamen checken. Daarnaast was de kamer niet erg schoon.

2026-05-26 via Nuitee
P
Phoebe couple gb
7
Pros:

Location was great, in walking distance of the busy areas in the old town, and very easily accessible for getting grabs, taxis etc. Clean towels given everyday, however the room was not cleaned during our stay. They offered a laundry service, which we used however there is a better self service one around the corner that is quicker and cheaper & clothes felt cleaner.

Cons:

Fridge in our room didn’t go cold at all. The pictures are deceiving as our double room was very small with hardly any room to move around or put belongings, same for the bathroom. The room was never cleaned, swept etc.

2026-05-26 via Nuitee
A
Alp solo_traveller tr
8
Pros:

Locasyonu iyi

2026-05-25 via Nuitee
R
Radziunas couple ie
9
Comfortable stay with everything at your doorstep.
Pros:

Great location in the heart of Hanoi Old Quarter. Very good value for money. The AC started leaking but the staff were quick to fix it.

2026-05-24 via Nuitee
K
Kelly solo_traveller au
10
Pros:

The girls at the front desk were amazing. Especially Lee and Jessie. So accommodating. They even extended our check out time to suit our pick up. It was a very comfortable room and excellent location. Quiet lane but very central. Highly recommended!

Cons:

Nothing

2026-05-22 via Nuitee
L
Liliane couple au
9
2026-05-22 via Nuitee
J
Julia couple fr
7
Un peu cher pour la qualité
Pros:

Excellent emplacement

Cons:

Salle de bain sale
Taies d’oreillers tachées
Obligation de payer en cash au check in sous peine de garder votre passeport (ou bien payer en carte avec 3% de frais)

2026-05-21 via Nuitee