Heide Hotel Reinstorf

Hotels
7.8 (2308 reviews)
Alte Schulstrasse 6 , Reinstorf , de
+49 4137 8090

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Great breakfast
Cons:
Aging facilities
Delayed restaurant service
Sauna issues

Categories

Cleanliness
7.58
There were mentions of cleanliness being satisfactory but issues with aging decor and carpet.
Service
8.57
Customers praised the friendly and helpful staff, but encountered service issues during the restaurant experience.
Location
8.07
The hotel is located in a quiet area with good accessibility to Lüneburg.
Room Quality
8.07
Rooms were described as spacious and well-furnished, although some furniture needs updating.
Amenities
7.58
Amenities like the sauna and pool had mixed reviews, with the sauna being noted as out of order.
Value for Money
8.07
Overall perceived value is good, but restaurant prices were deemed high for the service received.
Food and Beverage
6.58
Breakfast was well-received but dinner service and quality were critiqued harshly.
Overall Experience
7.88
A generally positive experience, with a willingness to return despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:52

Property Description

Indulge in Relaxation at the Heide Hotel Reinstorf

Luxurious Accommodations: The Heide Hotel Reinstorf offers tastefully furnished rooms with comfortable beds and modern amenities, ensuring a restful stay for guests.

Wellness Oasis: Guests can unwind in the hotel's spa, featuring 2 saunas, a sanarium, and a large relaxation room - perfect for rejuvenation and relaxation.

Scenic Dining Experience: Enjoy a delightful dining experience at the Vitus restaurant, offering a blend of international and regional cuisine by the cozy fireplace or in the refreshing garden.

Experience serenity and luxury at Heide Hotel Reinstorf. Book now for a tranquil getaway amidst the picturesque Lüneburg Heath.

Important information:

Restaurant reservations can be made for between 18:00 and 21:00. The latest booking is for 20:30 as the restaurant closes at 21:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children 13 years old stay for € 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2308 reviews
Cleanliness: 7.58
Service: 8.57
Location: 8.07
Room Quality: 8.07
Amenities: 7.58
Value for Money: 8.07
Food and Beverage: 6.58
Overall Experience: 7.88
L
Linda • solo_traveller • de
5
Pros:

Die Sauna war sehr sauber

Cons:

Ich hatte ein Zimmer im Dachgeschoss, ein sehr langer Weg dorthin... Aufzug+Treppen gehen. Es war sehr heiß... Das Frühstück war in Ordnung...

2026-07-25 • via Nuitee
S
Swede77 • solo_traveller • se
10
Pros:

Gammal stil men mycket karaktär. Ligger fint på landet. Man får ta med snacks m.m om man behöver. Restaurangen var superbra, god fläskfilé.
Pricken över i:et var poolen och 3 bastu med vilorum.

Cons:

Hade varit Nice att ta en ångbastu på morgonen med.

2026-07-24 • via Nuitee
D
Dimitar • extended_group • de
9
2026-07-23 • via Nuitee
H
Heidi • family_with_children • dk
10
2026-07-23 • via Nuitee
C
Christine • solo_traveller • de
6
2026-07-23 • via Nuitee
S
Simon • solo_traveller • de
9
Pros:

Nettes Personal, gutes Frühstück

Cons:

Die Sessel im Zimmer waren sehr in die Jahre gekommen.

2026-07-21 • via Nuitee
H
Helen • solo_traveller • se
8
Pros:

Naturskönt läge. Men ändock inte svårt att ta sig vidare när man är på genomresa som vi.
Uppskattat med SPA avdelning efter lång dags körning! Flera olika kuddar att välja på. Bra frukost.

Cons:

Lite väl varmt på rummen.

2026-07-21 • via Nuitee
H
Hans-Ulrich • solo_traveller • de
8
2026-07-21 • via Nuitee
F
frank • solo_traveller • nl
8
2026-07-19 • via Nuitee
H
Helena • family_with_children • se
9
Mycket mysigt och hemtrivligt, lantligt boende 🤩
Pros:

Mysigt!

Cons:

Lite tråkiga korridorer

2026-07-18 • via Nuitee
M
Mette • couple • de
8
2026-07-17 • via Nuitee
E
Emily • couple • au
10
2026-07-15 • via Nuitee
T
Themsen • couple • dk
8
2026-07-15 • via Nuitee
L
Lene • family_with_children • dk
8
Super, men lidt der kan gøres bedre
Pros:

Hyggeligt lidt ældre sted med gode faciliteter. Venligt personale. Flot saunaområde

Cons:

Lidt mærkeligt man skal betale for parkering, vi parkerede nærmest på et græsområde.
Ikke helt nok personale nok på til at fylde morgenmadsbuffeten op

2026-07-15 • via Nuitee
H
Henrik • couple • dk
5
Cons:

÷ aircondition. Slidte rum.

2026-07-14 • via Nuitee
S
Simone • couple • de
1
2026-07-13 • via Nuitee
M
Marie-Kathrin • couple • de
4
Der Preis ist eine Frechheit, dafür dass dieses Hotel wirklich sehr runtergekommen ist, vor allem die Zimmer.
Pros:

Personal war sehr freundlich, Frühstück war sehr gut

Cons:

Absolut miserables Preis-Leistungsverhältnis, total in die Jahre gekommen. Ein Bad was eher an ein runtergekommenes Krankenhausbad erinnert, muffiger Geruch, defekte Badewanne in einer „Suite“

2026-07-13 • via Nuitee
M
Mario • solo_traveller • de
10
2026-07-12 • via Nuitee
K
Klaus Peter • solo_traveller • de
8
Pros:

Sehr großes Zimmer.
Sehr gutes Frühstück

2026-07-11 • via Nuitee
U
Uli • solo_traveller • de
10
Pros:

Super Einrichtung

2026-07-10 • via Nuitee