JR East Hotel Mets Utsunomiya

Hotels
•
Nippon Hotel
9 (137 reviews)
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965 , Utsunomiya , JP
81-28-6003300

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Meeting rooms
Housekeeping on request
Wheelchair-accessible public washroom

Review Highlights

Pros:
Convenient location
Clean and well-maintained rooms
Good breakfast selection
Cons:
No coffee available in rooms
Restaurant service could improve

Categories

Cleanliness
9.14
Room and amenities were excellent, clean and tidy.
Service
9.11
Standard quality for this hotel tier.
Location
9.15
The hotel is attached to the train station and a shopping mall, very convenient access.
Room Quality
9.1
Room and amenities were excellent, clean and tidy.
Amenities
8.63
Various types of bath additives available.
Value for Money
9.09
性價比高酒店，房間乾淨寛躺.
Food and Beverage
8.64
Breakfast had some western food available, but coffee or black tea should be in the rooms.
Overall Experience
9.11
The overall stay was very good, with many conveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:49

Property Description

Luxurious Accommodations

Indulge in the comfort of our 158 guestrooms equipped with modern amenities such as complimentary internet access and flat-screen TVs. Make yourself at home and enjoy the convenience of in-room refrigerators and stylish bathrooms with premium toiletries.

Delicious Dining Options

Treat your taste buds at any of our 4 on-site restaurants offering a variety of culinary delights. From local specialties to international cuisine, satisfy your appetite without leaving the hotel premises.

Convenience at Your Fingertips

Experience a seamless stay with services like dry cleaning, a 24-hour front desk, and luggage storage. Stay connected with complimentary internet access and explore nearby attractions just steps away from the hotel.

Unwind in style at JR East Hotel Mets Utsunomiya, where luxury meets convenience. Book now for a memorable stay!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 137 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
J
Julie
8
Pros:

Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient.
Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms.

2025-10-12 • via Nuitee
W
William Keith
10
Pros:

Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location.
Easy access to Utsunomiya station and shopping district.

2025-10-04 • via Nuitee
T
Tsugutoshi
10
Pros:

朝食は頂いておりません。買い物がとても便利でした。

2025-09-25 • via Nuitee
M
Makoto
6
Pros:

よかったです✨

2025-09-15 • via Nuitee
?
??
10
Pros:

非常に良い

2025-09-09 • via Nuitee
F
Fung Yee
10
很好的住宿體驗
Pros:

性價比高酒店，房間乾淨寛躺，連接車站，食店及商場。

2025-09-03 • via Nuitee
V
Verified traveler
8
清潔です
Pros:

特に良い点も悪い点もありません。チェックイン・チェックアウトが自動化する中、どこもこのような感想になっていくかもしれません。

2025-09-02 • via Nuitee
M
Megumi
8
Pros:

お茶セットが収納してある場所のガラス扉がプッシュしても開かなかった。開きかたが別にあるのか？

2025-09-01 • via Nuitee
M
Miyako • family_with_children
10
Pros:

いろんな種類の入浴剤が選べてよかったです

2025-08-19 • via Nuitee
Y
yuko
6
Pros:

餃子店の対応がよくなかった

2025-08-14 • via Nuitee
H
HIROKI
6
Pros:

料金の割には普通だった

2025-06-20 • via Nuitee
N
Naoki • partner
10
Pros:

駅近くて非常に便利です。

2025-06-08 • via Nuitee
L
Li
8
Pros:

とても便利です

2025-06-01 • via Nuitee
T
Takayuki • family
10
Pros:

駅から外に出なくてもホテルに行ける。

2025-06-01 • via Nuitee
K
KAZUYA
10
Pros:

急な体調不良で起き上がるのも辛く、夫は先に帰宅し私はもう一泊したいとお願いしたらシングルのお料金でツインの部屋をそのまま使ってよいとのことで助かりました　本当に動くのが辛かったので嬉しかったです　スタッフの方も優しくタオルや寝衣やお水の交換にきてくださりこれにも助けられました　一泊ひたすら安静にできて翌日無事に帰宅できました　
本当にありがとうございました
次に宇都宮に来るときも是非こちらのホテルに宿泊したいです　そのときはまたよろしくお願いします。

2025-05-27 • via Nuitee
S
SHOKO • family
10
Pros:

エキナカというか駅直結という利点が強みでとても便利です。また、宿泊者限定のラウンジの雰囲気がとてもよく、のんびりコーヒーが飲めてよかったです。チェックアウトしてからも当日限りで数時間でも引き続きラウンジ利用できると嬉しかったですね

2025-05-17 • via Nuitee
Y
YI-JUI • family
8
Pros:

方便，可從二樓經百貨公司前往車站，不受下雨/下雪影響。

2025-05-08 • via Nuitee
Y
YI-JUI • family
8
Pros:

房間以東北的等級來說算大，Residential Twin提供房內的洗衣機、微波爐和流理台算是方便。
早餐選擇少但品質不錯。

2025-05-08 • via Nuitee
Y
Yukari
10
Pros:

綺麗なホテルでした！朝食もすごく美味しかったです。ありがとうございました。
また宇都宮で宿泊する際は利用させていただきます！

2025-03-29 • via Nuitee
R
Rumiko
10
Pros:

It was a great stay.

2025-03-23 • via Nuitee