Crossroads Hotel

hotel room was pretty and the location was great

Beautiful hotel. The breakfast was delicious.

Very Classy Hotel

Good bar scene; good meals; good room layout (i think think that's the right word?).

We stayed at the Crossroads Hotel from Dec. 24th thru the 26th as we had a son proposing to his fiancé on the 24th. Upon arrival, we mentioned that we had Christmas gifts in the car and the doorman, Cody, assured us that he would take special care to make sure that our vehicle would be safe. We were greeted warmly at check-in by a very friendly and courteous lady (I wish I could remember her name because she was wonderful). Rooms were awesome with an ample amount of space and extremely clean. We returned to the hotel after the proposal and dinner to find the bar area busy. It was a fun and festive place to be on Christmas Eve. We really appreciated what a great staff the Crossroads had to make our Christmas a memorable holiday!

Through a friend.

Crossroads is a great hotel, good location, clean and nice rooms. The staff was very friend and helpful. The atmosphere was very inviting and chill.

Awesome room well designed with nice touches including a small library in the bunk room.

went for a staycation surprise for my girlfriends birthday. the staff helped keep me up to date about room availability and rushed an early entry so i could stage the room to surprise her with a pre set room and unexpected stay. staff was amazing. best breakfast in KC. and the hotel and rooms are absolutely singularly gorgeous. the vault suite is a must book - best room I've ever stayed in anywhere.

We are a family of 4 visiting from the San Francisco Bay Area, and we could not have loved our stay any more! What a beautiful hotel! The rooms were comfortable and luxurious, and all of the staff were amazing and so kind. We loved Sammy in the bar/restaurant area so much! Thank you for an absolutely amazing stay!

An amazing hotel. Great service and high quality rooms. Clean and prompt service is what I can say. They have a rotating art installation at the front which is super unique. Places very well designed very clean in the rooms are quiet. Super prime location too.

Cool and cozy, great vibe. Love the bar and the guest room. Sharp decor. One of my favorite details - the faucet handle for the shower is opposite of the showerhead, so you can easily stay out of the shower when you turn it on. Such a thoughtful touch, I want to do this in my next bathroom remodel.

World-class service that saved our Thanksgiving. After a home emergency displaced our family (including a child and dog) on the holiday, the team at Crossroads Hotel went above and beyond. From Sharia’s compassionate handling of our frantic booking call to Stephanie’s warm welcome upon arrival, the empathy and professionalism were unmatched. We enjoyed incredible food and drinks in the lounge, which accommodated our pet perfectly. As service industry veterans who travel often, we can confidently say this was one of the best hotel experiences we’ve had nationally or internationally. We will definitely be back.

We stayed the night here for my husbands birthday , first we didn’t get the room we thought we booked looking at the pictures that we seen on the website for the room and didn’t get any accommodations to fixing the problem or any credit we could use during the stay. At the end of our night we found what looked like blood on the sheets, since it was already late and we were ready to go to sleep we just used the second bed. If you didn’t pay for valet , there was parking garages that you couldn’t leave because then you had to pay $15 every time you came back. The bed was not comfortable. They did have hot running water in shower. Would honestly not stay again.

Came here for breakfast and was treated like royalty, Sammy and Natalia made me feel like I wasn’t alone in the best way possible. I also saw a manager deep cleaning some things behind the bar, it’s clear everyone cares about the space and the customer here. My omelette was great too!!!

my husband and I stayed at the Crossroads Hotel for our wedding night and hosted an event at Percheron the next day. We stayed in a Crossroads King room. The room appears small online, but was the perfect size for 1-2 people - we did not feel crowded at all. The room was very comfortable across the board - clean bedding, tall shower with good water pressure, warm / non-harsh lighting options, you name it. The atmosphere was boutique, quiet, and exclusive - you can guarantee you'll get a personalized experience and feel like you're having night out in the city.
The service and drinks at the lobby bar are both wonderful - highly recommend a late night pizza!
As for our Percheron event, we were grateful that our day-of team quickly switched gears when we decided last-minute to switch from the rooftop to the indoor art gallery space due to weather. Service again was excellent - we truly feel like we got an experience beyond what we paid for, and will absolutely be looking to stay here and host events here again.

I stayed at the Crossroads Hotel in Kansas City for my girlfriend’s birthday weekend and unfortunately had a terrible experience. When the valet parked my car, they hit and damaged my front splitter (Maxton Design) — it was visibly ripped and hanging when I got it back. I reported it to the staff right away, expecting them to do the right thing.

Instead, management claimed my car “arrived damaged” and refused to show me the security footage from the valet area that would clearly prove otherwise. I wasn’t looking to argue or ruin the weekend, so I left it alone at the time, but the lack of accountability and transparency was really disappointing.

I’ve stayed at plenty of hotels that take responsibility when their team makes a mistake — unfortunately, this isn’t one of them. I would not recommend this hotel to anyone, especially if you’re trusting their valet with a nice vehicle.