Sheraton Istanbul City Center

Hotels
Marriott
8.6 (238 reviews)
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440 , Istanbul , TR

Pets allowed

Facilities

Full-service spa
Proposal/romance packages available
Fireplace in lobby
Arcade/game room
Electric car charging station
Comprehensive recycling policy
Books
Hardwood flooring in public areas
No single-use plastic stirrers
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Good amenities
Cons:
A bit noisy due to road facing windows

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.95
Staff were described as friendly, helpful, and accommodating, particularly Yucel.
Location
8.99
Excellent location close to Taksim and other attractions.
Room Quality
8.44
Rooms are nicely designed for comfort, with satisfactory amenities.
Amenities
8.47
Good amenities including pool, gym, and spa.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Breakfast was delicious with plenty of options.
Overall Experience
8.55
Overall great experience with excellent service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:34

Property Description

Nestled in the vibrant heart of Istanbul, Sheraton Istanbul City Center combines luxury and comfort for an unforgettable stay.

Relaxation and Wellness
Indulge in rejuvenation at our full-service spa, featuring soothing massages, revitalizing body treatments, and refreshing facials. Afterward, unwind in the indoor pool or sweat it out in our 24-hour fitness center and sauna.

Culinary Delights
Savor exquisite dishes at Nev'i Lokma while enjoying picturesque garden views. Dine in with our convenient 24-hour room service or unwind at the bar/lounge with your favorite drink.

Convenient Facilities
With a 24-hour business center, dry cleaning services, and well-equipped event facilities, we cater to both leisure and business travelers. Enjoy seamless connectivity with complimentary Wi-Fi throughout the hotel.

Elevate your travel experience and book your stay today!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 238 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
P
PutriBrahma Family
10
Warm and comfy place for a new year’s eve
Pros:

Its a very nice hotel to stay, especially if you want to go to taksim frequently as they provide a free shuttlebus to go there. The breakfast was delicious here, and the servants are kind. We had a good time on our last breakfast here being helped by Muhammad Affandi Ahnaf.

2026-01-01 via Tripadvisor
I
iaminov Family Chicago, Illinois
10
Excellent place to stay in center of Istanbul
Pros:

We stayed here in early December for four days. It was an excellent day all around. Hotel has great location, good rooms, amenities (pool, sauna, gym) and great quality of food. They also provide shuttle to taksim - we use it a couple of times and it was helpful if you don’t feel like taking a walk.

The highlight of the stay was the service level - it was excellent throughout. From the reception to the restaurant and of course the Concierge/ Bell service. Special thanks to Yucel, who was an excellent host through our stay.

2025-12-28 via Tripadvisor
J
JC161616 Solo travel Bangkok
10
Great experience in Sheraton Istanbul
Pros:

Great experience staying here. Upgraded to higher floor and status. Breakfast offering is great, location right in the city centre, free shuttle bus to taksim square

2025-12-26 via Tripadvisor
8
829meimeiw Solo travel
10
Sheraton a good brand, not disappointed
Pros:

The hotel room is really nicely designed for your best comfort. Nice spa, traditional Turkish bath, pool, gym. The lobby is so spacious and comfortable with warm beautiful Christmas decorations, lemon tea and apples, a place perfect for chilling and relaxing. The breakfast is really good. Hotel staffs are very friendly and helpful, host Yucel was very warm hearted. This is a real 5 star hotel not like some so called ones.

2025-12-21 via Tripadvisor
5
560faribas Couples Iran
10
Awesome and I will come back again.
Pros:

Mr.Jucel is a very nice guy.
Help us in every situation.
I will hope see him soon.
Mr.Ibrahim in restaurant Souq is very friendly and kind.
Mr. Yasin in reception Part is perfect.
Mr. Mohammad Ali helps us for good plan and best club suggestions.
Mr. Hossein is also is very kind and have nice behaviour in Lobby.
Thanks a lot about manager ang good Team of Sheraton.

2025-12-14 via Tripadvisor
D
dawnmU3226CQ Friends getaway
10
A positive one
Pros:

Our host Yucel was very accommodating explained everything and took us to our room giving us the information we needed for our stay highly recommended hotel lovely man and offered help when we needed.

2025-12-10 via Tripadvisor
R
rollaq946 Family
10
Yucel was great
Pros:

Everything was amazing: the location, the food, and the room. The only small downside is that it can be a bit noisy since the windows face the road, but that’s just something to keep in mind, not a real complaint.
I want to give a special thank you to the staff, the service here is truly exceptional. And an extra shout-out to Yucel, who was incredibly kind, helpful, and always ready to guide and assist with anything. His support really made my stay even more enjoyable.

2025-12-10 via Tripadvisor
A
aditik619 Family
10
Great Service on Day One!
Pros:

Happy to be here in Istanbul! We’re excited. Thanks to the concierge, Yucel and Tahir for a great introduction and first day of stay!

2025-12-07 via Tripadvisor
2
277lynetter Couples
10
Sheraton Istanbul City Center hotel
Pros:

The hotel is really good. Location is awesome, so close to everything! They provide shuttle to Taksim area, and it's really close to a lot of things. Breakfast was delicious and a lot of options! All the staff were super courteous and helpful! Gotta give a special shout-out to Yucel, he's been super helpful and so informative! He made us feel so much warmth and making sure we feel comfortable. Really glad to meet him! Next is the spa in the hotel, both husband and I went for a Turkish Hammam and massage, it was so amazing! Thanks to the team at the hotel for our amazing stay! We enjoyed everything!

2025-12-07 via Tripadvisor
Y
Y7174NDjamesj Business
10
Excellent
Pros:

Yiscel is an excellent concierge and the hotel staff are all very friendly, the hotel is in a great place and very clean and modern

2025-12-06 via Tripadvisor
2
221samrak Family
10
Great Stay
Pros:

Lovely stay at Sheraton City Centre. Yucef did an exceptional job at welcoming us so warmly and explained everything that we needed to know. Would definitely recommend this hotel.

2025-12-05 via Tripadvisor
C
crystalhJ4860KH Couples
10
Amazing
Pros:

We have had a wonderful experience so far . The team here is very kind and friendly. Super helpful with any questions that we have. Yucel is the best. He always goes out of his way to make sure we’re doing okay. He also doesn’t mind us asking him for suggestions on where to go or eat. His customer service truly is exceptional.

2025-12-05 via Tripadvisor
S
sogolr2025 Family
10
Best barkeeper in Istanbul
Pros:

The best barkeeper are Hatice and Levent. Thank you very much guys for the best service. We would love to come back and see you again in Istanbul.

2025-11-26 via Tripadvisor
N
nicosX4671QC Family
10
A Wonderful Stay at Sheraton Istanbul City Center
Pros:

We had a fantastic stay at the Sheraton Istanbul City Center. A special thanks goes to Yucel, who was extremely competent and helpful throughout our visit – truly an outstanding member of the team! The rest of the staff were equally friendly, attentive, and made us feel very welcome.

The hotel itself offers great comfort, a convenient location, and excellent service. The only minor point to mention is that the spa area could benefit from some renovation, but this did not affect our overall experience.

All in all, it was a superb stay that we thoroughly enjoyed. We would gladly return and highly recommend this hotel to others.

2025-11-24 via Tripadvisor
V
V7465LHkims Solo travel
10
Great visit and service with room clean and front desk and concierge
Pros:

Experience has been great with all the staff , have had great service with front desk and staff person named Muhammad Affandi Ahnaf

2025-11-21 via Tripadvisor
S
shoahmadu Family
10
Sheraton excellent
Pros:

Location is not bad, and also notice that there is a shuttle buss to Taksim square. It's a huge comfort, because from Taksim square you can go anywhere.
Atmosphere is nice.
Rooms was comfortable, service is quick.
Value may be little bit cheaper, but I don't know Stambul prices, that's why I can't speak.
Food is very delicious, kitchen stuff was very friendly and international.
Cook chief Murat breakfast time helped us specially, also it was professional service from other personal, special thanks to Saikal and Ibrahim (kitchen officiants).
Hotel is clean.
Noise level is normal.

2025-11-21 via Tripadvisor
6
689payams Family
10
Payam.exper
Pros:

The best hotel in the street.
Good breakfast, pool, room and personeles and professional manager.
That make a good moments for us

2025-11-20 via Tripadvisor
A
azzapensta Couples Sydney, New South Wales
10
Classy and Fun!
Pros:

We stayed at this lovely hotel for our 30th wedding anniversary. My husband wanted to surprise me by booking Le Petit Chef. Our room was spacious, clean and comfortable; breakfast was delicious and Le Petit Chef was entertaining and fun. We both thoroughly enjoyed it. The staff at the hotel and at the restaurant were attentive and pleasant. We had a wonderful time celebrating. In fact, we enjoyed it so much, we returned for a do-over a couple of months later and, yet again, were impressed by the hotel, the service and the show. 10 out 10!

2025-11-19 via Tripadvisor
6
604erickr Couples
10
Excellent place to stay in Istanbul
Pros:

From the moment we stepped in the attention and service was wonderful. The facilities are great, modern, new and well kept, the location is convenient and the staff very kind and helpful.
Mr. Yiscel standed out from the first minute, offering tips and advice for the city tours and spots to visit, and genuinely taking care of us, excellent, excellent host.

2025-11-15 via Tripadvisor
A
aichae968 Couples
10
My best days were spent at the Sheraton in terms of comfort, service, cleanliness, and the helpfulness of my colleagues.
Pros:

My best days were spent at the Sheraton in terms of comfort, service, cleanliness, and the helpfulness of my colleagues. I want to especially thank the kind young man who served us wholeheartedly, showing excellent manners and courtes with brother YUCEL

2025-11-14 via Tripadvisor