Sheraton Istanbul City Center

Hotels
•
Marriott
8.6 (238 reviews)
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440 , Istanbul , TR
90-212-8061010

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Pets allowed

Facilities

Full-service spa
Proposal/romance packages available
Fireplace in lobby
Arcade/game room
Electric car charging station
Comprehensive recycling policy
Books
Hardwood flooring in public areas
No single-use plastic stirrers
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Good amenities
Cons:
A bit noisy due to road facing windows

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.95
Staff were described as friendly, helpful, and accommodating, particularly Yucel.
Location
8.99
Excellent location close to Taksim and other attractions.
Room Quality
8.44
Rooms are nicely designed for comfort, with satisfactory amenities.
Amenities
8.47
Good amenities including pool, gym, and spa.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Breakfast was delicious with plenty of options.
Overall Experience
8.55
Overall great experience with excellent service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:34

Property Description

Nestled in the vibrant heart of Istanbul, Sheraton Istanbul City Center combines luxury and comfort for an unforgettable stay.

Relaxation and Wellness
Indulge in rejuvenation at our full-service spa, featuring soothing massages, revitalizing body treatments, and refreshing facials. Afterward, unwind in the indoor pool or sweat it out in our 24-hour fitness center and sauna.

Culinary Delights
Savor exquisite dishes at Nev'i Lokma while enjoying picturesque garden views. Dine in with our convenient 24-hour room service or unwind at the bar/lounge with your favorite drink.

Convenient Facilities
With a 24-hour business center, dry cleaning services, and well-equipped event facilities, we cater to both leisure and business travelers. Enjoy seamless connectivity with complimentary Wi-Fi throughout the hotel.

Elevate your travel experience and book your stay today!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 238 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
O
orhan-can • couple • at
7
2026-07-04 • via Nuitee
A
Abdullah • couple • sa
10
2026-07-03 • via Nuitee
A
ALP • solo_traveller • tr
9
2026-07-02 • via Nuitee
T
Tara • family_with_children • gb
10
2026-06-30 • via Nuitee
E
Efe • couple • tr
9
2026-06-27 • via Nuitee
J
Jeremy • solo_traveller • us
10
Pros:

The location and breakfast

Cons:

N/A

2026-06-27 • via Nuitee
K
Khozama • extended_group • sa
5
2026-06-26 • via Nuitee
D
Dr.Wasif • family_with_children • gb
4
Not value for money
Pros:

Location

Cons:

Maintenance is poor

2026-06-25 • via Nuitee
S
Stefan-Paul • solo_traveller • ro
9
Pros:

OK

2026-06-22 • via Nuitee
V
Valid • couple • us
10
2026-06-21 • via Nuitee
A
Alim • family_with_children • de
10
2026-06-21 • via Nuitee
T
Tastaibek • couple • kz
10
2026-06-19 • via Nuitee
L
Lilith • solo_traveller • de
6
2026-06-17 • via Nuitee
J
JuVenturing • Solo travel • Palm Beach, Florida
10
Easy Access- Great
Pros:

The hotel was very nice. It's not in main city center, but there is a lot around. They also have a shuttle that made it easier. My room was one of the nicest I've ever had. The hotel was beautiful but my suite was beyond words. Service was always great and the food in the lounge was so good.
All the team was great. But YUSUF- from the bell team- The man for Borsa- the man has every answer. He is above and beyond guest service. If you have any question ask for him.

2026-06-16 • via Tripadvisor
U
Uwadiale • solo_traveller • ng
10
2026-06-14 • via Nuitee
N
Nada • solo_traveller • ae
9
2026-06-12 • via Nuitee
N
Nada • solo_traveller • ae
10
2026-06-12 • via Nuitee
M
Mustafa • couple • iq
7
2026-06-11 • via Nuitee
A
asad • solo_traveller • pk
8
Pros:

Staff specially at desk and yildik on support . Very nice people. Room cleaning regarding 'mosquito should be improve. Location is good and shuttle service is very comfortable

2026-06-10 • via Nuitee
M
Matija Skrnjug • solo_traveller • hr
1
Not what you expect from the Sheraton branded hotel
Cons:

The staff service was deeply disappointing throughout my stay. The check-in process lacked attentiveness, and any follow-up questions were met with indifference. Most concerning was the complete lack of support during a medical emergency , there was no one available or equipped to provide proper guidance or assistance, which is simply unacceptable.


Even basic administrative tasks, such as receiving an invoice via email after checkout, were not handled properly. Overall, this was by far the worst experience I've had with staff across all Marriott-branded properties.

2026-06-08 • via Nuitee