St Giles Wembley Penang

Hotels
8.3 (1210 reviews)
183, Jalan Magazine , George Town , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1210 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
E
Eun Ji couple kr
8
Pros:

위치가 아주 좋아요

Cons:

소파가 없어서 아쉬워요

2026-02-14 via Nuitee
9
96 couple my
9
2026-02-13 via Nuitee
K
Kristin solo_traveller au
7
2026-02-12 via Nuitee
S
Suresh couple my
10
2026-02-11 via Nuitee
J
Jiu Soon couple sg
9
2026-02-11 via Nuitee
J
Jesy couple my
10
2026-02-10 via Nuitee
B
Barbara couple de
9
Pros:

Sehr gutes Frühstück

2026-01-28 via Nuitee
R
Rikke couple au
8
Great
Pros:

Very close to everything.. easy to get around. Fantastic breakfast .. beautiful roof top bar

2026-01-25 via Nuitee
W
Wee couple sg
6
Shopping mall near ,Bus terminal near easy to access
Pros:

Breakfast was good and a lot of variety to select,staff was friendly and helpful.

Cons:

The check in counter staff keep telling me to wait for my room they are still cleaning my room.
I only able to checked in my room at 3.30pm ,other customer behind my q they have their room ready not me .
If I don't keep on asking they wouldn't let me at 3.30Pm.

2026-01-25 via Nuitee
R
Raudzah couple my
10
Very happy with my stay this time trip.
Pros:

Easy excess to many places of the attraction. View of my room is komtar. Staff are very polite & always smiling.

Cons:

Nothing

2026-01-23 via Nuitee
L
Lung Hei solo_traveller hk
9
Pros:

Hotel is clean and comfortable.
Staffs are friendly and helpful.

Cons:

No smoking room.......

2026-01-20 via Nuitee
J
Jürgen couple ke
8
Pros:

Good size room, comfortable, beautiful view

Cons:

Cockroach in the bathroom, otherwise fine

2026-01-20 via Nuitee
S
Siang Chai solo_traveller my
7
2026-01-20 via Nuitee
E
Eddie solo_traveller sg
7
2026-01-20 via Nuitee
W
wei meng extended_group my
5
Nothing good and nothing bad
Cons:

I was assigned a room which faces the main road. It was noisy until well after 12 midnight

2026-01-20 via Nuitee
M
mohd haizzat bin couple my
8
2026-01-20 via Nuitee
M
muhamad family_with_children my
8
i cant say more because i didn't get my actual room since my room was upgraded.
Pros:

Room is nice. location is nice in the middle of town and easy access to anywhere. breakfast in level 30 is nice and cozy. all staff are very friendly and helpful

Cons:

the sink a bit clog and water from shower rain is not in good pouring. breakfast with limited choice.

2026-01-19 via Nuitee
Q
Qiu Ling family_with_children sg
7
No frills but comfortable
Pros:

- beds were comfortable as with the shower fittings which were strong and user friendly (no fluctuating water temperatures)
- located beside two minimarts for easy purchase of amenities

Cons:

- pool was really small and on maintenance the days we were there.
- we only had the hotel food on our last day there but three in our party suffered food poisoning

2026-01-19 via Nuitee
Z
Zaharuddin solo_traveller my
10
Pros:

Very comfortable room

2026-01-19 via Nuitee
A
Andi Muhammad couple id
9
I like the hospital
Pros:

Location easy to remembered. The cafetaria is also good. The doctor is smart. The nurses are very kindlly. I will comeback later. The facilities are very good.

Cons:

none

2026-01-19 via Nuitee