St Giles Wembley Penang

Hotels
8.3 (1359 reviews)
183, Jalan Magazine , George Town , my
+60 4-259 8000

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1359 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
M
Muhamad Amirul Helmi • couple • my
10
Nice
Pros:

Room

Cons:

Traffic jam

2026-08-27 • via Nuitee
I
Izuin • solo_traveller • my
10
Pros:

Pleasant stay, great breakfast

Cons:

Room space

2026-08-23 • via Nuitee
A
Azmiza • couple • my
7
Pleasant stay
Pros:

Location

Cons:

No bathtub

2026-08-23 • via Nuitee
R
Roshidi • solo_traveller • my
4
Pros:

Receptionist must be express accept check in

2026-08-23 • via Nuitee
W
Wilfredo Armando • solo_traveller • us
10
There days in George Town
Pros:

Big room
WIFI
Acroos shopping mall
Minibar
Walking distance to supermarket
Walking distance to restaurants

Cons:

Pillows very un confortable
Limited English TV channels

2026-08-23 • via Nuitee
M
Mohd Haizzat • solo_traveller • my
8
2026-08-23 • via Nuitee
N
Nai • couple • my
8
2026-08-22 • via Nuitee
L
liu • couple • tw
10
2026-08-19 • via Nuitee
K
kuroslan • solo_traveller • my
8
2026-08-17 • via Nuitee
A
Aron • couple • au
9
2026-08-16 • via Nuitee
M
Mukilarasu • solo_traveller • my
9
2026-08-14 • via Nuitee
旭 • couple • jp
9
Pros:

干净，可以看到海

Cons:

房间有点小，但不影响居住

2026-08-12 • via Nuitee
N
NAONOBU • solo_traveller • jp
9
2026-08-11 • via Nuitee
M
Michael P Maher • solo_traveller • au
9
N8ce club lounge and room, good hotel
Pros:

Comfort, size of room, shower

Cons:

Little out of the way but will get better

2026-08-11 • via Nuitee
T
Thamer • couple • sa
9
شكرا لكم
Pros:

الفندق مقابل لمول وقريب وسكنت بجناح تنفيذي كان مناسب
مناسب للافراد وللعائلة

2026-08-09 • via Nuitee
S
Syaqeer • couple • my
10
2026-08-09 • via Nuitee
K
Khong • couple • au
9
Memorable and relaxing
Pros:

Friendly

Cons:

Better if got sauna

2026-08-08 • via Nuitee
翠華 • couple • tw
9
Pros:

乾凈整潔

Cons:

沒有

2026-08-06 • via Nuitee
C
Cheah Ling • couple • my
7
2026-08-05 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

A well managed hotel with very helpful and very polite staff. A special thankyou to Jamie in the restaurant. She is such a pleasant lady who is the morning supervisor in the restaurant buffet. The food selection, together with Jamie's professionalism and cheerful staff made our 14 day stay at this hotel memorable.
Very impressed with a free drinking water dispenser on our level.

2026-08-05 • via Nuitee