St Giles Wembley Penang

Hotels
8.3 (1359 reviews)
183, Jalan Magazine , George Town , MY

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1359 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
A
Andrew • solo_traveller • my
10
2026-09-19 • via Nuitee
A
Andrew • solo_traveller • my
10
2026-09-19 • via Nuitee
T
Thien • solo_traveller • sg
9
Value for money and centralised
Pros:

Good Location within walking distance to many heritage and local food

2026-09-16 • via Nuitee
D
Dayarathana • solo_traveller • lk
7
Pros:

They charged me a lot, what you were mentioned me.
Could you please enquire from the property,

2026-09-15 • via Nuitee
V
Victoria • solo_traveller • pk
10
Pros:

We had a wonderful and enjoyable stay at St Giles hotel. The hotel was very nice, clean, and centrally located, with shopping malls, restaurants, and other attractions conveniently nearby. The location made it easy to explore the area and access everything we needed.

All the amenities were good and well maintained, making our stay comfortable and relaxing. Overall, we had a pleasant experience and would be happy to stay here again. Highly recommended for anyone looking for a comfortable hotel in a convenient location.

2026-09-15 • via Nuitee
S
Sandra • couple • ch
9
Excelente relação preço/qualidade, ficaria de novo neste hotel 👌
Pros:

A localização é o pequeno-almoço soberbo 👌

Cons:

Nada a dizer

2026-09-12 • via Nuitee
H
Heng • extended_group • sg
8
2026-09-12 • via Nuitee
Z
zahid • solo_traveller • my
9
Pros:

Staff Clean name Rahman very helpful and kind

2026-09-12 • via Nuitee
J
Jing Zheng • solo_traveller • my
9
2026-09-08 • via Nuitee
N
Norbaiti • couple • my
8
-
Pros:

-

Cons:

-

2026-09-07 • via Nuitee
D
Daud • solo_traveller • sg
8
2026-09-05 • via Nuitee
A
Azmi • couple • my
10
Pros:

ok

Cons:

ok

2026-09-04 • via Nuitee
A
Ajantha • solo_traveller • my
9
2026-09-04 • via Nuitee
P
Philip • couple • gb
10
Very happy and we will be back one day! Dont't expect and you won't be disappointed!
Pros:

Recently stayed there with my wife from 10th Aug - 14th Aug 2026. Although this hotel is not brand new, we found that the deco, room condition and overall facilities were more than exceeded our expectations. The location is just off Penang road and is easily within reach to most of the local famous streets and places. Taking a grab to somewhere further like Air Itam is very convenient and affordable. All the staff were very friendly and during our stay there, my wife unfortunately fell on the street and hurt herself. The support we received from all the hotel stall was overwhelming. Thank you very much to the front of house Manager and all the staff for their kind support.

Cons:

NA

2026-09-03 • via Nuitee
M
mohammad azman • couple • my
9
2026-09-02 • via Nuitee
H
Hui • extended_group • my
10
2026-09-02 • via Nuitee
M
Mark • couple • au
8
Our room was very quiet and clean. The hotel was in a good location.
Pros:

Great location

Cons:

Nothing

2026-09-02 • via Nuitee
B
Bidin • family_with_children • my
8
Menarik
2026-09-02 • via Nuitee
M
Munira • couple • my
10
Comfortable,Clean and service tiptop
Pros:

Thank you sooo much St.Giles wembley penang. I love the deco, cake and all they do setting to our room. They fulfill my request for my room and deco for our honeymoon. Overall, service is clean, staff friendly and helpfull, food got variety, choices everything is tiptop service and we had a good stay. We will keep booking again, love it!! Recommended to all for stay!!

2026-09-01 • via Nuitee
J
JANSEN PRISCELIA AN • solo_traveller • sg
10
Pros:

The room & location

Cons:

Nil

2026-08-30 • via Nuitee