St Giles Wembley Penang

Hotels
8.3 (1248 reviews)
183, Jalan Magazine , George Town , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Noisy rooms
Cleanliness issues
Cold pool

Categories

Cleanliness
7.76
Clean but issues with dirty mattress and room maintenance observed.
Service
8.73
Staff were friendly and attentive, with good service overall.
Location
9.27
Excellent location with easy access to nearby shopping and attractions.
Room Quality
7.22
Room quality below expectations due to old infrastructure and noise issues.
Amenities
8.25
Amenities generally good, but gym and pool are small and pool water too cold.
Value for Money
8.21
Pricing may not align with overall experience, especially given some cleanliness issues.
Food and Beverage
8.76
Breakfast variety and quality good, however room service could be improved.
Overall Experience
8.23
Overall pleasant stay with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Prime Location in George Town

Situated in the heart of the UNESCO World Heritage Site, The Wembley – A St Giles Hotel, Penang offers easy access to city attractions like Penang Peranakan Mansion and Komtar.

Modern Amenities

Relax in air-conditioned rooms equipped with flat-screen TVs and free WiFi. Unwind by the outdoor pool or stay active at the fitness centre.

Culinary Delights

Indulge in a mix of local, Asian, and international cuisine at Wembley Cafe or savor authentic Japanese dishes at Enoshima. Enjoy panoramic views with refreshing drinks at DSRT Sky Room.

To experience luxury in the heart of George Town, book your stay at The Wembley – A St Giles Hotel, Penang now.

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian ID or valid permanent resident MY PR Card are exempted. Please note that a Local Council fee of MYR 3 will be charged per room per night and is payable directly to the hotel upon check-in.

Please note that pets are not allowed at St Giles Wembley Penang.

Please note that the St Giles Wembley Penang Hotel, Penang, has a water dispenser installed on every floor. Therefore, bottled water is no longer provided inside the rooms except in the executive category. Two bottles of RO water are complimentary daily in the Executive Superior, Executive Deluxe, and Suite Rooms.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1248 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
L
lglijieli • couple • cn
9
2026-03-20 • via Nuitee
K
Kerry Patricia • couple • ca
8
2026-03-19 • via Nuitee
C
Chin • couple • au
8
All good
2026-03-19 • via Nuitee
L
Liew • couple • my
8
Attending Wedding
Pros:

location

Cons:

nothing

2026-03-17 • via Nuitee
O
Olivia • solo_traveller • au
10
Pros:

Staff, Location, clean, comfortable, on-site restaurant and cafe

2026-03-16 • via Nuitee
N
Nikhil • solo_traveller • in
10
2026-03-10 • via Nuitee
H
Hana • couple • my
10
Review for executive suite for st Giles Wembley
Pros:

Tbh I like the scenary of Komtar in front and the sea.facilities overall are good.just need to fix the sensor for the suite door since I had a bit trouble to enter without going to receptionist.It's worth it to bring my mother there as sign of appreciation.will be booking for longer nights in future.Rooms are clean even some cool beverage.the size of room are quite spacious better than other hotel I been to.the receptionist been helpful for helping to inform guest about buffet and some problems we faced.even the app to order food is beneficial.instead of passing through Ai customer service.there is always the real person chat back.quite efficient.the food from cafe are quite delicious especially the godfather pizza and spaghetti.even dessert black forest a la mode is perfectly balance.even buffet are worth it

Cons:

Well nothing much tbh.

2026-03-09 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Spacious

2026-03-09 • via Nuitee
S
SALIM • couple • my
8
Cons:

I don't like to see the adjoining building with all lights on the whole floor. I'm wondering why n what happened. When I asked your workers, unfortunately they did not respond well.......

When in the rest room at night I can hear some loud music at midnight.

2026-03-09 • via Nuitee
H
Hana • solo_traveller • my
10
2026-03-07 • via Nuitee
A
Abdul samad • couple • my
8
Mr
Pros:

Very well maintained
Breakfast is very goof

Cons:

Lobby shall be more freindly

2026-03-05 • via Nuitee
L
LEE • couple • my
9
2026-03-05 • via Nuitee
S
Stephanie • couple • de
9
Schöner Aufenthalt
Pros:

Zimmer haben eine angenehme Größe, die Betten waren für uns sehr bequem, der Zimmerservice hat saubere Arbeit geleistet und das Frühstück war sehr lecker & üppig 👍🏻 (der Service beim Frühstück war super!).
Die Isolierung im Zimmer war sehr gut, wir haben kaum jemanden gehört. Klimaanlage funktionierte einwandfrei.
Super Lage um Penang zu erkunden.

Cons:

Die Fenster sind wenig schalldicht, der Verkehr kann sehr laut sein trotz des Zimmers im 20 OG.

2026-03-04 • via Nuitee
L
Leong Yie • couple • my
10
Pros:

这里的床非常舒服

2026-03-04 • via Nuitee
F
Francesca • extended_group • fr
8
Pros:

Very kind staff.
We got a message, very worth it, and quite cheap. Definitely would recommend.
Good breakfast

Cons:

Good/central location, but not if you want to explore more of the beach areas. It takes at least 30-40min to reach a nice beach.

2026-03-03 • via Nuitee
C
Choon Hong • couple • sg
10
Pros:

Nice fireworks during the new year!

2026-02-28 • via Nuitee
A
Alice Tan • family_with_children • my
10
Pros:

Keep it up.

Cons:

None for now

2026-02-26 • via Nuitee
L
Lee Min • extended_group • sg
8
2026-02-26 • via Nuitee
L
Lee Min • extended_group • sg
8
2026-02-24 • via Nuitee
Z
Zhenhai • solo_traveller • us
9
2026-02-24 • via Nuitee