Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Service quality inconsistency

Categories

Cleanliness
8.08
Several reviews mentioned dust and noisy rooms, indicating cleanliness issues.
Service
9.05
Service quality varied with some poor experiences but reasonable for hotel standard.
Location
9.59
Great location with good views and convenience mentioned in multiple reviews.
Room Quality
9.04
Rooms were generally comfortable, but WiFi issues noted. Overall decent quality.
Amenities
9.07
Amenities such as gym and pool were appreciated, but some improvements suggested.
Value for Money
9.03
Overall, the value seems decent but room service issues were highlighted.
Food and Beverage
8.58
Breakfast quality was mixed; good coffee mentioned but service issues noted.
Overall Experience
9.55
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:26

Property Description

City Views and Indoor Pool
Novotel Ulaanbaatar offers stunning city views from every room, allowing guests to immerse themselves in the vibrant surroundings. The indoor pool provides a relaxing escape after a day of exploring the city.

Dining and Recreation
Indulge in a delicious buffet breakfast at the hotel's restaurant before heading out to explore nearby attractions. Unwind in the evening at the bar or enjoy a game of billiards for some friendly competition.

Convenience and Comfort
With a 24-hour front desk, room service, and currency exchange, Novotel Ulaanbaatar ensures that guests' needs are met around the clock. Each room is thoughtfully equipped with modern amenities for a comfortable stay.

Experience the perfect blend of convenience and luxury at Novotel Ulaanbaatar. Book your stay now to enjoy city views, top-notch amenities, and a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 515 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
B
Bukola • solo_traveller • gb
10
2026-06-27 • via Nuitee
N
Nancy • solo_traveller • us
9
Pros:

Great location. Spacious rooms. Excellent service. Restaurants on site. Breakfast substantial.

2026-06-27 • via Nuitee
R
Robin Paul • couple • de
8
2026-06-25 • via Nuitee
N
Nicholas • solo_traveller • us
9
Enjoyed my stay and I would come back again.
Pros:

Good location , several sites I wanted to visit were in walking distance (3 miles or less). Several restaurants and coffee shops within a few blocks of the hotel.

Cons:

No negative comments.

2026-06-19 • via Nuitee
A
Alexander • solo_traveller • gb
7
2026-06-18 • via Nuitee
E
Esau • solo_traveller • us
7
It was a good stay
Pros:

Good location, spacious.

Cons:

Room smelt.

2026-06-17 • via Nuitee
D
Dao • solo_traveller • au
8
2026-06-16 • via Nuitee
N
Nora • solo_traveller • co
10
I would stay there again
Pros:

Everything

2026-06-10 • via Nuitee
N
Nora • solo_traveller • co
10
Great service and location!
Pros:

Everything: the food, the staff, the Spa, the gym!

2026-06-10 • via Nuitee
N
Nora • solo_traveller • co
10
Excellent service, friendly staff, great breakfast!, co
Pros:

The facilities, the restaurants, the gym, the Spa: everything!

Cons:

The pool was closed

2026-06-10 • via Nuitee
T
Tim • solo_traveller • gr
10
Pros:

The staff was very helpful, big thanks to the reception team. Very good spa.

Cons:

Nothing

2026-06-09 • via Nuitee
Y
Yucel Ecem • couple • tr
7
2026-06-07 • via Nuitee
A
Alain • couple • fr
8
2026-06-05 • via Nuitee
Z
Zaira • solo_traveller • es
9
2026-06-04 • via Nuitee
S
Shazdee • solo_traveller • nz
10
Nice big room
Pros:

Nice fresh hotel, great bed and sheets, nice bathroom, lots of breakfast choices, large room

Cons:

Breakfast doesn't start to 7 am which makes it tight if you have an early pick up

2026-06-01 • via Nuitee
S
Swain • solo_traveller • in
10
It was memorable
Pros:

Staff was amicable

Cons:

Loved everything

2026-06-01 • via Nuitee
S
Shazdee • solo_traveller • nz
10
Nice
Pros:

Great big room, one floor below my inbound stay. Fabulous shower and nice bed

Cons:

Breakfast to early at 7am as had to leave early for airport

2026-06-01 • via Nuitee
R
Radik • solo_traveller • kz
10
2026-05-30 • via Nuitee
B
Bayanmunkh • family_with_children • mn
9
this property should upgrade the TV,
Pros:

food

Cons:

no swimming pool, no smart TVs

2026-05-28 • via Nuitee
T
Tamir • solo_traveller • mn
8
2026-05-24 • via Nuitee