Lotus House

Hotels
6.1 (23 reviews)
245 Lạc Long Quân Số 2, 7 tầng , Hanoi , vn

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Cons:
Dirty
Bad smell

Categories

Cleanliness
1.02
Dirty, contributing to a negative experience.
Service
7.16
Standard quality for this hotel tier.
Location
7.2
Standard quality for this hotel tier.
Room Quality
7.15
Standard quality for this hotel tier.
Amenities
7.18
Standard quality for this hotel tier.
Value for Money
7.14
Standard quality for this hotel tier.
Food and Beverage
7.19
Standard quality for this hotel tier.
Overall Experience
4.76
Overall experience negatively affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:26

Property Description

City View Terrace and Modern Amenities

Located in Hanoi, Lotus House offers a stunning city view from its terrace. The property features a lift, full-day security, and free WiFi. Guests can enjoy a private entrance and explore the city with ease, as Vietnam Museum of Ethnology and Ho Chi Minh Mausoleum are just a few kilometers away.

Comfortable Accommodation with All Necessary Facilities

The aparthotel provides well-equipped units with a patio, flat-screen TV, kitchenette, and a private bathroom. Each unit is designed to be allergy-free and soundproof, ensuring a peaceful stay. Air conditioning and a desk are also included for added convenience.

Convenient Sightseeing Tours and Nearby Attractions

Explore Hanoi effortlessly with sightseeing tours available nearby. Visit popular attractions such as One Pillar Pagoda and Vincom Center Nguyen Chi Thanh, both just a short distance from Lotus House. Don't miss the chance to experience the beauty of Hanoi from this exceptional accommodation.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 23 reviews
Cleanliness: 1.02
Service: 7.16
Location: 7.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 4.76
A
Adham couple eg
1
Horrible
Pros:

Nothing

Cons:

Dirty, bad smell

2025-12-29 via Nuitee
G
Giang young couple vn
1
Bad
2024-11-26 via Nuitee
A
Artur solo traveller cn
8
It’s good enough place
Pros:

It’s quite big and clean. Elevator is convenient.

Cons:

The water stream in shower is so so

2024-10-06 via Nuitee
J
Jaehyeong solo traveller kr
9
Superb
Pros:

All good for single traveler.

Cons:

Nothing.

2024-01-28 via Nuitee
S
Sam solo traveller gb
4
Cheap if that's what you're after.
Pros:

They let me check in even though I was a few minutes late.
Spoke to a polite nice lady on the phone who listened to me.

Cons:

Room needs a refurb. No view. Window opened onto a strange vent that went down the side of the building.
The room was very loud with what sounded like someone pumping water in the room above and loud Vietnamese voices coming from the surrounding rooms and corridor.
Sound proofing was good.

2024-01-04 via Nuitee
T
Tùng young couple vn
8
Very good
2023-10-25 via Nuitee
T
The review category business travellers ru
4
Disappointing
2023-04-15 via Nuitee
A
Ali solo traveller vn
6
Will try for the other one near by
Pros:

Close to lake

Cons:

Cleanest and small room without window

2023-03-29 via Nuitee
T
Thành review category business travellers vn
7
Good
2023-03-12 via Nuitee
N
Nguyen young couple vn
8
Very good
2023-01-12 via Nuitee
H
Hoa young couple vn
6
Quite pleasant
Pros:

The location is quite easy to reach (30-40 mins from the airport), near the Westlake (5 mins of walking) and quite convenient with local bistros, convenient stores and pharmacies nearby.

Cons:

Wifi connection is poor and unstable.
Pretty noisy especially in early morning, soundproof is not so good.

2022-12-09 via Nuitee
Đoàn solo traveller vn
7
Good
2022-11-19 via Nuitee
C
Collin solo traveller vn
9
Superb
2022-11-09 via Nuitee
P
Patrick young couple at
2
Very poor
Pros:

Just wanna give you an very honest update of this place. We had the worst experiences staying in this apartment. Everything is broken down and 10 years older than the photos. Even though we paid everything right when we checked in, they still asked us to pay deposite of 200 000 vnd. Also, the room is tiny and smelled really bad when we walked in, We stayed there for 5 nights and couldn`t wait to check out! Please consider carefully when you wanna book this place! Don't waste your money and precious moments in here!

2022-11-08 via Nuitee
K
Kismat solo traveller fr
8
Very good
Pros:

the location
and the room was like a studio.

2022-11-05 via Nuitee
H
Hương solo traveller vn
6
Pleasant
Pros:

There is no hot water in the room, and the bed was smelling unpleasant. I'm not sure if other rooms are any better. I don't anticipate nice accommodations or facilities, but at least provide hot water and a clean bed:(

2022-11-04 via Nuitee
G
Govender solo traveller vn
3
Poor
2022-11-03 via Nuitee
R
Russell solo traveller gb
10
Great little stay and chances are will stay again on my next visit to Hanoi.
Pros:

Great location near the lake and shops. Nice little studios with everthing you need and housekeeping every couple of days. Residents left to their own but owners more than happy to help when needed.

2022-10-13 via Nuitee
R
Ricky review category business travellers ph
7
Good
2022-10-12 via Nuitee
V
Vikram22 solo traveller in
6
Pleasant
2022-09-05 via Nuitee