Economy Inn North Randall

Hotels
5.1 (136 reviews)
4751 Northfield Road , North Randall , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Convenient location
Close to groceries
Cons:
Very dirty rooms
Unfriendly service
Poor overall condition

Categories

Cleanliness
2.86
Numerous comments about dirtiness and unclean rooms.
Service
6.83
Staff seemed unhelpful and unfriendly, but some reviews had a neutral tone.
Location
6.87
Proximity to the highway and groceries; however, concerns about safety were raised.
Room Quality
3.82
Frequent mentions of stains, dirt, and general poor condition of the rooms.
Amenities
5.85
Basic amenities mentioned but lacking, such as sheets and towels.
Value for Money
4.81
Many considered it overpriced for the quality provided.
Food and Beverage
5.96
Not specifically mentioned but assumed standard quality for this hotel tier.
Overall Experience
3.83
Multiple reviews indicated a very poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:07

Property Description

City Convenience and Comfort

Modern Amenities

Nearby Attractions

Located in North Randall, Economy Inn North Randall offers a convenient stay just 14 km from Cleveland Orchestra. Enjoy air-conditioned rooms with free WiFi, room service, and a 24-hour front desk. Each room features a desk, flat-screen TV, and a private bathroom. Explore nearby attractions like Cleveland Botanical Garden and Cleveland Museum of Art, both just 15 km away. With city views and proximity to Cleveland Hopkins International Airport, Economy Inn North Randall is the perfect choice for your next stay.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that guests must be 21 years of age or older to check in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 136 reviews
Cleanliness: 2.86
Service: 6.83
Location: 6.87
Room Quality: 3.82
Amenities: 5.85
Value for Money: 4.81
Food and Beverage: 5.96
Overall Experience: 3.83
D
Denise
4
Pros:

Check-in should have been a clue about this hotel, it took 3 people to run a credit card
The beds were made however the sheets looked like they had been slept in. The fridge had hair inside it. The toilet paper holder was broke and the shower was disgustingly dirty inside and out. There was also little bits of paper on the floor. I would not recommend staying here to anyone.

2025-10-12 via Nuitee
R
Rodney family
2
Pros:

The had reserved two rooms, but as soon as we saw the conditions of the rooms we turned in our keys and left immediately.

There were holes in the drywall in one of the rooms and in the other the controls on the AC unit were worn away and we could not get it to turn on. The carpet was threadbare multiple places.

When we asked expedia for a refund, they quoted the hotel saying that what we were reporting was not true.

The bottom line is that I did not feel safe having my family stay there.

Stay clear of this property.

2025-10-07 via Nuitee
R
Ron'nae
2
Pros:

Too dirty didn’t even stay I left right after I walked in

2025-10-06 via Nuitee
D
Deattrya
6
Pros:

N/a

2025-10-03 via Nuitee
R
Robert
2
Pros:

Ok for the first time in my life .. this is absolutely the worst experience I have ever had. Arrived pretty run down hotel, just went straight to bed… two hours later woken up with all bedbugs bites all over me.. decided to take a shower before leaving, the bathtub had about two inches of water in it..went to the front desk and she said we can offer you the delux room for almost $200 a night.. true bait and switch … the lady tells me as if I should have know.. yeah we have bed bugs, and that they have a plumbing issue. The place should be closed down not operating. Really horrible

2025-10-02 via Nuitee
B
Brian
4
Pros:

The room had holes in the wall...horrible smell..the only thing good about it was the location.

2025-09-26 via Nuitee
J
Jessy family_with_children
8
Pros:

Linens were not up to par. Had alot of crumbs on them. Markings on furniture. Towels were dingy and out of date and staff didn’t have any extra towels for us. First night our door handle broke and we couldn’t get in our room without maintenance fixing it. But it’s close to my job so the area was very convenient.

2025-09-25 via Nuitee
J
Jason partner
2
Pros:

Lady at the dront desk was rude. Blunt roaches were laying on the floor. Beds were very uncomfortable. No air conditioning either. Zero sleep hot all night long

2025-09-22 via Nuitee
N
Nakia
2
Pros:

I didn’t stay the full 2 days. I was bitten by bugs and was treated as if I was lying when I literally have bedbug bites on my arms and legs. The lady at the desk was very unprofessional. Do better.

2025-09-08 via Nuitee
L
Luz
2
Awful
Pros:

I never even went up to the room it was awful just trying to check in and you should give me my money back

2025-09-07 via Nuitee
M
Michael
2
Pros:

The room was disgusting, dirty sheets and pillow cases, holes in the wall, broken refrigerator with rusty shelves inside, no microwave and the one place to use a microwave closed at 8. I reserved a smoking room and got a non smoking with associate telling me” you should have gotten here earlier that’s the last room we have “. Checked in at 7:15pm Friday and had to check out at 2:30am because I had death in the family and had to drive back to Philadelphia. This hotel should be on hotels.com or any other site.

2025-09-01 via Nuitee
K
Kate
2
Pros:

Im almost certain the hole in the wall was a bullet.

2025-08-22 via Nuitee
D
Diamond
8
Pros:

The bathroom can be a little bit better

2025-08-08 via Nuitee
M
Michael
2
Pros:

Very dirty. Cigarette burns in non-smoking room. Dirty bathroom.
Noisy.

2025-08-08 via Nuitee
G
Gemar family_with_children
4
Pros:

Room wasn’t thoroughly cleaned. Items and trash were still found from previous bookings. Sheets and mattresses badly stained. Dirty behind headboards and tv stand

2025-08-04 via Nuitee
D
Debra partner
2
Pros:

Every surface of the room was dirty, and every piece if furniture / bed covering had stains. The front office was not helpful with only one employee who could not leave the booth. There was one small towel per person and we could receive another nor get it replaced the next day. There was less than a full roll of toilet paper, and we were told we would be charged for another roll!
Overall, worst motel experience we have ever had!!

2025-08-04 via Nuitee
S
Stefan
4
Pros:

Closer to the highway easy in and out, and convenient to groceries too. Wish I have a microwave in the room and more lights as well

2025-08-03 via Nuitee
K
Krislyn family_with_children
2
Pros:

Bed sheets and comforter were filthy and stained.

2025-07-30 via Nuitee
T
Tabitha
6
Pros:

Holes in bedspread. Shower curtain dirty. Ac didn’t work and no screen in window.

2025-07-22 via Nuitee
J
James
8
Pros:

Not a bad place for the price.Its not a 4star but better then the red roof and other in independent

2025-07-14 via Nuitee