Palace Inn

Hotels
•
Independent
9.2 (1012 reviews)
8778 Gateway Blvd E, El Paso, Texas, 79907 , El Paso , US
1-915-5028778

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Fitness facilities
Free breakfast
Smoke-free property
Free self parking
Free continental breakfast

Review Highlights

Pros:
Clean
Good location
Spacious rooms
Value for money
Cons:
Limited breakfast options
Occasional noise issues
Cleaning could be improved

Categories

Cleanliness
8.66
Reviews highlight cleanliness but mention issues with room cleanliness in certain instances.
Service
9.63
Generally good service noted, with reviews focusing on helpful staff.
Location
9.67
Location is praised for convenience and accessibility.
Room Quality
9.62
Rooms are described as spacious and comfortable.
Amenities
8.65
Some reviews mention limited breakfast options.
Value for Money
9.61
General sentiment is that the hotel offers good value for its price range.
Food and Beverage
8.16
Breakfast offerings are limited and could improve.
Overall Experience
9.63
Overall positive experiences with some minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:56

Property Description

Luxurious Accommodations
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions, complimentary toiletries, and free Wi-Fi access. Enjoy a cozy stay in comfortable rooms with all the essential amenities.

Fitness Center and Breakfast
Start your day right with a complimentary continental breakfast offered daily and maintain your fitness routine at the on-site fitness center. Stay energized and active during your stay at Palace Inn.

Convenient Location
Located in the heart of El Paso, Palace Inn is just a short drive away from popular attractions such as Ysleta Mission and Cielo Vista Mall. With free self-parking available onsite, explore the city with ease and convenience.

For a luxurious stay with great amenities and a central location in El Paso, book your room at Palace Inn now.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 1012 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 8.65
Value for Money: 9.61
Food and Beverage: 8.16
Overall Experience: 9.63
W
walter • solo_traveller • mx
8
2026-04-25 • via Nuitee
W
walter • solo_traveller • mx
8
Pros:

La limpieza

Cons:

Horario y desayuno

2026-04-25 • via Nuitee
S
Samantha • family_with_children • us
10
Staff were super friendly they help me print paper work I need and over place was great
Pros:

Very clean not to far from anything

Cons:

It was clean

2026-04-23 • via Nuitee
L
Lizbeth • couple • us
10
2026-04-20 • via Nuitee
L
Lizbeth • couple • us
10
2026-04-20 • via Nuitee
L
liana • couple • us
10
very relaxing
Pros:

clean, open property, tv, fridge and microwave. free wifi and breakfast, nice people

2026-04-20 • via Nuitee
J
Jeannette • couple • us
10
2026-04-19 • via Nuitee
M
Marcella • family_with_children • us
9
Super clean and spacious
Pros:

Breakfast was good- waffles, cereal yogurt microwaveable sausage sandwiches, coffee and juice.

2026-04-15 • via Nuitee
P
Paola • solo_traveller • mx
8
2026-04-14 • via Nuitee
I
Idaly • family_with_children • mx
9
Pros:

Muy buen servicio

Cons:

Todo muy bien

2026-04-06 • via Nuitee
E
Elias • family_with_children • us
10
2026-04-06 • via Nuitee
J
Jose Luis • family_with_children • mx
9
Pros:

La ubicacion, la limpieza, lo comodo de la cama, muy practico

Cons:

No me gusta que pasen la banda magnetica de la tarjeta como deposito aunque se que es politica pero no es de mi agrado

2026-04-05 • via Nuitee
A
Alejandro • solo_traveller • us
8
It was a good stay
Pros:

Clean

Cons:

Could have more for breakfast

2026-04-05 • via Nuitee
F
Fabrice • couple • us
8
Easy
Pros:

Spacious, clean room . Great shower, good products.

Cons:

Bad lighting

2026-04-04 • via Nuitee
F
Fernandez Donato • family_with_children • mx
9
Pros:

Habitaciones muy grandes y cómodas.

Cons:

Lejos del Centro

2026-03-19 • via Nuitee
S
Sandy • family_with_children • us
9
2026-03-17 • via Nuitee
S
Sonnie • couple • us
10
Great value, clean and quiet.
Pros:

Location was perfect for us. It was quiet and clean, well priced.

Cons:

Na

2026-03-16 • via Nuitee
M
Miller • solo_traveller • us
8
Relaxing after a long drive.
2026-03-14 • via Nuitee
E
Elias • family_with_children • us
10
2026-03-14 • via Nuitee
N
Norma Leticia • family_with_children • mx
9
Pros:

El recepcionista muy amable

Cons:

La recepcionista muy mal ( se podría decir que grosera)

2026-03-14 • via Nuitee