The Springs Resort & Spa

Hotels
Independent
8.6 (254 reviews)
323 Hot Springs Blvd, Pagosa Springs, Colorado, 81147 , Pagosa Springs , US

Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Beautiful and clean facilities

Categories

Cleanliness
8.54
Rooms were very comfortable and clean.
Service
8.81
Christina Martinez received numerous praises for her exceptional customer service.
Location
8.75
Located in the heart of downtown, very convenient.
Room Quality
8.5
Rooms were reported as very comfortable and elegant.
Amenities
8.63
The Spa and thermal pools received positive remarks and added to the relaxation experience.
Value for Money
8.39
The first-class property and experience justified the costs, though no specific comments were made on value.
Food and Beverage
8.54
Food was positively mentioned, although details were limited.
Overall Experience
8.61
Overall, guests expressed high satisfaction with their stay and experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:29

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials. Take a dip in one of the 15 outdoor pools or unwind in the hot springs.

Recreational Delights
Enjoy the 24-hour fitness center and multitude of swimming pools. Don't miss out on the poolside bar and multiple bars/lounges for a relaxing drink.

Convenience and Comfort
With complimentary Wi-Fi, concierge services, and a delicious restaurant, The Springs Resort & Spa offers the perfect blend of relaxation and convenience.

Located in Pagosa Springs, this hotel is a sanctuary of luxury and comfort. Book now for an unforgettable experience at The Springs Resort & Spa.

Important information:

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DRO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 254 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.75
Room Quality: 8.5
Amenities: 8.63
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
J
J9gina Couples
10
Spa
Pros:

Wild finch restaurant was delicious. Our server Teri was great, very attentive and accommodating. Also got a couples massage with Amy and Ryder, wonderful experience. They both focused on the areas we addressed and made sure that the pressure level was what we wanted, had great communication while also maintaining a relaxed environment.

2026-04-03 via Tripadvisor
3
336kelleyb Family Chicago, Illinois
10
Perfect Family Getaway!
Pros:

Our family had an incredible stay at The Springs Resort, starting with a wonderful check-in experience thanks to the exceptionally helpful Christina Martinez. Our room was both spotlessly clean and spacious, providing the perfect home base for our trip. The pools were a major highlight, and the kids had a blast spent jumping between them all day. We highly recommend this resort for any family looking for a seamless getaway. We will definitely be returning in the future!

2026-03-31 via Tripadvisor
A
anniquat Couples
10
OMG!! Amazing
Pros:

Omg!!! What an experience ☺️. The mineral pools, amazing , the staff around resort are amazing! Definitely recommend! Matt and Junior provided amazing service and super helpful!! Thanks for making this visit special.

2026-03-30 via Tripadvisor
F
F5520DTsarahr Friends getaway
10
Great experience with Alex H.
Pros:

The resort was amazing, and Alex H. was extremely prompt and helped us with our AC and maintenance needs. He was SO helpful and kind!!

2026-03-29 via Tripadvisor
G
GrammaJ_12 Family Gulf Shores, Alabama
10
Lovely staff
Pros:

Charity, Alex & Jesus at the Grill were so nice! Very friendly. Fixed our food to perfection! Lovely day

2026-03-29 via Tripadvisor
H
heatherlG9365YQ Couples
10
Pagosa Hot Springs 10/10 Absolutely Reccomend!
Pros:

Pagosa Springs Resort is an absolutely top notch place to visit and stay! Staying at the resort was one of the most enjoyable experiences of a lifetime. Christina Martinez was so kind checking us in and made the process such a breeze and hassle free! The entire resort was clean and absolutely stunning. All the staff were incredible and polite!

2026-03-29 via Tripadvisor
E
Explorer19153709132 Friends getaway
10
11/10.
Pros:

Charity, Alex, and Jesus were amazing at Barefoot Grill! Their hospitality was amazing, and the food was as well. I love seeing them everytime I go to The Springs!

2026-03-29 via Tripadvisor
S
staceychristman Solo travel Houston, Texas
10
5/5 Stars – Ask for Kevin!
Pros:

5/5 Stars – Ask for Kevin!
If you want the absolute best experience at The Springs, you have to see Kevin! He is a total superstar and brought the best energy to our visit.
Kevin doesn't just provide great service; he anticipates everything you need before you even ask. He’s incredibly fast, professional, and has a personality that just lights up the whole deck. He truly made our time here unforgettable.
Kevin is the GOAT! Thanks for making our day so special!

2026-03-28 via Tripadvisor
V
V635Xmarios Family
10
Amazing!
Pros:

Christina Martinez made our check in so easy and fast. She was very helpful and made our stay more enjoyable.

2026-03-28 via Tripadvisor
M
muhn4us Family Westminster, Colorado
10
Service
Pros:

Junior and Matthew were great! They were super friendly and got our food out quickly.

2026-03-26 via Tripadvisor
K
K8753MYmiad Family
10
Best getaway in Colorado!
Pros:

Incredible staff, especially Christina Martinez. Super helpful and accommodating.

2026-03-26 via Tripadvisor
O
O2055MSlaurenp Family
10
Amazing staff
Pros:

Love eating and drinking while @ The Springs. You have an amazing team! Both servers and kitchen staff team are always prompt, courteous and attentive of my family. The food is always awesome!! Special shout out to Princess, Jr, Angel, Alex, and Julian.

2026-03-25 via Tripadvisor
C
codyrC1895HM Couples
10
Heavenly resort
Pros:

This whole experience was wonderful! We were greeted by the most beautifully, friendly hostess, Christina Martinez. Everything about the springs was top-notch!

2026-03-23 via Tripadvisor
W
World_traveler12960 Couples
10
Awesome
Pros:

This was my first time going to the springs resort. It was not only relaxing but the energy was like no other and to top it off Christina martinez one of the women working downstairs by the front desk was absolutely amazing, as someone who works with people i would hire her in a heartbeat she deserves a raise.

2026-03-23 via Tripadvisor
A
aileanat Family
10
So amazing!
Pros:

The whole experience was so relaxing! Christina Martinez was extremely helpful and as was the whole resort! Such a great trip!

2026-03-23 via Tripadvisor
D
D1530WAkarlj Family
10
Great grill staff
Pros:

Jeremiah, Gavin, and Angel were very helpful and respectful during our visit to The Springs Resort. Makes me want to go back as often as possible.

2026-03-23 via Tripadvisor
K
K9392JAsamn Family
10
Excited for our stay!
Pros:

Thank you, Christina Martinez, for a wonderful and warm check-in experience! 5 stars!

2026-03-23 via Tripadvisor
J
juanitas297 Friends getaway Beerwah, Sunshine Coast, Queensland
10
A perfect day at the Hot Springs
Pros:

Visited the Hot Springs Spa today with family and had a great time. It was Monday morning so it wasn’t super busy and the weather was nice. Not too hot and not too cold. Ordered drinks at the cabana and had great conversations with Kevin. He was very professional but at the same time personable and friendly. He answered our questions and knew a lot about the area and the spa. Definitely a valuable asset for any employer!

2026-03-23 via Tripadvisor
L
lauriereddyuh Solo travel Frisco, Texas
10
Amazing Massage/Spa experience
Pros:

Went to the new Spa! It has been opened for almost a year now and this space is brand new and fully upgraded! Sharon at the front desk was a delight, and so was Jess who ran the mud bath and sauna experience. Rosie, my massage therapist was fantastic! With 30 plus years of experience, she can find all the muscles that need some extra TLC, including the sartorius!

2026-03-19 via Tripadvisor
D
D7611OVnatashah Family
10
Fantastic service at check in!!
Pros:

Christina Martinez was fantastic to work with at checking! Answered all questions and gave us a great lay of the land

2026-03-18 via Tripadvisor