Smile Hotel Shah Alam Seksyen 9

Hotels
7.9 (749 reviews)
Jalan Tengku Ampuan Zabedah G 9/G 26 , Shah Alam , my

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Good location
Value for money
Friendly staff
Cons:
Noisy rooms
Issues with air conditioning
Thin mattress

Categories

Cleanliness
7.04
Cleanliness was mentioned to be lacking with issues reported about the quality of the mattress.
Service
8.51
Standard quality for this hotel tier, but staff were described as good despite some service challenges.
Location
9.05
The location was consistently praised as excellent and strategic for guest needs.
Room Quality
7.5
Room quality noted as comfortable but had issues with air conditioning and mattress discomfort.
Amenities
7.53
Basic amenities were available, but some concerns about the room and parking.
Value for Money
8.49
Guests felt they received value for money, noted in positive sentiments.
Food and Beverage
7.54
Food options nearby were available but not mentioned specifically in reviews.
Overall Experience
7.51
Mixed experience due to reported issues but balanced by good location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:55

Property Description

Convenient Location: Situated near Royal Gallery Selangor and Evolve Concept Mall, our 3-star hotel in Shah Alam is ideal for both business and leisure travelers.

Comfortable Accommodation: Each room at Smile Hotel Shah Alam Seksyen 9 is equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi, ensuring a comfortable stay for guests.

Family-Friendly: With spacious family rooms available, our hotel is perfect for guests traveling with loved ones. Book your stay at Smile Hotel Shah Alam Seksyen 9 for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 749 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
N
Noor famieza couple my
7
Ok good value money
Pros:

Ok

Cons:

Nothing

2026-01-31 via Nuitee
A
Aisyah family_with_children my
7
A good stay
Pros:

Helpful staff. Strategic location. Clean. Convenient

Cons:

I can hear noises from the next door. Theyre playing games and being very loud. Abit distracting to my babies

2026-01-30 via Nuitee
M
Mohd extended_group my
7
2026-01-28 via Nuitee
M
Marylyn couple my
10
Pros:

Tidyness, clean and hygiene, nearby shopping mall and mamak/family mart.

2026-01-20 via Nuitee
N
NORAINI couple my
8
2026-01-10 via Nuitee
M
MOHAMAD AKBAL BIN ABDUL MUTALIB couple my
9
2026-01-04 via Nuitee
V
VIKNES extended_group my
7
2026-01-03 via Nuitee
M
Muhammad couple my
10
2025-12-26 via Nuitee
N
Nur Zaira extended_group my
8
2025-12-25 via Nuitee
N
Nur Zaira couple my
8
2025-12-25 via Nuitee
Z
Zull family_with_children my
8
2025-12-18 via Nuitee
S
syarifah nur syakira extended_group my
4
strategic location with affordable price. not clean.
Pros:

strategic location. near to food stall, doby, mart.

Cons:

Not clean, especially toilet and mold on wall.

2025-12-14 via Nuitee
W
Wan Syamsul Fauzee family_with_children my
9
2025-12-14 via Nuitee
S
Srisha extended_group my
7
2025-12-11 via Nuitee
Z
Zakaria solo_traveller my
9
2025-12-06 via Nuitee
M
MUHIB family_with_children my
10
2025-12-06 via Nuitee
M
MOHAMMAD HAZREE family_with_children my
5
2025-12-03 via Nuitee
Z
Zulfahmi couple my
4
2025-12-02 via Nuitee
S
Siti Azlina couple my
7
2025-12-01 via Nuitee
N
NIK NURUL DAYANA DANIA BINTI ABDUL RANI extended_group my
10
2025-11-28 via Nuitee