Smile Hotel Shah Alam Seksyen 9

Hotels
7.9 (749 reviews)
Jalan Tengku Ampuan Zabedah G 9/G 26 , Shah Alam , my

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Good location
Value for money
Friendly staff
Cons:
Noisy rooms
Issues with air conditioning
Thin mattress

Categories

Cleanliness
7.04
Cleanliness was mentioned to be lacking with issues reported about the quality of the mattress.
Service
8.51
Standard quality for this hotel tier, but staff were described as good despite some service challenges.
Location
9.05
The location was consistently praised as excellent and strategic for guest needs.
Room Quality
7.5
Room quality noted as comfortable but had issues with air conditioning and mattress discomfort.
Amenities
7.53
Basic amenities were available, but some concerns about the room and parking.
Value for Money
8.49
Guests felt they received value for money, noted in positive sentiments.
Food and Beverage
7.54
Food options nearby were available but not mentioned specifically in reviews.
Overall Experience
7.51
Mixed experience due to reported issues but balanced by good location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:55

Property Description

Convenient Location: Situated near Royal Gallery Selangor and Evolve Concept Mall, our 3-star hotel in Shah Alam is ideal for both business and leisure travelers.

Comfortable Accommodation: Each room at Smile Hotel Shah Alam Seksyen 9 is equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi, ensuring a comfortable stay for guests.

Family-Friendly: With spacious family rooms available, our hotel is perfect for guests traveling with loved ones. Book your stay at Smile Hotel Shah Alam Seksyen 9 for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 749 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
K
KU AHMAD DZUHAIRI • couple • my
1
2026-03-14 • via Nuitee
S
SITI NABILA • extended_group • my
9
Nice and stay at peak area, full with amenities and needs..
Pros:

It's location, full of nearby restaurants, laundry, 7e, family mart, ROSYAM MART and etc.

FRIENDLY STAFF,
DEPOSIT RM20 ONLY.
Big spacious toilet.
Customer service is very fast.
Reception 24 hours.
Feel secured.
Got lift to the highest floor.
The staff is very friendly and helpful.

Cons:

Car park for customers only 3. But weekends no worries, can park anywhere except a red colour box, no charges from authorities on weekends.

Toilet very big, but shower hose need repair and once complaint very fast respond and services, but seems before check in, it was not properly inspected. So as an internet connection to the TV. Need staff to enter and connect it properly. The phone line is very nuisance, unable to talk properly, since the sound disturbs during phone calls to reception.

The window is very dangerous for small kids, and can easily open and has no protection. However, our children are educated already, but for kids safety the hotel must improve double lock or more safety features to the room window.

2026-03-01 • via Nuitee
M
mohd • couple • my
10
2026-02-28 • via Nuitee
T
Tun Asrul Saini • extended_group • my
8
2026-02-24 • via Nuitee
R
Rosmawati • extended_group • my
9
I have stayed here twice. May be will book here again when I go to Shah Alam.
Pros:

Location. During the night, just take a walk. for dinner.

Cons:

The parking. Difficult to park near the hotel if the reserved parking is full.

2026-02-24 • via Nuitee
N
Na'im • solo_traveller • my
8
2026-02-23 • via Nuitee
N
Na'im • couple • my
10
2026-02-23 • via Nuitee
N
Noor famieza • couple • my
7
Ok good value money
Pros:

Ok

Cons:

Nothing

2026-01-31 • via Nuitee
A
Aisyah • family_with_children • my
7
A good stay
Pros:

Helpful staff. Strategic location. Clean. Convenient

Cons:

I can hear noises from the next door. Theyre playing games and being very loud. Abit distracting to my babies

2026-01-30 • via Nuitee
M
Mohd • extended_group • my
7
2026-01-28 • via Nuitee
M
Marylyn • couple • my
10
Pros:

Tidyness, clean and hygiene, nearby shopping mall and mamak/family mart.

2026-01-20 • via Nuitee
N
NORAINI • couple • my
8
2026-01-10 • via Nuitee
M
MOHAMAD AKBAL BIN ABDUL MUTALIB • couple • my
9
2026-01-04 • via Nuitee
V
VIKNES • extended_group • my
7
2026-01-03 • via Nuitee
M
Muhammad • couple • my
10
2025-12-26 • via Nuitee
N
Nur Zaira • couple • my
8
2025-12-25 • via Nuitee
N
Nur Zaira • extended_group • my
8
2025-12-25 • via Nuitee
Z
Zull • family_with_children • my
8
2025-12-18 • via Nuitee
W
Wan Syamsul Fauzee • family_with_children • my
9
2025-12-14 • via Nuitee
S
syarifah nur syakira • extended_group • my
4
strategic location with affordable price. not clean.
Pros:

strategic location. near to food stall, doby, mart.

Cons:

Not clean, especially toilet and mold on wall.

2025-12-14 • via Nuitee