TM Hotel

Hotels
7 (30 reviews)
50, West Perumal Maistry St, Kakathopp, Nr Shopper's Stop, Madurai, Tamil Nadu , Madurai , in

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Cons:
Poor cleanliness
Non-cooperative service
Small and problematic rooms
Poor amenities

Categories

Cleanliness
5.64
The hotel room was a little dirty, and multiple reviews indicated poor cleanliness.
Service
6.61
Service was described as non-cooperative and lacking proper response to complaints.
Location
8.65
Not specifically mentioned, assumed standard for this hotel tier.
Room Quality
5.6
Rooms were reported too small, with issues like non-working bathroom flush and TV.
Amenities
7.63
Limited amenities noted; reliance on paid public parking and poor WiFi.
Value for Money
6.59
Charges were considered excessive for the offered quality and service.
Food and Beverage
8.64
Not mentioned in the reviews, assumed standard quality for this hotel tier.
Overall Experience
6.61
General dissatisfaction expressed, with instructions to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 06:49

Property Description

Convenient Location
TM Hotel is strategically located near popular attractions such as Tirumalai Nayakkar Palace and Aarapalayam Bus Terminus for a memorable stay in Madurai.

Comfortable Accommodation
Guests can relax in well-appointed rooms with modern amenities including air conditioning, flat-screen TV, and a private terrace offering stunning city views.

Exceptional Services
Experience top-notch services such as a 24-hour front desk, concierge assistance, and airport transfers for a hassle-free stay at TM Hotel.

For a delightful stay in Madurai, book your room at TM Hotel now.

Important information:

Please inform TM Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 500 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 30 reviews
Cleanliness: 5.64
Service: 6.61
Location: 8.65
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 8.64
Overall Experience: 6.61
M
Mobile63392200487 Family
2
TM hotel - worst from all aspects.
Pros:

My experience with the hotel was horrible. They said kingsize bed over phone.But it was only queen sized bed. We had to climb sime steps to reach the washroom. The staff service eas non cooperative. No connection with reception from our room. AC was switched on only at midnight. The charges were ₹3125. Not worth even for ₹2500. Avoid this hotel . Less staff. The only redeeming factor was lift. I have to run up and down if I requiredany service.
AVOUD THIS HOTEL if you ever travel to Madurai. I stayed from 8th January to 9th January

2026-01-20 via Tripadvisor
O
omjyo Family Bilekahalli, Bangalore District, Karnataka
2
MT Hotel does not oblige Online Booking Platforms
Pros:

Please do not trust most of the good stuff proclaimed by Agoda, Makemytrip....so on so forth about MT Hotel Madurai. Hotel does not care about your deal with the online portal rather applies its own rules/regulation/higher fair. It does not have Car Parking and relies on a paid public parking with the condition that you have to pay everytime you take car out of the parking which may/ may not be reimbursed by the MT Hotel. Also you may notice cockroaches in Super Deluxe Category room.

2025-10-18 via Tripadvisor
D
dhruvs531 Family
6
TM Hotel
Pros:

The hotel room was a little dirty. The connection in the room was very poor. It was too expensive too. When I went to ask for the Wifi password, they just showed me a list which made no sense.

2025-10-02 via Tripadvisor
T
thiru3877 Couples Bengaluru, Bangalore District, Karnataka
2
Hotel TM Madurai - Worst hotel
Pros:

Please avoid this hotel. It is worse than a lodge. The rooms are too small, bathroom was not good, the flush was not working. Overall, it is better to avoid this hotel. The hotel people are just for money, and they don't care about the guest. In my room the tv was not working and i complained them 2 times, but there was no proper response from the staff. My experience with them was very bad and i will never book this hotel next time.

2025-09-08 via Tripadvisor
T
Travel27646518839 Family
2
Tm hotel BIG NO
Pros:

Arrogant staff n manger
Poor service with Ac n washroom spray not working
Room service worst ...u need to call them hundred times
Not worth the money
Only behind money
Never ever book this hotel
NOT AT ALL Co operative
Big NO NO
Once u pay money....they don't care abt u

2024-12-26 via Tripadvisor
W
Wander65717673371 Family
2
Arrogant behavior of the receptionist
Pros:

Horrible customer service, worst experience ever. The room smelled nearby hotel smoke. At the time of booking they have shown us ground floor new rooms but on that they have allotted fourth floor very worst rooms for our guest. The staff of the hotel was extremely rude and unhelpful.

2024-01-26 via Tripadvisor
G
Guide19693078058 Family
4
Not satisfied for the amount we paid
Pros:

This is lodge, not hotel. Booked deluxe room by seeing their website pics.But it was straight opposite in reality. Only front elevation and reception are attractive. Very old rooms with mosaic flooring. Dust too. Peeled paint. Stained rest rooms. Enquired front office about the room condition by showing website pics. Seems only upto 3rd floor they have renovated and our bad luck, we got room in 5th floor. Since they have collected full payment while checkin, left with no option. Average service. Worth for only half of the amount, we paid. Be cautious while booking and ensure the type of room you will be getting new/old.

Pros:
1. Walkable distance from periyar busstand, junction and Temple
2. Lot of hotels nearby

2023-08-14 via Tripadvisor
S
SuvithaS2 Family
6
Clean spacious room. More like Lodge.
Pros:

There are both pros and cons
Lodge set up.
Parking is free.
Way to the hotel is a one-way road ,very small. Lots of bike parked on the road making it even more difficult to move.
We were send on wrong route by the traffic police which caused lot of traffic jam. So please enter the road through right way.

5mins walk to Meenakshi temple.
Rooms are big, rooms and washroom are clean.

Only one water bottle is free even for a family.
Breakfast buffet is free and from a hotel opposite to this lodge.

Located at Comparative cleaner side of temple.

2023-07-09 via Tripadvisor
G
GrannieShell Couples
6
Good location
Pros:

The staff were accommodating to our requests.
The hotel is in good location for the bus and train station and a short walk to the main temple.

Set in a busy city centre area, hence expected bustle of city life.

The room had a large bed and comfortable mattress.

Aircon was effective.

I would have felt more safe with a different lock however when in room, there was a bolt.

Sadly the room was very dated and needed a refurbishment. Bathroom clean but in need or refurb. I would have expected hot water of hotel of this standard.

We did not eat here.

2023-01-23 via Tripadvisor
M
Michelle
6
Good location- needs refurb
Pros:

Ideal location set close to train station and temple.
Staff helpful, one spoke good English.
Hotel is in dire need of re-furbishment. Comfy mattress, decent aircon, WiFi adequate.
Decor not great, old fashioned. Toilet and shower desperately needs refurb. Was clean but old stains remain that can’t be removed from cleaning.

2023-01-22 via Nuitee
9
945sudhirk Couples Mumbai, Maharashtra
2
Horrible
Pros:

I stayed in this hotel on Sunday 29th May. I had booked a deluxe double room. This is not a hotel. It's a lodge. The room was not clean. Bad odour in the room. No ventilation. Room was suffocating. The bathroom was not clean. All the fittings in the bathroom are rusted. Bed was hard. I stayed there for only an hour and checked out. I shifted to Fortune Pandyan hotel which is very good. A bit expensive but very clean . Their only drawback is food and room service. Food is not good and room service is very slow.

2022-06-01 via Tripadvisor
K
kala_jp_nikhil Family Bengaluru, Bangalore District, Karnataka
10
Neat,spacious room
Pros:

Situated in madurai town,10 to 15minutes from highway..We checked in by 11.00pm and checked out next day 7.00am..room was spacious,clean and neat bathroom.We stayed with kid and was comfortable..since we didnt had breakfast or visited any place,not sure about other details..staff was good..recommended one

2021-01-11 via Tripadvisor
N
NareshKumarworldwide Solo travel Chennai (Madras), Chennai District, Tamil Nadu
10
One of my best accomodation in Madurai near Meenakshi Amman Temple
Pros:

Recently renovated hotel, friendly staffs. Breakfast is good and authentic. Owner guided me near by attractions and helped me with cab arrangments. Rooms are neat and clean. I will refer my friends and family to experience this hotel in future.

2020-12-28 via Tripadvisor
P
PonM6 NONE
10
Absolutely Satisfied and Extremely Happy!
Pros:

Rooms are very spacious and cleanly maintained. Customer service is excellent. The Hotel is at close proximity to Meenakshi temple and railway station. All of this at a cheap price. Would definitely recommend for people visiting Madurai.

2020-02-17 via Tripadvisor
M
Marimuthu2020 Family
10
Male
Pros:

Have a pleasnt stay. Easy to access Meenakshi temple and Railway station. Value for the money. Good room service.Rooms are Clean and hygenic rooms.Tasty foods near to the hotel. Recommended to all age groups.

2020-01-25 via Tripadvisor
H
Hameed17051976 Family
10
Tm hotel
Pros:

Fantastic and economical this hotel, it is a main hot of the city in madurai and walkable distance in sri meenatchi temple and madurai railway station, the service is very good and the hotel stafs are polite

2020-01-23 via Tripadvisor
H
Harsh15252 NONE
10
Very Satisfied Stay!!
Pros:

As I visit Madurai every year ,this hotel is my all time favorite. Last time when I was here, the hotel was under renovation and this time I loved the new face of it.The hotel looks really fresh and bright.Hospitality and the attention we get is a plus. Very friendly and helpful staff and owners.

2020-01-05 via Tripadvisor
R
Raj1791 Family
10
Great and affordable hotel near the temple
Pros:

Visited the hotel for a family trip to Madurai. I am satisfied with the service they provided with such affordable price. The rooms are maintained very clean and it was pretty convenient. Whenever there is a need for stay in Madurai, I will recommend this to all.

2020-01-04 via Tripadvisor
G
Ganeshnish NONE
10
Looking for a great stay in Madurai? TM Hotel is the right place.
Pros:

Loved the stay at this super comfortable place in Madurai which is so nearby to railway station. Good service and amenities. Also very close to the famous Meenakshi Amman temple. I highly recommend this place to you guys visiting Madurai.

2020-01-03 via Tripadvisor
N
nishpish Family
10
TM hotel-a place of comfort in the temple town.
Pros:

Best place to stay in when you’re in Temple town Madurai. Close to the Madurai Amman temple , it’s a very comfortable place for stay.
Railway station is nearby and is recommended to everyone who visits Madurai.
Enjoy your stay.

2020-01-02 via Tripadvisor