Comfort Inn & Suites Tigard near Washington Square

Hotels
•
Comfort Inn
6 (182 reviews)
10830 SW Greenburg Rd, Tigard, Oregon, 97223 , Tigard , US

Pets allowed

Facilities

Elevator
Fitness facilities
Television in common areas
Free breakfast
Express check-out
Smoke-free property
Wheelchair accessible parking
24-hour business center
Free self parking
Free breakfast to go
See all facilities

Review Highlights

Pros:
Friendly, helpful staff frequently praised
Convenient location near mall, dining and sports facilities
Basic breakfast available and generally decent
Common areas noted as clean
Comfortable bed mentioned
Suitable for business trips by some guests
Cons:
Poor cleanliness in several reports (filthy floors, bad smells, bugs)
Room maintenance issues (broken knobs, TV failures, AC noise, dingy carpets)
Key/card and door access failures reported
Noise and privacy problems (rooms near lobby/elevator)
Front desk rudeness and lack of on-site manager in some cases
Occasional smoke smell in rooms

Categories

Cleanliness
3.5
Multiple reviews mention filthy floors (socks turned black), bad smells, bugs on window seal, and dingy carpets — overall cleanliness is poor and inconsistent.
Service
7.5
Many reviewers praise friendly, helpful and informative staff; however there are isolated complaints about rude front-desk behavior and lack of on-site manager, producing a generally positive but mixed service impression.
Location
8
Several reviewers note convenience (close to Washington Square Mall, walking distance to dining and sports facilities), making location a clear strength.
Room Quality
4.5
Rooms are described as outdated with maintenance issues (no bathroom fans, broken kitchenette tap encasing, dingy carpets, noisy AC, TV failures) and occasional smoke smell — room quality is below average.
Amenities
5.5
Basic breakfast available and common areas noted as clean, but other amenities show problems (broken kitchenette fixtures, no bathroom fans) so amenities are modest.
Value for Money
5
Mixed signals: some call it 'good' or 'average' for business stays, while others feel the condition and service issues do not justify the price.
Food and Beverage
6.5
Breakfast is described as basic but decent in multiple reviews — overall food/beverage is acceptable but unremarkable.
Overall Experience
7.5
Overall impressions are mixed: strong, friendly staff and convenient location offset by cleanliness and room/maintenance problems, producing a moderately positive but inconsistent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

Deluxe Breakfast and Business
A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk.

Cozy Accommodations
Make yourself at home in one of the 68 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

See all policies

Location

Guest Reviews

6
Based on 182 reviews
Cleanliness: 3.5
Service: 7.5
Location: 8
Room Quality: 4.5
Amenities: 5.5
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 7.5
J
Jose • family
10
Pros:

It’s good I recommend ✅

2025-10-13 • via Nuitee
M
Marie • family
6
Pros:

Friendly staff

2025-10-11 • via Nuitee
S
Sydney • family
10
Pros:

Great service

2025-10-10 • via Nuitee
K
Kathleen
10
Pros:

Great staff

2025-10-10 • via Nuitee
S
Suzanne
6
Pros:

Bathroom door knob faulty.
Room was clean.

2025-10-06 • via Nuitee
L
Lamont
2
Pros:

I recently stayed at Comfort Inn and Suites, and I was extremely disappointed. The floor was filthy; my white socks turned black just from walking around! The room had a terrible smell, and it was clear that the sheets and towels hadn’t been changed during our stay. To make matters worse, we found several bugs along the window seal. I did not feel comfortable at all, especially with a toddler. This place did not feel clean or family-friendly. I definitely would not recommend it.

2025-10-06 • via Nuitee
G
gerald
10
Pros:

Staff was fantastic. Very helpful and informative.

2025-10-02 • via Nuitee
H
Helena • family
8
Pros:

Staff was friendly

2025-09-27 • via Nuitee
A
Allan
8
Pros:

Our usual place to stay when we go to beaverton for business trip. close to washingston square mall.

2025-09-26 • via Nuitee
J
Jim
4
Pros:

Keys failed to open the door 4 different times, TV didn't work.

2025-09-23 • via Nuitee
V
Vicki • family
6
Pros:

Walking distance to several dining and sports facilities was the main draw. Staff were very friendly and helpful. The building and room itself were very outdated and could really use an update. ie. no bathroom fans, broken kitchenette tap encasing, carpets were dingy, paint job needed touch up, key card access intermittently failed multiple times required multiple trips up and down to get rectified. Breakfast was basic, but decent enough. Common areas were clean.

2025-09-22 • via Nuitee
D
Dwight
4
Pros:

Front desk never looked up to greet me coming or going, elevator stopped rough nevering knowing if it was about to drop you or what.

2025-09-21 • via Nuitee
M
Melanie
8
Pros:

The room was neat and tidy. Breakfast was a nice option.

2025-09-20 • via Nuitee
M
Mark
6
Pros:

It was average

2025-09-19 • via Nuitee
H
Harlow
8
Pros:

It was comrortable a d quiet.. emlpyees were efficient, courteous Nd belpful.

2025-09-17 • via Nuitee
S
Steven
4
Pros:

I stayed at this property for two nights. I was very unhappy with the room that they assigned me. It was on the first floor, and the ONLY room that absolutely anyone in the lobby could observe, as I could see my room door from the check in desk. No privacy at all, and the elevator was directly across (only 6 ft) from my room door. I would either charge much less for the room per night as compensation, or make it a break room for the employees and call it a day. I asked for a different room, almost from the time I laid eyes on the door, but was told they had no other rooms. I dealt with it the first night, but early the next morning it became very loud as customers were checking out or eating breakfast. Now, based on location and noisiness, I again asked the front desk if I could switch rooms. She informed me that they had no other rooms available. I then asked if I could go ahead and check out and get paid back for that second night and move to a different place. She said that she had no authority to give me my money back. I asked to speak to the manager. There is no manager that works there on site from what I can tell. I asked her to ask the manager for my money back. She refused. She gave me a business card with an email address. I then called Expedia, to get moved to a new property. I could get no help from the customer service rep who handled my call. It was a very frustrating experience for me.

2025-09-11 • via Nuitee
T
Tamara
2
Pros:

AC stopped working and it was noisy all night

2025-09-08 • via Nuitee
K
Karan
10
Pros:

Really enjoyed the stay

2025-09-07 • via Nuitee
J
Julissa
10
Pros:

Perfecto

2025-09-01 • via Nuitee
S
Stephanie
2
Pros:

The lady working at the front desk was horrible.

2025-08-29 • via Nuitee