Blue Marlin Galápagos, Hotel & SPA

Hotels
7.5 (104 reviews)
Av. Alsacio Northia y Española, San Cristobal , Puerto Baquerizo Moreno , ec

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Varied breakfast options
Cons:
Poor service
Lack of cleanliness
Inadequate food quality

Categories

Cleanliness
6.75
There were issues with the bathroom and maintenance wasn't addressed properly, indicating a lapse in cleanliness.
Service
7.25
Several comments indicated poor service, especially regarding responsiveness to issues.
Location
8.75
Guests praised the excellent location, close to the harbor but away from noise.
Room Quality
7.25
While the rooms were spacious, there were comments about outdated facilities and issues with light and privacy.
Amenities
7.25
Amenities such as the pool and jacuzzi were unavailable, and some other amenities felt lacking.
Value for Money
8.25
The hotel charges high prices but fails to match those with adequate service, affecting perceived value.
Food and Beverage
6.25
Breakfast options were consistently described as poor, with limited quality and variety.
Overall Experience
8.25
Despite some positive aspects, overall guest experiences included notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:21

Property Description

Outdoor Pool and Hot Tub
The Blue Marlin Hotel boasts an inviting outdoor pool and hot tub, perfect for relaxing after a day of exploring the beautiful San Cristóbal island.

Personalized Service
With a 24-hour reception and a focus on personalized attention, guests at the Blue Marlin Hotel can expect exceptional service tailored to their needs and preferences.

Convenient Location
Situated just a short distance from the seafront promenade, guests can easily access nearby cafés, restaurants, and markets. The beach is also within walking distance, making it a convenient choice for those looking to soak up the sun.

Experience comfort and convenience at the Blue Marlin Hotel in San Cristóbal. Book now to secure your stay at this charming seaside retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 09:30 AM
Airport code: SCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 104 reviews
Cleanliness: 6.75
Service: 7.25
Location: 8.75
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
P
Paul extended_group au
6
Pros:

The location was good.

Cons:

The bathroom.was old and shower inside a bath.Breakfast not much options . The pool was outside our door noisy.

2026-01-27 via Nuitee
G
Gordon solo_traveller ca
7
2026-01-22 via Nuitee
A
ABDON STALIN couple ec
7
Pros:

El desayuno bien

Cons:

No hay agua embotellada en la habitación, las toallas muy viejas

2026-01-20 via Nuitee
C
Cathrine couple se
4
Hade inte valt detta hotell om vinte hade känt oss tvingade efter att ha letat hotell länge.
Pros:

Bra städat och rent.

Cons:

Personalen var inte så tillmötesgående och frukosten var dålig. Väldigt dyrt, trots det var man tvungen att betala 3 dollar för att få ta med en handduk utanför hotellet.

2026-01-14 via Nuitee
N
Natalia extended_group ar
1
No alojarse aca
Pros:

Las instalaciones

Cons:

Todo lo demas, desayuno, el personal...la habitacion no tenia caja fuerte, no le funcionaban teclas de la luz, ni los enchufes (solo uno)

2025-12-05 via Nuitee
E
Estefania solo_traveller ec
6
Pros:

La amplitud de habitaciones

Cons:

Solicitan pagos adicionales a los acordados y retienen claves de tarjetas.

2025-12-03 via Nuitee
A
Aksel couple no
7
2025-10-06 via Nuitee
D
Daniela family_with_children ec
5
Falta de notificacion
Pros:

Los desayunos estuvieron variados y la ubicación estuvo excelente.

Cons:

No me gustó que NO me avisaran con anticipación que los servicios de piscina y jacuzzi estuvieran en mantenimiento toda la semana que estuve alojada.

2025-09-19 via Nuitee
E
Emilio Vaca family_with_children es
3
Falta de profesionalidad y pésimo servicio
Cons:

Lo peor de nuestra estancia fue, sin duda, la atención del hotel. En nuestro baño había una fuga de agua desde la ducha que inundaba el suelo cada vez que alguien se duchaba. Cuando lo reportamos, la respuesta del personal fue que “eso no era posible”, sin ni siquiera molestarse en ir a revisar la habitación.

El problema continuó y, al pedir toallas extra para poder secar el agua, nos las negaron. Increíble en un hotel de este precio.

Para rematar, mi padre solicitó en recepción una simple bolsa para guardar ropa mojada tras las excursiones, y la respuesta fue grosera e inaceptable: “Aquí no damos eso, vaya a una tienda a ver si allí se la venden”.

Un hotel que cobra tarifas elevadas no puede permitirse dar un servicio tan pésimo ni tratar así a sus huéspedes. La experiencia fue frustrante y decepcionante. En la isla hay opciones mucho mejores: aquí no volveremos jamás.

2025-09-18 via Nuitee
L
Lora partner
8
Pros:

Good and clean. The hot water took a while to warm up but after that it was really hot for a long long time -so nice! No complaints except he bathroom door handle was a bit broken so sometimes you got a little stuck.

2025-09-04 via Nuitee
A
Aguirre solo_traveller ec
10
2025-08-18 via Nuitee
T
Toxpekon solo_traveller es
7
Estada correcte
Pros:

La ubicació perfecte, a prop de la zona del moll però sense estar en el bullici dels restaurants i tour operadors. L'habitació era molt gran, potser per mi sol era massa gran. El llit era molt còmode i estava tot molt net. L'esmorzar cada dia variaven alguna cosa però estava bo, per mi potser una mica escàs, però molt correcte.

Cons:

La lluminositat de l'habitació quan era de dia feia que al matí entrés molta llum per el vidre de la porta, fet que no es podia baixar la cortina per a tapar-ho i donava la sensació de poca privacitat ja que tot i ser un vidre difuminós/granulat el moviment de dins/fora es veia. Per mi hagués hagut alguna manera de poder-ho tapar mentre fossis dins l'habitació i també per a què no entrés la llum de fora.
La distribución de l'habitació al ser de 3 llits l'hagués cuidat una mica més, Hauria tret un llit i hagués aprofitat l'habitació amb algun sofa o zona de descans. El lavabo es veia molt antic, però almenys net. La carxofa de la dutxa demanava a crits una neteja/renovació ja que estava molt malmesa per la cal, i si és un hotel 4* no pots tenir la tubería com estava. S'han de cuidar els petits detalls.

2025-08-17 via Nuitee
A
Armas couple uy
6
Pros:

Todo bien

Cons:

El desayuno bastante malo

2025-08-15 via Nuitee
L
liagarcia solo_traveller br
10
2025-08-11 via Nuitee
W
Wendy family
6
Pros:

Mi estadía estuvo bien. Mi habitación era la más cara y tenía mucho espacio. La gente en recepción se portó amable lo cual fue agradable pero el personal de la cocina no lo fue tanto. La comida del desayuno es por ración y cuando pedí algo extra para mi hijo de 10 años, me lo negaron. No proporcionan toalla para llevar a la playa y cuesta $3 dólares alquilar una por día. El hotel tiene un buen potencial pero mientras no cambien sus políticas para hacer sentir a sus huéspedes que el cliente tiene que ser tratado con excelencia en todo momento.. no atraerá la cantidad de turistas que podría conseguir.

2025-07-24 via Nuitee
J
Jeffery partner
8
Pros:

Didn’t care for breakfast, Not made to order, they bring you a cooked egg and a piece of bacon or a pancake. Small bowl of chopped fruit. Marginal coffee. Usually 4 to 6 people over the course of an hour so not sure what the three woman were there for

2025-07-22 via Nuitee
C
Costa solo_traveller br
8
Cons:

Checkout muito cedo, às 9h30

2025-07-18 via Nuitee
M
Marina
10
Comfortable stay
Pros:

Great hotel for relaxing and comfortable vocation.
Cleaning people were doing good job!
Breakfast was ok.
Fast and easy check in.
Plenty of room for 2 adults and 3 kids.

2025-07-14 via Nuitee
L
Liseth group ec
1
Bad
2025-07-06 via Nuitee
S
sharyn
6
Pros:

The Good - clean, centrally located, large room/bathroom, ok bed, breakfast included, quite nice pool.
The Bad - no fridge, staff not available to help lug suitcase up and down 2 flights of stairs, breakfast very basic, slippery tiled floors, towels for rent at $US5 day not communicated, a bit challenging if you don’t speak Spanish.

2025-06-01 via Nuitee