Hotel Jezero - Plitvice Lakes National Park

Hotels
7.7 (3686 reviews)
Plitvička Jezera , Plitvička Jezera , hr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, unbeatable location very close to the national park entrance (Gate 2)
Clean rooms and generally well-kept public areas
Friendly and helpful staff reported by several guests
On-site amenities: restaurant, sauna, pool, parking and lift
Good breakfast reported by multiple reviewers
Cons:
Property is very old and in need of renovation
Food and buffet criticized as bland, limited and low quality by many guests
Rooms can be small, low-ceilinged, and lack kettle/fridge
Noisy plumbing/weak air conditioning reported; strict mini-bar rules
Perceived as overpriced for a three-star hotel

Categories

Cleanliness
8.9
Multiple reviews explicitly note cleanliness (e.g., 'Clean and convenient', 'Pulita', 'النظافه'), so cleanliness is generally good and well-maintained despite the property's age.
Service
8.6
Staff are frequently described as friendly and helpful in several reviews, though a few guests mention service shortfalls or unfulfilled requests; overall service is solid but inconsistent.
Location
10
Location is repeatedly praised as excellent and extremely convenient for visiting the national park (near Park Gate 2); this is the hotel's strongest asset across reviews.
Room Quality
6.7
Rooms are described as dated, small, sometimes low-ceilinged, lacking kettles/fridges, with inconvenient beds for some guests; overall room quality is below modern expectations.
Amenities
7.5
On-site amenities (sauna, pool, restaurant, parking, lift) are noted positively, but issues such as weak AC, no in-room kettle/fridge, strict mini-bar rules and occasional housekeeping oversights reduce the score.
Value for Money
6.3
Several guests state the price does not reflect the experience and that the hotel is overpriced for a three-star property, lowering perceived value for money.
Food and Beverage
5.6
Food receives the most criticism: multiple guests call the buffet and meals bland, limited or cafeteria-like, though a few reviews praise local dishes at the restaurant; overall F&B quality is below expectations.
Overall Experience
8
Overall experience is mixed: many guests value the unbeatable location and friendly staff for short stays to visit the park, but the dated property, disappointing food and room limitations lead to lower satisfaction for longer stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 20:34

Property Description

Luxurious Accommodation in Plitvice Lakes National Park

Spectacular Location: Nestled in the heart of Plitvice Lakes National Park, Hotel Jezero is just a stone's throw away from the stunning Kozjak Lake, offering breathtaking views and a serene atmosphere.

Indulge Your Senses: With two restaurants serving delectable dishes, a spa and wellness centre featuring a gym, sauna, and hot tub, and a children's playroom for the little ones, Hotel Jezero ensures a pampering experience for all guests.

Unwind in Style: After a day of exploring the natural wonders, retreat to your cozy room or suite equipped with modern amenities, including a flat-screen TV and a luxurious bathroom. Free WiFi and private parking add convenience to your stay.

Book your stay at Hotel Jezero now and immerse yourself in luxury amidst the beauty of Plitvice Lakes National Park!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 3686 reviews
Cleanliness: 8.9
Service: 8.6
Location: 10
Room Quality: 6.7
Amenities: 7.5
Value for Money: 6.3
Food and Beverage: 5.6
Overall Experience: 8
S
Sandra • solo_traveller • ch
8
2026-08-28 • via Nuitee
M
Mihaela • couple • ro
6
Sejur placut, amplasare excelenta a locatiei, personal foarte amabil.
Pros:

Locatie excelenta, personal minunat, mic dejun ok, saltelele de la pat excelente (te odihnesti bine pe ele).

Cons:

Mobilierul este destul de vechi si in camere este un miros de aer inchis. Personalul face eforturi sa aeriseasca, insa mobilierul si mocheta sunt vechi si dau un miros de vechi....

2026-08-28 • via Nuitee
N
Natasa • family_with_children • au
8
I would recommend this place. The staff are excellent.
Pros:

Well Situated in Park. Great Breakfast and Buffet dinner available. Lots of common areas to relax. Cool gift shop

Cons:

That after all this time there is no bus stop at the top of the driveway. Not the hotel’s fault -they do provide a shuttle to and from the bus stop but after so long as a pre-eminent tourist attraction- it is silly. The hotel is old fashioned in decor- it doesn’t bother me but others may not like that.

2026-08-26 • via Nuitee
L
Lana Steuck • solo_traveller • us
10
Great location, good breakfast, nice rooms
Pros:

Perfect location; right in the middle of this amazing park!

Cons:

Nothing, it was great!

2026-08-26 • via Nuitee
L
Lubomir • family_with_children • sk
6
2026-08-25 • via Nuitee
A
antonello • solo_traveller • it
8
Tutto o bene, ma…
Pros:

Posizione perfetta per chi deve andare nel parco

Cons:

Un po’ datata e problemi per lo scarico della vasca e bagno cieco senza aspiratore

2026-08-25 • via Nuitee
L
Lucia77 • solo_traveller • ch
8
Pros:

L'emplacement idéal pour rentrer dans le parc de Plitvice. Grand hôtel avec tout sur place. Bon petit déjeuner et parking très pratique.

Cons:

Le whirlpool hors service pour maintenance en pleine saison.

Les chambres mériteraient un rafraîchissement.

2026-08-25 • via Nuitee
P
Piotr • couple • pl
9
Pros:

Lokalizacja, pokój z balkonem, restauracja Black River

Cons:

Sniadanie z małym wyborem dań. basen niestety w remoncie :(

2026-08-25 • via Nuitee
S
Sônia Maria Schmitt • solo_traveller • br
10
Pros:

Instalação perfeita para quem quer conhecer Plitvice Lakes National Park. Os quartos são amplos e silenciosos. Café da manhã muito bom. Voltaria a ficar hospedada nesse hotel novamente.

2026-08-24 • via Nuitee
M
Maurizio • solo_traveller • it
5
2026-08-23 • via Nuitee
D
DILAN1972 • solo_traveller • md
9
2026-08-23 • via Nuitee
P
Phil • solo_traveller • nz
8
Pros:

Oldy but a goody. Good location

2026-08-22 • via Nuitee
G
Gonzaloqueral • solo_traveller • ar
8
Pros:

La ubicación

Cons:

El hotel es antiguo, por el precio tendría que ser de una calidad superior

2026-08-22 • via Nuitee
H
Hernan • couple • cl
9
Para visitar el parque, hay q estar acá
Pros:

Ubicación dentro del parque

Cons:

Falta información para llegar desde autobús.

2026-08-22 • via Nuitee
K
Kadri • extended_group • mk
8
Pros:

Beligenheten

Cons:

Prisen var for høy for en slik hotell

2026-08-21 • via Nuitee
L
Linda • solo_traveller • us
8
Great location for visiting the park
Pros:

The hotel is incredibly well located if you are visiting the park. It is well equipped, the bed and shower are comfortable, the breakfast is good, the staff is friendly and attentive. It's easy to find and people there are helpful.

Cons:

The park opens at 7. Breakfast starts at 7. For those of us that are interested in being in the park when it opens a slightly earlier breakfast option (even getting something to go) would be a nice option. And while I appreciated the AC, it could not be adjusted and was at a warmer setting than I would have preferred.

2026-08-21 • via Nuitee
L
Leelakrishna • solo_traveller • be
9
Pros:

The hotel was right next to the park so it was really easy to go to the park.

2026-08-21 • via Nuitee
L
Laura • solo_traveller • hu
8
Pros:

Közel van a Plitvicei tavak bejáratához,a legjobb volt!

Cons:

16 fokon ment a klíma a szobába mikor odaértünk...elég hűs volt...illetve estére nem volt melegvíz.

2026-08-20 • via Nuitee
A
Ana • family_with_children • hr
9
Pros:

Hotel Jezero sam odabrala iz razloga što mi je već od ranije poznata destinacija sa zimovanja a ovaj put smo dolazili samo na dvodnevni izlet subota/nedjelja. S obzirom da putujemo preko 4h u jednom smjeru do hotela, bilo mi je važno odabrati nešto jednostavno, poznato i gdje mogu imati sve dostupno neradnim danom a pritom mislim na hranu, besplatni parking i jednostavan check in. Sve mi je super, soba je bila čista, pogled umirujući, svježina krajolika i mini bar s besplatnim pićem bili su odlična kombinacija. Doručak je raznovrstan i sve je bilo svježe i količinski više nego dovoljno. Ulaz 1 u Park prirode je također jedna velika prednost jer se nalazi odmah iza hotela i sve informacije su dostupne. Osoblje je bilo vrlo ljubazno i susretljivo te smo dobili dosta informacija odmah kod check in-a. Jedino mi je cijena noćenja malo visoka, ostalo mi je sve super, preporučujem

2026-08-20 • via Nuitee
V
Véronique • family_with_children • nl
7
Prima plek als je de Plitvicemeren wil bezoeken.
Pros:

Fijn dicht bij ingang 2 van de Plitvice meren. Je kunt 's avonds daar eten en kiezen uit budget. Niet heel hoogstaand, maar prima. Fijn was dat kind niet hoefde te betalen voor avondeten. Fijn parkeren voor het hotel.

Cons:

In de lobby stond op een scherm dat er een bowlingbaan zou zijn. Na vraag waar die was, bleek die al twee jaar gesloten te zijn. Kamers netjes, maar wel verouderd. Duur voor wat je krijgt.

2026-08-20 • via Nuitee