Sunprime Atlantic View Suite & Spa

Hotels
9 (982 reviews)
Avenida de Gran Canaria, 48 , Playa del Ingles , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast selection
Attentive staff
Cons:
Dated room conditions
Expensive for the quality

Categories

Cleanliness
8.66
Some reviews mentioned that certain areas felt dated, which may affect the perception of cleanliness.
Service
10
Staff were highly praised for their attentiveness and care, especially in accommodating dietary needs.
Location
8.63
Location received some critique for distance from the beach, but overall location was acceptable.
Room Quality
8.17
Multiple reviews indicated that rooms were dated and below expectations for the price paid.
Amenities
9.62
Facilities including pools and common areas were well-received, with a good variety of amenities.
Value for Money
8.15
Some reviews expressed dissatisfaction with the value for the price paid, especially for room conditions.
Food and Beverage
9.61
Food options were highly praised for variety and quality, especially accommodating specific dietary needs.
Overall Experience
9.16
Generally positive experiences with some notable aspects, though room quality may affect overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:38

Property Description

Luxurious Modern Design

At Sunprime Atlantic View Suites & Spa, indulge in a luxurious modern design hotel in the heart of Playa del Ingles. The spacious and elegant suites feature flat-screen TVs, balconies, and air conditioning for the utmost comfort.

Top-Notch Facilities

Enjoy a plethora of facilities including an outdoor pool, sauna, Jacuzzi, and gym for ultimate relaxation and rejuvenation. Additionally, take advantage of the tennis and table tennis facilities on-site, along with a massage service for a truly pampering experience.

Culinary Delights

Savor a culinary journey at the buffet restaurant offering a variety of international dishes and local specials available à la carte. Whether you're looking for a quick bite or a gourmet meal, Sunprime Atlantic View has something to tantalize your taste buds.

Book now to experience luxury, relaxation, and exquisite dining at Sunprime Atlantic View Suites & Spa!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 982 reviews
Cleanliness: 8.66
Service: 10
Location: 8.63
Room Quality: 8.17
Amenities: 9.62
Value for Money: 8.15
Food and Beverage: 9.61
Overall Experience: 9.16
J
Jonnathan David solo_traveller de
10
Pros:

La ubicación excelente, el desayuno muy completo y delicioso y el gym y el área de la piscina en excelente estado.

Cons:

Que no dejan recibir ningún tipo de visitas. Ni siquiera que un amigo que fue a recogerme pudiera subir porque necesitaba el baño. Y fue horrible el show en recepción al pedir que lo dejaran subir un momento al baño. Terrible.

2026-05-16 via Nuitee
J
Junior solo_traveller de
8
Pros:

El desayuno muy variado y el personal muy amable

Cons:

Las camas no son nada cómodas

2026-05-15 via Nuitee
A
Alfonso solo_traveller es
9
Pros:

La ubicación

Cons:

No se puede cocinar ya que la habitación se llena de humo. La campana extractora funciona mal y salta la alarma de imcendio

2026-05-15 via Nuitee
G
German Andres couple es
10
Comodidad, calidad es poco
Pros:

Me ha encantado el alojamiento por si instalaciones ubicación, pero lo mejor definitivamente fue la Atencion Al Cliente. Eso me dió el gusto para volver,, suelo ir cada año!

2026-05-15 via Nuitee
C
Claudia solo_traveller es
8
Pros:

Muy buena atención comida buena

2026-05-14 via Nuitee
R
Rafael couple es
9
Amabilidad del personal, mantenimiento y desayuno.
Pros:

Trato y amabilidad del personal, mantenimiento de la instalaciones. Desayuno bufet

Cons:

Pese a que se notaba la instalaciones tienen mantenimiento, el baño estaba recién reformado, el colchón no era del todo cómodo.

2026-05-13 via Nuitee
A
Ariadna Santana solo_traveller es
10
Ideal para desconectar
Pros:

El silencio, la elegancia. Que fuera solo adultos

2026-05-13 via Nuitee
A
Alexandre solo_traveller ch
8
2026-05-12 via Nuitee
R
Richard solo_traveller gb
9
Pros:

Good location - easy to get to amenities but road not too busy.

Nice buffet with good quality choices

Cons:

All good

2026-05-11 via Nuitee
J
Jake Maree solo_traveller gb
9
Pros:

Location, pools, breakfast

Cons:

TV did not work properly even after they tried to fix it. Would have preferred a room closer to the pool. My room was right on the end next to the main road.

2026-05-11 via Nuitee
J
Jeanne couple fr
10
Pros:

Excellent petit déjeuner ! La piscine, le bar, le confort et le prix !

2026-05-08 via Nuitee
R
Raul couple es
10
Super bien. Muy bien
Pros:

La limpieza. El desayuno. El personal y las instalaciones.

Cons:

Los colchones y las camas separadas.

2026-05-07 via Nuitee
P
Patricia couple es
10
Estupenda
Pros:

Todo muy bien, especialmente el trato de las chicas del buffet y el coctelero del bar de recepción.

2026-05-05 via Nuitee
7
76Ned Couples Suffolk, East Anglia, England
6
50th Birthday Celebration Vacation
Pros:

We've lost count how many times we've visted here now, but we hadn't been in a while due to the refurb' we were told about, although we couldn't see signs of that anywhere other than what looked like a new air-con system.
What was noticable though is the change around of rooms available to certain package holiday companies, we went with Jet2 and it is my opinion that they're treated like lower class customers, our room was above the outdoor toilets ... great!
The rooms themselves are very average but I can't really fault them for anyhing, except that I had to report ants in the bathroom & kitchen areas.

The biggest miss for me was Ivan, although Oscar did a more than admirable job, as did Pablo with his exceptional cheeriness.
The food was below par for what we'd previously experienced here and as my wife stated, you shouldn't be allowed to advertise as all inclusive if you insist on having lunch as Al a carte and a set menu. The food for the buffet was always cold, every single day, the only exception was at lunch with the al a carte menu because each dish was individually prepared and cooked, based on this experience we will not be returning here as all inclusive guests again.

The pool area is kept very tidy and clean, although there's a lot of leaf and blossom fall from the trees but that's not really an issue.
During this particular timeframe (late April) there were no issues with sun beds, although some of them did look a bit aged and ready for replacement. There were signs zip tied to every parasol upright stating that longers should not be reserved before 9am unless being used immediately, my wife & I usually had breakfast and were out by the pool well before 9am just waiting for the suns firt peek over the hotel roof.

The 2nd biggest problem (after the all inclusive food) was the drinks or more specifically trying to get certain bar staff to NOT use so much alcohol, if we're ordering cocktails we want to actually taste them and not the 2/3 local spirit used to make it, it got to the point where we would only use the bar when certain staff members weren't serving ... I get it, we're British but not all Brits want to get hammered.

With this resort being Adults Only, it made the atmosphere very calm and that's just what we really like about Sunprime Atlantic View and as said in previous reviews, it is the staff here that makes it what it is and it's looking likely that we'll be coming back again next year for my wife's 50th birthday too.

2026-04-27 via Tripadvisor
J
Juraj couple sk
3
we do not recommend this hotel
Pros:

Staff except for the cleaning ladies. Large selection of fruit.

Cons:

Every meal is served cold, oversalted and the meat is always raw!!! Replace the amateurs in the kitchen, because the chefs have fresh and high-quality ingredients. And retrain the cleaning ladies!!! They broke into our room twice without knocking, even though we had a "do not disturb" sign posted

2026-04-20 via Nuitee
P
Petra couple de
10
Eine schöne Oase der Ruhe und Freundlichkeit.
Pros:

Wir waren insgesamt sehr zufrieden: der freundliche Empfang, das geräumige Zimmer mit schöner Aussicht bis zum Atlantik, die guten Matratzen-sogar das Schlafsofa war komfortabel. Die beheizten großen Pools sind ein Traum. Die Gartenanlage bietet genug Liegen, es gibt ausreichend Schattenplätze unter den Palmen und den Sonnenschirmen, jedenfalls zu unserer Aufenthaltszeit. Die Atmosphäre im Garten und insgesamt im ganzen Hotel ist ruhig, freundlich und entspannt. Sehr angenehm! Das Angebot am Buffet war abwechslungsreich und lecker.

2026-04-15 via Nuitee
P
paola couple it
7
2026-04-15 via Nuitee
P
Paesen family_with_children be
9
Pros:

Gym, sportsesssies, rust in gebouw, eten, supervriendelijk en behulpzaam

Cons:

niets

2026-04-14 via Nuitee
S
sasu13 couple hu
9
Pros:

Az étkezések szuperek voltak, ahogy a szállás elhelyezkedése is. Közelben spar, buszmegálló, jó, tiszta környezet. Csendes, nyugodt volt, a szoba jól felszerelt (konyha eszközökkel, kávéfőző, piperék a fürdőben, fürdőköntös, törülköző, vasaló, vállfák), szuper kilátással. A medencék fűtöttek, napágy mindenki számára elérhető számban állt rendelkezésre. A hotel tiszta volt

Cons:

Volt egy csoport, akik egyszerre jöttek az étkezésekre. Akkor mindig lerohanták a pultokat, így nagy volt a sorbanállás és hamar lerámolták az ételeket.
A teraszon való dohányzást betiltanám! Nem szerettem, hogy a szomszédtól beszállt hozzánk a füst.

2026-04-14 via Nuitee
I
ISABEL solo_traveller es
9
Agradable
Pros:

El alojamiento estaba muy bien, teníamos al lado mismo para aparcar el coche. El desayuno buffet estaba bien, aunque echamos en falta algunas cosas, como algo de salmón ahumado.
El personal encantador desde el primero hasta el último con los que hemos tratado

Cons:

La primera mañana casi me mato al resbalarme en la ducha, tuve que ir al hospital a que me miraran diferentes partes del cuerpo y cabeza; menos mal que al final no fue nada grave. Creo que deberian hacer el mantenimiento del antideslizante. Gracias a Tela , la limpiadora, que me dejó otra alfombra de baño para ponerla dentro de la ducha.
También eche en falta alguna infusión en la habitación, lo digo porque siempre hay en los hoteles a los que voy

2026-04-12 via Nuitee