Mampei Hotel

Hotels
9.3 (142 reviews)
Karuizawa 925 , Karuizawa , jp

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Stylish design
Cons:
Cleanliness issues
Limited food variety
Poor parking space

Categories

Cleanliness
8.7
Some concerns raised about cleanliness with black mold observed in the bath and piping.
Service
10
Staff were described as professional and attentive, going above and beyond to meet guest needs.
Location
9.2
The hotel is in a classic location but some reviews noted a quiet area making night walks potentially unsafe.
Room Quality
9.7
Rooms are stylish and comfortable, with many guests expressing satisfaction with the room design.
Amenities
9.2
Amenities received generally positive feedback, though some areas for improvement were noted.
Value for Money
8.9
Mixed reviews on value for money; some felt it was lacking despite high-quality offerings.
Food and Beverage
8.7
Food offerings were limited with suggestions for more variety in breakfast fruits.
Overall Experience
10
Overall satisfaction was high with guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:12

Property Description

Picturesque Greenery Surroundings
Elegant Rooms with Modern Amenities
Fine Dining Experience with French Delicacies

To experience a perfect blend of nature, luxury, and culinary delights, book your stay at Mampei Hotel today.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 142 reviews
Cleanliness: 8.7
Service: 10
Location: 9.2
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 10
T
Tsutomu • couple • jp
9
繁忙期でなくとても快適、贅沢
Pros:

リニューアル後、数段快適で素晴らしくなった

Cons:

特になし

2026-05-16 • via Nuitee
K
KAZUYOSHI • solo_traveller • jp
9
2026-05-15 • via Nuitee
M
Maksim • couple • ru
10
2026-05-15 • via Nuitee
T
Takuro • family_with_children • jp
9
安らぎのひととき
Pros:

静かで、とても綺麗でした。部屋も広かったです。特にメインダイニングは素晴らしく、時間の融通もしてくれました。

Cons:

特にないですが、室内でのホテルマンからの説明は好みがあるので、希望制にしてくれるといいなと感じました。

2026-05-14 • via Nuitee
J
Junichiro • couple • jp
9
2026-05-12 • via Nuitee
K
Ken • solo_traveller • jp
10
2026-05-09 • via Nuitee
R
Robert • couple • us
9
2026-05-08 • via Nuitee
I
Ilyana • couple • ru
10
Pros:

Отличный отель с потрясающим дизайном. Номера просторные и комфортные, все продумано до мелочей. В ванной комнате хороший фен и качественная косметика.
В общественных пространствах отеля распыляют приятные арома-масла.
Обязательно загляните в местный бар за восхитительными коктейлями и попробуйте яблочный пирог в кафе на террасе.

Недалеко от отеля есть хорошая кофейня, вокруг лес и тишина. Жду своего возвращения в Mampei Hotel.

2026-05-05 • via Nuitee
Y
Yukihiro • couple • jp
8
2026-05-04 • via Nuitee
T
TAKEJI • family_with_children • jp
9
2026-05-04 • via Nuitee
P
Pierre-Louis • couple • jp
9
2026-05-03 • via Nuitee
K
Kenji • couple • jp
8
安らぎの時間
Pros:

静かな環境
いつも通りの気働きの良い丁寧な接客

2026-05-01 • via Nuitee
S
shuichi • couple • jp
10
2026-04-27 • via Nuitee
R
Rintaro • extended_group • jp
8
2026-04-22 • via Nuitee
R
Rosemary • couple • au
10
2026-04-22 • via Nuitee
K
Kunie • extended_group • jp
10
2026-04-18 • via Nuitee
P
Pongdej • family_with_children • th
10
Pros:

The whole vibe of the hotel and the staff who were very attentive to all our needs.

Cons:

Don’t have gym

2026-04-18 • via Nuitee
M
Mary Rose • couple • ph
9
One of the best hotel experiences we had in Japan
Pros:

This historic hotel is well-preserved, elegant and lovely. We felt like we were in the middle of a forest but "downtown" is just a ten-minute walk away. The service is one of the best we've had in Japan - and we've stayed in many different hotels. We had unforgettable meals - Tea time at the Cafe Terrace with their famous royal milk tea and apple pie, dinner at the dining room and breakfast too.

Special note of thanks to the lady in reception who took care of our check-in. She was so accommodating. Everyone had been hospitable and supportive. 5⭐️ service

Cons:

The rates are on the higher scale but it's understandable for such an important property.

2026-04-15 • via Nuitee
R
Renee • family_with_children • sg
9
2026-04-14 • via Nuitee
山田 • extended_group • jp
8
2026-04-08 • via Nuitee