Mampei Hotel

Hotels
9.3 (159 reviews)
Karuizawa 925 , Karuizawa , jp

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Stylish design
Cons:
Cleanliness issues
Limited food variety
Poor parking space

Categories

Cleanliness
8.7
Some concerns raised about cleanliness with black mold observed in the bath and piping.
Service
10
Staff were described as professional and attentive, going above and beyond to meet guest needs.
Location
9.2
The hotel is in a classic location but some reviews noted a quiet area making night walks potentially unsafe.
Room Quality
9.7
Rooms are stylish and comfortable, with many guests expressing satisfaction with the room design.
Amenities
9.2
Amenities received generally positive feedback, though some areas for improvement were noted.
Value for Money
8.9
Mixed reviews on value for money; some felt it was lacking despite high-quality offerings.
Food and Beverage
8.7
Food offerings were limited with suggestions for more variety in breakfast fruits.
Overall Experience
10
Overall satisfaction was high with guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:12

Property Description

Picturesque Greenery Surroundings
Elegant Rooms with Modern Amenities
Fine Dining Experience with French Delicacies

To experience a perfect blend of nature, luxury, and culinary delights, book your stay at Mampei Hotel today.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 159 reviews
Cleanliness: 8.7
Service: 10
Location: 9.2
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 10
R
Ruishu (Maria) • couple • au
10
2026-07-16 • via Nuitee
M
MADOKA • extended_group • jp
10
2026-07-15 • via Nuitee
L
Ling • couple • cn
6
2026-07-14 • via Nuitee
J
Jordi • couple • es
10
2026-07-08 • via Nuitee
N
Naoya • couple • jp
10
2026-06-25 • via Nuitee
J
Jenny • couple • au
10
The Mampei is one of 9 historic hotels in Japan. Its staff are incredibly welcoming and helpful. We had an amazing stay
Pros:

Exceptional service and beautiful rooms

2026-06-13 • via Nuitee
S
Stephen C • couple • jp
10
We couldn’t have been happier.
Pros:

Beautiful, elegant, totally as expected.

Cons:

Nothing

2026-06-12 • via Nuitee
L
Loy • family_with_children • sg
10
2026-06-11 • via Nuitee
S
Sae • solo_traveller • jp
9
2026-06-10 • via Nuitee
Y
YASUYUKI • couple • jp
10
2026-06-09 • via Nuitee
K
Katsuhiko • couple • jp
10
2026-06-07 • via Nuitee
A
Anna • couple • pl
10
2026-06-03 • via Nuitee
K
kenichi • couple • jp
9
2026-06-02 • via Nuitee
Y
Yasunari • solo_traveller • jp
9
2026-05-29 • via Nuitee
K
Koji • couple • jp
9
2026-05-19 • via Nuitee
T
Tsutomu • couple • jp
9
繁忙期でなくとても快適、贅沢
Pros:

リニューアル後、数段快適で素晴らしくなった

Cons:

特になし

2026-05-16 • via Nuitee
M
Maksim • couple • ru
10
2026-05-15 • via Nuitee
K
KAZUYOSHI • solo_traveller • jp
9
2026-05-15 • via Nuitee
T
Takuro • family_with_children • jp
9
安らぎのひととき
Pros:

静かで、とても綺麗でした。部屋も広かったです。特にメインダイニングは素晴らしく、時間の融通もしてくれました。

Cons:

特にないですが、室内でのホテルマンからの説明は好みがあるので、希望制にしてくれるといいなと感じました。

2026-05-14 • via Nuitee
J
Junichiro • couple • jp
9
2026-05-12 • via Nuitee