Mampei Hotel

Hotels
9.3 (171 reviews)
Karuizawa 925 , Karuizawa , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Stylish design
Cons:
Cleanliness issues
Limited food variety
Poor parking space

Categories

Cleanliness
8.7
Some concerns raised about cleanliness with black mold observed in the bath and piping.
Service
10
Staff were described as professional and attentive, going above and beyond to meet guest needs.
Location
9.2
The hotel is in a classic location but some reviews noted a quiet area making night walks potentially unsafe.
Room Quality
9.7
Rooms are stylish and comfortable, with many guests expressing satisfaction with the room design.
Amenities
9.2
Amenities received generally positive feedback, though some areas for improvement were noted.
Value for Money
8.9
Mixed reviews on value for money; some felt it was lacking despite high-quality offerings.
Food and Beverage
8.7
Food offerings were limited with suggestions for more variety in breakfast fruits.
Overall Experience
10
Overall satisfaction was high with guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:12

Property Description

Picturesque Greenery Surroundings
Elegant Rooms with Modern Amenities
Fine Dining Experience with French Delicacies

To experience a perfect blend of nature, luxury, and culinary delights, book your stay at Mampei Hotel today.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 171 reviews
Cleanliness: 8.7
Service: 10
Location: 9.2
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 10
T
Tomoko • extended_group • jp
10
2026-08-25 • via Nuitee
N
Norma • couple • mp
9
Pros:

Excellent service. Staff were extremely helpful, respectful and courteous.

Cons:

N/A

2026-08-24 • via Nuitee
K
kazuko • solo_traveller • jp
7
満足
Pros:

ゆったりした部屋でしたち

Cons:

チェックアウトを伸ばして欲しい

2026-08-23 • via Nuitee
S
Satomi • couple • jp
10
最高でした。
Pros:

古い感じの佇まいでありながら、客室などはとても綺麗で、清潔感はあり広々と室内はゆったりと過ごせ、スタッフの対応は全て丁寧で一流ホテルを肌で感じることができたこと。

Cons:

特にありません。

2026-08-22 • via Nuitee
H
Hiroshi • extended_group • jp
9
贅沢させてもらいました
Pros:

雰囲気が良い

Cons:

温泉が無い部屋だったのが残念だった

2026-08-18 • via Nuitee
樹 • couple • jp
10
Pros:

クラシック感、部屋までの案内の際の説明の丁寧さ
全体的にロケーションや部屋、接客が良かったです。

2026-08-14 • via Nuitee
U
ueki • solo_traveller • jp
10
2026-08-09 • via Nuitee
J
JUNKO • solo_traveller • jp
10
緑で癒されました。
Pros:

新しいので、すべて清潔。昔ながらのクラシック感も残してあり、歴史も感じられる。

Cons:

特になし

2026-08-08 • via Nuitee
R
Ryoko • family_with_children • jp
10
ぜひまた宿泊させていさせていただきたいと思いました。次は両親を連れてきてあげたいと思いました。
2026-08-08 • via Nuitee
R
Ruishu (Maria) • couple • au
10
2026-07-16 • via Nuitee
M
MADOKA • extended_group • jp
10
2026-07-15 • via Nuitee
L
Ling • couple • cn
6
2026-07-14 • via Nuitee
J
Jordi • couple • es
10
2026-07-08 • via Nuitee
N
Naoya • couple • jp
10
2026-06-25 • via Nuitee
J
Jenny • couple • au
10
The Mampei is one of 9 historic hotels in Japan. Its staff are incredibly welcoming and helpful. We had an amazing stay
Pros:

Exceptional service and beautiful rooms

2026-06-13 • via Nuitee
S
Stephen C • couple • jp
10
We couldn’t have been happier.
Pros:

Beautiful, elegant, totally as expected.

Cons:

Nothing

2026-06-12 • via Nuitee
L
Loy • family_with_children • sg
10
2026-06-11 • via Nuitee
S
Sae • solo_traveller • jp
9
2026-06-10 • via Nuitee
Y
YASUYUKI • couple • jp
10
2026-06-09 • via Nuitee
K
Katsuhiko • couple • jp
10
2026-06-07 • via Nuitee