Mampei Hotel

Hotels
9.3 (113 reviews)
Karuizawa 925 , Karuizawa , jp

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Stylish design
Cons:
Cleanliness issues
Limited food variety
Poor parking space

Categories

Cleanliness
8.7
Some concerns raised about cleanliness with black mold observed in the bath and piping.
Service
10
Staff were described as professional and attentive, going above and beyond to meet guest needs.
Location
9.2
The hotel is in a classic location but some reviews noted a quiet area making night walks potentially unsafe.
Room Quality
9.7
Rooms are stylish and comfortable, with many guests expressing satisfaction with the room design.
Amenities
9.2
Amenities received generally positive feedback, though some areas for improvement were noted.
Value for Money
8.9
Mixed reviews on value for money; some felt it was lacking despite high-quality offerings.
Food and Beverage
8.7
Food offerings were limited with suggestions for more variety in breakfast fruits.
Overall Experience
10
Overall satisfaction was high with guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:12

Property Description

Picturesque Greenery Surroundings
Elegant Rooms with Modern Amenities
Fine Dining Experience with French Delicacies

To experience a perfect blend of nature, luxury, and culinary delights, book your stay at Mampei Hotel today.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 113 reviews
Cleanliness: 8.7
Service: 10
Location: 9.2
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 10
S
Solange • couple • br
10
Pros:

O hotel é muito bonito, muito bem presevado e possui um ar histórico incrível. As instalações são muito confortáveis. Limpeza perfeita. Os ambientes são muito agradáveis. O café, o salão de jantar, o bar. Ótimo atendimento no restaurante. O traslado da estação ao hotel também foi confortáveil e conveniente.

Cons:

Não houve nada.

2026-03-20 • via Nuitee
H
Harumi • couple • jp
10
歴史あるホテルで素敵な体験
Pros:

スタッフの皆さん全て親切でとても過ごしやすかったです。たいへん暖かい雰囲気でした。
また来たいなと思わせてくれるいいホテルでした。

Cons:

特に思いつきません

2026-03-17 • via Nuitee
M
MANA • couple • jp
9
2026-03-12 • via Nuitee
M
MORIIZUMI • extended_group • jp
10
最高でした
Pros:

寒い日でしたが、廊下まで暖かく、とても快適でした。

Cons:

無いです

2026-03-03 • via Nuitee
M
Motoyuki • family_with_children • jp
9
良い思い出になりました。
Pros:

フロントスタッフの方の気遣いで緊張がほぐれ楽しく過ごせました。

2026-02-24 • via Nuitee
R
Rui • family_with_children • jp
7
2026-02-23 • via Nuitee
T
Taiyo • couple • jp
10
2026-01-24 • via Nuitee
C
Charles • couple • au
10
2026-01-21 • via Nuitee
P
Pierre-Olivier • couple • pf
10
2026-01-20 • via Nuitee
Y
Yoshiko • family_with_children • jp
6
雰囲気は最高だけど、ちょっと残念。
Pros:

ロケーション、部屋の雰囲気、アメニティーがオーガニック系

Cons:

洗面所の照明が天井だけなのでメイクの時に顔が暗くて困った
壁付照明が無理なら顔の高さの傘のないスタンド照明などを置いてほしい。
エアコンの音が弱でも寝る時に気になった。雨だったので窓を開けると蒸し暑くて寝苦しかった。
毛布でなく薄い羽毛布団で暑かったのでバスローブを体に掛けバスタオルを足にかけて寝ました。

2026-01-19 • via Nuitee
Y
Yasukazu • couple • jp
10
2026-01-19 • via Nuitee
Y
Yuko • solo_traveller • jp
10
大満足
Pros:

お部屋も広くて快適。
スタッフも素晴らしい。
朝食美味しい。大変満足！

2026-01-19 • via Nuitee
K
Katsushi • couple • jp
10
大満足、
Pros:

雰囲気が抜群。スタッフの対応もお部屋も素敵でした。

Cons:

特になし。

2026-01-19 • via Nuitee
A
Aida • couple • sg
10
Historic, peaceful, with warm, attentive staff and a beautiful room with a private onsen bath.
Pros:

We had a wonderful stay at Mampei Hotel, a beautiful hotel with a long and rich history. The staff were exceptionally helpful, especially Mr. Komiyama (if I got his name right), who went out of his way to assist us.

The atmosphere was warm and peaceful, and it was special to stay at a place once frequented by John Lennon. Our room was elegant and comfortable, with a private onsen bath, and breakfast was thoughtfully prepared to accommodate our dietary restrictions.

The scenic drive in and proximity to the old Ginza street added to the charm. A truly memorable and happy experience.

2026-01-11 • via Nuitee
G
George • solo_traveller • ph
9
Memorable
Pros:

Service

2026-01-10 • via Nuitee
山田 • couple • jp
9
2026-01-03 • via Nuitee
T
Toichiro • couple • jp
10
Excellent!
Pros:

部屋は大変快適だった。スタッフの案内、説明などあらゆるサービスがプロフェッショナル。

2025-12-30 • via Nuitee
J
junya • couple • jp
10
2025-12-18 • via Nuitee
M
Mark • couple • us
10
Pros:

The service and facilities were exceptional.

2025-12-16 • via Nuitee
H
Hiroko • couple • jp
10
Pros:

サービスも雰囲気もとてもよかった！

Cons:

空調がすこし暑くて、寝苦しいがあった。

2025-12-15 • via Nuitee