Casas Heddy, Well-being Resort

Hotels
8.6 (194 reviews)
Calle Traspies 1 , Puerto del Carmen , ES

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Good food quality
Cons:
Access issues for wheelchair users
Incomplete information about renovations

Categories

Cleanliness
8.15
Some reviews indicated the dining staff appeared weary, which might reflect on overall cleanliness.
Service
8.91
Staff were described as warm, friendly, and welcoming, with excellent reception service.
Location
8.65
Generally good location mentioned, but access could be challenging for wheelchair users.
Room Quality
8.5
Comfy beds and clean apartments indicated a good room quality.
Amenities
8.43
Pool area noted as quiet and relaxing, although some facilities were unavailable due to renovations.
Value for Money
8.59
Prices for taxis were reasonable, indicating good value when arranging transport.
Food and Beverage
8.83
Excellent food quality noted consistently across reviews.
Overall Experience
8.71
A great choice for relaxation and enjoyment came through strongly in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:17

Property Description

Luxurious Accommodations

Situated in the serene outskirts of Puerto del Carmen, Casas Heddy, Well-being Resort offers a tranquil escape with both outdoor and indoor pools. Each room is equipped with modern amenities including a TV and electric kettle, ensuring a comfortable stay for every guest.

LIFE CENTRE for Health and Wellness

Our resort features a state-of-the-art LIFE CENTRE dedicated to enhancing your well-being. With a team of specialized professionals, including physiotherapists and personal trainers, guests can enjoy top-notch facilities such as a fitness studio, therapy pool, and free gym access.

Convenient Location and Accessibility

Conveniently located near Lanzarote Airport, our property is easily accessible for all guests, including those with reduced mobility. With a 24-hour reception and a restaurant/bar on-site, Casas Heddy, Well-being Resort promises a seamless and enjoyable stay.

Book now for an unforgettable wellness experience at Casas Heddy, Well-being Resort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 194 reviews
Cleanliness: 8.15
Service: 8.91
Location: 8.65
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 8.83
Overall Experience: 8.71
E
Eric • solo_traveller • ch
8
2026-09-19 • via Nuitee
S
Stéphane • solo_traveller • fr
8
A good and quiet location to discover Lanzarote
Pros:

Quiet place not far from the city center and sea even by foot.

Cons:

Nothing

2026-09-18 • via Nuitee
F
FRANCISCO MANUEL • solo_traveller • es
8
Pros:

Instalaciones, ubicación, aparcamiento

Cons:

Horarios de comidas muy limitados

2026-09-18 • via Nuitee
J
Jayne • extended_group • gb
9
Was last minute booking as flights cancelled, but wonderful place and staff, will definately go back, highly recommend
Pros:

Everyone was so friendly and accommodating. Very clean and comfortable and lovely atmosphere… calm and peaceful

2026-09-16 • via Nuitee
Z
Zenón José • couple • es
9
2026-09-15 • via Nuitee
C
Cherie • couple • gb
9
A great relaxing week in the sunshine in a calming friendly environment
Pros:

We liked how calm the environment was. It was peaceful and relaxed around the hotel at all times

Cons:

We didn’t like the pillows as they were too flat which caused a disturbed nights sleep

2026-09-14 • via Nuitee
C
Christian • couple • be
7
Chouette hôtel , calme serein ... Le repas bof
Pros:

Le calme .la petite structure de l'hotel. La gentillesse

Cons:

La chambre n'était pas du tout la même que nous avons vu sur les photos... Mur en carton ,on entendait tout ce qui ce passait dans l'autre chambre. Le repas du soir pas très fourni et pas assez de personnel pour débarrasser ou avoir un table

2026-09-10 • via Nuitee
M
Medina Castellano • solo_traveller • es
9
Pros:

Que estábamos en un sitio tranquilo y el personal muy bien

2026-09-06 • via Nuitee
K
Ken • solo_traveller • ie
10
2026-09-05 • via Nuitee
J
Juan • family_with_children • es
10
6 días de relajación en familia
Pros:

Buenas instalaciones, personal amable, buffet en desayuno y cena

2026-09-02 • via Nuitee
A
Asier • solo_traveller • es
8
Pros:

La zona de piscina y gimnasio estaba muy bien, habitaciones amplias y tranquilas.

Cons:

La cena no tenia mucha variedad y la calidad de la comida no era la mejor.

2026-09-01 • via Nuitee
S
Sabrina • solo_traveller • ie
10
Excellent
Pros:

I liked pretty much everything, the style and decor is minimalist and very nice. Perfect hotel for solo travelers, mostly adults, the staff is very professional and discreet. It's a wellness centre hence there are a few classes if you want. The food was buffet format but small enough which meant the food was very fresh at all times. I can't recommend this hotel enough.

Cons:

The noise of the mini fridge at night...I didn't manage to switch off from it.

2026-08-28 • via Nuitee
A
alfa A B BARRY • solo_traveller • gb
10
2026-08-25 • via Nuitee
E
Elodie • couple • fr
8
2026-08-24 • via Nuitee
S
Salum • solo_traveller • ie
10
Pros:

The hotel is very comfortable, very calm and peaceful, the staff are very friendly, and the food is great.

2026-08-20 • via Nuitee
J
Jacopo • solo_traveller • it
4
Impensabile in un hotel non fare le pulizie giornalmente, ma ogni 2 giorni Avendo soggiornato 6 gior
Pros:

Staff cordiale e disponibile

Cons:

Impensabile in un hotel non fare le pulizie giornalmente, ma ogni 2 giorni
Avendo soggiornato 6 giorni, hanno fatto le pulizie 3 volte ed hanno cambiato lenzuola e asciugamani solo 1 volta
Non hanno mai pulito la doccia ed il pavimento, nemmeno mai rifornito il sapone per le mani

2026-08-19 • via Nuitee
R
RAFAEL • solo_traveller • es
9
Pros:

La adaptabilidad a personas PMR
.
La tranquilidad

Cons:

Tener que cenar "pronto"
Que no hubiese un termómetro por si alguien lo necesita

2026-08-19 • via Nuitee
J
Jackie • solo_traveller • ie
10
We will be returning for sure!
Pros:

The resort was very peaceful and quiet, which made it very relaxing. The staff can not be faulted. They were exceptional, so friendly and helpful. The food was amazing with a great selection to choose from.
We enjoyed the activities around the pool, the morning stretch, aqua aerobics, water polo, the quiz night, and the bbq. The pool was heated, which was a nice surprise. Overall, 10/10 for me, and I will definitely return for another visit.

Cons:

My only dislike was the pool bar closing at 5pm. I understand dinner begins at 7, and staff needs to set up. I noticed a few people come at 5.15 after their busy day to have a drink and relax, but the bar was closed. It's not a major problem. Even a sign at the bar might be helpful to say bar closes at 5pm. Oh and food stops at 3.30. (Chicken nachos are delicious!)

2026-08-17 • via Nuitee
J
Joaquin • solo_traveller • es
7
Pros:

La cercanía con el puerto del carmen

Cons:

Las camas para el gustó de mi pareja y mio , un poco duras

2026-08-16 • via Nuitee
M
Mira • solo_traveller • it
8
2026-08-16 • via Nuitee