Casas Heddy, Well-being Resort

Hotels
8.6 (170 reviews)
Calle Traspies 1 , Puerto del Carmen , es

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Good food quality
Cons:
Access issues for wheelchair users
Incomplete information about renovations

Categories

Cleanliness
8.15
Some reviews indicated the dining staff appeared weary, which might reflect on overall cleanliness.
Service
8.91
Staff were described as warm, friendly, and welcoming, with excellent reception service.
Location
8.65
Generally good location mentioned, but access could be challenging for wheelchair users.
Room Quality
8.5
Comfy beds and clean apartments indicated a good room quality.
Amenities
8.43
Pool area noted as quiet and relaxing, although some facilities were unavailable due to renovations.
Value for Money
8.59
Prices for taxis were reasonable, indicating good value when arranging transport.
Food and Beverage
8.83
Excellent food quality noted consistently across reviews.
Overall Experience
8.71
A great choice for relaxation and enjoyment came through strongly in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:17

Property Description

Luxurious Accommodations

Situated in the serene outskirts of Puerto del Carmen, Casas Heddy, Well-being Resort offers a tranquil escape with both outdoor and indoor pools. Each room is equipped with modern amenities including a TV and electric kettle, ensuring a comfortable stay for every guest.

LIFE CENTRE for Health and Wellness

Our resort features a state-of-the-art LIFE CENTRE dedicated to enhancing your well-being. With a team of specialized professionals, including physiotherapists and personal trainers, guests can enjoy top-notch facilities such as a fitness studio, therapy pool, and free gym access.

Convenient Location and Accessibility

Conveniently located near Lanzarote Airport, our property is easily accessible for all guests, including those with reduced mobility. With a 24-hour reception and a restaurant/bar on-site, Casas Heddy, Well-being Resort promises a seamless and enjoyable stay.

Book now for an unforgettable wellness experience at Casas Heddy, Well-being Resort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 170 reviews
Cleanliness: 8.15
Service: 8.91
Location: 8.65
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.59
Food and Beverage: 8.83
Overall Experience: 8.71
I
Irina • solo_traveller • it
9
2026-08-08 • via Nuitee
R
ROSER • solo_traveller • es
9
Pros:

L’estructura de les habitacions amb diferents casetes

2026-08-08 • via Nuitee
V
valerie • solo_traveller • fr
8
2026-08-06 • via Nuitee
G
Gianalessandro • solo_traveller • it
8
2026-08-05 • via Nuitee
Z
Zahoua • solo_traveller • id
8
Pros:

Le staff tres gentil le petit dej la terasse l environnement de l hotel

Cons:

Les heures du petit dejeuner 8h 10h trop tardif
La piscine avec parfois du sable au fond
Le diner pas tres varie et avec beaucoup de plat contenant du porc ou de la viande (pas terrible pour les vegetariens)
Pas de miroir dans la chambre hors salle de bain

2026-08-05 • via Nuitee
A
Aday • solo_traveller • es
8
Sitio ideal para estar tranquilo
Pros:

Me gustó la tranquilidad y la amabilidad del personal. Además de las instalaciones renovadas.

Cons:

Por poner una pega, las almohadas demasiado finas y con poca consistencia.

2026-08-04 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-08-03 • via Nuitee
M
Malek • solo_traveller • de
10
2026-08-03 • via Nuitee
L
Laure • solo_traveller • fr
10
Pros:

Hotel tres bien aménagé, personnel souriant et tres agreable

2026-08-02 • via Nuitee
E
Emanuele • solo_traveller • it
10
Pros:

Personale super disponibile e cordiale.

2026-07-25 • via Nuitee
V
Valerie • family_with_children • fr
7
Site plaisant pour se ressourcer
Pros:

Calme mais à proximité de tout

Cons:

Rien

2026-07-24 • via Nuitee
F
Frederic • solo_traveller • nc
9
Pros:

Personnel très accueillant et aux petits soins. On a particulièrement apprécié la restauration en mode menus au bar de la piscine.

Cons:

Le café et les jus de fruits des buffets.
Un peu loin de la plage et du dénivelé à pieds.

2026-07-19 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-07-12 • via Nuitee
R
Raphael • solo_traveller • fr
8
Cons:

There is not enought lights in the room
The bed is really uncomfortable

2026-07-11 • via Nuitee
R
Ramiro • couple • es
9
2026-07-06 • via Nuitee
O
Ozge • solo_traveller • tr
10
Pros:

Peaceful place to be, great menu and helpful staff, I could rest and still enjoy the center.

2026-07-04 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Great pool and gym. Very calm and quiet resort on the whole. Staff were very friendly.

Cons:

The single room I occupied backed onto the car park and was near the housekeeping station, so it was a little noisy in the morning. I will request a different location if I return. Other than that it was a lovely place.

2026-07-01 • via Nuitee
K
krzysztof • solo_traveller • gb
10
2026-06-21 • via Nuitee
B
Benoît DELVIGNE • couple • be
9
reposant
Pros:

PDJ - PISCINE - CALME

Cons:

Un peu loin du centre pour y aller à pied

2026-05-08 • via Nuitee
J
Joaquin • solo_traveller • es
7
Cons:

Hacía mucho viento y la ventana del baño no cerraba bien y hacía muchísimo ruido

2026-05-02 • via Nuitee