Hotel All Riviera

Hotels
6 (175 reviews)
Calle 2 norte entre 5th avenida y ZF.M , Playa del Carmen , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Shallow end
Fire extinguishers
See all facilities

Review Highlights

Pros:
Location
View
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
3.89
Multiple mentions of poor cleanliness, including dirty pools and bugs.
Service
7.86
General mentions of service, no specific critiques noted.
Location
8.9
Positive feedback on the location, noted as a pro.
Room Quality
4.85
Reports of rooms being in poor condition, described as dirty and poorly maintained.
Amenities
3.88
Negative remarks about the pool and stated amenities not being available.
Value for Money
5.84
Average value perception due to the reported conditions versus price.
Food and Beverage
6.89
Not mentioned in reviews, assuming standard quality for this hotel tier.
Overall Experience
5.86
General dissatisfaction with the stay, noted as average overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:50

Property Description

Beachfront Boutique Property
Located on the stunning beach of Playa del Carmen, All Riviera Resort offers a luxurious escape just a short stroll away from the vibrant 5th Avenue. Indulge in rejuvenating spa services and enjoy the convenience of complimentary Wi-Fi in all rooms.

Comfortable Rooms with Stunning Views
Each room at All Riviera Resort features a refrigerator, dining area, and a private balcony. Most rooms boast breathtaking views of the turquoise Caribbean Sea, providing a serene backdrop for your stay.

Relaxation and Recreation
Unwind by taking a refreshing dip in the outdoor pool or basking in the sun on the pristine beach just steps away from the resort. For those seeking adventure, downtown Playa del Carmen is a mere 5-minute walk, offering a taste of local culture and cuisine.

Experience the allure of the Mayan Riviera at All Riviera Resort. Book your stay now for an unforgettable beachfront retreat.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$16.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 175 reviews
Cleanliness: 3.89
Service: 7.86
Location: 8.9
Room Quality: 4.85
Amenities: 3.88
Value for Money: 5.84
Food and Beverage: 6.89
Overall Experience: 5.86
• family_with_children • mx
6
Con imprecisiones en la información. La estancia en la habitación fue regular considerando el precio
Pros:

La ubicación del hotel.

Cons:

La piscina, en ves de eso, parece chapoteadero para enjuagarse los pies. No le dan limpieza.

La página Booking, indica que tiene estacionamiento (Parking), lo cual no es valido ya que al momento de preguntar en el hotel, te dicen que no tiene estacionamiento. Verificar y cotejar la información

2025-08-25 • via Nuitee
F
Fatima • family_with_children • mx
6
Pros:

La vista preciosa al mar

Cons:

La limpieza

2025-08-22 • via Nuitee
K
Karly • family_with_children • mx
2
Pros:

La ubicación es lo único bueno.

Cons:

Nada, sucio todo el tiempo, descuidado, llegamos y no había luz, todo rotó, olía mal y la alberca estaba asquerosa, igual el baño de la habitación.

2025-08-13 • via Nuitee
L
lori
2
Pros:

Not good

2025-08-10 • via Nuitee
S
sifuentes • family_with_children • mx
4
Solo para pasar la noche.
Pros:

Buena ubicación

Cons:

Hotel en mal estado, encontre cucarachas en la habitación, esta en mal estado en su estructura, todo oxidado, el baño es pesimo.

2025-07-19 • via Nuitee
M
Martin • family_with_children • mx
6
Pros:

La ubicación y la relación precio - beneficios

Cons:

Las instalaciones están un poco deterioradas y pudieran estar mejor

Me caí saliendo del baño y me abrí el brazo izquierdo, ya que está muy resbaloso el piso saliendo del baño (cabe mencionar que NO soy una persona con sobrepeso) y aún así era un poco peligroso
( Cuando superior del accidente ningun personal del hotel se acercó a revisar )

2025-07-18 • via Nuitee
A
Antonio • couple • it
1
Just don’t go!
Pros:

Location

Cons:

Everything else.

2025-07-17 • via Nuitee
O
Orta • family with young children • us
1
Didn’t stay
Pros:

Nothing this is nothing like what is pictured the place is run down and deteriorated we didn’t stay by the looks of this place it looks like they rent it by the hour please if you are planning a vacation don’t stay here when I confronted them they said to talk to booking.com because they need update the pictures

Cons:

Everything

2025-06-18 • via Nuitee
K
Karina • family with young children • us
6
Great location GREAT PRICE bad beds
Pros:

The location is perfect everything is so close the beach, 5th Avenue and the ferry ⛴️

Cons:

The bed has no cushion and the bed sheets are so uncomfortable
I took my own blanket and bed sheets I recommend for you to do the same

2025-06-05 • via Nuitee
M
Marcela • young couple • us
4
Disappointing
Pros:

Beach front

Cons:

The AC has Water leak 😟, bed was a rock

2025-06-04 • via Nuitee
D
daniel • friends
4
Pros:

Los alrededores muy central

2025-06-02 • via Nuitee
D
De • family with young children • us
1
Too dissatisfied, the photos on the web nothing like how the facilities are. The hotel is horrible!
Pros:

Absolutely nothing, worst hotel ever…

Cons:

Doors didn’t work
Room and facility was very Dirty
The toilet didn't work
They didn’t clean the room second day

2025-05-28 • via Nuitee
K
Karina • family with young children • us
7
50/50 you get what you pay for cheap price cheap bed
Pros:

The LOCATION!!!!! It was close to the ferry, 5th Avenida, Ado bus, a mall and restaurants

GREAT VIEW OF THE BEACH
Staff was nice to us

Cons:

The bed, the linen and fish smell in the water

2025-05-09 • via Nuitee
W
Wayne • young couple • ca
7
Good
2025-04-08 • via Nuitee
J
Jamie • family with young children • us
8
Great time on the beach!
Pros:

We lived in PdC when my son was little and he doesn't remember much. We wanted a place on the beach with a pool and this place was within our budget. We got room 7, which I loved. It had a little patio with fence and two sliding glass doors -- one to the pool/courtyard and one to the patio. The staff was so friendly and there was daily room cleaning. The location -- it's fun for a few nights! Waking up and seeing the beautiful sea was lovely, good ac, decent wifi. It's an easy walk from the ADO bus station and there is a 711 close by for necessities (coffee, snacks, beverages).

Cons:

As mentioned in other reviews, it does need some work. Salt water takes a toll! It looks a little abandoned, a fact that we got over pretty quickly. Also, it's right on the beach so people can be a bit loud all night (bring ear plugs).

2025-03-31 • via Nuitee
D
Danielle • group • us
8
Very good
2025-03-29 • via Nuitee
A
Anthony • young couple • us
8
Very good
2025-03-23 • via Nuitee
C
Caulene • family with young children • us
1
Definitely not recommended
Cons:

The safe wasn't usable, mold on the walls, mold in the shower, mold in the windowsill, ants in the bathroom, shower door wouldn't shut, one drawer in dresser wouldn't shut. Shower was disgusting. Many things needed to be cleaned or fixed.

2025-03-22 • via Nuitee
L
Lamberto
10
Pros:

. Todo bien

2025-03-21 • via Nuitee
B
Bonnie • young couple • ca
8
Very good
Pros:

Bare bones room but all we needed. The staff was friendly, helpful and welcoming.

Cons:

The beds are very hard.

2025-03-21 • via Nuitee