Hotel Herzog Heinrich

Hotels
7.8 (16 reviews)
Eckstraße 5 , Arrach , de

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Adequate room quality
Standard service quality
Cons:
Limited food selection for breakfast
Insufficient value for money

Categories

Cleanliness
7.41
Room was adequate, but breakfast selection was disappointing.
Service
8.88
Standard service quality for this hotel tier.
Location
8.92
Standard quality for this hotel tier.
Room Quality
7.87
Rooms were adequate.
Amenities
7.4
Sauna access limited after 20:00, disappointing for a wellness hotel.
Value for Money
6.86
Price-performance ratio was insufficient.
Food and Beverage
6.91
Dinner was disappointing regarding price-performance.
Overall Experience
8.18
Mixed experience due to food and amenities, but acceptable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:32

Property Description

Luxurious Amenities and Activities
Hotel Herzog Heinrich boasts both indoor and outdoor pools, a spa, sauna, hot tub, and fitness center for guests to unwind and rejuvenate.

Delightful Dining Options
Guests can indulge in traditional cuisine at the on-site restaurant, enjoy breakfast in the room, or request packed lunches for their day trips, ensuring a culinary experience to remember.

Entertainment and Relaxation
From a bar and billiards to massage services and a sun terrace, this hotel offers a range of facilities to keep guests entertained and pampered throughout their stay.

Experience luxury and relaxation at Hotel Herzog Heinrich. Book now to enjoy a memorable getaway with access to top-notch amenities and services.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 3.80 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 16 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 6.91
Overall Experience: 8.18
S
Sabine • couple • de
5
Wir würden nicht nochmal dieses Hotel buchen.
Pros:

Positiv zu bewerten war der Wellnessbereich.
Alles was man sich wünscht . Tolle Panoramasauna, Schöne Ruheräume, sehr sauber. . .

Cons:

Das Frühstück war eher mäßig, kaltes Rührei, wenig frisches Obst. Der Service war eines vier Sterne Hotels nicht würdig. Die Tische wurden unter lautem Getöse auf einen Teewagen abgeräumt, aber leider nie unser Tisch. Die Tischdecken waren an zwei Tagen fleckig, alles in allem ungenügend. . .
Das Hotel hat eher den Charme eines Landschulheims, lange Gänge und lieblos eingerichtet. Das Zimmer war sehr klein und eine Dusche in der Badewanne hatte ich auch schon lange nicht mehr. Auf Nachfrage wurde mir erklärt, ich hätte ja über Booking gebucht und könne deswegen kein besseres Zimmer bekommen. . .
Sehr unbefriedigend. . .

2026-04-19 • via Nuitee
S
Sebastian Gabriel • solo_traveller • de
8
2026-04-11 • via Nuitee
W
Wanner Johann • couple • de
10
2026-02-22 • via Nuitee
H
Helmut • couple • de
8
2025-12-21 • via Nuitee
A
Anna-Lena • couple • de
10
2025-10-24 • via Nuitee
H
Hertzsch • extended_group • gb
8
2025-09-08 • via Nuitee
H
Hans-Peter Wittmann • family_with_children • de
5
Pros:

Frühstück war passabel wenig Auswahl an warmen Speisen enttäuschend.
Zimmer angemessen

Cons:

Preis- Leistungsverhältnis nicht ausreichend
Abendessen zum Preis-Leistung enttäuschend
Saunagang nach 20 Uhr nicht mehr möglich und das in einen "WellnessHotel"

2025-09-04 • via Nuitee
G
Gerlinde • couple • de
9
2025-08-02 • via Nuitee
S
Stefan • solo_traveller • de
8
2025-07-31 • via Nuitee
O
Olaf • couple • de
7
2025-07-27 • via Nuitee
N
Norbert • couple • de
9
2025-07-18 • via Nuitee
B
Brigitte • extended_group • de
8
2025-07-06 • via Nuitee
K
Kumar • young couple • in
10
Exceptional
2025-02-21 • via Nuitee
T
Tanja • young couple • de
2
Very disappointed
Pros:

The pool

Cons:

The Rooms

2024-07-14 • via Nuitee
B
Bernard • young couple • mk
10
Nice hitel
Pros:

Pool, food

Cons:

The city niggt life

2023-11-04 • via Nuitee
F
Florian • solo traveller • de
8
Wellness hotel with nice rooms and a varied breakfast
Pros:

Large, modern, comfortable and clean room, with a sizeable balcony. Breakfast buffet features nice variety, including a few warm options. Location is close to bus stop, train station and supermarket.

Cons:

The free WiFi was unreliable to the point of uselessness. Being a wellness hotel, it's rather expensive; too expensive if you don't mean to make use of those wellness facilities and just need a place to stay.

2023-09-21 • via Nuitee