Hotel Timor

Hotels
8.2 (1549 reviews)
Montemar, 12 , Playa de Palma , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location (close to beach, central)
Friendly and helpful reception/bar staff
Clean rooms and good overall cleanliness reported by many
Good breakfast and generous buffet
Nice lobby/room design and pleasant poolbar
Cons:
Some rooms had faulty or old air conditioning; occasional repairs delayed
Inconsistent housekeeping (not always daily unless requested)
Restaurant staff reported as rude or poor English communication by some guests
No designated parking and limited poolside security/concierge
Noise around the pool from other guests and occasional rushed meal service

Categories

Cleanliness
8.2
Generally reported as clean in many reviews (rooms and towels changed daily for some guests), but there are several complaints: floor not clean in one room, towels not changed every day for another, and inconsistent housekeeping (sometimes only on request).
Service
8.8
Most guests praise friendly, helpful reception and bar staff; several comments highlight very good service. However, restaurant staff were reported as rude or unhelpful by some, and language/barrier issues were mentioned.
Location
9.5
Consistently praised: central location, short walk to the beach, close to restaurants and bus stops. Many guests highlight proximity to the Playa/Ballermann as a major positive.
Room Quality
8
Rooms described as nice and well designed by multiple guests, but several reports of old or non-functioning air conditioning (including one unit repaired only before departure) lower the score.
Amenities
7.3
Pool and poolbar are positives, but guests note lack of poolside security/concierge, noisy other guests, jacuzzi access problems, unreliable hairdryer, and no hotel parking—these issues reduce the amenity rating.
Value for Money
7.2
Mixed impressions: some say quality/price is good, others find the hotel somewhat expensive for its location and report unexpected extra costs (e.g., taxi pricing).
Food and Beverage
8.6
Buffet and breakfast receive repeated praise for variety and quality; some minor complaints about limited dessert variety in the morning and rushed service at times, plus some restaurant staff attitude issues.
Overall Experience
8
Overall many guests report a very positive stay and would return or recommend the hotel, driven by location, cleanliness and friendly staff; recurring negatives (AC problems, occasional rude restaurant service, noisy pool area) keep the overall experience slightly below the highest scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 21:20

Property Description

Luxurious 4-Star Beachfront Hotel in Playa de Palma

Spectacular Views and Modern Amenities
Indulge in the comfort of air-conditioned rooms with private terraces offering stunning views of Palma de Mallorca Bay. Enjoy entertainment on a flat-screen satellite TV, stay connected with free Wi-Fi, and relax in a well-equipped bathroom with a hairdryer.

Leisure Facilities for Every Preference
Experience ultimate relaxation with outdoor and indoor swimming pools, a sauna, hot tub, and gym. Lounge by the poolside snack bar, unwind on hammocks and loungers, or enjoy a game of paddle. For a lively evening, head to the discotheque or join the daily entertainment programme.

Convenience and Entertainment
Savour delectable meals at the buffet restaurant, stay active at the paddle court, or have fun in the games room. With bike storage available, explore the area through bicycle touring. Don't miss the chance to stay at Hotel Timor for a memorable experience.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

In order to complete the self-check-in process, guests are required to provide an ID before arrival. If you choose not to provide your ID before arrival, you may not use the self check-in. Instead, you will have to provide your ID upon arrival during normal check-in hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

8.2
Based on 1549 reviews
Cleanliness: 8.2
Service: 8.8
Location: 9.5
Room Quality: 8
Amenities: 7.3
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 8
S
Serhii • couple • ua
9
2026-09-12 • via Nuitee
M
Marion Kristel • solo_traveller • de
7
2026-09-12 • via Nuitee
L
Lars • couple • de
6
2026-09-12 • via Nuitee
D
Dominique • solo_traveller • be
9
2026-09-12 • via Nuitee
D
diego • solo_traveller • it
10
buon rapporto qualità prezzo
Pros:

personale solare e disponibile. posizione a pochi passi dal mare fuori dal caos. la nostra camera era veramente ampia. varietà del cibo.

Cons:

la piscina interna e la vasca idromassaggio non funzionavano. la palestra era poco funzionale andrebbe rivisitata completamente. il cibo buono ma più incentrato su una clientela tedesca.. infatti eravamo gli unici italiani in tutto il complesso.

2026-09-11 • via Nuitee
A
Amke • solo_traveller • de
8
2026-09-11 • via Nuitee
T
Tamara • extended_group • ch
10
2026-09-11 • via Nuitee
A
André • couple • de
9
Tolles Hotel für einen Kurztrip an den Ballermann!
Pros:

Wir waren für 4 Tage als Paar dort und waren rundum zufrieden! Ganz freundlicher Empfang an der Rezeption, sehr saubere Zimmer und eine gute Lage, wenn man abends feiern will. Es ist zwar nicht ganz zentral, aber alles ist fußläufig zu erreichen (Megapark ca. 5-10 Minuten maximal), dafür ist das Hotel aber sehr ruhig und man kann wunderbar schlafen - was auf Mallorca im Partyzentrum ja nicht selbstverständlich ist.
An einem Tag hatten wir das Frühstück zugebucht - für 15 Euro pro Person nicht ganz günstig, aber auf jeden Fall sehr gut und reichhaltig.
Insgesamt waren wir sehr zufrieden und würden jederzeit wiederkommen!

2026-09-10 • via Nuitee
B
Beate • solo_traveller • de
7
2026-09-09 • via Nuitee
A
Aurelia • solo_traveller • at
10
2026-09-09 • via Nuitee
C
Chek Hang • extended_group • gb
9
2026-09-09 • via Nuitee
S
Simone • couple • de
8
Es hat alles gepasst.
Pros:

Das Hotel war sehr sauber und das abwechslungsreiche Essen hat uns gut gefallen. Das Personal war ausgesprochen freundlich und zuvorkommend. Die gute Lage und die ruhige Atmosphäre haben unseren Aufenthalt perfekt abgerundet.

Cons:

Dazu fällt mir nichts ein

2026-09-08 • via Nuitee
K
Kinga • solo_traveller • at
10
2026-09-08 • via Nuitee
G
Ganna • solo_traveller • ua
9
Pros:

Excellent food, both breakfast and lunch, with a great variety of dishes. The only downside is that the drinks at the restaurant are really expensive.
The room was excellent — quiet, clean, and comfortable. A great option for families and longer stays. The sea is only a 6-minute walk away. There is also a wonderful swimming pool.
Overall, a very good choice for a relaxing family holiday

2026-09-08 • via Nuitee
E
Emma • solo_traveller • it
7
Un hotel in stile tedesco
Pros:

La posizione è comoda alla spiaggia, il letto è comodo

Cons:

La clientela è prevalentemente tedesca e questo influenza lo stile del ristorante che ha poco di spagnolo, lo staff, anche in reception, spesso mi si è rivolto in lingua tedesca!

2026-09-08 • via Nuitee
V
Viktoria • solo_traveller • de
8
Pros:

Super Frühstück und Abendessen
Poll ist toll
Lage absolut top

Cons:

Im Zimmer unten ist Balkon nicht zu gebrauchen

2026-09-08 • via Nuitee
S
Steve • solo_traveller • fr
10
Pros:

serviable , la propreté au top rien a dire un hôtel a conseiller les yeux ferme

2026-09-08 • via Nuitee
R
rudolfina_CH • extended_group • ch
8
Tolles Hotel!
Pros:

Das Hotel ist ideal, um den Balllermann zu besuchen und trotzdem das Hotel an einer ruhigen Ecke zu haben. Das Personal ist freundlich, die Zimmer gross und sauber.

Cons:

Schon sehr hellhörig, was am Ballermann besonders mühsam ist, weil die Gäste teilweise sehr laut sein können.

2026-09-08 • via Nuitee
V
Veronica • couple • lu
10
2026-09-08 • via Nuitee
D
Daniela • extended_group • at
10
2026-09-07 • via Nuitee