Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Family-friendly amenities
Cons:
Poor cleanliness
Uncomfortable room experiences

Categories

Cleanliness
5.89
Reviews indicated issues such as dirty rooms, used towels, and cleanliness concerns.
Service
9.86
Front desk was polite and helpful, although there were organization issues.
Location
9.9
Conveniently located near a park and city center, praised for its position.
Room Quality
6.85
Mixed feedback; issues with odor and condition, but spacious rooms noted.
Amenities
7.88
Some amenities like the sauna were functioning but had mixed feedback on cleanliness.
Value for Money
6.84
Perceived poor value based on the quality of breakfast and room conditions.
Food and Beverage
7.89
Food received mixed reviews; some dishes were praised while others were considered repetitive.
Overall Experience
8.86
General sentiment was balanced, though significant issues were reported affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Luxurious Accommodation Options Hotel Orpheus offers a variety of accommodation options including double rooms, family rooms, and apartments, ensuring a comfortable stay for all guests.

Extensive Amenities Guests can enjoy a range of amenities such as a lobby bar, main restaurant, spa center, indoor pool, children's playground, and a spacious garden, providing ample opportunities for relaxation and entertainment.

Ideal for Events and Conferences With three meeting rooms capable of hosting 15 to 100 people, Hotel Orpheus is the perfect venue for team building activities and conferences, making it a preferred choice for business travelers.

Experience the ultimate blend of comfort and convenience at Hotel Orpheus. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1550 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 8.86
M
Marina • couple • bg
8
Приятен
Pros:

Мястото е близо до стария град. Всичко е на пешеходно разстояние. Има безплатен паркинг за гости. Хотелът разполага с вътрешен басейн. Закуската е включена в цената.

Cons:

Като цяло нямаме големи забележки. Собствениците се стараят поетапно да обновяват базата, което отнема време.

2026-07-11 • via Nuitee
P
Pavelescu Nicoleta • family_with_children • ro
10
2026-07-11 • via Nuitee
P
Petru-Eduard • family_with_children • ro
6
Old hotel with old facilities
Pros:

The personnel was helpful

Cons:

The doors were broken. Some rooms came with shampoo and others didn’t. The shower worked in some rooms and did not in others. We received electricity cards, but the room didn’t even have a socket for them.

2026-07-09 • via Nuitee
N
Nurhan • solo_traveller • se
9
2026-07-08 • via Nuitee
V
Valentina • family_with_children • bg
6
fair
Pros:

The most comfortable mattress ever and very friendly stuff. Very close to the city center and the park.

Cons:

The hotel is old and the facilities looked old. It’s widely used for children summer camps for children of different age and until midnight there was too much noise, shouts, music, etc. The breakfast was poor to average. The TV had very few channels.

2026-07-08 • via Nuitee
U
Ungureanu • solo_traveller • ro
8
2026-07-07 • via Nuitee
S
Singereanu • family_with_children • md
10
2026-07-07 • via Nuitee
P
Podina • solo_traveller • ro
9
Pros:

Amplasare frumoasa,langa parc,piscina si sauna curate, paturi confortabile.Are parcare proprie si 2 lifturi.

Cons:

Un pic cam neingrijit , rigips umflat in piscina,toate balcoanele au vopseaua scorojita si reparatiile gresiei in balcoane au fost doar umplute cu ciment si atat...

2026-07-07 • via Nuitee
C
Cristina • solo_traveller • ro
9
Foarte bine
Pros:

Locația, personalul, camera, micul dejun.

Cons:

-

2026-07-07 • via Nuitee
V
Viacheslav • couple • il
1
2026-07-06 • via Nuitee
A
Albena • solo_traveller • bg
10
2026-07-06 • via Nuitee
Емил • couple • bg
7
Като цало "добър" за престоя, но винаги може и по-добре!
Pros:

Неудобно желязно легло. с железни табли. Трябваше да си поискаме допълнителни възглавници. Липса на халати - забравени да осигурят. Стаята беше "ъпгрейдната" в апартамент без наша съгласие, което се оказа по- лош вариант.

2026-07-06 • via Nuitee
R
roxana florentina • solo_traveller • ro
10
Vacanta in Bansko
Pros:

Locația, liniștea, personalul foarte serviabil și atent, mâncare bună diversa, accesul gratuit la spa pentru cei cu all inclusiv, camerele spațioase, parcarea privată gratuită.

Cons:

Nu am nimic mic de comentat.

2026-07-05 • via Nuitee
M
Marko • couple • rs
6
2026-07-05 • via Nuitee
V
Victoria • solo_traveller • bg
10
2026-07-05 • via Nuitee
V
Vasil • solo_traveller • bg
9
2026-07-03 • via Nuitee
P
Petar • solo_traveller • rs
8
Veoma pristojan hotel
Pros:

1. Mir i tišina
2. Čistoća
3. Lokacija
4. Ljubazno osoblje
5. Korektna hrana
6. Prostrana soba

Cons:

1. Nedostatak sadržaja za decu 8-12 godina
2. Realtivno mali bazen

2026-07-02 • via Nuitee
Исталиянова • solo_traveller • bg
10
2026-07-02 • via Nuitee
M
Monica • solo_traveller • ro
8
2026-07-01 • via Nuitee
L
LazarSnis • solo_traveller • rs
10
Pros:

Hotel je pored velikog parka i blizu centra. Pored toga ima svoje dvoriste, bastu, bazen i spa. Osoblje je izuzetno ljubazno i uslužno, naš prviodmor sa bebom su nam veoma olakšali

2026-07-01 • via Nuitee