Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Family-friendly amenities
Cons:
Poor cleanliness
Uncomfortable room experiences

Categories

Cleanliness
5.89
Reviews indicated issues such as dirty rooms, used towels, and cleanliness concerns.
Service
9.86
Front desk was polite and helpful, although there were organization issues.
Location
9.9
Conveniently located near a park and city center, praised for its position.
Room Quality
6.85
Mixed feedback; issues with odor and condition, but spacious rooms noted.
Amenities
7.88
Some amenities like the sauna were functioning but had mixed feedback on cleanliness.
Value for Money
6.84
Perceived poor value based on the quality of breakfast and room conditions.
Food and Beverage
7.89
Food received mixed reviews; some dishes were praised while others were considered repetitive.
Overall Experience
8.86
General sentiment was balanced, though significant issues were reported affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Luxurious Accommodation Options Hotel Orpheus offers a variety of accommodation options including double rooms, family rooms, and apartments, ensuring a comfortable stay for all guests.

Extensive Amenities Guests can enjoy a range of amenities such as a lobby bar, main restaurant, spa center, indoor pool, children's playground, and a spacious garden, providing ample opportunities for relaxation and entertainment.

Ideal for Events and Conferences With three meeting rooms capable of hosting 15 to 100 people, Hotel Orpheus is the perfect venue for team building activities and conferences, making it a preferred choice for business travelers.

Experience the ultimate blend of comfort and convenience at Hotel Orpheus. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1347 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 8.86
Симеон • family_with_children • bg
7
2026-03-07 • via Nuitee
S
SVETLANA • family_with_children • il
10
2026-03-07 • via Nuitee
D
Dobrinka • family_with_children • bg
6
Pros:

Nice view and big room.

Cons:

It was advertised in Booking that we can pay by Wallet which was not the case. The property was advertised with breakfast included, but also appeared that there is a dinner which cannot be cancelled.

2026-03-06 • via Nuitee
D
DIMITRIOS • couple • gr
9
2026-03-06 • via Nuitee
H
Hagop • extended_group • tr
5
Cons:

Odalar hali olmasi evcil hayvan kabul eden bir otelde olmamasi gerekirdi

2026-03-06 • via Nuitee
Георги • solo_traveller • bg
7
Анулирах
Pros:

Анулирах резервацията

Cons:

Анулирах

2026-03-05 • via Nuitee
L
Lydmila • family_with_children • ua
9
2026-03-05 • via Nuitee
Мария • couple • bg
7
Pros:

It was clean, staff were very polite, SPA facilities were nice but a little busy. Everything worked properly and was true to description

Cons:

We had half board included in our stay. The dinner was fine but there were not many options for main course.

2026-03-05 • via Nuitee
B
Bobi • solo_traveller • mk
7
2026-03-04 • via Nuitee
E
Eli • family_with_children • bg
9
2026-03-04 • via Nuitee
Силвия • family_with_children • bg
9
Pros:

Добра локация, любезен персонал, храната беше вкусна и добре приготвена. Чистотата е на ниво.

2026-03-03 • via Nuitee
Изабел • family_with_children • bg
8
2026-03-02 • via Nuitee
K
Krste Moskov • extended_group • mk
8
Pros:

The hotel is a bit old, but the room is very clean and the staff is very friendly. The hotel is definitely a value for money (you have breakfast, parking, and close to the center).

2026-03-02 • via Nuitee
I
Ivan • family_with_children • rs
9
2026-03-01 • via Nuitee
Катя • family_with_children • bg
6
2026-02-28 • via Nuitee
K
Karagianni • solo_traveller • gr
9
2026-02-27 • via Nuitee
S
Steck Marylene • family_with_children • fr
10
Pros:

Tout était parfait! Spa,personnel et buffet 😋 la chambre immense et splendide.

2026-02-26 • via Nuitee
O
Olga • family_with_children • il
10
Прекрасное место для отдыха семьей с детьми , очень тепло, отопление работало в самый раз, приятный балкон с видом на го
Pros:

Цена соответствует качеству. Номер подходит для семьи с детьми. Есть шатл до гондола прямо от входа в гостиницу и обратно в вечерние часы. Спа зона отличная достаточно вместительная и очень чистая, сухая и влажная сауна, комната релаксации с каменными подогреваемыми лежаками, бассейн теплый. Можно заказать массаж в той же спа зоне, нам очень понравилось и цена и качество массажа.

Cons:

Одна вещь, которая очень срочно надо устранить - запах прокуренного в номере. Возвращаясь со свежего воздуха снова ощущаешь запах. И по возвращению домой есть запах сигарет у теплых вещей таких как шарф свитер. Мы не курящие и очень сильно это мешало

2026-02-26 • via Nuitee
M
Milena • solo_traveller • bg
10
Pros:

Храната в хотела беше много вкусна! Закуската с домашни, пухкави мекици беше отлична. Големи поздравления за кулинарния майстор!

2026-02-25 • via Nuitee
P
Petru • family_with_children • ro
8
experienta decenta raportat la pretul cerut
Pros:

spa
mancare variata dar nu extraordinara
fata de la receptie a fost draguta si ne a oferit o camera de familie in loc de cea dubla pe care o rezervasem

Cons:

miros ingrozitor in camera
usa de la baie se dezintegra
microbuzul care face transferul este complet insuficient si pleaca la ore fixe 8,9 si 10 respectiv 15,16 si 17 - nu este convenabil nici macar sa pleci cu cel de 8, pentru ca te asteapta o coada de minim 2,5h la gondola

2026-02-25 • via Nuitee