Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Family-friendly amenities
Cons:
Poor cleanliness
Uncomfortable room experiences

Categories

Cleanliness
5.89
Reviews indicated issues such as dirty rooms, used towels, and cleanliness concerns.
Service
9.86
Front desk was polite and helpful, although there were organization issues.
Location
9.9
Conveniently located near a park and city center, praised for its position.
Room Quality
6.85
Mixed feedback; issues with odor and condition, but spacious rooms noted.
Amenities
7.88
Some amenities like the sauna were functioning but had mixed feedback on cleanliness.
Value for Money
6.84
Perceived poor value based on the quality of breakfast and room conditions.
Food and Beverage
7.89
Food received mixed reviews; some dishes were praised while others were considered repetitive.
Overall Experience
8.86
General sentiment was balanced, though significant issues were reported affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Luxurious Accommodation Options Hotel Orpheus offers a variety of accommodation options including double rooms, family rooms, and apartments, ensuring a comfortable stay for all guests.

Extensive Amenities Guests can enjoy a range of amenities such as a lobby bar, main restaurant, spa center, indoor pool, children's playground, and a spacious garden, providing ample opportunities for relaxation and entertainment.

Ideal for Events and Conferences With three meeting rooms capable of hosting 15 to 100 people, Hotel Orpheus is the perfect venue for team building activities and conferences, making it a preferred choice for business travelers.

Experience the ultimate blend of comfort and convenience at Hotel Orpheus. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1347 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 8.86
Христо • solo_traveller • bg
9
Pros:

Чудесно местоположение и паркинг. Тихо и спокойно.

Cons:

Трансферът до гондолата е само три пъти на кръгъл час, сутрин и следобяд.

2026-02-13 • via Nuitee
N
Nikolay • extended_group • gb
7
Value for money
Pros:

Free parking, quiet, the breakfast is fine, value for money

Cons:

The water of the swimming pool is not clean as expected.

2026-02-12 • via Nuitee
Y
Yordanka • family_with_children • bg
10
Pros:

Отлично, всичко беше перфектно!

2026-02-12 • via Nuitee
Валери15 • family_with_children • bg
10
Pros:

Хотел,във който винаги си почивам с удоволствие!

2026-02-12 • via Nuitee
D
Dimitra • family_with_children • gr
10
2026-02-12 • via Nuitee
K
Kalina • solo_traveller • bg
10
2026-02-11 • via Nuitee
A
Alexandru • solo_traveller • ro
6
2026-02-11 • via Nuitee
P
Paradjina • family_with_children • rs
10
Pros:

Izuzetno ljubazno osoblje. Uvek nude pomoć, sugestije
Oni su za čistu desetku

2026-02-11 • via Nuitee
M
Maya • family_with_children • bg
10
Мери
Pros:

Хотелът има отлична локация и чудесна гледка. Персоналът е приветлив и учтив, чистотата е безупречна. Специални благодарности за екип хранене и адмирации за главния готвач Стоян.

Cons:

Всичко е на високо професионално ниво.
Нямам никакви забележки.
Препоръчвам го горещо!!!

2026-02-11 • via Nuitee
A
Adrian • family_with_children • ro
9
Pros:

Personalul deosebit de amabil,s-au dat peste cap să ne facă sejurul cât mai plăcut, camere mari ai călduroase, mâncarea foarte bună pentru prețul plătit

Cons:

Hotelul este departe de gondolă ai ar trebui să fie mai multe curse cu shuttle bus-ul.

2026-02-09 • via Nuitee
A
Astrit • family_with_children • at
10
2026-02-08 • via Nuitee
Y
Yana • solo_traveller • ua
10
2026-02-08 • via Nuitee
I
Ivelina • family_with_children • bg
9
2026-02-08 • via Nuitee
D
Dragos • family_with_children • ro
10
Sejur placut
Pros:

Amplasamentul,amabilitatea personalului

Cons:

Sistemul de incalzire (zgomotos)

2026-01-31 • via Nuitee
A
Anastasios • couple • nl
4
Definitely not a 4 star hotel, 3 star at best!
Pros:

Big room

Cons:

- The room smelled terrible (especially the bathroom)
- The heat in the room was always on and we needed to open the windows for balancing the temperature (even during the night
- Hotel is too old and it needs renovation
- Breakfast was the biggest disappointment… Even though there were a lot of options, all of them were mediocre at best (most of them pretty bad). Having a lot of options but all of them in the worst quality isn’t good.

2026-01-31 • via Nuitee
ΔΕΣΠΟΙΝΑ • family_with_children • gr
1
Cons:

1) Η μοκέτα στο πάτωμα.
2) Η βρώμα που έβγαζαν τα σιφόνια.
3) Ενώ ήμασταν δυο ζευγάρια με παιδιά στο ένα δωμάτιο έμειναν ένα ζευγάρι με ένα παιδί 7 χρόνων και στο δεύτερο ένα ζευγάρι με ένα παιδί 7 και ένα μικρό 3 χρονών, ενώ είχε Κ στα δύο δωμάτια από ένα διπλό κρεβάτι κ ένα καναπέ κρεβάτι διπλό ο θεός να το πει κρεβάτι την οικογένεια με το μικρότερο παιδί το χρέωνε 70 ευρώ πιο πάνω. Έλεος σσσσσσσς😡😡😡
4) Μπήκαν την δεύτερη ημέρα και καλά για καθαριότητα και πήραν μόνο τα σκουπίδια από το μπάνιο.
5) Ο τοίχος ήταν λερωμένος
6) Τα δωμάτια δεν ήταν καθαρά.
7) Ο καναπές που έχουν για να κοιμούνται και καλά τα παιδιά είναι τόσο σκληρός που κάθεσαι κ πονάς φαντάσου να ξαπλώσεις.
8) Το προσωπικό αγέλαστο εκτός από ένα νέο παλικάρι.
9) Στην πισίνα κανένας υπεύθυνος έκανε ο καθένας ότι ήθελε, και να πνιγείς δεν θα σε καταλάβει κανείς. Θέλει ολική ανακαίνιση και καλύτερο συνεργείο καθαρισμού

2026-01-31 • via Nuitee
L
Liubomir • couple • bg
10
2026-01-31 • via Nuitee
Александра • family_with_children • bg
2
Pros:

Местоположението и закуската

Cons:

Басейна е изключително малък, и водата беше много студена. За съжаление не можахме да го ползваме изобщо. В СПА зоната също беше много студено. Апартамента в който бяхме беше много неудобен и тесен. За парите които платихме не си заслужава изобщо. За 4 звезди не отговаря.

2026-01-31 • via Nuitee
R
Rucihan • family_with_children • tr
5
Çok mutsuz değiliz ancak bu haliyle tekrar konaklamayız.
Pros:

Odalar genişti ve temizdi.

Cons:

Yarım pansiyon konakladık ancak; ne kahvaltıdan ne de akşam yemeğinden dilediğimiz gibi istifade edemedik. Anlıyorum açık büfe külfetli ancak madem dört yıldızlısınız ve yarım pansiyon/ kahvaltı satıyorsunuz, o zaman gereklerini yerine getirmelisiniz. Mevcut yemekleri temiz, tazeydi. Fakat çeşit az ve herkese hitap edecek cinsten değildi. Konaklamanın son günü ise açık büfe hiç yoktu, bir menü’den seçim yapmamız istendi ancak yine menü ve gelenler pek doyurucu değildi.
Spa ve havuz temizdi ama son iki gün havlu yoktu.
Odamız büyüktü, tuvalet kısmı çok dardı, ellerimizi yıkamakta zorlandık. Odanın cam tarafındaki kısmında ıstıcı bozuktu, biz söylemeden harici bir ısıtıcı getirmişlerdi ve ısınma problemi yaşamadık.
Konumu ise biraz uzaktı, her yere aracımızla gittik.

2026-01-30 • via Nuitee
K
Katerina • family_with_children • mk
9
2026-01-30 • via Nuitee