Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Family-friendly amenities
Cons:
Poor cleanliness
Uncomfortable room experiences

Categories

Cleanliness
5.89
Reviews indicated issues such as dirty rooms, used towels, and cleanliness concerns.
Service
9.86
Front desk was polite and helpful, although there were organization issues.
Location
9.9
Conveniently located near a park and city center, praised for its position.
Room Quality
6.85
Mixed feedback; issues with odor and condition, but spacious rooms noted.
Amenities
7.88
Some amenities like the sauna were functioning but had mixed feedback on cleanliness.
Value for Money
6.84
Perceived poor value based on the quality of breakfast and room conditions.
Food and Beverage
7.89
Food received mixed reviews; some dishes were praised while others were considered repetitive.
Overall Experience
8.86
General sentiment was balanced, though significant issues were reported affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Luxurious Accommodation Options Hotel Orpheus offers a variety of accommodation options including double rooms, family rooms, and apartments, ensuring a comfortable stay for all guests.

Extensive Amenities Guests can enjoy a range of amenities such as a lobby bar, main restaurant, spa center, indoor pool, children's playground, and a spacious garden, providing ample opportunities for relaxation and entertainment.

Ideal for Events and Conferences With three meeting rooms capable of hosting 15 to 100 people, Hotel Orpheus is the perfect venue for team building activities and conferences, making it a preferred choice for business travelers.

Experience the ultimate blend of comfort and convenience at Hotel Orpheus. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1347 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 8.86
E
Emiliya • couple • bg
9
2026-03-27 • via Nuitee
D
DRAGOS - CRISTIAN • family_with_children • ro
9
2026-03-26 • via Nuitee
S
Stoleski • family_with_children • mk
10
2026-03-26 • via Nuitee
D
Daniel • couple • bg
9
Pros:

Персоналът беше много любезен и услужлив. Самата стая - просторна и чиста. Общите части са красиво аранжирани. Басейнът беше хубав. Храната в ресторанта и на закуска и на вечеря беше вкусна. Хотелът е много близо до железопътната гара. Има градски парк на отсрещната страна на улицата, а центърът на града е на няколко минути пешеходно разстояние.

Cons:

Единственият минус, който бих отбелязал е, че стаята изглеждаше по-амортизирана, отколкото очаквах.

2026-03-23 • via Nuitee
O
olga kamenova • family_with_children • bg
10
2026-03-22 • via Nuitee
I
Ispiridon • family_with_children • bg
9
2026-03-22 • via Nuitee
K
Katsarski • family_with_children • bg
10
Pros:

Чудесно местоположение!Хотела е много чист,храната е много вкусна.Персонала е много любезен.Благодарим на Роза за съдействието направи престоя ни още по приятен.

2026-03-22 • via Nuitee
D
Dimitar • couple • bg
10
Pros:

Good value, great breakfast

2026-03-22 • via Nuitee
N
Nemanja • family_with_children • mk
8
2026-03-22 • via Nuitee
Önder • family_with_children • tr
10
2026-03-22 • via Nuitee
Атанас Атанасов • family_with_children • bg
10
2026-03-21 • via Nuitee
M
Miglena • extended_group • bg
7
2026-03-20 • via Nuitee
S
Simona • family_with_children • ro
9
2026-03-20 • via Nuitee
E
Ekrem • family_with_children • tr
8
A pleasant stay with good facilities, but service could be improved.
Pros:

The kids loved the hotel. The billiards room and the pool were great, and the food was tasty and filling.

Cons:

The number of staff seemed insufficient, so they looked very tired. Some staff members were not very attentive and seemed in a bad mood, although others were friendly and helpful.

2026-03-20 • via Nuitee
Мария • couple • bg
8
2026-03-19 • via Nuitee
A
Andreas • couple • gr
7
2026-03-18 • via Nuitee
A
ASIMINA • family_with_children • gr
9
2026-03-15 • via Nuitee
I
Ivo Marinkev • family_with_children • bg
8
2026-03-13 • via Nuitee
Реулков • family_with_children • bg
7
2026-03-13 • via Nuitee
A
Aurelia -Nicoleta • family_with_children • ro
9
Un sejur plăcut!
Pros:

Amabilitatea personalului,camera spațioasă, curată(schimbat prosoapele,ridicat gunoiul zilnic),parcarea gratuită,mâncarea ok,liftul funcționabil,cada cu hidromasaj un plus pentru camera rezervată.Vom reveni cu drag!

Cons:

Nu există săpun pentru spălarea mâinilor la toaletă(aceasta fiind separat de baia cu cadă și duș),lipsa mobilierului pe balcon,ceva mai diversificate prăjiturile și mâncarea.

2026-03-12 • via Nuitee