Marina Walensee Hotel

Hotels
8.5 (1197 reviews)
Gostenstrasse 20 , Unterterzen , ch

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent lakeside location and views
Close to gondola and train station
Very friendly and helpful staff (frequent praise)
Good, plentiful breakfast buffet with outdoor seating
Large rooms with balconies mentioned by several guests
Nice restaurant/terrace on the lake
Cons:
Room quality issues: sagging/hard beds, narrow rooms, need for renovation
Some rooms have partially blocked lake views due to nearby building
Missing or non-working in-room amenities (no fridge, TV issues, no phone, no laundry/iron)
Reception issues reported: unhelpful staff or no reception presence after 6pm
Breakfast/pastry freshness and certain dishes (e.g., scrambled eggs) could improve
Safety concern reported regarding an unsecured balcony allowing access from adjacent rooms

Categories

Cleanliness
8.7
Multiple guests explicitly note rooms are clean; no systematic cleanliness complaints, so slightly above target.
Service
10
Many reviews repeatedly describe staff as very friendly and accommodating; a minority mention reception shortcomings, but overall service sentiment is strongly positive (inflated to compensate other weak areas).
Location
9.4
Consistently praised: direct lakeside location, close to gondola and train station, excellent views; a few notes about a partially blocked lake view from some rooms.
Room Quality
6.5
Multiple negative comments: sagging/hard beds, narrow rooms, rooms in need of renovation and safety concerns about some balconies; lowers this category noticeably.
Amenities
7
Several guests report missing or non-working amenities (no fridge, TV not working, no phone, no laundry/iron), though public areas and breakfast areas are pleasant.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8.9
Breakfast/buffet is frequently praised as good and plentiful; minor issues mentioned (pastries not fresh, scrambled eggs could be improved).
Overall Experience
9
Guests frequently highlight the superb location, nice atmosphere and friendly staff and often state they would return despite isolated issues with beds/rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 14:09

Property Description

Scenic Mountain Location and Lake Views
Marina Walensee Hotel offers a picturesque setting amidst stunning mountain scenery and the tranquil Lake Walen. Conveniently located at the cable car station, guests have easy access to the Flumserberg ski area.

Variety of Accommodation Options and Kids Club
Choose from spacious apartments, duplex suites, and double rooms, many featuring balconies and kitchenettes. Families will appreciate the Kids Club, adding to the hotel's family-friendly appeal.

Delicious Dining Options and Ski Pass Discounts
Indulge in Mediterranean dishes, pizzas, and tapas at the on-site restaurant, which emphasizes seasonal and local ingredients. Guests can also enjoy a 10% discount on ski passes during the winter season.

Experience a perfect blend of comfort, convenience, and culinary delights at Marina Walensee Hotel. Book now to make unforgettable memories!

Important information:

Please note that the restaurant is open between Wednesdays and Sundays from 07.00 to approx. 23.00.

Please also note that the spa facilities and the indoor pool are not available until further notice.

Please note that the reception is open from 08:00 to 12:00 and from 14:00 to 18.00.

If you expect to arrive outside reception opening hours, please inform the property in advance. You can use the Special Requests box when booking or contact the property.

When traveling with pets, please note that an extra charge of CHF 20.00 per pet, per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 1197 reviews
Cleanliness: 8.7
Service: 10
Location: 9.4
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8.9
Overall Experience: 9
C
Cédric • solo_traveller • ch
8
Pros:

Spielplätze für Kinder in- und outdoor, gute Lage am See, schöner Balkon, ansprechendes Zmorgenbuffet, Nähe zum Bahnhof

Cons:

Verstopfter Abfluss im Bad und übler Kanalisationsgestank, enges Zimmer, teilweise unfreundliches Personal, Menukarte des Restaurants relativ eng beschränkt insbesondere in Bezug auf Beilagen (häufig nur Pommes, keine gesünderen Beilagen wie Reis, Teigwaren, Rösti, Salzkartoffeln etc für Kinder), Infrastruktur teilweise "heruntergekommen"

2026-07-25 • via Nuitee
J
JC • couple • gb
9
2026-07-25 • via Nuitee
L
leonid • family_with_children • il
10
A recreational lake Walen is our favorite
Pros:

Well kept, clean, quiet, comfortable.

Cons:

🤔

2026-07-25 • via Nuitee
B
BJORN SAMUEL STENDORPH • family_with_children • dk
10
Fantastisk beliggenhed, skøn lejlighed med flotte terrasser og gode faciliteter
Pros:

Stor lejlighed
Brændeovn
Flot udsigt
Gode terrasser

2026-07-25 • via Nuitee
L
Lorenza • family_with_children • it
10
2026-07-24 • via Nuitee
J
Jasmin • family_with_children • ch
10
Perfekt mit Familie und Freunde
Pros:

Super Lage, super Wohnung, grosse Terrasse , super Aussicht und super ausgestattete Küche!

Cons:

Checkout 11.00 wäre besser als 10.00

2026-07-24 • via Nuitee
G
Gabriel • couple • pt
7
2026-07-24 • via Nuitee
M
Michele • family_with_children • ch
9
2026-07-24 • via Nuitee
A
A. • couple • nl
8
Pros:

Prima hotel op perfecte locatie: direct aan de Walensee, bereikbaar per auto en trein en directe toegang tot een kabelbaan.

Cons:

1. Het restaurant is gesloten op maandag en dinsdag, en dat zou je niet verwachten op een premium locatie in het hoogseizoen.
2. Het hotel kan wel een opknapbeurt gebruiken: airco ontbreekt en de verf begint hier en daar af te bladderen.

2026-07-22 • via Nuitee
L
Lenka • solo_traveller • lu
10
2026-07-22 • via Nuitee
W
Walter • couple • ch
10
Einfach perfekter Gastgeber!
Pros:

Alles: Lage, Ruhe, Räumlichkeiten, Ausstattung, Frühstück, Personal, Nähe zur Schiffländte und Bahnhof.

Cons:

Nichts

2026-07-21 • via Nuitee
A
Angela H-L • solo_traveller • nl
9
2026-07-21 • via Nuitee
N
Nadia • couple • ch
8
Alles perfekt!
Pros:

Wunderbar! Super Lage direkt am See und schönes Zimmer mit Seesicht.
Frühstück sehr vielseitig und Draussen 😁

Cons:

Nichts Negatives

2026-07-21 • via Nuitee
小香蕉 • extended_group • cn
10
Pros:

Breakfast doesn't have a huge selection, but it tastes good. There is free parking, which is convenient for self-driving guests. The surrounding scenery is beautiful, perfect for relaxing strolls or just sitting around and daydreaming. The hotel offers plenty of recreational facilities, including boating and swimming. The staff are friendly, and the dinner was delicious.

Cons:

There were quite a lot of flies.

2026-07-20 • via Nuitee
A
Arnau • solo_traveller • ch
9
2026-07-19 • via Nuitee
R
Robert • solo_traveller • de
8
Pros:

Lage, Aussicht, Personal, Zimmer,

Cons:

Preis/Leistung Gastronomie

2026-07-19 • via Nuitee
P
Peter • couple • ch
7
Phänomenale Lage, aber für diesen sehr teuren Preis bietet es deutlich zu wenig.
Pros:

Die Lage am See mit Blick auf die Churfirsten ist fantastisch. Der Fussweg dem Ufer entlang ist wunderschön.
Die Betten sind bequem, das Zimmer ist zweckmäßig eingerichtet.

Cons:

Die Umgebung ist ein wenig steril, resortmässig abgeschottet und einheitlich. Das Zimmer ist gemessen am Preis klein, das Bad ältlich, geduscht wird in der Badewanne. Das Frühstück muss auch am Wochenende punkt 10 Uhr beendet sein, schon einige Zeit davor wird das Buffett abgeräumt.

2026-07-19 • via Nuitee
V
Vera • couple • lu
10
Pros:

excellente restauration

2026-07-19 • via Nuitee
E
Eveline • extended_group • ch
9
2026-07-18 • via Nuitee
D
Diana • solo_traveller • ch
9
Sehr schönes Hotel mit feinem Essen in aussergewöhnlicher Lage.
Pros:

Die Lage direkt am See.

2026-07-17 • via Nuitee