Marina Walensee Hotel

Hotels
8.5 (1271 reviews)
Gostenstrasse 20 , Unterterzen , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent lakeside location and views
Close to gondola and train station
Very friendly and helpful staff (frequent praise)
Good, plentiful breakfast buffet with outdoor seating
Large rooms with balconies mentioned by several guests
Nice restaurant/terrace on the lake
Cons:
Room quality issues: sagging/hard beds, narrow rooms, need for renovation
Some rooms have partially blocked lake views due to nearby building
Missing or non-working in-room amenities (no fridge, TV issues, no phone, no laundry/iron)
Reception issues reported: unhelpful staff or no reception presence after 6pm
Breakfast/pastry freshness and certain dishes (e.g., scrambled eggs) could improve
Safety concern reported regarding an unsecured balcony allowing access from adjacent rooms

Categories

Cleanliness
8.7
Multiple guests explicitly note rooms are clean; no systematic cleanliness complaints, so slightly above target.
Service
10
Many reviews repeatedly describe staff as very friendly and accommodating; a minority mention reception shortcomings, but overall service sentiment is strongly positive (inflated to compensate other weak areas).
Location
9.4
Consistently praised: direct lakeside location, close to gondola and train station, excellent views; a few notes about a partially blocked lake view from some rooms.
Room Quality
6.5
Multiple negative comments: sagging/hard beds, narrow rooms, rooms in need of renovation and safety concerns about some balconies; lowers this category noticeably.
Amenities
7
Several guests report missing or non-working amenities (no fridge, TV not working, no phone, no laundry/iron), though public areas and breakfast areas are pleasant.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8.9
Breakfast/buffet is frequently praised as good and plentiful; minor issues mentioned (pastries not fresh, scrambled eggs could be improved).
Overall Experience
9
Guests frequently highlight the superb location, nice atmosphere and friendly staff and often state they would return despite isolated issues with beds/rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 14:09

Property Description

Scenic Mountain Location and Lake Views
Marina Walensee Hotel offers a picturesque setting amidst stunning mountain scenery and the tranquil Lake Walen. Conveniently located at the cable car station, guests have easy access to the Flumserberg ski area.

Variety of Accommodation Options and Kids Club
Choose from spacious apartments, duplex suites, and double rooms, many featuring balconies and kitchenettes. Families will appreciate the Kids Club, adding to the hotel's family-friendly appeal.

Delicious Dining Options and Ski Pass Discounts
Indulge in Mediterranean dishes, pizzas, and tapas at the on-site restaurant, which emphasizes seasonal and local ingredients. Guests can also enjoy a 10% discount on ski passes during the winter season.

Experience a perfect blend of comfort, convenience, and culinary delights at Marina Walensee Hotel. Book now to make unforgettable memories!

Important information:

Please note that the restaurant is open between Wednesdays and Sundays from 07.00 to approx. 23.00.

Please also note that the spa facilities and the indoor pool are not available until further notice.

Please note that the reception is open from 08:00 to 12:00 and from 14:00 to 18.00.

If you expect to arrive outside reception opening hours, please inform the property in advance. You can use the Special Requests box when booking or contact the property.

When traveling with pets, please note that an extra charge of CHF 20.00 per pet, per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Location

Guest Reviews

8.5
Based on 1271 reviews
Cleanliness: 8.7
Service: 10
Location: 9.4
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8.9
Overall Experience: 9
M
Martin • solo_traveller • ch
8
2026-10-29 • via Nuitee
A
Alktbi • couple • ae
7
2026-10-26 • via Nuitee
G
Gerda • couple • us
8
Had a great weekend with family.
Pros:

Location is excellent.

Cons:

Balcony was shared with room next door. Nobody was in next room. But if they were it would not be very private

2026-10-24 • via Nuitee
H
Hanu • solo_traveller • ch
10
2026-10-21 • via Nuitee
R
Roland • solo_traveller • ch
8
2026-10-20 • via Nuitee
P
Peter • couple • au
10
2026-10-20 • via Nuitee
O
Olivier • couple • ch
7
Hotel bien placé et au calme
Pros:

Emplacement superbe au bord du lac et à quelques pas de la gare. Balcon avec vue lac et montagnes.

Cons:

Le personnel présent ce jour là n'était pas un modèle de sympathie... et ne connaissait visiblement pas bien les batiments (par ex. local à vélo). Pour un tel hôtel on aurait pu attendre un buffet de petit déjeuner à peine plus fourni.

2026-10-20 • via Nuitee
T
Teichrose • extended_group • de
8
2026-10-18 • via Nuitee
H
Hauri • couple • ch
8
2026-10-16 • via Nuitee
L
Lehmann • couple • ch
9
2026-10-16 • via Nuitee
S
Steffen • solo_traveller • ch
10
Pros:

Super Personal

2026-10-15 • via Nuitee
O
Omar • couple • ae
9
2026-10-13 • via Nuitee
Y
Yvonne • couple • ch
9
Urlaub vom Alltag rasch gemacht.
Pros:

Frühstück und Nachtessen herrlich! Sehr fein.

Cons:

-

2026-10-13 • via Nuitee
M
Monika • extended_group • ch
10
2026-10-12 • via Nuitee
M
Matthias • family_with_children • ch
9
Wir kommen wieder!
Pros:

Essen, Ambiebte, Freundlichkeit, Hilfsbereitschaft

Cons:

Zimmer eher etwas älter, aber alles funktioniert und ist vorhanden.

2026-10-09 • via Nuitee
A
Andreas • couple • ch
9
2026-10-07 • via Nuitee
Z
Zacarias • solo_traveller • ch
8
Pros:

Lage direkt am See und nicht weit zur Seilbahn perfekt.

2026-10-07 • via Nuitee
R
raouia • extended_group • de
9
2026-09-19 • via Nuitee
S
Stefan • couple • ch
9
2026-09-18 • via Nuitee
T
Thomas • couple • ch
8
2026-09-16 • via Nuitee