Hotel City

Hotels
8.5 (738 reviews)
Neue Kantonsstrasse , Täsch , ch

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
7.64
Multiple reviews mentioned issues, including bedbugs.
Service
9.11
Staff is noted as super friendly and helpful in several reviews.
Location
9.15
Many reviews highlight the excellent proximity to train stations.
Room Quality
8.1
Generally good reviews, but some rooms had varying comfort levels.
Amenities
8.63
Good amenities with some mentions of areas for improvement.
Value for Money
8.59
Overall value rated positively, especially in terms of location.
Food and Beverage
8.14
Breakfast varied in quality; some positive mentions but also suggestions for improvement.
Overall Experience
8.61
Positive experience highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Convenient Location and Quick Access to Zermatt
Located next to the train station in Täsch, Hotel City provides easy access to Zermatt in just 12 minutes. Ideal for travelers looking to explore the picturesque town effortlessly.

Cozy Accommodations with Modern Amenities
Enjoy a comfortable stay in rooms equipped with satellite TV, and many featuring a balcony to soak in the stunning views. Perfect for relaxing after a day of adventure.

Farm-to-Table Dining and Relaxing Bar
Indulge in delicious Swiss cuisine made from fresh ingredients sourced from the hotel's farm or local market. Unwind at the bar with a nightcap or your favorite drink in a warm and inviting atmosphere.

Ready to experience a delightful stay at Hotel City? Book now for a memorable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 738 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
R
Rene couple de
10
Prima.
Pros:

Tolles Frühstück. Sehr gute Lage. Top Personal.

2026-05-09 via Nuitee
J
Jacobus Albertus Johannes couple za
9
2026-05-05 via Nuitee
A
Anna family_with_children us
10
Great service and good overall value for what’s included. We will return!
Pros:

The hotel is well situated near the train station and a small grocery store. The staff is very friendly and helpful. We ate dinner at the on-site restaurant (not included) and breakfast which was included in the price. Everything was fresh and we enjoyed our meals.

Cons:

Nothing

2026-05-03 via Nuitee
P
Pablo Mariano couple ar
9
2026-04-18 via Nuitee
O
owen solo_traveller gb
10
From the moment checking bin to the day I left all round stay
Pros:

Rooms very clean breakfast 10/10. And over the road from station . Very quiet . Just lovely hotel staff so nice.

Cons:

Nothing

2026-04-17 via Nuitee
S
Szabo solo_traveller hu
9
Pros:

A reggeli bőséges,személyzet gyors,épületen belül hangulatos étterem meglepően izletes ételekkel és gyors kiszolgálással

2026-04-16 via Nuitee
S
Susan family_with_children de
6
Pros:

Lage
Sauberkeit

Cons:

Matratzen viel zu hart, hab kein Auge zugemacht
Eher rustikal
Zu teuer für die Ausstattung

2026-04-15 via Nuitee
K
Karen extended_group au
10
Staff amazing bed sooo comfy great bar service and breakfast was awesome
Pros:

The view the breakfast the beds everything

Cons:

The shower was a tad difficult to stand in. But manageable

2026-04-15 via Nuitee
R
Rui solo_traveller pt
7
Pros:

Localização

Cons:

Toalhas de banho rotas
Funcionários da limpeza a entrar pelo quarto dentro sem autorização

2026-04-14 via Nuitee
A
Andrea couple ch
9
2026-04-13 via Nuitee
V
Veronique couple fr
8
Pros:

L'emplacement en face de la gare permettant d'aller a Zermatt.
Le parking sur place
Le petit déjeuner varié

2026-04-13 via Nuitee
M
Maren couple de
8
Gemütliches und persönliches Hotel
Pros:

Wir haben uns sehr gut aufgehoben gefühlt. Das Frühstück war reichhaltig und liebevoll hergerichtet. Das Personal war sehr freundlich und zuvorkommend. Die Lage war für uns perfekt, da gegenüber der Bahnhof ist.

Cons:

Alles bestens!

2026-04-13 via Nuitee
D
Delia solo_traveller ch
9
2026-04-13 via Nuitee
B
Beat couple ch
8
2026-04-12 via Nuitee
C
Corinne couple ch
9
2026-04-12 via Nuitee
A
Alba family_with_children es
8
Pros:

La cercania a la estacion y el desayuno muy completo. Todos los productos del aseo con muy buena calidad.

Cons:

Las almohadas un poco incomodas. Mucho ruido por las noches.

2026-04-10 via Nuitee
G
Gabriel couple ar
10
Pros:

Desayuno excelente, asi como tambien el servicio de cena, la ubicaciones excelente , facilmente se accede al transfer a Zermatt y tiene 2 supermercados cercanos.

Cons:

Lo unico objetable es que la habitacion no posee heladera.

2026-04-09 via Nuitee
K
kristen family_with_children us
10
Fantastic stay, would stay again!
Pros:

Very comfortable beds, quiet room, great view, close to restaurants and train station, excellent breakfast, great food at the restaurant.

Cons:

Instructions for the spa as foreigners may not know the expectations and norms.

2026-04-09 via Nuitee
J
Joachim family_with_children de
9
Pros:

Gute Lage direkt am Shuttle-Terminal. Sehr nettes und hilfsbereites Personal. Kostenloser super late check-out zum Ende des Skitages

Cons:

es war alles i.O

2026-04-09 via Nuitee
R
Rifquah family_with_children za
8
Pros:

The host was a lovely lady and made everything very easy for us. Both rooms had balconies with a beautiful view. We had dinner at the restaurant and all of our requests (regarding no alcohol) were accepted. Dinner was really good. The breakfast had good options as well, and provided us with what we needed.

Cons:

The hotel felt a little bit old and outdated, but I think this added to the charm so I can't say that I completely didn't like it.

2026-04-07 via Nuitee