Hotel City

Hotels
8.5 (690 reviews)
Neue Kantonsstrasse , Täsch , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Sauna
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
7.64
Multiple reviews mentioned issues, including bedbugs.
Service
9.11
Staff is noted as super friendly and helpful in several reviews.
Location
9.15
Many reviews highlight the excellent proximity to train stations.
Room Quality
8.1
Generally good reviews, but some rooms had varying comfort levels.
Amenities
8.63
Good amenities with some mentions of areas for improvement.
Value for Money
8.59
Overall value rated positively, especially in terms of location.
Food and Beverage
8.14
Breakfast varied in quality; some positive mentions but also suggestions for improvement.
Overall Experience
8.61
Positive experience highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Convenient Location and Quick Access to Zermatt
Located next to the train station in Täsch, Hotel City provides easy access to Zermatt in just 12 minutes. Ideal for travelers looking to explore the picturesque town effortlessly.

Cozy Accommodations with Modern Amenities
Enjoy a comfortable stay in rooms equipped with satellite TV, and many featuring a balcony to soak in the stunning views. Perfect for relaxing after a day of adventure.

Farm-to-Table Dining and Relaxing Bar
Indulge in delicious Swiss cuisine made from fresh ingredients sourced from the hotel's farm or local market. Unwind at the bar with a nightcap or your favorite drink in a warm and inviting atmosphere.

Ready to experience a delightful stay at Hotel City? Book now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 690 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Alba • family_with_children • es
8
Pros:

La cercania a la estacion y el desayuno muy completo. Todos los productos del aseo con muy buena calidad.

Cons:

Las almohadas un poco incomodas. Mucho ruido por las noches.

2026-04-10 • via Nuitee
J
Joachim • family_with_children • de
9
Pros:

Gute Lage direkt am Shuttle-Terminal. Sehr nettes und hilfsbereites Personal. Kostenloser super late check-out zum Ende des Skitages

Cons:

es war alles i.O

2026-04-09 • via Nuitee
G
Gabriel • couple • ar
10
Pros:

Desayuno excelente, asi como tambien el servicio de cena, la ubicaciones excelente , facilmente se accede al transfer a Zermatt y tiene 2 supermercados cercanos.

Cons:

Lo unico objetable es que la habitacion no posee heladera.

2026-04-09 • via Nuitee
K
kristen • family_with_children • us
10
Fantastic stay, would stay again!
Pros:

Very comfortable beds, quiet room, great view, close to restaurants and train station, excellent breakfast, great food at the restaurant.

Cons:

Instructions for the spa as foreigners may not know the expectations and norms.

2026-04-09 • via Nuitee
R
Rifquah • family_with_children • za
8
Pros:

The host was a lovely lady and made everything very easy for us. Both rooms had balconies with a beautiful view. We had dinner at the restaurant and all of our requests (regarding no alcohol) were accepted. Dinner was really good. The breakfast had good options as well, and provided us with what we needed.

Cons:

The hotel felt a little bit old and outdated, but I think this added to the charm so I can't say that I completely didn't like it.

2026-04-07 • via Nuitee
A
amanda • couple • gb
10
Lovely area, train stop across way, better value than stopping over at Zemmerat
Pros:

Exellent location for visiting Zemmerat, very helpfull staff, comfortable, nice open fire for relaxation and good wholesome breakfast

Cons:

Nothing to note

2026-04-05 • via Nuitee
D
Denise • couple • ch
9
Foto Blick vom Balkon.
Pros:

Ist gut gelegen. Freundliches Personal.
Das Essen (Abendessen, Frühstücken) war lecker.

2026-04-05 • via Nuitee
A
Arkadiusz • couple • de
7
Alles optimal
Pros:

Schöne Panorama Alpenblick

Cons:

Alles gut

2026-04-05 • via Nuitee
F
Francine • family_with_children • ch
9
Pros:

Bon hôtel ,bien situé

Cons:

Cette année un peu moins de choix pour le petit déjeuné, mais reste quand même bien

2026-04-04 • via Nuitee
M
Michael • solo_traveller • at
9
2026-03-31 • via Nuitee
S
Stanislaw • family_with_children • gb
7
2026-03-30 • via Nuitee
E
Elena • couple • ch
8
Pros:

Die Lage ist optimal, nah am Bahnhof für die Fahrt nach Zermatt mit dem Shuttle -Zug. Sehr gutes Frühstück. Sehr gutes und preiswertes Abendessen. Eine zweckmässige Alternative zum Zermatt für sportliche Gäste.

Cons:

Das Zimmermobiliar ist in die Jahre gekommen. Allerdings, man erwartet auch kein Luxus für diesen Preis und 1 Nacht.

2026-03-27 • via Nuitee
G
Gabriel • couple • ar
10
Perfect stay
Pros:

Very spacious rooms and quite near train station

2026-03-24 • via Nuitee
Y
Yordana • couple • ch
10
2026-03-24 • via Nuitee
R
Robert • extended_group • us
10
2026-03-23 • via Nuitee
D
Dafisch • family_with_children • ch
8
Pros:

Das Zimmer war sehr schön

Cons:

Das Personal war übervordert, es war unterbesetzt

2026-03-20 • via Nuitee
G
Gustavo Ferreira Duarte • family_with_children • br
10
2026-03-20 • via Nuitee
T
Tedi • solo_traveller • nl
8
2026-03-16 • via Nuitee
C
Corrado • couple • it
10
Weekend bellissimo
Pros:

La camera era bellissima, la colazione abbondante sia dolce che salata, sono stati tutti molto gentili e disponibili.

2026-03-12 • via Nuitee
響 • family_with_children • jp
10
2026-03-09 • via Nuitee