Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Run down room
Comfort issues with air conditioning

Categories

Cleanliness
3.78
The room was not clean with issues like blood stains on the toilet pad and a foul smell.
Service
8.25
Staff were friendly and helpful, though unable to resolve comfort issues with the air conditioning.
Location
8.79
Hotel is well-located near eateries.
Room Quality
4.74
Room was run down and significantly different from pictures.
Amenities
7.27
Basic amenities were available but not sufficient for comfort.
Value for Money
6.73
Not worth the price given the condition of the room and cleanliness issues.
Food and Beverage
7.58
No specific comments noted about food.
Overall Experience
7.25
Overall experience marred by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:17

Property Description

Convenient Location

Comfortable Rooms

Friendly Staff

Book your stay at SMART HOTEL SEKSYEN 15 SHAH ALAM to experience the perfect blend of comfort and convenience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 96 reviews
Cleanliness: 3.78
Service: 8.25
Location: 8.79
Room Quality: 4.74
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 7.58
Overall Experience: 7.25
N
nur amalina • couple • my
6
2026-01-25 • via Nuitee
B
bboy • family_with_children • my
7
2025-12-03 • via Nuitee
A
AzaM • couple • my
6
Pros:

Good location close to eateries. Friendly & helpful staff 1 lady during the day & 1 boy standby at night.

Cons:

Room run down very different from picture. Aircond takes very long to cool . Asked the boy staff to help setting still same hot. Forced myself to sleep even hot steamy room make me sweaty. Not comfortable. Only wake up morning a bot cooler.

2025-11-14 • via Nuitee
S
shafiq • couple • my
10
2025-11-07 • via Nuitee
H
Hariprasaad • couple • my
1
2025-11-01 • via Nuitee
A
azman • couple • my
1
Menyesal
Pros:

Nothing

Cons:

1. Kawasan luar sangat suram
2. Bilik x bersih
3. Pintu toilet terkopak
4. Dekat dlm toilet ade pad berdarah masa kami check in
5. Bilik berbau
6. Syiling di toilet ade lubang besar di atas.

2025-10-25 • via Nuitee
L
Lewis • family_with_children • my
7
2025-10-05 • via Nuitee
J
juhaidah • family_with_children • my
10
Pros:

Bilik besar berbaloi

Cons:

Lipas🙃😁

2025-08-09 • via Nuitee
F
FATHUL • couple • my
5
2025-08-08 • via Nuitee
S
ShaH • couple • np
10
2025-07-30 • via Nuitee
H
Hassim • family_with_children • my
7
2025-07-21 • via Nuitee
H
Hafiz • couple • my
10
2025-07-16 • via Nuitee
H
Hasya • review category business travellers • my
6
Pleasant
2025-07-07 • via Nuitee
M
Muhammad • review category business travellers • my
5
Passable
2025-06-29 • via Nuitee
M
Mohd • young couple • my
5
Passable
2025-06-02 • via Nuitee
A
Amisa • review category business travellers • my
5
Passable
2025-05-23 • via Nuitee
H
Hasife • review category business travellers • my
6
Pleasant
2025-05-08 • via Nuitee
K
Kai • group • my
1
Bad
Pros:

not included in the booking.
Water pressure was almost NIL. The water shower was not even possible for washing my hair.
the towers were old and looked soiled.
Should raise the room rate and improve services.
A single bedroom was not available.

2025-03-24 • via Nuitee
M
Mohd • review category business travellers • my
5
Passable
2025-02-27 • via Nuitee
P
Putera • review category business travellers • my
8
Very good
2025-02-23 • via Nuitee