Hotel Palacio

Hotels
8.7 (3047 reviews)
Bartolomé Mitre 1364 , Montevideo , uy

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Children allowed

Facilities

Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Old room quality
Inadequate breakfast

Categories

Cleanliness
8.51
Some reviews noted issues with cleanliness, such as mosquitos in the room.
Service
9.48
Most reviews positively highlighted the kindness and helpfulness of the staff.
Location
9.52
Many reviewers appreciated the hotel's convenient and charming location.
Room Quality
7.97
Several comments mentioned that rooms were old and in need of refurbishment.
Amenities
9
The hotel provided basic amenities, although some were lacking like breakfast.
Value for Money
8.46
The pricing was seen as fair compared to other hotels.
Food and Beverage
7.51
Breakfast service was criticized as insufficient and of low quality.
Overall Experience
9.18
Overall, guests found their stay enjoyable, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:04

Property Description

City-Centric Elegance

Spacious Rooms with City Views: Enjoy the picturesque cityscape through large windows in our spacious rooms adorned with antique furnishings and parquet floors.

Convenient Location: Immerse yourself in the culture with art galleries, antique shops, and pubs just around the corner. Explore the historic Harbour Market and Solis Theatre within walking distance.

Easy Access to Transportation: Whether you're arriving by bus or plane, Hotel Palacio offers convenience being just 3 km from Tres Cruces Bus Terminal and 20 km from Carrasco International Airport.

Experience the charm and convenience of Hotel Palacio for your next stay in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$7 per person per night when using an existing bed.
    Children from 2 years old to 17 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3047 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.18
G
Gregorio Alberto • solo_traveller • us
10
Pros:

Excelente

Cons:

Perfecto

2026-06-14 • via Nuitee
N
Nataša • couple • rs
10
2026-06-13 • via Nuitee
M
Maria Vittoria • solo_traveller • br
10
Incrível e inesquecível
Pros:

Localização incrível, perto de comercio e das principais atrações turísticas! Fiz tudo andando e consegui conhecer lugares incríveis pela redondeza! Todo o time do hotel foi super acolhedor, receptivos e sempre faziam questão de ver se eu estava bem!

2026-06-13 • via Nuitee
F
Filippo • solo_traveller • br
9
2026-06-11 • via Nuitee
P
Priscilla • couple • us
10
¡Un toque de hogar lejos de casa!
Pros:

¡La ubicación y la arquitectura! ¡También no pudimos tener suficiente del personal! ¡Siempre tan acogedor y listo para ayudar de cualquier manera! ¡Se sentía como si nos estuviéramos quedando con la familia! ¡Definitivamente volveremos!

Cons:

¡No había nada malo en la propiedad que no nos gustara!

2026-06-11 • via Nuitee
A
Alliatti • solo_traveller • br
7
2026-06-11 • via Nuitee
D
Daniel • couple • br
10
Perfeito
Pros:

Maravilhoso atendimento.

Cons:

Gostei de tudo

2026-06-11 • via Nuitee
D
Daniela • couple • br
9
Pros:

localização excelente

2026-06-10 • via Nuitee
B
BANNISTER • solo_traveller • cl
10
Pros:

Todo

2026-06-10 • via Nuitee
S
Siqueira • family_with_children • br
9
Hotel antigo com uma estrutura mto boa e funcional.
Pros:

O Hotel Palácio possui uma excelente localização: bem central, próximo ao portal da cidade, Palácio Salvo, teatro Solis, praça da Independência, avenida 18 de julho e mais... Sua acomodação é antiga, mas tudo funciona perfeitamente bem: quartos limpos, banheiro com chuveiro maravilhoso, aquecedor( fomos no período frio), acústica do quarto maravilhosa ( não ouvimos nenhum barulho externo), camas macias e confortaveis. O hotel não possui café da manhã, mas há um cafezinho com um bolinho de manhã, como cortesia. Custo benefício mto bom.

Cons:

Nada a reclamar.

2026-06-08 • via Nuitee
B
Berrios • family_with_children • cl
7
Pros:

La atención del personal de recepción

Cons:

Todo bien

2026-06-08 • via Nuitee
S
Sosa • family_with_children • uy
7
2026-06-07 • via Nuitee
S
SamuBL • solo_traveller • br
10
2026-06-05 • via Nuitee
E
Elsa • solo_traveller • uy
10
Pros:

El trato del personal, la higiene y la ambientacion.

Cons:

Nada.

2026-06-05 • via Nuitee
I
Igor • solo_traveller • br
7
2026-06-04 • via Nuitee
K
Kristen • solo_traveller • us
9
2026-06-02 • via Nuitee
I
Ingo • solo_traveller • de
7
Gute Preis Leistung
Pros:

Gut

Cons:

Alles gut

2026-06-02 • via Nuitee
A
Andressa • solo_traveller • br
8
Funcionárias atendem super bem, lugar muito bonitinho e organizado, limpíssimo, estrutura e moveis antigos, mas super a
Pros:

Lugar super limpo e funcionarias super educadas e prestativas.

Cons:

Apenas um vazamento no piso entre área do box e banheiro.

2026-06-01 • via Nuitee
M
Mariana • solo_traveller • uy
8
Pros:

El lugar y la ubicación

2026-06-01 • via Nuitee
M
Maria Inés • solo_traveller • co
8
2026-05-31 • via Nuitee