Hotel Palacio

Hotels
8.7 (2977 reviews)
Bartolomé Mitre 1364 , Montevideo , uy

Children allowed

Facilities

Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Old room quality
Inadequate breakfast

Categories

Cleanliness
8.51
Some reviews noted issues with cleanliness, such as mosquitos in the room.
Service
9.48
Most reviews positively highlighted the kindness and helpfulness of the staff.
Location
9.52
Many reviewers appreciated the hotel's convenient and charming location.
Room Quality
7.97
Several comments mentioned that rooms were old and in need of refurbishment.
Amenities
9
The hotel provided basic amenities, although some were lacking like breakfast.
Value for Money
8.46
The pricing was seen as fair compared to other hotels.
Food and Beverage
7.51
Breakfast service was criticized as insufficient and of low quality.
Overall Experience
9.18
Overall, guests found their stay enjoyable, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:04

Property Description

City-Centric Elegance

Spacious Rooms with City Views: Enjoy the picturesque cityscape through large windows in our spacious rooms adorned with antique furnishings and parquet floors.

Convenient Location: Immerse yourself in the culture with art galleries, antique shops, and pubs just around the corner. Explore the historic Harbour Market and Solis Theatre within walking distance.

Easy Access to Transportation: Whether you're arriving by bus or plane, Hotel Palacio offers convenience being just 3 km from Tres Cruces Bus Terminal and 20 km from Carrasco International Airport.

Experience the charm and convenience of Hotel Palacio for your next stay in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$7 per person per night when using an existing bed.
    Children from 2 years old to 17 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2977 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.18
F
Felix solo_traveller us
9
Pros:

No brecfast

2026-05-02 via Nuitee
S
Sabrina couple br
9
Foi uma ótima estadia
Pros:

Recepção e atendimento muito bons, estética do hotel muito legal, tem um terraço com vista para o porto, quarto aconchegante e confortável, localização excelente.

2026-05-02 via Nuitee
D
Deepak solo_traveller uy
9
2026-05-01 via Nuitee
A
Agustin couple ar
7
2026-05-01 via Nuitee
E
Elsa solo_traveller uy
9
Pros:

La ubicación y la limpieza

Cons:

No hay nada para criticar

2026-04-29 via Nuitee
J
Juliana solo_traveller br
6
2026-04-28 via Nuitee
R
Rikicale family_with_children ar
10
Pros:

Lugar muy cómodo y limpio en cuánto a sus habitaciones, excelente ubicación y muy buena atención del personal! Totalmente recomendable

2026-04-27 via Nuitee
A
Ana Lara couple br
9
Pros:

Todo o hotel tem um estilo antigo, tudo muito organizdo e conservado. O atendimento é excelentes. O quarto, banheiro e varanda são espaçosos, com bastante superfícies de armazenamento. A localização está muito próxima de diversos pontos turísticos.

Cons:

A primeira vista o hotel parece pequeno, apenas uma portinha, mas não se assuste por dentro é tudo muito bem cuidado. Em dias de maior trânsito pode ser dificil estacionar próximo ao hotel.

2026-04-27 via Nuitee
L
LEONARDO couple co
10
Pros:

Exelente ubicación y atención

2026-04-27 via Nuitee
S
sandra couple br
10
Foi maravilhosa!
Pros:

De Tudo

2026-04-27 via Nuitee
S
sofia couple it
7
Pros:

palazzo d'epoca, bell'atmosfera familiare

Cons:

quartiere degrado

2026-04-25 via Nuitee
M
Marcelo solo_traveller br
9
Pros:

Super localização 👏👏

2026-04-24 via Nuitee
C
Christoph couple de
8
Gute Option für einen kurzen Aufenthalt in Montevideo
Pros:

Gute Lage in der Altstadt, um Montevideo zu erkunden.

Cons:

Etwas hellhörig im Haus

2026-04-24 via Nuitee
J
Jacqueline couple br
8
Pros:

Localização ótima!

2026-04-23 via Nuitee
L
levan solo_traveller ar
8
Cómoda estancia
Pros:

la ubicación excelente porque estaba cerca del Buquebus y al lado de la peatonal... por mi extancia corta muy bueno todo. la habitación recién pintada y cómoda

Cons:

un poco el olor de la pintura fresca, pero abriendo la ventana todo funcionó

2026-04-22 via Nuitee
couple ar
10
2026-04-22 via Nuitee
W
Wilson family_with_children br
7
2026-04-21 via Nuitee
L
Lindsay couple ca
8
Staff is soooo nice
Pros:

Its antique, so not newest. Very cute elevator. Huge valuted ceiling. Pretty quiet. I liked the patio. The staff were so nice to me and always tried their best to make it better even tho im a pain sometimes. They didnt seem bothered by me. Has coffee available because no coffee shops open early in centro

Cons:

Its older building so some routine maintenance is required

2026-04-21 via Nuitee
A
Aleksei couple uy
7
2026-04-20 via Nuitee
J
Julio solo_traveller es
9
Pros:

habitación

2026-04-20 via Nuitee