Hotel Palacio

Hotels
8.7 (2833 reviews)
Bartolomé Mitre 1364 , Montevideo , uy

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Children allowed

Facilities

Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Old room quality
Inadequate breakfast

Categories

Cleanliness
8.51
Some reviews noted issues with cleanliness, such as mosquitos in the room.
Service
9.48
Most reviews positively highlighted the kindness and helpfulness of the staff.
Location
9.52
Many reviewers appreciated the hotel's convenient and charming location.
Room Quality
7.97
Several comments mentioned that rooms were old and in need of refurbishment.
Amenities
9
The hotel provided basic amenities, although some were lacking like breakfast.
Value for Money
8.46
The pricing was seen as fair compared to other hotels.
Food and Beverage
7.51
Breakfast service was criticized as insufficient and of low quality.
Overall Experience
9.18
Overall, guests found their stay enjoyable, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:04

Property Description

City-Centric Elegance

Spacious Rooms with City Views: Enjoy the picturesque cityscape through large windows in our spacious rooms adorned with antique furnishings and parquet floors.

Convenient Location: Immerse yourself in the culture with art galleries, antique shops, and pubs just around the corner. Explore the historic Harbour Market and Solis Theatre within walking distance.

Easy Access to Transportation: Whether you're arriving by bus or plane, Hotel Palacio offers convenience being just 3 km from Tres Cruces Bus Terminal and 20 km from Carrasco International Airport.

Experience the charm and convenience of Hotel Palacio for your next stay in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$7 per person per night when using an existing bed.
    Children from 2 years old to 17 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2833 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.18
B
Bruno • family_with_children • fr
8
2026-03-01 • via Nuitee
C
Cornelia • solo_traveller • ch
9
Pros:

Very nice and central!

Cons:

-

2026-02-28 • via Nuitee
N
Nora • family_with_children • be
8
Pros:

Zeer interessante locatie, vlakbij plaza independencia. Vriendelijke ontvangst en charmant interieur.

Cons:

Het bed was wel erg smal. De badkamer is verouderd, maar dat past ook bij de stijl van het hotel.

2026-02-28 • via Nuitee
J
joelle • couple • fr
8
Un hôtel au charme désuet, idéalement situé, mais qui mériterait quelques soins
Pros:

Le charme, les équipements d’une autre époque tel que l’ascenseur
La terrasse pour la chambre du 6e étage
L’emplacement de l’hôtel

Cons:

La literie un peu vieillotte

2026-02-28 • via Nuitee
D
Deirdre • family_with_children • au
9
Pros:

Great location and security, helpful staff, good bathroom and comfortable room overall.

2026-02-27 • via Nuitee
N
Nicolas • solo_traveller • cl
9
2026-02-27 • via Nuitee
A
Almuinha Cesinha • couple • br
8
Pros:

Localização ótima. Bom atendimento.

2026-02-26 • via Nuitee
C
Castro Rguez • solo_traveller • es
9
Muy acogedor.
Pros:

La cama es especialmente cómoda. Si bien no tiene un desayuno como tal, es un detalle que dejen café, té y bizcocho por la mañana a modo de cortesía.
El personal fue tremendamente amable.

Cons:

Acceso por escaleras para llegar al hotel, inconveniente si se lleva maleta grande.

2026-02-25 • via Nuitee
T
Thaís • couple • br
8
2026-02-24 • via Nuitee
N
nfuy1992 • family_with_children • uy
10
2026-02-24 • via Nuitee
A
Anna • couple • pl
10
Charming retro hotel
Pros:

Sweet charming retro place. Good location and charming hosting ladies

2026-02-24 • via Nuitee
C
Charlotte • couple • ch
8
2026-02-24 • via Nuitee
T
trix • family_with_children • ch
10
Pros:

es war einfach nur schön. fühlte mich wie zu hause!

Cons:

-

2026-02-23 • via Nuitee
S
segundo22 • solo_traveller • ar
10
Excelente
Pros:

La atencion del personal es increible, me parecio una zona muy segura para camnar tanto de dia como de noche, muchos comentarios sobre que era peligroso, pero me parecio super seguro en cualquier momento del dia.

2026-02-23 • via Nuitee
A
Alfaro • couple • ar
8
L
Pros:

La ubicación es excelente, está en la zona central e histórica de Montevideo.El edificio del hotel conserva el mobiliario original y está pronto a cumplir 100 años, todo en excelente estado, muy cuidado.

Cons:

El desayuno es extremadamente modesto.

2026-02-14 • via Nuitee
M
michel • couple • fr
9
2026-02-14 • via Nuitee
F
Federico • couple • uy
8
2026-02-14 • via Nuitee
A
Anne Marie • family_with_children • it
10
Great value hotel in perfect location to explore Montevideo
Pros:

Charming little hotel with old world charm. friendly staff .very clean .rooms basic but clean and perfectly adequate .

Cons:

Nothing it was a fantastic stay .

2026-02-13 • via Nuitee
A
Alfonso • extended_group • es
9
2026-02-13 • via Nuitee
M
Maria • family_with_children • ar
8
2026-02-12 • via Nuitee