Hotel Palacio

Hotels
8.7 (3139 reviews)
Bartolomé Mitre 1364 , Montevideo , UY

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location
Cons:
Old room quality
Inadequate breakfast

Categories

Cleanliness
8.51
Some reviews noted issues with cleanliness, such as mosquitos in the room.
Service
9.48
Most reviews positively highlighted the kindness and helpfulness of the staff.
Location
9.52
Many reviewers appreciated the hotel's convenient and charming location.
Room Quality
7.97
Several comments mentioned that rooms were old and in need of refurbishment.
Amenities
9
The hotel provided basic amenities, although some were lacking like breakfast.
Value for Money
8.46
The pricing was seen as fair compared to other hotels.
Food and Beverage
7.51
Breakfast service was criticized as insufficient and of low quality.
Overall Experience
9.18
Overall, guests found their stay enjoyable, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:04

Property Description

City-Centric Elegance

Spacious Rooms with City Views: Enjoy the picturesque cityscape through large windows in our spacious rooms adorned with antique furnishings and parquet floors.

Convenient Location: Immerse yourself in the culture with art galleries, antique shops, and pubs just around the corner. Explore the historic Harbour Market and Solis Theatre within walking distance.

Easy Access to Transportation: Whether you're arriving by bus or plane, Hotel Palacio offers convenience being just 3 km from Tres Cruces Bus Terminal and 20 km from Carrasco International Airport.

Experience the charm and convenience of Hotel Palacio for your next stay in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 3139 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.18
A
Adrian • couple • cr
8
Clásico y bonito pero necesita retoques.
Pros:

El personal: Lidia, Lilián, Ana y Virginia, quienes son súper amables y colaboradoras.

Cons:

El problema con las llaves y llavines de las habitaciones 61 y 64. La ducha de esas habitaciones con poca presión de agua.

2026-09-20 • via Nuitee
M
Morgane • solo_traveller • fr
10
2026-09-18 • via Nuitee
J
Julia M • solo_traveller • ar
9
Fui por trabajo una noche pero me hubiera gustado por lo menos 2
Pros:

Es bellísima antigua y conservada … los colchones son estupendos

Cons:

Nada

2026-09-18 • via Nuitee
J
JOSEOMARQUINTERO • solo_traveller • co
8
Pros:

Ubicado estratégicamente para conocer el casco histórico

2026-09-17 • via Nuitee
E
Edson • solo_traveller • br
8
Pros:

A localização e os funcionários fazem toda a diferença. Recomendo demais!

Cons:

O barulho ao abrir a porta de entrada. Toca uma campainha muito estranha! Mas nada que atrapalha a experiência.

2026-09-15 • via Nuitee
S
Susana • extended_group • ar
10
Cerca de muchísimos puntos de interés
Pros:

La ubicación es excelente y es muy valorable la calidez y eficiencia de todo el personal

2026-09-14 • via Nuitee
M
Marian • solo_traveller • cz
10
2026-09-14 • via Nuitee
L
Leandro Nogueira • solo_traveller • br
10
2026-09-13 • via Nuitee
L
Lenin Ramon • solo_traveller • br
8
2026-09-12 • via Nuitee
E
Eduardo • solo_traveller • br
3
2026-09-11 • via Nuitee
C
Carolina • couple • br
6
Pros:

Localização boa

Cons:

Café da manhã não existe. Atendente nos ligou de madrugada (e nos acordou) para fechar a porta do elevador, sendo que ela poderia ter subido para fechar.

2026-09-11 • via Nuitee
P
Paula • extended_group • ar
10
Pros:

Todo fue genial. Si bien no tiene desayuno pudimos cada mañana degustar un cafecito con budin casero.

2026-09-10 • via Nuitee
V
Viviana • solo_traveller • ar
10
Pros:

Atención

Cons:

Todo muy bien

2026-09-10 • via Nuitee
C
Celso Roza Sampaio • solo_traveller • br
10
De volta ao passado
Pros:

Localização, conforto, limpeza e atendimento foram excepcionais. Prédio antigo com mobiliário de época, tudo muito bem cuidado. O chuveiro é excelente. O tempo estava frio 4⁰C na rua, mas o aquecimento cumpriu bem o seu papel, além das cobertas existentes.

Cons:

Ter ficado só 4 dias.

2026-09-10 • via Nuitee
E
Elsa • solo_traveller • uy
10
2026-09-09 • via Nuitee
E
Elsa • solo_traveller • uy
10
Pros:

La atención del personal, lo cómodo del lugar, lo limpio que está todo.

Cons:

Nada, siempre es un gusto.

2026-09-09 • via Nuitee
J
Jorge • couple • co
8
Excelente ubicación y el personal muy amables todas
Pros:

Ubicación y el personal muy cordiales y colaboradores

Cons:

El baño un poco incómodo

2026-09-06 • via Nuitee
M
Magdalena • couple • ar
10
2026-09-04 • via Nuitee
M
Mariana • solo_traveller • uy
8
Pros:

Acogedor , bien ubicado. El personal muy amable. Limpio y cómodo

Cons:

El desayuno debería ser un poco más completo

2026-09-03 • via Nuitee
P
Petra • solo_traveller • at
10
2026-09-02 • via Nuitee