Hotel Shiva Continental

Hotels
7.4 (17 reviews)
The Mall, Kulri,Near Picture palace , Mussoorie , in

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Children allowed

Facilities

Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Table tennis
Currency exchange
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Room service excellence
Cons:
Room mismatch with booking

Categories

Cleanliness
7.5
Guests appreciated the clean rooms, but there were occasional mentions of cleanliness issues.
Service
7.3
Room service was highlighted as a positive aspect, but some guests had complaints about service inconsistencies.
Location
7.5
The hotel's location was commended for its convenience, though some guests felt it could have been better.
Room Quality
6.5
The discrepancy between the room shown during booking and the actual room affected the overall room quality rating.
Amenities
6
Guests expressed disappointment over the lack of amenities matching their expectations.
Value for Money
5
Many guests found the value for money subpar due to the mismatch between the room advertised and the actual room received.
Food and Beverage
7
Mixed reviews on the food and beverage offerings, with some guests praising the room service and others critiquing the variety and quality.
Overall Experience
6.5
Overall experience was affected by discrepancies between expectations and reality, leading to mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:02

Property Description

Spectacular Mountain Views

At Hotel Shiva Continental, perched 2500 metres above sea level, immerse yourself in breathtaking views of the surrounding mountain range. The property boasts a 24-hour front desk and complimentary Wi-Fi access, ensuring a seamless stay.

Leisure and Entertainment

Indulge in a variety of indoor games at the hotel's tour desk, including table tennis, chess, and carom. For relaxation, enjoy the cool mountain breeze while unwinding in the comfortable rooms equipped with essential amenities and en suite bathrooms with hot and cold shower facilities.

Culinary Delights

Savor delectable local and international cuisine at the multi-cuisine restaurant or opt for private dining with room service. Whether you seek adventure or tranquility, Hotel Shiva Continental offers a perfect retreat amidst nature's beauty.

Experience serenity and comfort at Hotel Shiva Continental. Book your stay now for an unforgettable mountain getaway.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 17 reviews
Cleanliness: 7.5
Service: 7.3
Location: 7.5
Room Quality: 6.5
Amenities: 6
Value for Money: 5
Food and Beverage: 7
Overall Experience: 6.5
P
Parveen • couple • in
3
2026-01-02 • via Nuitee
A
Ali • family with young children • in
10
Exceptional
2025-05-27 • via Nuitee
S
Shalu • young couple • in
5
Passable
Pros:

Room service's was best

Cons:

The picture shown while booking was not matched the room they given....

2025-04-20 • via Nuitee
R
Rahul • young couple • in
5
Passable
2025-01-25 • via Nuitee
M
Monalisha • young couple • in
7
Good
Pros:

Nice

Cons:

Location

2024-09-26 • via Nuitee
B
Benaf • family with young children • in
7
Good
2024-08-22 • via Nuitee
G
Garima • young couple • in
2
Rooms are in a pathetic state
Cons:

Staff is rude and has no courtesy at all. I had booked this place for my elderly parents for 2 days. TV and lights in the room were not working. Furnishing in the bathroom was broken. They have made fancy common areas but the rooms are in a pathetic shape.

2024-07-29 • via Nuitee
A
Ankur • solo traveller • in
10
Exceptional
Pros:

Shiva Continental Mussoorie exceeded my expectations. The stunning mountain views from the room were breathtaking. Impeccable service, comfortable rooms, and delicious dining options made my stay truly memorable. The central location allowed easy exploration of the town. A perfect blend of luxury and nature, I can't wait to return!

2023-08-29 • via Nuitee
M
Mayank • family with young children • in
8
Very good
2023-08-20 • via Nuitee
A
Ankit • family with young children • in
9
Superb
2023-08-17 • via Nuitee
V
Vinay • family with young children • in
10
Exceptional
Pros:

Location from the Mall road was very near

2023-06-21 • via Nuitee
S
Sanjay • family with young children • in
10
Stay was awesome .
Pros:

Food is awesome . Service is very fast . Staff is very polite . Restaurant is spacious & clean .

Cons:

Not applicable .

2023-06-05 • via Nuitee
D
Dinesh • family with young children • in
5
Passable
2023-06-01 • via Nuitee
R
Rahul • with friends • in
9
Superb
Pros:

Clean rooms, took care of the group of senior citizens. Quickly provided room heaters as the temperature started getting cold.

2023-03-25 • via Nuitee
M
Mahesh • family with young children • in
9
Superb
2023-03-13 • via Nuitee
N
Nishant • family with young children • in
8
Very good
2022-12-20 • via Nuitee
M
Mayur • family with young children • in
4
Disappointing
2022-11-30 • via Nuitee