Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Designated smoking area
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Cons:
Dirty rooms
Poor management
Noise issues

Categories

Cleanliness
4.81
Numerous complaints about mold, lack of cleaning, and dirty towels. Significant issues reported.
Service
9.28
Friendly staff reported, but poor management and responsiveness to issues noted.
Location
9.82
Good location with cafes nearby and a nice patio.
Room Quality
5.77
Reported mold issues and broken amenities significantly affected room quality.
Amenities
8.8
Basic amenities such as breakfast and tea/coffee available, but nothing exceptional.
Value for Money
6.76
Overpriced given the poor room conditions and service.
Food and Beverage
8.31
Basic breakfast considered satisfactory, but overall quality on the lower side.
Overall Experience
7.28
Overall experience marked by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:03

Property Description

Experience the charm of Porto at Hotel Borsalino, perfectly situated in the vibrant Bonfim district.

Convenient Location
Just a short drive from iconic sights like Ribeira Square and the Porto Historic Center, our hotel places you in the heart of the action, with countless attractions within easy reach.

Comfortable Accommodations
Unwind in one of our 15 modern guest rooms, each equipped with LED televisions and rainfall showers for a refreshing retreat. Enjoy complimentary wireless internet and nightly housekeeping for added convenience.

Delicious Start to Your Day
Wake up to a complimentary continental breakfast each morning before exploring the city. Our friendly multilingual staff ensures a warm welcome, and room service is available for your comfort.

Don’t miss out on the opportunity to create unforgettable memories— book your stay at Hotel Borsalino today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 10 reviews
Cleanliness: 4.81
Service: 9.28
Location: 9.82
Room Quality: 5.77
Amenities: 8.8
Value for Money: 6.76
Food and Beverage: 8.31
Overall Experience: 7.28
F
francesca
8
Pros:

Personale gentile e disponibile, colazione basic ma soddisfacente.

2025-11-24 • via Nuitee
R
Ricardo
8
Pros:

Achei o café o pouco basico, mas foi bom

2025-11-12 • via Nuitee
D
Deirdre • partner
8
Pros:

Warm, friendly staff, very helpful. Room spacious- beds comfortable for us, extra needed blanket was available. Basic measured breakfast, tea and coffee there all day.
Nice patio to sit out. Cafes. nearby . Thank you

2025-11-02 • via Nuitee
M
Maria Montserrat • partner
8
Pros:

Espacio tranquilo

2025-10-11 • via Nuitee
R
Roberto • partner
4
Pros:

Internet hat gepasst, Frühstück war das allernötigste da.
Zimmer wo ich war verschimmelt, "klomücken", Fernsehen funktionierte nicht und Steckdosen waren runtergehangen, Hinterleitungen sichtbar. Duschkopf konnte man nicht einhängen da es abgebrochen war. Obwohl ich es beim Empfang berichtet habe, nichts hat sich getan.
Parkplatz sind für größere Autos weniger geeignet. Bewertung 2 Sterne wegen der Hilfe beim Rausfahren des Autos.

2025-10-07 • via Nuitee
J
Jam
2
Pros:

The bed was not comfortable, and the size of the bed for a couple was not sufficient (it was not a queen size bed.) The breakfast was lacking, there was even no espresso. The shower was leaking, and the toilet was not working properly! The flush had issues and the water kept flowing unless the main water line was closed, so it’s such a hassle. The “basic” room which had no AC, also had no shower gel or shampoo, and the towels are terrible.

2025-10-06 • via Nuitee
L
loan • family
2
Pros:

1. Mold in the room
2. No cleaning room
3. Loud noise from staff including manager's family staying and chatting at night
4. Replacing towels with dirty ones
5. Poor management system
6. Staff wasn't able to provide receipts only hotel manager so we had to wait until she was available
7. Hotel manager blamed Expedia for false advertisements
8. For the above reason, hotel manager refused to give us our reserved 'city view' room with twin beds upstairs; but instead, she placed us in the basement with a room that was dirty and moldy, which was immediately reported to Expedia
9. Hotel rating claims to be 3 but overall it deserves a rating of 0
10. Asking Expedia to never partner with this hotel ever again
11. Due to health concerns and an unhealthy and toxic environment, someone needs to investigate this hotel

2025-09-29 • via Nuitee
D
Dominique
8
Pros:

Bon hotel

2025-09-13 • via Nuitee
I
Incoronata maria
8
Pros:

Hotel economico a 600 metri dalla metro che porta al centro di Porto... Nel complesso il soggiorno e stato gradevole per quello che abbiamo speso... La signora gentilissima anche se parlano solo portoghese... Colazione discreta

2022-02-21 • via Nuitee
A
alves
10
Belle residence et bon accueil
Pros:

Tres belle residence qui sort du commun avec bon acceuil, attention acces parking largeur limitée.

2021-08-24 • via Nuitee