Ivy Bush Royal Hotel by Compass Hospitality

Hotels
Compass Hospitality
7.4 (1937 reviews)
Spilman Street , Carmarthen , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great breakfast variety
Polite and helpful staff
Cons:
Issues with room cleanliness
Uncomfortable beds
Cold room temperatures

Categories

Cleanliness
6.44
Several reviews indicated issues with cleanliness, such as visible mould and dirty curtains.
Service
8.41
Staff received praise for being accommodating and helpful.
Location
7.95
Location was frequently noted as convenient and central.
Room Quality
6.9
Some rooms were described as nice, while others faced issues such as cold temperatures.
Amenities
7.43
Amenities were mentioned positively regarding the bar area and lounge.
Value for Money
6.89
Value was viewed as fair for the stay duration, despite some issues.
Food and Beverage
7.44
Breakfast had positive feedback, but also negative comments about dinner quality.
Overall Experience
7.71
General sentiment was positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:45

Property Description

Luxurious Accommodation
The Ivy Bush Royal offers 81 beautifully furnished bedrooms, including family rooms, executive rooms, and a two-room suite, providing comfort and style for all guests.

Blend of Old World Charm and Modern Facilities
Fully refurbished and modernised, this hotel seamlessly combines its historic charm with contemporary amenities, ensuring a unique and comfortable stay for every guest.

Ideal Location for Business and Leisure
Located at the gateway to West Wales, The Ivy Bush Royal welcomes both business and leisure travellers, offering a perfect blend of style and convenience for a memorable stay.

To experience the perfect blend of old-world charm and modern comfort, book your stay at The Ivy Bush Royal today!

Important information:

Please note that children are not allowed to share beds.

When booking for 28 nights or more, different policies and additional supplements will apply.

Please note that a maximum of 2 dogs is allowed per room.

When traveling with pets, please note that an extra charge of GBP 20 per pet, per maximum stay of 4 days, applies.

Please inform the property at least 1 day in advance of your stay/ if you plan to bring a pet.

Please note that pets are only allowed in the guest rooms and designated outdoor areas.

All pets staying at this property must have received a flea treatment before check-in.

Please note that pets are not permitted in the public bar or restaurant, except guide dogs.

Owners are responsible for supervising pets at all times.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1937 reviews
Cleanliness: 6.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 7.44
Overall Experience: 7.71
J
Jayne extended_group gb
7
2026-03-21 via Nuitee
T
TheresaP001 Couples Ellisfield, Basingstoke, Hampshire, England
2
Tatty & not at all dog friendly
Pros:

Sold as 450 yards from the station - actually 6 minute walk up a very steep hill.
Charged £20 for a dog per night and also noticed £5 to park a car overnight..

Check-in - Receptionist not friendly or engaging, advised dog couldn’t go to the breakfast room, asked if we could have breakfast in the bar … sorry dogs not allowed in the bar, we ended up having breakfast on the ‘outside terrace’ AKA the smoking area, not nice. Breakfast standard no choice of eggs of vegetarian options that I noticed.

Our room was nothing like the photos on the website. Shabby furniture, old bathroom in need of a refurb and mould under the window near the bed..

We honestly couldn’t get out of there quick enough this morning ..

Wouldn’t recommend it !!

2026-03-18 via Tripadvisor
S
Susan couple gb
8
2026-03-17 via Nuitee
M
Marion couple gb
2
Wouldn't stay again. Value for money POOR FOR US!!!!
Cons:

Misrepresentation of OUR ROOM on website, very tired, hadn't been decorated for ages but bathroom ok. Complained but staff not interested, plenty of rooms hard luck. Room wasn't made up, no apology.

2026-03-16 via Nuitee
A
Adam solo_traveller gb
4
Disappointing. So noisy i didn't bother staying for breakfast.
Pros:

Lounge bar. Room and bathroom were spacious.

Cons:

Kept awake all night by guests in next room. Walls are that thin i could hear them talking and laughing all night. When considering placement of guests your staff should have taken this into consideration.

2026-03-16 via Nuitee
N
Navien extended_group gb
8
2026-03-16 via Nuitee
S
Stephen couple gb
7
2026-03-15 via Nuitee
L
lorraine hazel couple gb
8
Pros:

Nice quiet room.. lovely bath with nice hot water

2026-03-14 via Nuitee
G
Gemini couple gb
4
2026-03-13 via Nuitee
G
Gemini couple gb
4
2026-03-13 via Nuitee
S
steeeeveg Couples
10
A lovely old hotel near the town centre
Pros:

I really liked everything about this lovely old hotel. Great location, close to everything; clean, quiet room; a bath (you don't seem so many of them these days) with lots of hot water; friendly staff; great price; and a nice (and big) breakfast. What's not to like??

2026-03-11 via Tripadvisor
K
Kondaveeti extended_group gb
10
2026-03-10 via Nuitee
R
Roksana couple gb
6
2026-03-10 via Nuitee
P
paul couple gb
8
2026-03-07 via Nuitee
E
Elaine couple gb
8
Clean, quiet hotel with good breakfast
Pros:

Comfortable, clean and quiet hotel in the centre of the town. Good breakfast with lots of choice. Great value for money.

Cons:

There is no free parking for residents at the hotel.

2026-03-07 via Nuitee
R
Ravenhairedlady Friends getaway Wiltshire, England
6
Tired but Good
Pros:

This hotel was booked for a coach tour. I arrived concerned as recent reviews were not complimentary. The hotel is a little tired and there were some niggles with some of the rooms. Overall though it was absolutely fine. Friendly staff, rooms cleaned to a decent standard and good food in the restaurant. There did seem to be some issues with rooms in the basement but on the first floor things were fine. Plenty of parking available which costs £5 a night. Walking into the town took about 5 minutes. I would stay here again.

2026-03-06 via Tripadvisor
S
Sunshine38686256674 Couples Newport, South Wales, Wales
2
This is NOT a pet friendly hotel
Pros:

I have stayed in this property on numerous occasions previously however I am very disappointed and due to the attitude of the staff I shall never stay again. We booked this hotel as it clearly states "welcoming pet friendly hotel which offers a warm welcome to well behaved pets and understands they are part of the family" however based on my experience this is not the case. We returned to the hotel to have a drink and were only then told, even after having the courtesy to enquire, that the dog was only allowed out on the balcony area. We then asked what the situation was regarding breakfast as we had booked via the phone having enquired about the dog and were only then told, rather curtly by the receptionist may I add, that the solution was to leave the dog in the room or in the vehicle. If you are looking to stay in a pet friendly hotel in Carmarthen this is NOT the one.

2026-03-05 via Tripadvisor
W
Wendy couple gb
9
2026-03-05 via Nuitee
C
Christopher couple gb
8
2026-03-04 via Nuitee
W
Wilk couple gb
8
We’ve stayed at this location many times, breakfast is always first class staff are always pleasant, will recommend and
Pros:

Location was good

Cons:

Rooms were dated decor wise

2026-03-02 via Nuitee