Phoenicia Holiday Resort

Hotels
7.4 (315 reviews)
Popas Mamaia Nord DC 86 , Mamaia Nord , ro

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location near the beach
Good food and beverage options
Entertainment for children
Cons:
Issues with cleanliness
Variable room quality
Staff behavior noted as unprofessional

Categories

Cleanliness
4.99
The reviews mention significant issues with cleanliness, including dirty rooms and areas.
Service
7.96
General comments indicate standard service; however, some reviews mention unqualified staff.
Location
8.5
Location is often highlighted as a positive aspect, especially its proximity to the beach.
Room Quality
6.95
Varied experiences with room cleanliness; some rooms were clean and spacious, others not well maintained.
Amenities
7.98
Amenities such as good food options and entertainment are positively noted.
Value for Money
7.44
Some reviews suggest the hotel may not be worth the money paid, indicating an average value.
Food and Beverage
7.99
Generally good comments about food variety and quality; some concerns raised.
Overall Experience
7.36
Overall experience reflects a mix of enjoyment and disappointment among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 23:58

Property Description

Luxurious Beachfront Location
Experience a private beach with free sun beds and umbrellas, nestled between Lake Siutghiol and the Black Sea.

Culinary Delights
Indulge in a variety of cuisines at the restaurant with a terrace, as well as refreshing drinks at 2 pool bars and the main bar above the cascading waterfalls.

Family-Friendly Amenities
Enjoy air-conditioned apartments with balconies, a spa bath in each bathroom, a playground by age group, swimming pool with slides, and entertainment programs for children.

To book your stay at Phoenicia Holiday Resort and explore all these amenities, reserve now.

Important information:

Please note that guests have to wear the bracelets they receive upon check-in to be able to benefit from the hotel's facilities.

Please note that Phenicia Holiday Resort will contact guests after booking to request their invoicing details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 13 years old stay for 200 lei per person per night when using an existing bed.
    Children from 2 years old to 13 years old stay for 83.30 lei per person per night when using an available extra bed.
    People 14 years old and over stay for 176.40 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 315 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.36
D
Dorina family_with_children de
10
2025-09-06 via Nuitee
C
Cosmin family_with_children ro
1
Cel ami urat sejur
Pros:

Nimin

Cons:

Foarte mare mizerie si prosope murdare si palja infecta

2025-09-06 via Nuitee
couple ro
6
Cons:

Curatenia

2025-09-05 via Nuitee
M
Mirza ratib family_with_children gb
1
I would not come again here.
Pros:

Location

Cons:

Absolutely not worth the money .
Everything cheap and 3rd class

2025-09-05 via Nuitee
family_with_children ro
8
A fost un sejur relaxant
Pros:

Foarte bun

Cons:

Unele zone de pe plaja erau neingrijite

2025-09-05 via Nuitee
A
Andrei couple ro
4
Pros:

probabil.. locatia, era destul de aproape de plaja..

Cons:

Dezamagitor. Camerele erau murdare, nu era efectuata o minima curatenie. Pe jos se spala cu un mop .. murdar de asemenea , masuta de cafea a fost gasita din prima zi pana in ultima zi murdara cu cafea.. in baie nu s-a facut curat tot sejurul , tot acolo mirosea a canalizare.

2025-09-04 via Nuitee
C
Cristian family_with_children ro
9
Good, yet was better years ago
Pros:

Beach, restaurant and food

Cons:

Its not really about not liking these, mostly comes from comparison to the 2021 holiday over there.
Hotel and apartment facilities look degraded, interior pools require to be refurbished, overall I'd say that entire location may soon need some repairs, perhaps a facelift 🤪

2025-09-02 via Nuitee
C
Cristina family_with_children ro
10
Superb
Pros:

Am plecat de acasă fara nici o așteptare,aveau nota proasta pe Booking si multe comentarii dubioase insa eu am zis sa incerc si bine am facut😁
Am avut o super vacanta,mai oameni buni am tot fost prin alte țări (Grecia,Italia, Bulgaria,) si va spun sincer nu ii mai dădeam litoralului Romanesc nici o șansă, însă Phenicia m-a uimit si am sa va spun si de ce♥️
In primul rand mancarea este de calitate multaaa diversificata si facuta cu gust,nu ai cum sa nu găsești ceva bun....multe felurile....multe rău... prăjituri, înghețată,fructe,......carne de miel...porc..pui... pește...salate...iaurtele pt copii...pita calda facuta de ei....
Ciorbitele de la pranz ( 3 diferite in fiecare zi) erau facute ca la mama acasă...gata cu mancarea ca va fac poftă 🤣
Apartament frumos,curat, confortabil.... spectacole pt copii si adulți...piscine Frumoase...curtea îngrijită....plaja curată....
Felicitări Phenicia nota 10👍😘

.

2025-08-31 via Nuitee
S
Somesan family_with_children ro
10
2025-08-28 via Nuitee
A
Alina family_with_children ro
10
Un sejur reusit de fiecare data la Phoenicia
Pros:

Pentru familie cu copil mic este ideal. Mancare ok, cazare spatioasa, loc de promenada in resort, activitati de divertisment pt copii, nu te plictisesti niciodata, cred ca este cel mai variat loc de pe litoralul nostru. Recomandam lantul hotelier Phoenicia cu drag!

Cons:

- sugestie: ar fi ideal de montat pe plaja si leagane pt copii mici si mai mari
- un colt de mancare special pt bebelusi
- apartamentele de la Holiday nu prea mai au 4 stele ( cam 3+) baia este cam degradata

2025-08-25 via Nuitee
M
Maria Monica extended_group ro
10
Pros:

Ca întotdeauna, o experiență placuta. Apartamentul spațios, curat, cu toate dotările, ne-au așteptat sucuri din partea casei. Partea din interiorul resortului îngrijită permanent, am observat și îmbunătățiri fata de anul trecut. Mâncarea a fost excepțională, pentru toate gusturile, vârstele și dietele. Cu siguranță am să revin!

2025-08-25 via Nuitee
P
Pandelea family_with_children ro
8
Cons:

Curățenie în corpul jade nu există
Plaja, a lasat un gust amar

2025-08-23 via Nuitee
F
Florin family_with_children ro
10
Pros:

Ai tot ce vrei ...

Cons:

Unii oamenii care nu isi schimba comportamentul...sa fie primii la masa,la plaja,parca nu mai prind,Umple farurile de parca nu au mai mancat de o săptămână si ce crezi ...jumătate ramane in farfurie.La plaja isi ocupa locurile cu prosoape sa prinda loc a doua zi...tipic romanesc

2025-08-21 via Nuitee
F
Florin solo_traveller ro
6
Nu mai venim curand!
Pros:

Curatenia in camere.

Cons:

Mancarea din ce in ce mai slaba de la an la an, personalul necalificat si plictisit... Sictirit

2025-08-21 via Nuitee
A
Adrian solo_traveller ro
4
2025-08-20 via Nuitee
A
Andrei family_with_children ro
7
2025-08-19 via Nuitee
A
Adrian family_with_children ro
9
2025-08-19 via Nuitee
J
jamuna family_with_children ro
5
Very nice
Pros:

Ye

Cons:

Yes

2025-08-19 via Nuitee
T
Tereza family_with_children ro
9
2025-08-19 via Nuitee
F
FLORENTINA CIUCĂ family_with_children ro
5
2025-08-18 via Nuitee