Le Vieux Cep

Hotels
8 (885 reviews)
44 Rue Saint Louis , Cilaos , RE
+262 262 31 71 89

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Nice pool
Cons:
Room cleanliness issues
High prices for amenities
Inadequate room space

Categories

Cleanliness
7
Several mentions of poor cleanliness and maintenance such as mold in the bathroom and overall outdated facilities.
Service
9.5
Positive remarks about friendly and attentive staff contribute to a high service rating.
Location
9
Good remarks about the location and surroundings.
Room Quality
7.5
Complaints regarding room size and comfort, with some guests noting issues like outdated and cramped rooms.
Amenities
8
Amenities such as pool and restaurant were appreciated, but some were found lacking in quality.
Value for Money
6.5
Several reviews indicate dissatisfaction with the value for money, suggesting high prices for subpar offerings.
Food and Beverage
8.5
The breakfast received positive feedback, but other meals did not live up to expectations.
Overall Experience
8
Mixed reviews overall, with some guests expressing disappointment but others enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:22

Property Description

Scenic Mountain Setting
Located in the picturesque mountainous region of Cilaos, our hotel boasts a tranquil garden with a heated swimming pool, perfect for unwinding amidst nature's beauty.

Luxurious Amenities
Indulge in relaxation with our hot tub and sauna facilities, and retreat to spacious rooms equipped with modern comforts like a flat-screen TV, balcony with mountain views, and elegant wooden furniture.

Culinary Delights and Entertainment
Savor traditional dishes at our restaurant with stunning views of Piton des Neiges from the terrace. On colder days, cozy up by the fireplace or enjoy live piano music in our inviting living room.

Ready to experience a blend of comfort and natural beauty? Book your stay at Le Vieux Cep now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 885 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
M
Marine • couple • re
6
2026-11-06 • via Nuitee
D
Delphine • couple • re
10
2026-11-05 • via Nuitee
M
Mélisendre • couple • fr
7
2026-11-04 • via Nuitee
N
Nadine • couple • fr
8
2026-11-04 • via Nuitee
A
agnes • couple • re
8
week end anniversaire
Pros:

toujours le cote authentique de l hotel , le personnel tres agreable , le restaurant

Cons:

rapport qualite prix un peu mediocre

2026-11-03 • via Nuitee
L
Leanne • solo_traveller • fr
6
Perfect location for hiking and close to restaurants. Heated pool is an extra bonus.
Pros:

Great staff, friendly and helpful.

Cons:

Room was not as clean as I would expect and a few broken things in the room but it was ok for a couple of days.

2026-11-03 • via Nuitee
O
Oceane • couple • re
8
2026-11-02 • via Nuitee
G
Gilles • couple • fr
8
Pros:

L'emplacement de l'hôtel
La piscine chauffée à 28°C
Le restaurant

Cons:

Le manque d'enthousiasme de l'accueil à la réception

2026-11-02 • via Nuitee
M
MPV • couple • fr
8
Pros:

Emplacement de l’hôtel, la vue, le cadre

Cons:

Chambre petite, peu de place pour ouvrir 2 valises en grand... Etablissement bien mais qui reste cher

2026-11-02 • via Nuitee
M
Murielle • couple • re
10
2026-11-01 • via Nuitee
F
Fischer • couple • re
9
2026-11-01 • via Nuitee
S
Stéphane • couple • ca
7
Correcte
Pros:

L’emplacement, piscine chauffée, vue du bloc du piton des neiges, très bon petit déjeuner à 16 euros.
Vous ferez de l’exercice pour entrer au WC tellement que c’est petit.

Cons:

Gros problème de réseau wifi. Impossible d’avoir une connexion stable pour plus d’une minute dans la chambre du dernier étage; même si nous étions juste en face de la réception. Plusieurs plaintes; pas de résultats. 5 jours sans réseau fiable pour des travailleurs en ligne comme nous, c’est très pénalisant.

2026-10-31 • via Nuitee
L
Lapoele • solo_traveller • fr
8
Pros:

Emplacement tres proche du centre .
Piscine superbe. Petits déjeuners au top.
Literie impeccable.

Cons:

L'emplacement de ma chambre 109 situé
À l'entrée du bâtiment donc bcp de passage.
Des cafards dans la salle de bain.

2026-10-30 • via Nuitee
J
Julia • couple • fr
8
Super merci
Pros:

Super emplacement restaurant et petit dej super . Personnel très accueillant merci

Cons:

Pas de quoi grignoter avant le repas

2026-10-27 • via Nuitee
V
Vincent • couple • fr
8
2026-10-27 • via Nuitee
P
Pierre-Louis • couple • fr
8
2026-10-25 • via Nuitee
L
liliane • couple • fr
8
2026-10-25 • via Nuitee
S
sebastien • solo_traveller • re
8
2026-10-24 • via Nuitee
S
Sandra • couple • re
10
Relaxante
Pros:

Le restaurant, le calme, le professionnalisme du personnel magnifique

2026-10-23 • via Nuitee
R
Robert • couple • re
8
Pros:

Bel endroit ,propre ,bien situé pas loin de la ville .

2026-10-23 • via Nuitee