Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Air conditioning issues
High price for the stay

Categories

Cleanliness
8.79
Standard quality for this hotel tier.
Service
9.26
The staff were very friendly and helpful.
Location
9.3
Great location, just across the road from the main town.
Room Quality
8.75
Comfortable stay in a modern bedroom yet traditional chalet.
Amenities
8.78
Facilities are very nice with good access to the spa.
Value for Money
8.24
The price paid was considerable for the stay.
Food and Beverage
9.29
Fantastic breakfast with many options.
Overall Experience
8.76
A lovely stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:02

Property Description

Luxurious Amenities:
Featuring an outdoor hot tub, spa, and ski-to-door access, Hotel Hell offers a 4-star experience like no other.

Complimentary Extras:
Guests enjoy free entry to Mar Dolomit swimming pools, sauna, steam bath, fitness centre, and outdoor hot tub - adding exceptional value to their stay.

Scenic Views and Comfortable Accommodation:
Enjoy stunning mountain views from rooms equipped with modern amenities like flat-screen TV, minibar, and soundproofed windows.

Escape to Hotel Hell for a truly indulgent getaway.

Important information:

Please note that children under the age of 12 must be accompanied by an adult to use the fitness center.

Please note, when booking more than 3 rooms, different policies and additional supplements may apply.

Please note that the large outdoor parking lot is right in front of the hotel, is available to our guests for 10 € per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for € 50 per person per night when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 80 per person per night when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1046 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 8.76
R
Roger Yeh solo_traveller tw
10
2026-07-17 via Nuitee
F
Frederik Vestergaard couple dk
9
Komfortabelt ophold
Pros:

Personalet var meget venligt og imødekommende. Der var mulighed for parkering på stedet, hvilket var en stor fordel. Værelset var rummeligt og havde en dejlig balkon, og morgenmaden var god med et fint udvalg.

Cons:

Prisen var lidt høj, men ellers var der ikke noget at sætte en finger på.

2026-07-16 via Nuitee
A
alfredo couple br
6
Ruim
2026-07-15 via Nuitee
S
Sam McGaz couple qa
10
A perfect stay for us to explore this area of the spectacular Dolomites
Pros:

A genuinely lovely find in pretty Val Gardena. Modern and clean hotel, with lots of little extras to make your stay as comfortable as possible. Super close to town (5-10 min walk max) and a few day-hike cable cars (we easily walked to Alpe de Suisse and Seceda). Also easy driving for others. We stayed in the summer, but the on-site ski slope would be so cool in the winter. Lovely restaurant for breakfast and general food. Cool views of sunset. The spa facilities looked so so good - we sadly didn't have time to use them. A perfect stay for us to explore this area of the spectacular Dolomites.

Cons:

Parking and breakfast should be included in the room rate (it was $10 a day to park and $15 each a day for breakfast). The balconies also have no privacy, which is a little awkward when you're all trying to watch the sunset in your spa dressing gown. But overall, a lovely stay with no major complaints.

2026-07-14 via Nuitee
C
Colleen couple us
10
2026-07-14 via Nuitee
A
Andreas couple se
7
2026-07-13 via Nuitee
L
Linoy solo_traveller il
9
Pros:

Pool was great, staff were friendly. Room was big. Location was excellent, close to everything.

Cons:

No AC in the room. Breakfast can be better.

2026-07-12 via Nuitee
U
Urano couple jp
10
2026-07-10 via Nuitee
T
Thomassen extended_group no
10
Pros:

Hyggelig mottak og at vi får ha koffert stående på vent noen dager

2026-07-09 via Nuitee
A
Aarti solo_traveller us
10
2026-07-06 via Nuitee
S
Shawn solo_traveller us
10
2026-07-05 via Nuitee
F
Francisco couple cl
10
Amazing hotel in beautiful Ortisei
Pros:

Modern bathroom and very well appointed room, good location and the service was friendly and top notch.

Cons:

Very minor detail, but I would have liked a firmer pillow

2026-07-05 via Nuitee
B
BYUNG-YONG solo_traveller kr
10
Pros:

위치가 아주 센터이지 않으면서도 편리하고 마을을 바라보는 조망이 일품이고 무엇보다 레스토랑이 분위기 맛 모두 좋아서 깜짝 놀라 이틀 저녁 모두 편하게 호텔에서 먹었습니다

Cons:

출입도로가 하천변 좁은길이라 나올때 한쪽은 도로공사 트럭이 막고 한쪽은 큰 배송탑차가 막아서 차를 갖고 나오는데 20분이상 걸려서 예정 시간 맞춘다고 애먹었습니다

2026-06-30 via Nuitee
A
AtomsForEnergy solo_traveller us
7
Modern rooms, NO A/C. Good breakfasts.
Pros:

Staff, room fixtures and design were top notch. Breakfast was delicious.

Cons:

Bed was a little hard. No top sheet and only a thick comforter in the heat of summer. No air conditioning. Room was hot...I was soaked in sweat in bed. I would not come here in the summer. For how expensive this is, I would expect climate control. Strange that restaurant does not serve dinner until the latter part of June. The town is already crawling with tourists. Town is overrated in my opinion.

2026-06-22 via Nuitee
L
Lisa couple au
10
2026-06-21 via Nuitee
J
Joshua family_with_children gb
8
Brilliant for Dolomites summer stay
Pros:

Great location and facilities. Breakfast amazing and views from room incredible

Cons:

For the price rooms are a little basic but you’re paying for location

2026-06-18 via Nuitee
S
Shutzu extended_group tw
9
2026-06-17 via Nuitee
C
Christine couple us
10
Lovely stay at a wonderful hotel.
Pros:

From the moment we walked in, we felt immediately at home. I came to find out that it is a family run hotel so the warmth with which we were met was genuine and lovely. The hotel has an ideal location, is clean and comfortable. I highly recommend Hotel Hell.

2026-06-15 via Nuitee
L
Lorie family_with_children us
6
2026-06-11 via Nuitee
C
Changgeun solo_traveller kr
10
2026-06-11 via Nuitee