Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Air conditioning issues
High price for the stay

Categories

Cleanliness
8.79
Standard quality for this hotel tier.
Service
9.26
The staff were very friendly and helpful.
Location
9.3
Great location, just across the road from the main town.
Room Quality
8.75
Comfortable stay in a modern bedroom yet traditional chalet.
Amenities
8.78
Facilities are very nice with good access to the spa.
Value for Money
8.24
The price paid was considerable for the stay.
Food and Beverage
9.29
Fantastic breakfast with many options.
Overall Experience
8.76
A lovely stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:02

Property Description

Luxurious Amenities:
Featuring an outdoor hot tub, spa, and ski-to-door access, Hotel Hell offers a 4-star experience like no other.

Complimentary Extras:
Guests enjoy free entry to Mar Dolomit swimming pools, sauna, steam bath, fitness centre, and outdoor hot tub - adding exceptional value to their stay.

Scenic Views and Comfortable Accommodation:
Enjoy stunning mountain views from rooms equipped with modern amenities like flat-screen TV, minibar, and soundproofed windows.

Escape to Hotel Hell for a truly indulgent getaway.

Important information:

Please note that children under the age of 12 must be accompanied by an adult to use the fitness center.

Please note, when booking more than 3 rooms, different policies and additional supplements may apply.

Please note that the large outdoor parking lot is right in front of the hotel, is available to our guests for 10 € per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1085 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 8.76
C
CHUN HAN • couple • hk
10
Everything is prefect.
Pros:

The location is great, the view from the room is amazing, the staffs are all very helpful and friendly, we wish we could have more time to stay longer. Def worthy for the value.

Cons:

Nil

2026-09-11 • via Nuitee
M
Milica • family_with_children • rs
10
Preporuke!
Pros:

Lokacija, okolina, hrana cistoca, komfor u sobi, devojka sa recepcije sa kovrdzavom kosom je bila jako ljubazna, sve preporuke!

Cons:

Sve je bilo lepo

2026-09-07 • via Nuitee
A
Alexander • solo_traveller • us
10
2026-09-07 • via Nuitee
J
Jeremy • couple • us
10
2026-09-07 • via Nuitee
R
Reyland • couple • us
9
We were very pleased with everything.
Pros:

Lovely property very convenient to town -5 min walk. Comfortable room and bed. Restaurant was exceptional. Staff very friendly and knowledgeable.

Cons:

Bed was a tad too hard for one of us.

2026-09-06 • via Nuitee
N
Noura • couple • kw
10
2026-09-04 • via Nuitee
C
Cornelius • couple • za
10
Very nice location friendly staff
Pros:

Very central

Cons:

All good

2026-09-03 • via Nuitee
C
Casey • extended_group • us
10
Casey O'Callaghan 5/5 just now on Google We just finished a three night holiday in Ortisei and the Hotel Hell
2026-08-31 • via Nuitee
ΠΕΛΑΓΊΑ • solo_traveller • gr
10
Pros:

Υπέροχη τοποθεσία και εξαιρετικά βολική. Ευγενέστατο, φιλικό και εξυπηρετικό προσωπικό. Ευρύχωρα και καλαίσθητα δωμάτια με όλες τις ανέσεις. Εξαιρετικό πρωινό. Πολύ βοηθητική η δωρεάν διάθεση νερού και πάγου!

2026-08-31 • via Nuitee
S
Shyam • extended_group • us
10
Pros:

Great room, location, and best hotel breakfast I’ve ever had

2026-08-30 • via Nuitee
Y
Yoo • family_with_children • kr
10
I‘d love to visit again this winter.
Pros:

Very kind staff and great service

2026-08-29 • via Nuitee
N
NAYOUNG • solo_traveller • fr
10
2026-08-29 • via Nuitee
A
Anne-Elise • solo_traveller • ca
10
Pros:

Beautiful hotel with excellent staff. Stefani was extremely helpful and hospitable. We stayed for three nights while hiking around the area. The room was a perfect retreat at the end of a long and tiring day. Very clean, modern, spacious, with great products. Super quiet fan, bed was very comfortable. Breakfast was great and the hotel was well equipped for hikers. Very close to the town centre.

2026-08-27 • via Nuitee
F
Francesca • couple • it
4
Cons:

Bevande automatiche

2026-08-26 • via Nuitee
K
Krolick • couple • us
9
2026-08-21 • via Nuitee
I
Ignacio • couple • es
9
visitar Seceda.
Pros:

Buena ubicación para conocer Ortisei, Seceda y Alpe de Siusi.
Habitación amplia, confortable y con terraza
Nos sorprendió el excelente restaurante del hotel.
Parking cubierto en el hotel.

Cons:

no dispone de aire acondicionado

2026-08-20 • via Nuitee
P
Pilar • solo_traveller • es
9
2026-08-18 • via Nuitee
L
Leah • family_with_children • ca
9
Hotel He’ll
Pros:

Vanessa at the front desk was super helpful! She gave us hiking recommendations, advice on lift passes, and sites to see in the area.
The hotel and room were nicely finished, and had coffee maker, kettle, and tiny fridge. We loved our deck! The ice machine and cold water dispenser were wonderful during hot weather. We enjoyed the hot tub and the pool next door was fun.

Cons:

Non air-conditioned room was pretty warm in hot weather. The window and deck door opened which helped a little.

2026-08-16 • via Nuitee
Y
Yun-Wen • family_with_children • tw
9
Very good experience, the stuff were kindly
Pros:

Friendly stuff, good breakfast, great location

Cons:

Water flows outside from the bathtub easily, may consider to add more footpads

2026-08-16 • via Nuitee
R
RODERICK • family_with_children • us
10
2026-08-14 • via Nuitee