JR WEST GROUP VIA INN UMEDA

Hotels
•
VIA INN HOTEL CHAIN
8.8 (82 reviews)
1-20 Komatsubaracho, Kita Ward, Osaka, Osaka, 530-0018 , Osaka , JP
81-663145489

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Breakfast available (surcharge)
Housekeeping on request
Coin laundry on site
Wheelchair-accessible public washroom
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Good service
Tasty breakfast
Cons:
Small room size for families
Construction noise nearby
Value for money concerns

Categories

Cleanliness
8.74
General sentiments indicate cleanliness is good, but with minor issues noted.
Service
9.21
Positive mentions of staff interactions and responses.
Location
9.25
High praise for convenient access to dining and transport options.
Room Quality
8.5
Rooms described as comfortable but a bit small for families.
Amenities
8.73
Some missing amenities noted but generally satisfactory.
Value for Money
8.19
Concerns raised regarding pricing relative to service quality.
Food and Beverage
8.74
Breakfast and coffee noted as tasty.
Overall Experience
9.01
Overall positive experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:43

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and a vending machine during your stay.

Full Breakfast Offerings
Start your day right with a full breakfast available daily for a fee.

Central Location
Located in the heart of Osaka, just a short walk from major shopping destinations and attractions.

Make yourself at home in one of the 217 air-conditioned rooms with modern amenities and enjoy the convenience of complimentary wired and wireless internet access. With a range of featured amenities including dry cleaning services and a 24-hour front desk, JR WEST GROUP VIA INN UMEDA ensures a comfortable stay. Book now for an unforgettable experience in Osaka!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 82 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.5
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 9.01
Y
Yoshie
8
Pros:

部屋が清潔で、静かです。
また、アクセスも良いです。

2025-10-12 • via Nuitee
J
Jen chih
8
Pros:

Good

2025-10-07 • via Nuitee
N
Natallia • partner
8
Pros:

The hotel itself was good, average room size, big bathroom, very clean. Breakfast was good too. The use of laundry machine was 500 yen, however all the button commands are in Japanese, I had to call for help to start it. Also you enter a 4 digit secret code so only you can retrieve your laundry when finished. Also the area is difficult to navigate because most human traffic is underground, Umeda station is huge, dozens of exits. For 1st time visitor it is confusing.

2025-10-03 • via Nuitee
A
ATSUSHI
6
綺麗だけどコスパは悪め
Pros:

掃除は行き届いていていました。場所は繁華街で、環境は悪かったです。フロントの対応やサービスを含めコスパは悪いなと感じました。

2025-09-20 • via Nuitee
C
Chisato
6
Pros:

他の宿泊客が廊下でうるさかった

2025-09-20 • via Nuitee
C
Christian
10
Pros:

Accessible hotel

2025-09-15 • via Nuitee
S
Stella • family
10
Pros:

great location. very convenient to underground area & many dining options around. room was spacious enough for my son & i with our luggage. not the most spacious but enough to fit 2 carry on & a check in bag.

2025-09-13 • via Nuitee
S
Sui Kam • partner
10
Pros:

Location is fantastic. Plenty of dining options and shopping right outside the hotel and the underground mall. Metro is nearby. Also it’s nice to have a convenient store connected to the hotel. Laundry facility is high tech as you can see the status from the TV in your room.

2025-09-10 • via Nuitee
C
CHIHCRU
8
Pros:

全体的にきれい
コーヒーが美味しい、朝食も美味しい
フェイスタオルやティッシュペーパーが少ない
冷蔵庫はカードキー入れたらついて欲しい
初日スイッチ入れるのを知らず、翌日電源入ってないことにコンビニ食材が腐ってなかったか不安だった

2025-08-31 • via Nuitee
Y
YOSHIHIKO
10
Pros:

大阪梅田から近く、あ

2025-08-23 • via Nuitee
?
??
8
Pros:

梅田駅や東梅田駅から地下外通って行けて出口からすぐアーケイドの中なので、雨でも濡れないし、日傘も不要！とても立地が良い！

2025-08-23 • via Nuitee
V
Verified traveler
8
Convenient and easily accessible
Pros:

Good location and polite staff. But room is a bit small for a family with adults and kids.

2025-08-22 • via Nuitee
U
Uriel
10
Pros:

Best hotel i stayed in Japan

2025-08-20 • via Nuitee
Y
yuna • family
10
Pros:

受付の人の対応もすごく良く部屋も良くて快適にすごせました。

2025-08-18 • via Nuitee
W
WU HSIUNG
8
Good inn
Pros:

Comfortable and convenient

2025-08-11 • via Nuitee
?
??? • family
10
Pros:

繁華街に近く利用し易く良かったです。

2025-08-02 • via Nuitee
Y
yukari • family
6
Pros:

大阪になれてないと言うのもありますが、ホテルのページで見た地図ではさっぱりわからず大阪駅から徒歩５分が理由で取ったのに見つけるのに30分以上かかりました。
連休ということ、万博などとわかりますが高すぎ。

2025-07-20 • via Nuitee
?
??
6
Pros:

駅からすぐなのに、工事しているためと夜は周りの見通しが悪く、たどり着くのに相当な時間がかかった。

2025-07-19 • via Nuitee
?
?? • family
10
Pros:

立地も良く、部屋も綺麗で快適に過ごせました。

2025-07-05 • via Nuitee
K
K oichiro
10
Pros:

とても良いです

2025-07-01 • via Nuitee