Hotel Il Palazzo

Hotels
9.1 (1321 reviews)
Via San Francesco 8 , Assisi , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and spacious rooms
Great breakfast
Cons:
Some reception issues
Noisy during daytime

Categories

Cleanliness
9.13
Many guests praised the cleanliness and maintenance of the hotel.
Service
9.3
The majority appreciated the helpfulness of the staff, although some had issues with reception.
Location
9.64
The hotel is centrally located, ideal for visiting attractions.
Room Quality
8.89
Rooms were described as clean and comfortable, with some suggestions for improvement.
Amenities
8.82
Amenities like breakfast were well-reviewed, adding to the comfort.
Value for Money
8.68
Guests felt satisfied with what they got for the price.
Food and Beverage
9.13
Breakfast was consistently highlighted as excellent.
Overall Experience
9.2
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:08

Property Description

Historic Setting
Hotel Il Palazzo, housed in the left wing of Palazzo Bartocci Fontana, offers a unique stay in a 16th-Century building, perfectly located between Assisi's famous Basilica of Saint Francis and Piazza del Comune square.

Elegant Rooms with Views
Experience luxury in every detail with air-conditioned rooms featuring LED TVs, parquet floors, and private bathrooms. Select rooms offer stunning views of the Umbria Valley, while the suite boasts beautiful frescoed ceilings for a truly special stay.

Charming Breakfast Experience
Start your day in the breakfast room with original vaulted ceilings, stone walls, and modern decor. Indulge in a buffet-style breakfast amidst a historic and elegant setting.

Book your stay at Hotel Il Palazzo today and immerse yourself in the charm and history of Assisi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1321 reviews
Cleanliness: 9.13
Service: 9.3
Location: 9.64
Room Quality: 8.89
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 9.13
Overall Experience: 9.2
A
Antonio • couple • it
10
Fantastico
Pros:

E' andato tutto oltre le aspettative. Colazione ottima e posizione stupenda. Direi che non avrei proprio immaginato in fase di prenotazione di trovare quanto ho vissuto, anzi è piuttosto giusto dire "abitato".

Cons:

NN

2026-03-21 • via Nuitee
M
Mariagrazia • couple • it
9
Pros:

Ottima posizione,cortesia e disponibiltà del personale eccellente,camera e colazione ottime, ci tornerò sicuramente.

2026-03-21 • via Nuitee
P
pino zinna • solo_traveller • ch
8
Pros:

Freundlicher Empfang ,

Cons:

Kein Wasserkocher im Zimmer

2026-03-21 • via Nuitee
S
silvia • couple • it
9
2026-03-19 • via Nuitee
C
Charles • solo_traveller • us
10
2026-03-19 • via Nuitee
G
Graziella • extended_group • it
8
2026-03-19 • via Nuitee
L
Laura • family_with_children • it
9
Pros:

Ottima posizione, ambienti ben arredati, puliti, accoglienti

2026-03-18 • via Nuitee
C
Claudio • solo_traveller • it
9
Pros:

Struttura accogliente e molto bella in un antico palazzo...stanza ampia e bella. Il bagno con una doccia molto grande. Poi situato in ottima posizione per visitare la città di Assisi vicino alla Basilica e a tutte le altre attrazioni storiche

2026-03-16 • via Nuitee
A
Alessandra • couple • it
9
2026-03-15 • via Nuitee
M
maria gabriella • solo_traveller • it
7
2026-03-12 • via Nuitee
S
SilviaBC • family_with_children • ar
10
Excelente
Pros:

Tiene una ubicación perfecta, habitaciones grandes cómodas y limpias. El baño hermoso.
El personal sumamente atento y gentil.

2026-03-10 • via Nuitee
L
Luciangela • family_with_children • it
10
Una ennesima conferma
Pros:

Posizione, pulizia, cortesia del personale, ottima colazione

Cons:

Nulla

2026-03-08 • via Nuitee
P
Patricia • solo_traveller • gb
10
Excellent stay in a charming and captivating city.
Pros:

Breakfast was excellent and the hotel staff were very welcoming and accommodating, The room was lovely and clean. The hotel is centrally located and within walking distance to all the historical sites

2026-03-08 • via Nuitee
L
Laura • family_with_children • it
9
Ottimo soggiorno
Pros:

Posizione ottima, gentilezza e ospitalità del personale eccellenti, stanza pulita, di dimensioni non generose ma comunque accogliente. Colazione molto buona.

Cons:

Nulla, ho trovato un buon rapporto qualità prezzo.

2026-03-08 • via Nuitee
J
Jeroen • couple • be
9
2026-03-06 • via Nuitee
S
silvia • couple • it
9
Pros:

Posizione eccellente. Staff gentile e disponibile. Camera pulita e curata nei particolari. Molto buona la colazione.

2026-03-04 • via Nuitee
A
antonella • couple • it
9
Se andate ad Assisi, alloggiate all'Hotel Il Palazzo, non Ve ne pentirete
Pros:

La cortesia del personale, l'abbondanza e varietà della colazione e la bella stanza, silenziosa e pulita.

2026-03-04 • via Nuitee
K
Katiuscia • family_with_children • it
10
Le foto dell' albergo fanno fede alla realtà, molto bello e una ottima posizione. Ottimo
Pros:

La stanza, colazione, la posizione e la pulizia.

2026-03-04 • via Nuitee
S
Scattaglia • couple • it
10
2026-03-04 • via Nuitee
A
Anne-Lucie • couple • gb
9
Recommended.
Pros:

Wonderful location and nice staff. The view of the valley from the room we had, as others have commented, was special. I'd book there again.

2026-03-03 • via Nuitee