Hotel Il Palazzo

Hotels
9.1 (1298 reviews)
Via San Francesco 8 , Assisi , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and spacious rooms
Great breakfast
Cons:
Some reception issues
Noisy during daytime

Categories

Cleanliness
9.13
Many guests praised the cleanliness and maintenance of the hotel.
Service
9.3
The majority appreciated the helpfulness of the staff, although some had issues with reception.
Location
9.64
The hotel is centrally located, ideal for visiting attractions.
Room Quality
8.89
Rooms were described as clean and comfortable, with some suggestions for improvement.
Amenities
8.82
Amenities like breakfast were well-reviewed, adding to the comfort.
Value for Money
8.68
Guests felt satisfied with what they got for the price.
Food and Beverage
9.13
Breakfast was consistently highlighted as excellent.
Overall Experience
9.2
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:08

Property Description

Historic Setting
Hotel Il Palazzo, housed in the left wing of Palazzo Bartocci Fontana, offers a unique stay in a 16th-Century building, perfectly located between Assisi's famous Basilica of Saint Francis and Piazza del Comune square.

Elegant Rooms with Views
Experience luxury in every detail with air-conditioned rooms featuring LED TVs, parquet floors, and private bathrooms. Select rooms offer stunning views of the Umbria Valley, while the suite boasts beautiful frescoed ceilings for a truly special stay.

Charming Breakfast Experience
Start your day in the breakfast room with original vaulted ceilings, stone walls, and modern decor. Indulge in a buffet-style breakfast amidst a historic and elegant setting.

Book your stay at Hotel Il Palazzo today and immerse yourself in the charm and history of Assisi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1298 reviews
Cleanliness: 9.13
Service: 9.3
Location: 9.64
Room Quality: 8.89
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 9.13
Overall Experience: 9.2
M
Mariano couple ar
10
2026-02-11 via Nuitee
C
Carla Fraschini family_with_children uy
8
2026-02-10 via Nuitee
A
Armando couple it
8
2026-01-26 via Nuitee
R
Richard extended_group us
9
2026-01-24 via Nuitee
A
Andrea family_with_children it
8
2026-01-23 via Nuitee
U
UPSORN solo_traveller th
10
Pros:

Love everything about the hotel. It's located close to key attractions on the street in the middle level of the hills. Easy to walk up and down. Staff are very helpful. The street can be noisy during daytime but turns quiet and peaceful in the evening.

Cons:

Nothing.

2026-01-21 via Nuitee
E
Ellen couple us
10
Pros:

Location couldn't be better. Clean, warm, inviting space and bonus sitting areas throughout!

Cons:

Everyone and Everything exceeded expectations.

2026-01-20 via Nuitee
D
Daniela extended_group at
10
Top!
2026-01-20 via Nuitee
J
janaynna couple br
10
2026-01-20 via Nuitee
L
Luiz couple br
10
2026-01-19 via Nuitee
N
Norman couple it
9
Pros:

Staff was outstanding, Fabio, Celia, Juliano were friendly and very helpful making great suggestions and dinner reservations at great restaurants.

Cons:

Nothing

2026-01-19 via Nuitee
D
Devina solo_traveller gb
10
2026-01-19 via Nuitee
P
Paul extended_group us
10
2026-01-19 via Nuitee
F
Franco solo_traveller it
8
2026-01-19 via Nuitee
C
Consuelo couple us
8
Good hotel in a good location.
Pros:

Good location within the historic district.

2026-01-17 via Nuitee
J
John extended_group us
10
We would happily stay there again and recommend to others
Pros:

Wonderful staff, nice room, very clean, great location, really good breakfast.

Cons:

The bathroom had a step up to get in … shower was a bit type

2026-01-15 via Nuitee
S
silvia couple it
8
Pros:

Hotel molto bello e curato, in posizione centralissima e con una bella vista sul panorama

Cons:

Ovviamente la posizione centrale crea un po' di problemi a raggiungere il parcheggio, ma non si può avere tutto!

2026-01-08 via Nuitee
C
Caporossi family_with_children it
9
Pros:

Pulizia e cortesia

Cons:

Forse troppo caldo nella stanza, per i miei gusti

2026-01-08 via Nuitee
F
Fernando family_with_children br
10
2026-01-08 via Nuitee
A
Andrea couple it
9
2026-01-04 via Nuitee