Hotel Il Palazzo

Hotels
9.1 (1321 reviews)
Via San Francesco 8 , Assisi , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and spacious rooms
Great breakfast
Cons:
Some reception issues
Noisy during daytime

Categories

Cleanliness
9.13
Many guests praised the cleanliness and maintenance of the hotel.
Service
9.3
The majority appreciated the helpfulness of the staff, although some had issues with reception.
Location
9.64
The hotel is centrally located, ideal for visiting attractions.
Room Quality
8.89
Rooms were described as clean and comfortable, with some suggestions for improvement.
Amenities
8.82
Amenities like breakfast were well-reviewed, adding to the comfort.
Value for Money
8.68
Guests felt satisfied with what they got for the price.
Food and Beverage
9.13
Breakfast was consistently highlighted as excellent.
Overall Experience
9.2
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:08

Property Description

Historic Setting
Hotel Il Palazzo, housed in the left wing of Palazzo Bartocci Fontana, offers a unique stay in a 16th-Century building, perfectly located between Assisi's famous Basilica of Saint Francis and Piazza del Comune square.

Elegant Rooms with Views
Experience luxury in every detail with air-conditioned rooms featuring LED TVs, parquet floors, and private bathrooms. Select rooms offer stunning views of the Umbria Valley, while the suite boasts beautiful frescoed ceilings for a truly special stay.

Charming Breakfast Experience
Start your day in the breakfast room with original vaulted ceilings, stone walls, and modern decor. Indulge in a buffet-style breakfast amidst a historic and elegant setting.

Book your stay at Hotel Il Palazzo today and immerse yourself in the charm and history of Assisi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1321 reviews
Cleanliness: 9.13
Service: 9.3
Location: 9.64
Room Quality: 8.89
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 9.13
Overall Experience: 9.2
J
Jeroen • couple • be
9
2026-03-06 • via Nuitee
K
Katiuscia • family_with_children • it
10
Le foto dell' albergo fanno fede alla realtà, molto bello e una ottima posizione. Ottimo
Pros:

La stanza, colazione, la posizione e la pulizia.

2026-03-04 • via Nuitee
S
silvia • couple • it
9
Pros:

Posizione eccellente. Staff gentile e disponibile. Camera pulita e curata nei particolari. Molto buona la colazione.

2026-03-04 • via Nuitee
S
Scattaglia • couple • it
10
2026-03-04 • via Nuitee
A
antonella • couple • it
9
Se andate ad Assisi, alloggiate all'Hotel Il Palazzo, non Ve ne pentirete
Pros:

La cortesia del personale, l'abbondanza e varietà della colazione e la bella stanza, silenziosa e pulita.

2026-03-04 • via Nuitee
A
Anne-Lucie • couple • gb
9
Recommended.
Pros:

Wonderful location and nice staff. The view of the valley from the room we had, as others have commented, was special. I'd book there again.

2026-03-03 • via Nuitee
G
Gorgoglione • couple • it
10
2026-03-02 • via Nuitee
B
Beatrice • solo_traveller • it
10
2026-03-02 • via Nuitee
B
Bellelli • extended_group • it
9
2026-03-01 • via Nuitee
F
Federici • couple • us
10
Surpassed our expectations - would definitely choose this hotel again.
Pros:

Its location is perfect. Our room had a fabulous view of the valley below.
The room was spacious and very well appointed. Breakfast was excellent!
All staff members were welcoming and helpful.

Cons:

No issues.

2026-03-01 • via Nuitee
A
albericci • extended_group • it
10
Un esperienza ad Assisi da rifare sicuramente sempre con la solita tappa all'hotel il Palazzo .
Pros:

Molto buona la colazione hotel molto bello e personale alla reception molto cordiale e attento ad ogni tua richiesta .

Cons:

La cameriera ai tavoli non guasterebbe se fosse un po più sorridente per una serena e simpatica colazione ma penso che vedendo il complesso fosse solo un caso di quel giorno.

2026-02-28 • via Nuitee
F
Franco • couple • it
7
Pros:

Struttura un poco fredda negli arredi , tutto molto minimalista, non proprio di charme

Cons:

Non avere la finestra in camera , ma un buco in alto in un finto spazio esterno .

2026-02-27 • via Nuitee
F
Filippo • solo_traveller • it
10
2026-02-26 • via Nuitee
L
Laura Anna Maria • couple • it
10
2026-02-26 • via Nuitee
A
Alessia • couple • it
10
Assisi ancora più bella in questo hotel
Pros:

A parte la posizione chiara a tutti , la gentilezza dello staff sia in fase di prenotazione che in tutti i momenti del soggiorno. La stanza oltre che bellissima molto molto pulita. La doccia fantastica. Colazione internazionale ottima e abbondante. Davvero una grande scoperta ad Assisi , quando tornerò saprò già dove andare.

2026-02-25 • via Nuitee
C
Carvelli • solo_traveller • it
10
Pros:

Pulizia ,cordialità e posizione eccellente

Cons:

Tutto perfetto

2026-02-25 • via Nuitee
M
MICHELE • couple • it
9
2026-02-24 • via Nuitee
R
Raffaele • couple • it
10
In un luogo così, direi ECCELLENTE.
Pros:

La struttura e’ splendida, ho viaggiato tanto ma non mi aspettavo che poteva essere cosi’ positiva, perfettamente ristrutturata offre il massimo confort a tutti i cliente. Ci tornerò volentieri appena potrò. Complimenti.

Cons:

Praticamente nulla.

2026-02-23 • via Nuitee
R
Rocco • extended_group • it
10
Un hotel perfetto, un prezzo ottimo per un alloggio davvero di qualità. Posizione top!
2026-02-23 • via Nuitee
K
Katinka • couple • gb
10
2026-02-23 • via Nuitee