Hotel Il Palazzo

Hotels
9.1 (1426 reviews)
Via San Francesco 8 , Assisi , it

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and spacious rooms
Great breakfast
Cons:
Some reception issues
Noisy during daytime

Categories

Cleanliness
9.13
Many guests praised the cleanliness and maintenance of the hotel.
Service
9.3
The majority appreciated the helpfulness of the staff, although some had issues with reception.
Location
9.64
The hotel is centrally located, ideal for visiting attractions.
Room Quality
8.89
Rooms were described as clean and comfortable, with some suggestions for improvement.
Amenities
8.82
Amenities like breakfast were well-reviewed, adding to the comfort.
Value for Money
8.68
Guests felt satisfied with what they got for the price.
Food and Beverage
9.13
Breakfast was consistently highlighted as excellent.
Overall Experience
9.2
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:08

Property Description

Historic Setting
Hotel Il Palazzo, housed in the left wing of Palazzo Bartocci Fontana, offers a unique stay in a 16th-Century building, perfectly located between Assisi's famous Basilica of Saint Francis and Piazza del Comune square.

Elegant Rooms with Views
Experience luxury in every detail with air-conditioned rooms featuring LED TVs, parquet floors, and private bathrooms. Select rooms offer stunning views of the Umbria Valley, while the suite boasts beautiful frescoed ceilings for a truly special stay.

Charming Breakfast Experience
Start your day in the breakfast room with original vaulted ceilings, stone walls, and modern decor. Indulge in a buffet-style breakfast amidst a historic and elegant setting.

Book your stay at Hotel Il Palazzo today and immerse yourself in the charm and history of Assisi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1426 reviews
Cleanliness: 9.13
Service: 9.3
Location: 9.64
Room Quality: 8.89
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 9.13
Overall Experience: 9.2
G
giuseppina • solo_traveller • it
9
2026-06-23 • via Nuitee
J
Jennifer • solo_traveller • us
10
The hotel was surprisingly quiet in the heart of the beauty of Assisi - not to mention the meals nearby were outstanding
Pros:

The host was wonderful and helpful

Cons:

The room was so clean and the beds were comfortable as well as the shower being delightful.

2026-06-21 • via Nuitee
A
Adriano • solo_traveller • it
10
2026-06-20 • via Nuitee
S
Sven • solo_traveller • de
9
2026-06-19 • via Nuitee
G
Guido • family_with_children • cr
10
Felicidad y espiritualidad.
Pros:

Todo excelente, sigan igual.

Cons:

Todo excelente

2026-06-18 • via Nuitee
M
Maarawi • extended_group • lb
7
2026-06-18 • via Nuitee
A
Alina Santa • solo_traveller • it
9
2026-06-18 • via Nuitee
T
Terry • family_with_children • vi
10
The hotel was amazing!
Pros:

The staff was incredible. Very friendly! The view from our room was outstanding! Breakfast was excellent!

2026-06-15 • via Nuitee
H
Haejung • solo_traveller • au
9
Pros:

Location - of course, this is a hilly area, so cannot be extremely perfect for all people and/or all occasions but when I consider it's geographical condition, the location is perfect
Facility - small but excellent; also they are very systemised compare to many other small hotels in Italy
View - my room had a beautiful view, which was exceptional; I even could see an air balloon flying early morning; I believe that I had a better view than even the traveller in the ballon

Cons:

Steps - not many but still it was a hassle for my knees still under recovery.
However, my room had a great view, which many other neighbouring rooms couldn't have. Therefore, I didn't mind :-)

2026-06-15 • via Nuitee
S
Susanne • couple • de
8
Sehr schönes Hotel für einen Besuch in Assisi
2026-06-12 • via Nuitee
C
Chiara Maria • solo_traveller • it
6
Pros:

La posizione

Cons:

Avevo chiesto in anticipo una camera matrimoniale con letti separati e avevo ricevuto conferma della richiesta dalla struttura al nostro arrivo non ricordavano la richiesta e hanno fatto un po di storie per separare i letti
L'aria condizionata non funzionava e c'è voluto un po di tempo per ripristinarla

2026-06-11 • via Nuitee
M
Marco • couple • it
10
Pros:

Posizione ottima

2026-06-10 • via Nuitee
M
Mauro • solo_traveller • it
9
Assisi sempre bella!
Pros:

Posizione eccezionale pulizia buona la colazione

Cons:

Camera non grande bello il bagno "terrazzino" tanto per dire.

2026-06-08 • via Nuitee
F
FUMAGALLI • couple • it
9
Molto piacevole
Pros:

Buona struttura pulita, buona colazione e disponibilità e gentilezza del personale

Cons:

Poco spazio per ritirare abbigliamento

2026-06-07 • via Nuitee
J
Jairo • couple • co
8
Un muy buen lugar para hospedarse en el casco antiguo de una ciudad espectacular como Assis
Pros:

Muy bien ubicado

Cons:

Como en muchos hoteles en los cascos antiguos se debe parquear mas bien lejos del hotel. Una caminata mas bien larga.

2026-06-07 • via Nuitee
L
Luciana • extended_group • br
7
2026-06-07 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-06-06 • via Nuitee
S
sabine • couple • us
10
2026-06-05 • via Nuitee
J
Jessica Nayane • couple • ca
9
Very good accommodation!
Pros:

The staff was amazing! Very friendly and helpful. We didn’t have any problems to communicate in English. The breakfast was simple but fresh and good. The room had everything we needed (minibar, safe, TV, desk, kettle, etc.). In terms of location, it was perfect for exploring the city, which is definitely one of the most beautiful cities in Italy.

Cons:

The only negative points were that the AC didn’t work properly and the bed wasn’t very comfortable.

2026-06-05 • via Nuitee
B
Blake • couple • us
8
Quiet spot in the heart of main street
Pros:

We loved the location and the room itself. The staff were so kind and welcoming as well, which made us feel well cared for. The hotel is separated into two wings, and the winding hallways made everything so quiet. Our AC was able to blow right onto the bed, which made sleeping blissful for an American.

Cons:

My only gripe is the breakfast setup. The hotel is in a gorgeous location with really excellent bars and bakeries around, and they are charging $14 per person, per day for a Holiday Inn continental breakfast. If you drink enough espresso and have enough pastries, it pays for itself, but even that can get tough.

2026-06-03 • via Nuitee