Petit Hotel Shitaka

Hotels
8 (120 reviews)
4402 Hokujo , Hakuba , jp

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Close to ski slopes and restaurants
Helpful and friendly staff
Ski-in/ski-out location
Convenient amenities like heated ski lockers and sauna
Cons:
Expensive food prices near the hotel
Limited parking availability
No spa services
Challenging uphill walk back to the hotel

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
8.7
Service was generally appreciated and the staff was described as incredibly helpful and nice.
Location
9
The hotel is located in close proximity to key landmarks, ski slopes, and restaurants, making it convenient for guests.
Room Quality
7.8
Basic rooms, but considered a great value for the price, especially given the ski-in/ski-out location.
Amenities
7.7
Amenities were satisfactory, with heated ski lockers and breakfast worth the convenience.
Value for Money
6.9
Mixed reviews with some guests considering it a great value for the location while others found food prices pricier.
Food and Beverage
7.7
Breakfast was well-received and filling, with some guests mentioning the convenience and variety.
Overall Experience
8.4
Most guests had a positive overall experience and praised the helpful staff, convenient location, and ski-in/ski-out facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 09:07

Property Description

Luxurious Spa Experience
Indulge in a relaxing spa experience at Petit Hotel Shitaka with a sauna and spa center, perfect for unwinding after a day of adventure in Hakuba.

Scenic Mountain Views
Wake up to breathtaking mountain views from the comfort of your room's balcony. Enjoy the serenity and beauty of Hakuba right from your accommodation.

Convenient Location for Outdoor Activities
Located near popular ski areas and offering activities like hiking, skiing, and cycling, Petit Hotel Shitaka is the ideal base for outdoor enthusiasts looking to explore Hakuba's natural wonders.

Experience comfort, relaxation, and adventure at Petit Hotel Shitaka. Book your stay now for an unforgettable Hakuba getaway.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 120 reviews
Cleanliness: 7.8
Service: 8.7
Location: 9
Room Quality: 7.8
Amenities: 7.7
Value for Money: 6.9
Food and Beverage: 7.7
Overall Experience: 8.4
L
Lucas • couple • us
7
2026-03-17 • via Nuitee
B
Beau Maria • extended_group • nl
6
Prima prijs kwaliteit verhouding.
Pros:

De locatie en het ontbijt

Cons:

De kamer was wat smoezelig en de badkamer was klein

2026-03-03 • via Nuitee
P
Per Pontus • couple • se
7
2026-03-01 • via Nuitee
G
Guilhem • family_with_children • sg
8
Pros:

Great location ski in / ski out. Next to ski school.

2026-02-28 • via Nuitee
H
Harry • extended_group • au
9
Lovely staff. Great location to the slopes. Clean and fresh towels every day.
Pros:

Convenience to the chairlifts. Right next door!

2026-02-27 • via Nuitee
K
Kai • extended_group • au
10
Pros:

The service was amazing, the locations is probably the best you can get in hakuba.
My friend left his passport in a taxi and the lady at the front desk was very helpful with calling the taxi company and assisting us with getting it back

2026-02-26 • via Nuitee
M
Michael • extended_group • hk
8
2026-02-13 • via Nuitee
D
Dan • family_with_children • us
10
2026-02-12 • via Nuitee
M
Mic n Nic • extended_group • au
8
Good hotel and affordable
Pros:

Very close to the lifts
Staff are very friendly and helpful

Cons:

Beds and pillows a bit hard - but really this is a first world problem - as the location and staff are awesome

2026-02-11 • via Nuitee
C
Craig • family_with_children • id
7
The hotel is fine however as a result of the experience at check out, we would not stay there again.
Pros:

Room comfortable - good access to ski runs - all the basic facilities you need - staff helpful apart from the issue mentioned below

Cons:

We didn't like the fact that on check out day there was a feeling that they wanted you out as soon as possible. Checkout time was 10.00 which in itself is earlier than the more usual 11.00, but okay, we understood that. A staff member came to collect towels at 9.45 am which was intrusive and created a sense of urgency to get out of the room. At 10.01 they were calling the room to confirm we were vacating - we didn't answer the first time and within a few minutes they were re-calling until we did. As we left the room, cleaning staff were waiting outside. All this when check in time isn't until 3.00pm anyway.

2026-02-11 • via Nuitee
J
Joshua • extended_group • au
10
Pros:

Friendly staff and great location!

2026-02-10 • via Nuitee
F
Fontius • family_with_children • de
6
Pros:

Tolle Lage direkt an der Skipiste. Ski-In-Ski-out ohne Probleme möglich. Das Haus hat ein super Potenzial. Allerdings ist etwas in die Jahre gekommen und bedarf dringend einer Rennovierung.

Cons:

Es hätte alles besser in Schuß sein können. Für die Qualität haben wir den Preis für deutlich überteuert empfunden - haben pro Nacht ohne Frühstück über 200 EUR bezahlt!

2026-02-08 • via Nuitee
E
Eleanor • extended_group • au
10
2026-01-30 • via Nuitee
I
Ivanna • couple • be
8
Pros:

The owner very friendly
Sauna and onsen very clean
Japanese style room was very nice nice view
The lifts so close by

Cons:

We didn't enjoy our room and got another one. Thank you for that. Our room didn't have balcony and booking said it had balcony.

2026-01-29 • via Nuitee
J
jordy • extended_group • fr
10
2026-01-23 • via Nuitee
K
Klaus • family_with_children • jp
7
2026-01-18 • via Nuitee
あ • couple • jp
6
またお願いします。
Pros:

ゲレンデに近い
ロッカーが灯油臭くない
スタッフの方が親切

Cons:

部屋に冷蔵庫がない
コンセントがベッドから遠い
便座が冷たい

2026-01-12 • via Nuitee
C
COREY • couple • us
9
Pros:

Friendly staff and attentive.

2026-01-06 • via Nuitee
J
Julian • family_with_children • au
7
Pros:

The entire hotel is looking a bit tired but contained everything we needed for a great few days on the slopes. Beds are amazingly comfortable. They made an extra effort with being a vegetarian! Big points in this country. The cereal was great too! Small public bathing area but not busy so, again, more than adequate. Unfailingly polite family owned place.

Cons:

However, a traditional Japanese New Year breakfast was provided, which contained lots of delectable seafood and sake. Not the best for a tee totalling vegetarian.

2026-01-06 • via Nuitee
S
Scott • solo_traveller • us
10
2026-01-04 • via Nuitee