Trust Hotel

Hotels
8.3 (5018 reviews)
Higashi-ku ,Hikari machi 1-14-10 , Hiroshima , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Rich breakfast options
Clean facilities
Cons:
Limited room size
Minor cleanliness issues
Uncomfortable bed

Categories

Cleanliness
7.41
Some reviews mentioned issues with cleanliness, such as external noise and lack of cleanliness at the entrance.
Service
8.68
Mixed sentiments; many felt staff could be more engaging, but overall satisfactory.
Location
8.92
Many reviews praised the hotel for its convenient proximity to Hiroshima Station.
Room Quality
7.87
Rooms varied in comfort; some found beds small and uncomfortable.
Amenities
8.4
Good facilities overall, including a great onsen and solid breakfast offerings.
Value for Money
7.86
Generally regarded as reasonable, but some felt the space was limited for what they paid.
Food and Beverage
8.91
Breakfast options were widely appreciated and described positively.
Overall Experience
8.38
Reviews reflect a generally positive experience with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:23

Property Description

Central Location in Hiroshima
Trust Hotel, conveniently located in the heart of Hiroshima, offers easy access to popular attractions such as Hiroshima Station, Myoei-ji Temple, and Chosho-in Temple.

Comfortable Accommodation
Each room at Trust Hotel features modern amenities including a flat-screen TV, a private bathroom with a shower, and cozy slippers. Guests can also enjoy the convenience of shared bathroom facilities.

Nearby Points of Interest
Explore nearby landmarks such as Aeon Mall Hiroshima-Fuchu, Hiroshima Danbara Shopping Centre, and the Katō Tomosaburō Bronze Statue. With Hiroshima University Institute of Medical History just a short distance away, there's plenty to see and do near Trust Hotel.

Book your stay at Trust Hotel now for a memorable experience in Hiroshima!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 5018 reviews
Cleanliness: 7.41
Service: 8.68
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.38
C
Chotikorn solo_traveller th
9
2026-06-27 via Nuitee
W
wataru solo_traveller jp
4
Pros:

朝食が美味しいかった

Cons:

個室のアコーディオンの扉はあかん!このご時世やからせめて鍵かからな

2026-06-27 via Nuitee
C
Chloé extended_group fr
9
Pros:

We had a very enjoyable stay at Trust Hotel. The twin room was spacious, comfortable, and had a lovely, cozy design while still being very practical. We also really enjoyed the onsen and the breakfast, both of which were great additions to our stay.

During our visit, the air conditioner in our room started leaking water, possibly because of the very heavy rain outside. The staff handled the situation extremely well: they were kind, reacted quickly, and immediately moved us to the room next door. We really appreciated how efficiently they resolved the issue.

Cons:

The only minor downsides were related to parking and the laundry facilities. Before our arrival, we called to reserve a parking space, but we understood that it was already full and that a reservation wasn't possible. Since our Japanese is limited, it's entirely possible that we misunderstood part of the conversation. In the end, we were able to reserve one of the few parking spaces when we checked in, so everything worked out.

We also used the washing machine, which unfortunately broke down before our laundry was completely dry. We couldn't run another drying cycle, and while it wasn't a major issue, we felt the interaction with the staff regarding this particular situation could have been a little more helpful.

Overall, these were only small inconveniences, and we had a very pleasant stay. We would happily recommend this hotel.

2026-06-26 via Nuitee
J
Juan solo_traveller us
10
2026-06-25 via Nuitee
O
osawa solo_traveller jp
8
Pros:

部屋も清潔でした。
この価格で朝食つきは凄い!

Cons:

フロントの方はあまり愛想がなかったです。

2026-06-25 via Nuitee
Y
Yutaka solo_traveller jp
8
Pros:

綺麗で安い。朝食バイキングもおいしかった。

Cons:

特にありません。

2026-06-25 via Nuitee
B
Brian extended_group au
4
Ok for a couple,
Pros:

Location

Cons:

Breakfast ,we booked the room for 3 adults was more like 2 king singles , no way it sleeps 3 adults. Ended up booking an extra room .

2026-06-24 via Nuitee
Y
Yanagitani solo_traveller jp
9
Pros:

大浴場があり、基礎化粧品も置いてあるので、コスメだけ持っていけば良いのは助かる。
朝ごはんがついているのも嬉しい。

Cons:

シャワーもあるが、大浴場の入浴可能時間がもう少し早くなると嬉しい。
チェックインしてすぐ入浴したいときがある。

2026-06-24 via Nuitee
M
MASAKI solo_traveller jp
5
値段相応
Pros:

駅近くでよかった。朝食付でよかった。

Cons:

スマホで予約したのに受け付けで予約出来てないとすったもんだしたしホテルまでの道案内を電話で聞いた時に接続するまで待たされ過ぎた。

2026-06-24 via Nuitee
I
Ivette van Embricqs couple nl
8
2026-06-24 via Nuitee
S
Sato solo_traveller jp
7
Pros:

朝食は最高です!

Cons:

部屋に鍵を掛けられない事です。

2026-06-23 via Nuitee
V
vivia12 solo_traveller tw
10
非常滿意的入住體驗
Pros:

位置佳,房位類似雅房,早餐不錯。旅館回應速度算快

2026-06-23 via Nuitee
A
Anna solo_traveller ch
9
Pros:

Launders was ok and location close to the station

Cons:

The window didn’t open, even the curtains not opened well… onsen is very basic

2026-06-21 via Nuitee
J
Júlia solo_traveller sk
8
Pros:

Hotel bol krasne čistý, bol vybavený veľmi dobre, raňajky boli chutné a onsen na záver dňa velmi príjemný

Cons:

V capsulovych izbách bolo veľmi teplo v noci

2026-06-21 via Nuitee
慎二 solo_traveller jp
8
宿泊料が5千円代だと助かります。
Pros:

朝食が美味しいこと、大浴場がある点

Cons:

カプセルホテルだから仕方ない事だが、部屋の入口の開け閉めがうるさい事。

2026-06-21 via Nuitee
M
Misaki solo_traveller jp
10
2026-06-21 via Nuitee
H
HAMADA solo_traveller jp
6
大浴場があり、良かった!
Pros:

大浴場が肌がスベスベして気持ち良かったです

Cons:

自分の部屋がシャワー室の前だった為、音が気になりました。

2026-06-21 via Nuitee
C
CHIEHYU solo_traveller tw
10
超棒,會再來住
Pros:

女生膠囊房非常寬敞舒適,到處都打掃的很乾淨,位置也非常方便
前台服務人員很貼心

2026-06-20 via Nuitee
H
hanya solo_traveller tw
9
Pros:

早餐吐司

2026-06-18 via Nuitee
D
Diego couple au
8
2026-06-18 via Nuitee