Hotel Iidaya

Hotels
Independent
8.2 (527 reviews)
Chuo1-2-3, Matsumoto, Nagano, 390-0811 , Matsumoto , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Self parking (surcharge)
Shared microwave

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Small rooms
Smoking room issue

Categories

Cleanliness
7.34
Some reviews mention that the hotel was clean, yet others highlighted a smoking room issue.
Service
8.81
Staff were consistently mentioned as attentive, accommodating, and friendly.
Location
8.85
Reviews emphasize the hotel's proximity to the station and nearby restaurants and attractions.
Room Quality
7.3
Some reviews mentioned small room size and outdated installations.
Amenities
8.33
Hotel amenities were mentioned positively, though some suggested areas for improvement.
Value for Money
8.29
Good value for cost based on multiple reviews indicating satisfaction with pricing.
Food and Beverage
8.34
Guests enjoyed the food offered at the hotel, particularly breakfast.
Overall Experience
8.31
Overall, guests reported a satisfying stay with no major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Recreation Options

Take advantage of bicycles available for rent and enjoy complimentary wireless internet access.

Dining Experience

Relish in a satisfying meal at the on-site restaurant and start your day with a full breakfast.

Convenient Amenities

Benefit from complimentary newspapers, a 24-hour front desk, and luggage storage; self-parking is available.

With a stay at Hotel Iidaya in Matsumoto, experience comfort and convenience. Book now to enjoy a seamless stay near key attractions like Matsumoto Castle.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 527 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
L
Luciano family_with_children br
10
Pros:

Hotel com ótima localização, atendimento dos funcionários é maravilhoso, usam tradutor para se comunicarem em português.

2026-03-28 via Nuitee
O
obi family_with_children jp
9
2026-03-28 via Nuitee
S
shingo couple jp
8
2026-03-27 via Nuitee
T
Takaaki solo_traveller jp
7
2026-03-27 via Nuitee
H
Hiroya family_with_children jp
7
Pros:

駅に近い
終電でのチェックイン可

2026-03-24 via Nuitee
M
MADOKA couple jp
7
2026-03-23 via Nuitee
淳一 family_with_children jp
9
2026-03-23 via Nuitee
R
Reece couple gb
10
Great staff, 10/10!
Pros:

Fantastic location over the road from the train station but not noisy at all, lovely staff made us feel really welcome and gave great recommendations.

2026-03-22 via Nuitee
N
Namita family_with_children jp
10
We really enjoyed our stay and appreciate how close it is to the train station.
Pros:

The breakfast was filling, tasty and served by the sweetest people.

2026-03-22 via Nuitee
A
Arie family_with_children jp
9
2026-03-20 via Nuitee
M
Masachika solo_traveller jp
5
素泊まりなら別にいいか
Pros:

スタッフさん

Cons:

古さ
TVの配置

2026-03-20 via Nuitee
T
TSUJIMOTO solo_traveller jp
10
2026-03-20 via Nuitee
T
TAKAHIRO family_with_children jp
8
Pros:

駅前は良かったです

Cons:

特に無し

2026-03-20 via Nuitee
M
Michiko family_with_children jp
8
Cons:

敷地内に駐車場がない

2026-03-19 via Nuitee
K
kevin family_with_children gb
10
Pros:

Very helpful staff who spoke english. Able to book for the castle at a reduced rate.

Cons:

Slightly jaded but everything functional. Excellent breakfast.

2026-03-18 via Nuitee
M
murata couple jp
8
Pros:

ロケーションとコスパ最高、チェックアウト11時、ライトチェックアウト1時間あたり500円というのもありがたい。ベッドはやや硬めで、私の好みには合ってました。

Cons:

特になし

2026-03-17 via Nuitee
堀江 family_with_children jp
7
2026-03-17 via Nuitee
M
masaki couple jp
7
まあお得
Pros:

駅前

Cons:

少し汚れたバス

2026-03-16 via Nuitee
N
norihiro solo_traveller jp
6
普通
Pros:

お値打ち

Cons:

特になし

2026-03-14 via Nuitee
寿和 family_with_children jp
8
2026-03-14 via Nuitee