Hotel Iidaya

Hotels
•
Independent
8.2 (527 reviews)
Chuo1-2-3, Matsumoto, Nagano, 390-0811 , Matsumoto , JP
81-263-320027

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Self parking (surcharge)
Shared microwave

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Small rooms
Smoking room issue

Categories

Cleanliness
7.34
Some reviews mention that the hotel was clean, yet others highlighted a smoking room issue.
Service
8.81
Staff were consistently mentioned as attentive, accommodating, and friendly.
Location
8.85
Reviews emphasize the hotel's proximity to the station and nearby restaurants and attractions.
Room Quality
7.3
Some reviews mentioned small room size and outdated installations.
Amenities
8.33
Hotel amenities were mentioned positively, though some suggested areas for improvement.
Value for Money
8.29
Good value for cost based on multiple reviews indicating satisfaction with pricing.
Food and Beverage
8.34
Guests enjoyed the food offered at the hotel, particularly breakfast.
Overall Experience
8.31
Overall, guests reported a satisfying stay with no major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Recreation Options

Take advantage of bicycles available for rent and enjoy complimentary wireless internet access.

Dining Experience

Relish in a satisfying meal at the on-site restaurant and start your day with a full breakfast.

Convenient Amenities

Benefit from complimentary newspapers, a 24-hour front desk, and luggage storage; self-parking is available.

With a stay at Hotel Iidaya in Matsumoto, experience comfort and convenience. Book now to enjoy a seamless stay near key attractions like Matsumoto Castle.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 527 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
S
Susan • couple • nl
8
Easy and comfy
Pros:

Perfect place next to station, close to restaurants and walking distance of castle and old town.

Cons:

Nothing specials

2026-05-02 • via Nuitee
M
Metes • solo_traveller • tr
9
2026-05-02 • via Nuitee
S
Sayuri • solo_traveller • jp
7
2026-05-02 • via Nuitee
K
KOKI • solo_traveller • jp
7
Cons:

施設が古いため

2026-05-01 • via Nuitee
N
Nalumol • family_with_children • th
6
Pros:

The location is very close mutsumoto station Just walk 2 minute .

2026-05-01 • via Nuitee
M
masahiro • solo_traveller • jp
8
2026-04-29 • via Nuitee
Y
Yasuyuki • solo_traveller • jp
6
2026-04-29 • via Nuitee
L
Laurenç • solo_traveller • es
10
2026-04-29 • via Nuitee
S
SHIHO • solo_traveller • jp
8
2026-04-28 • via Nuitee
H
Huub • couple • nl
10
2026-04-27 • via Nuitee
M
Margaret • couple • au
9
Very Comfortable
Pros:

Staff helpfulness and location to shops and rail station was fabulous. 7/11 next door.

Cons:

The place in the foyer where you could sit when you didn’t want to stay in your room was a bit small.

2026-04-27 • via Nuitee
Y
yasuhiro • solo_traveller • jp
10
Pros:

駐車場がホテルのすぐ前で便利だった。スタッフさんが非常に丁寧で親切だった。立地が駅前でどこへ行くにも大変便利だった。

Cons:

特になし

2026-04-27 • via Nuitee
カズヒコ • couple • jp
8
2026-04-27 • via Nuitee
K
Kengo • solo_traveller • jp
8
2026-04-27 • via Nuitee
M
Marcus • couple • es
6
Cheap but outdated hotel near the station with extremely small twin room.
Pros:

Very close to the station and cheap.

Cons:

We had a twin room on the second floor inside (213). The room is very much outdated and especially too small to even accommodate two tiny cabin luggages because the two beds are larger (longer) than average. You have less than 20 cm space between the wall and the beds. There is hardly any oxigen in the room and when you open the window (max. 10 cm: you cannot open it wider), you can enjoy the fumes of a restaurant downstairs. OK it's cheap but certainly not up to "3 stars" standard. The breakfast is more expensive than advertised (not 4 but 6,5€ p/p) and again not ok: they don't offer what is advertised; e.g. no orange juice, no fruit,... and they shut down the coffee machine 30 minutes before closing the breakfast room. We were lucky that they don't serve breakfast on Mondays so we went out and had a far better (and cheaper) breakfast at Vie de France next to the train station. We are long time users of Booking com and we trust their reviews but this time we were really disappointed.

2026-04-27 • via Nuitee
S
SONOKO • couple • jp
7
リーズナブル
Pros:

駅近で良き

Cons:

駐車場でどこ停めたら良いか迷った

2026-04-26 • via Nuitee
M
Margaret • couple • au
9
Great location
Pros:

The rooms were very roomy and the beds were great. Location was fantastic being so near the railway station. Staff were so helpful.

Cons:

Not a lot of space for sitting if you didn’t want to stay in your room.

2026-04-25 • via Nuitee
N
NAKASE • family_with_children • jp
10
2026-04-25 • via Nuitee
M
Meichin • solo_traveller • tw
9
Pros:

地理位置很好優越，不論是吃的或者是火車站巴士站，都在5分鐘之內可以到達

2026-04-25 • via Nuitee
P
Pedro Nicolas • solo_traveller • cl
10
2026-04-25 • via Nuitee