Hotel Iidaya

Hotels
Independent
8.2 (527 reviews)
Chuo1-2-3, Matsumoto, Nagano, 390-0811 , Matsumoto , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Self parking (surcharge)
Shared microwave

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Small rooms
Smoking room issue

Categories

Cleanliness
7.34
Some reviews mention that the hotel was clean, yet others highlighted a smoking room issue.
Service
8.81
Staff were consistently mentioned as attentive, accommodating, and friendly.
Location
8.85
Reviews emphasize the hotel's proximity to the station and nearby restaurants and attractions.
Room Quality
7.3
Some reviews mentioned small room size and outdated installations.
Amenities
8.33
Hotel amenities were mentioned positively, though some suggested areas for improvement.
Value for Money
8.29
Good value for cost based on multiple reviews indicating satisfaction with pricing.
Food and Beverage
8.34
Guests enjoyed the food offered at the hotel, particularly breakfast.
Overall Experience
8.31
Overall, guests reported a satisfying stay with no major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:48

Property Description

Recreation Options

Take advantage of bicycles available for rent and enjoy complimentary wireless internet access.

Dining Experience

Relish in a satisfying meal at the on-site restaurant and start your day with a full breakfast.

Convenient Amenities

Benefit from complimentary newspapers, a 24-hour front desk, and luggage storage; self-parking is available.

With a stay at Hotel Iidaya in Matsumoto, experience comfort and convenience. Book now to enjoy a seamless stay near key attractions like Matsumoto Castle.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 527 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
S
susumu solo_traveller jp
7
2026-04-11 via Nuitee
Y
Yaoan Mo solo_traveller tw
9
Pros:

櫃檯外籍女員工,帶眼鏡的,非常熱情,英文超好,老飯店不會有溝通的困難,還可以借腳踏車

Cons:

物品舊,但是維護還可以

2026-04-11 via Nuitee
M
Mergui solo_traveller il
10
2026-04-11 via Nuitee
G
Gulgun family_with_children tr
9
2026-04-10 via Nuitee
J
Joe couple us
9
2026-04-09 via Nuitee
L
Lukas family_with_children de
7
Gut für einen kurzen Aufenthalt
Pros:

Schön Zentral gelegen.

Cons:

Zimmer schon etwas in die Jahre gekommen.
Das Fenster ging in den Innenhof, also kein Ausblick und wenig direktes Tageslicht. Reicht aber für einen kurzen Aufenthalt vollständig aus.

2026-04-09 via Nuitee
D
daisuke family_with_children jp
5
2026-04-09 via Nuitee
B
Brenda couple es
10
2026-04-08 via Nuitee
S
Seiji family_with_children nz
9
2026-04-08 via Nuitee
K
kiyoshi solo_traveller jp
7
2026-04-07 via Nuitee
D
dendow family_with_children th
8
2026-04-05 via Nuitee
M
Marie couple ca
6
2026-04-04 via Nuitee
S
shizue couple jp
6
高コスパ
Pros:

街中、駅前なのにとても静かでベットも広くてスプリングがとても良く安眠できた

Cons:

ドライヤーが廊下にあり寝てる人に気を使う環境

2026-04-04 via Nuitee
H
hideshi solo_traveller jp
10
良かった
Pros:

①スタッフ皆様が親切丁寧対応
②客室が清潔。快適に過ごせた事

Cons:

有りません

2026-04-04 via Nuitee
A
Aya couple jp
9
コスパ最高のよいホテル。
Pros:

ロケーション。
スタッフの方々が親切。
設備の古さは否めませんが清潔に保たれていて気持ちよく過ごせました。

Cons:

コンセントが机にひとつと他は壁なので少し使いにくい、けれど困るほどではない。

2026-04-03 via Nuitee
S
sanae family_with_children jp
8
2026-04-02 via Nuitee
A
Alessandro solo_traveller de
9
Good location for a visit to Matsumoto
Pros:

Very close to the station (bus/train) easy to access

Cons:

It was all good

2026-04-01 via Nuitee
T
Toru solo_traveller jp
7
お勧め。
Pros:

駅から近く、朝食が美味しい。自転車が借りられて便利。

2026-03-30 via Nuitee
T
TSUTOMU solo_traveller jp
6
当日の宿泊予約に対し、スムーズにチェックインできた。
Pros:

隣室の音も気にならずぐっすり眠れました。

2026-03-30 via Nuitee
M
Masanori couple jp
8
2026-03-29 via Nuitee