Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Delicious food
Relaxing hot springs
Cons:
Large portion sizes

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
10
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
10
Standard quality for this hotel tier.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
The food was delicious but portion sizes were too large.
Overall Experience
10
Overall experience was fantastic, looking forward to the next visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 12:38

Property Description

Tranquil Oasis in Yugawara

Hot Tub and 24-Hour Front Desk
Indulge in relaxation with our hot tub and let our attentive 24-hour front desk cater to all your needs during your stay.

Comfortable Rooms with Modern Amenities
Experience ultimate comfort in our rooms equipped with air conditioning, flat-screen TVs, and private bathrooms featuring a bidet and complimentary toiletries.

Hot Spring Bath and Scenic Garden
Unwind in our invigorating hot spring bath and take a leisurely stroll through our picturesque garden, perfect for a serene escape.

Book your stay at Fukiya now for a rejuvenating retreat in Yugawara.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
celine family_with_children be
9
Perfect.
Pros:

Stijlvol. Authentiek. Familiaal. Lekker eten. Zeer goede onsen.

2026-04-19 via Nuitee
D
DenDen family_with_children jp
10
素晴らしいひとときでした!
Pros:

ご飯がとにかく美味しかったです。
ただ量が多すぎで食べきれませんでした。
温泉も気持ちよく、子供とゆったりした時間を過ごすことができました。
次回は家族全員で泊まりに来たいと思います。

Cons:

ご飯の量をもう少し調整できればなお良いです。

2026-01-30 via Nuitee
B
Bedreyah solo_traveller kw
10
2025-10-05 via Nuitee
Y
yin cheung family_with_children gb
10
2025-07-18 via Nuitee
R
RYOSUKE family
10
Pros:

評判通り料理、接客、サービス、設備、アメニティに至るまで完璧でした。特に関西出身の我々にとって味付けがジャストフィットし、美味しく完食させて頂きました。また部屋の担当の方の心配りも素晴らしく、何気なく話をした早川駅前の蒲鉾店の情報を態々を調べて頂きました。湯河原は色々と行っていますがリピートを考えたのは初めてです。

2025-07-14 via Nuitee
M
Martin young couple ch
10
Fantastic place in each and every aspect !
Pros:

Extremely friendly and supportive staff. Excellent food ! Great hot springs access.

2025-05-15 via Nuitee
G
Gabriela group us
10
Exceptional
Pros:

Wow the staff were so sweet and welcoming! The whole time there was an amazing experience. It was truly a beautiful retreat. Our room had a view of a beautiful mountain with a cherry tree in bloom right outside.

2025-05-11 via Nuitee
S
Shennan family
10
Pros:

Incredible. Setsuko-san and the rest of the staff were amazing. The ryokan is beautiful and peaceful. Meals were among the best I’ve ever had, and they were so accommodating with my picky kids. The onsen are wonderful. Seriously, we can’t wait to come back.

2025-04-28 via Nuitee
D
Dominick group us
10
Exceptional
2025-04-26 via Nuitee
A
Akihiro
10
Pros:

仲居さんに大変良くしていただきました。

2025-04-22 via Nuitee
Y
Yasuki family
10
Pros:

食事が素晴らしかった。素材、味付け、盛り方、分量、全てが良かった。
お風呂も良く、特に予約制の個室露天風呂からの景色が良かった。
アップグレードしてもらった部屋は窓の外、目の前に立派な桜が満開で最高でした。

2025-04-14 via Nuitee
V
Verified traveler
10
Wish I could have stayed longer
Pros:

Absolutely everything was beyond perfect. Kind wonderful and understanding staff. And so very helpful. The ryokan was beautiful and we had a lot of needs with a large group and they were all attended to. Would absolutey book again.

2025-04-14 via Nuitee
M
Marie group sg
10
Stunning, loved it, super relaxing, lovely staff, amazing experience
Pros:

We had an amazing stay. The staff were so lovely. The food was amazing and there was so much of it! You do not need to eat lunch! They were also very accommodating of dietary restrictions. The onsens were lovely in the day time with the cherry blossom and in the evening under the stars. It was so relaxing. They had PJs and all the toiletries you’d need. You could turn up with no luggage and be fine. We also booked the karaoke room which was good fun. We did the hot stone experience too which was absolutely boiling (shockingly) but enjoyable. Wish we had stayed longer.

Cons:

We went and did a day trip to the Lake Ashi cruise and the cable car. The day had poor weather so we didn’t end up doing the cable car. And the boat was a bit disappointing. It was very expensive to go to and from Odawara and the Lake cruise points the ryokan as it’s a 40 minute journey. So, if we could do it again, we’d just stay all day at the ryokan. There’s also a Lawson nearby if you need anything - it’s 24 hours. So essentially, the only negative about the ryokan is the expense of travel to and from it. Everything else was stunning. So just don’t leave!

2025-04-11 via Nuitee
K
Ki young couple sg
10
Very friendly staff that treated us like family. Very relaxing stay
Pros:

Location was quite and the view was nice

Cons:

The outside bath was great but it would be better if the shower area was inside so it won't be so cold after the bath and the water flow is too weak

2025-02-20 via Nuitee
C
Camilla solo traveller au
10
Incredible experience beautiful people
Pros:

Fukiya Ryokan is a very special place and was the highlight of my trip to Japan. The staff went out of their way to make my stay comfortable and ensure I had plenty of onsen time at all the outside private onsen (due to my tattoo). They even let me use their public baths alone while they were closed to the public. The meals were extraordinary traditional Japanese feasts. The rooms were spacious and comfortable while still feeling authentically Japanese. It was well worth staying at slightly cheaper accommodation elsewhere in Japan to afford to have my one night at this Ryokan.

Cons:

Slightly out of the way but still a good location

2024-12-22 via Nuitee
N
Nick young couple hk
10
amazing ryokan experience
Pros:

At this price point you would expect everything to be pretty much perfect, and it was. From arrival, you barely have to lift a finger, all you have to do is just decide when you would like your dinner and breakfast. from chk-in, the staff take great care of you, walk you through to your room while introducing the facilities, food is of good quality. the room was well maintained with your own little japanese garden. the private onsens were great, with view out to the nearby hills in autumn colours. due to the small scale of the ryokan, the shared onsens turned out to be pretty private too. loved the towels they provide, so much so i bought one to take home. most staff do not speak english, but they have some english briefing notes for foreign guests and most signs are in english/ japanese you don't really feel like you are missing out of on much.

Cons:

when we used the private onsen on the roof the shower pressure was intermittent. but small blemish in an otherwise very authentic ryokan experience.

2024-11-26 via Nuitee
T
Tiong solo traveller sg
10
Superlative stay at a most atmospheric ryokan
Pros:

Superlative service from start to finish with beautiful interiors designed by Kengo Kuma. Meticulous attention was paid to the little details, which made the stay so much more pleasant.

The staff, in spite of the language barrier, made you feel comfortable and welcomed. Food was excellent and the kaiseki dinners brought you through the various types of Japanese cuisine (e.g. sukiyaki, yakiniku, shabu shabu). Breakfast was equally sumptuous and delicious.

The rooftop onsen baths, operated on a first-come, first-serve basis, offered a fine view of the town and the mountains beyond. The ground floor public baths, aesthetically designed with sensitive lighting, offered soothing waters for a morning and evening soak.

On the last day, staff checked in with me on the timing of my departure and ordered the taxi accordingly. The omiyage for me were all wrapped in the ryokan's emblematic design wrapping paper and very thoughtful comprising a tengui, a packet of green tea leaves and a box of freshly made onsen manju.

An overall stupendous experience over two nights.

Cons:

Nothing in particular.

2024-10-26 via Nuitee
H
Hagai
10
Pros:

Wow wow wow wow. Magical experience. Giving it highest recommendation possible.

2024-09-25 via Nuitee
N
Nobuyuki solo traveller jp
8
Very good
2024-08-02 via Nuitee
X
Xiaoran family with young children nz
10
Will recommend to others !
Pros:

It was a really nice experience, the staff were super lovely, room was nice.

Cons:

The only thing is you have to climb a little bit getting there, but only for a few minutes, not a big problem.

2024-07-02 via Nuitee