Richmond Hotel Sendai - Reopened After Renovation on 28 Dec 2024

Hotels
8.9 (1318 reviews)
Aoba-ku Kakyoin 1-4-12 , Sendai , JP
+81 22-722-0055

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Family-friendly amenities
Clean and spacious rooms
Cons:
Crowded snack areas
Previous concerns about cleanliness confirmed elsewhere

Categories

Cleanliness
8.41
General sentiment expressed cleanliness in various reviews, some concerns about previous stays elsewhere.
Service
9.18
Visitors noted quick and efficient service, especially regarding check-in and check-out.
Location
9.02
Proximity to Sendai Station was highlighted positively.
Room Quality
8.87
Rooms are reported as spacious, clean, and well-equipped for families.
Amenities
9.2
Extensive amenities for children, enhanced experience for families.
Value for Money
8.66
Overall good value considering the amenities and comfort.
Food and Beverage
8.81
Breakfast and snack stations received positive mentions.
Overall Experience
9.08
Overwhelmingly positive experience cited by multiple families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:56

Property Description

Convenient Location
Located just 600 meters from Sendai JR Station and a short train ride from Sendai Airport, Richmond Hotel Sendai offers easy access to transportation hubs.

Comfortable Accommodation
The air-conditioned rooms feature modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can relax in the private bathroom equipped with a bath and shower, while ladies are pampered with complimentary face masks and bath essentials.

Family-Friendly Services
With a 24-hour reception, free WiFi, and children's amenities, Richmond Hotel ensures a pleasant stay for families. Indulge in a diverse buffet at the on-site Royal Host restaurant, offering a mix of Japanese and western cuisine.

Experience convenience and comfort at Richmond Hotel Sendai - book now for an unforgettable stay!

Important information:

About the business operations of Royal Host Kakyoin store ~Updated on August 18, 2024~
Thank you for always using Richmond Hotel Sendai.
Our hotel is currently closed due to renovation work.
Royal Host, located on the 1st floor, is open for business.
For inquiries about business hours and other latest information, please contact Royal Host Kakyoin store directly.
(Business days may change. Thank you for your understanding.)
Royal host Kakyoin store
Phone number: 022-216-1061

[Important] Notice of guest room renovation work

"Richmond Hotel Sendai" is scheduled to reopen in late December 2024.
We will be carrying out renovation work on the entire building.

[Entire Hotel Closure Period]
Sunday, August 18, 2024 - Friday, December 27, 2024

[Reopening Date]
Reopening on Saturday, December 28, 2024 (planned)

For reservations after reopening,
As soon as preparations are complete, we will notify you on this website and each reservation site.

【Important】Notice of Restrictions on Parking Lot Usage Due to Renovation Work
The hotel will be carrying out renovation work on the entire building.

Sunday, August 18, 2024 - Friday, December 27, 2024

Due to renovation work, only the multi-story parking lot is available on above dates.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1318 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.02
Room Quality: 8.87
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.81
Overall Experience: 9.08
S
Shinichiro • family_with_children • jp
10
Pros:

館内が美しいです。対応も丁寧で素晴らしい

Cons:

とくになし

2026-10-31 • via Nuitee
J
JEFFERY • family_with_children • tw
10
2026-10-29 • via Nuitee
A
Andrew • family_with_children • nl
8
2026-10-27 • via Nuitee
遠藤 • couple • jp
9
連泊したのですが、ホテルに戻ってくるのも楽しみな旅行になりました！
Pros:

綺麗で明るい雰囲気、アメニティが充実していたのが良かったです。あと仙台駅からもそれほど遠くなく歩いていける距離なのも良かったです

Cons:

特にないです！

2026-10-26 • via Nuitee
S
Saori • family_with_children • gb
9
Great for a Short, Comfortable Family Stay
Pros:

Recently renovated building with a welcoming and clean reception area.
The rooms (at least the double rooms) are quite small, but the space is cleverly designed to include everything you need. Water and other drinks are conveniently available on each floor.
The hotel is very child-friendly, with a children’s play area and a relaxing space for parents.
Breakfast is served on the ground floor by the café and offers a very good variety of both Japanese and Western options.
Definitely recommended for a short stay of a night or two!

Cons:

Nothing!

2026-10-25 • via Nuitee
Y
Yoshida • family_with_children • jp
10
Pros:

子供が遊べるスペースがあり大人もくつろげる施設があった

2026-10-25 • via Nuitee
美生 • solo_traveller • jp
8
2026-10-21 • via Nuitee
A
ayano • family_with_children • jp
7
2026-10-20 • via Nuitee
P
Pak Keung • couple • tw
8
2026-10-15 • via Nuitee
P
Pak Keung • couple • tw
8
2026-10-15 • via Nuitee
M
MASAHRO • family_with_children • jp
1
子供がいる家族にはおすすめ
Pros:

キッズルーム及び朝食ビッフェが良かった

Cons:

喫煙所が遠い
浴室の排水口から汚い物が出てきた
ドライヤーをした際にホコリがまっていた

2026-10-15 • via Nuitee
E
EIJI • solo_traveller • jp
9
とても快適でした
Pros:

とても綺麗でスタッフの対応も良かったです。

Cons:

トイレのペーパーホルダーの位置が近すぎて窮屈でした。
連休中で仕方のですが、宿泊費が高かったです。

2026-10-12 • via Nuitee
S
Sabine • solo_traveller • ch
8
2026-10-12 • via Nuitee
T
Takuma • solo_traveller • jp
10
仙台で宿泊なら
Pros:

施設が新しく清潔さがよく保たれている
ロイホのモーニングが最高
コーヒー飲み放題コーナーが良い
キッズスペースがうまく棲み分けられており、落ち着いて過ごせた
寝具が良く快適に寝られた

Cons:

どれも許容範囲ですがかなり欲を言いますと
・部屋がちょっと狭い
・ロケーションが駅からほんの少し歩く
・アメニティコーナーが自由にとって良いのかどうかで戸惑った
・エントランスがリネン等運搬物が多くて少し騒がしかった
・部屋のバスルームにリニューアル前の古いものの使い回し感がちょっとだけ残っている気がした

2026-10-12 • via Nuitee
I
Ivan • solo_traveller • hk
9
Pros:

Close to Pokemon Center, shopping malls and streets, Sendai station

Very comfortable and the relax area has good snacks and drinks (unlimited). Very kid friendly with a huge play area and lots of toys and children amenities.

Cons:

Didn't have an onsen.

2026-10-09 • via Nuitee
N
nakazato • family_with_children • jp
10
完璧
Pros:

子どもと一緒に楽しめるところが良かった！

Cons:

唯一あげるとしたらお風呂が狭いかなと思った。

2026-10-08 • via Nuitee
M
Masayuki • family_with_children • jp
8
快適
Pros:

子ども向けサービスが充実していた。

Cons:

値段は高いと感じた。

2026-10-08 • via Nuitee
Y
yufang • family_with_children • tw
8
Pros:

備品非常齊全，非常親子友善～

Cons:

房間冷氣不太涼

2026-10-08 • via Nuitee
K
KUMIKO • solo_traveller • jp
8
2026-09-20 • via Nuitee
S
sasaki • family_with_children • jp
10
2026-09-19 • via Nuitee