Richmond Hotel Sendai - Reopened After Renovation on 28 Dec 2024

Hotels
8.9 (1303 reviews)
Aoba-ku Kakyoin 1-4-12 , Sendai , jp
+81 22-722-0055

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Family-friendly amenities
Clean and spacious rooms
Cons:
Crowded snack areas
Previous concerns about cleanliness confirmed elsewhere

Categories

Cleanliness
8.41
General sentiment expressed cleanliness in various reviews, some concerns about previous stays elsewhere.
Service
9.18
Visitors noted quick and efficient service, especially regarding check-in and check-out.
Location
9.02
Proximity to Sendai Station was highlighted positively.
Room Quality
8.87
Rooms are reported as spacious, clean, and well-equipped for families.
Amenities
9.2
Extensive amenities for children, enhanced experience for families.
Value for Money
8.66
Overall good value considering the amenities and comfort.
Food and Beverage
8.81
Breakfast and snack stations received positive mentions.
Overall Experience
9.08
Overwhelmingly positive experience cited by multiple families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:56

Property Description

Convenient Location
Located just 600 meters from Sendai JR Station and a short train ride from Sendai Airport, Richmond Hotel Sendai offers easy access to transportation hubs.

Comfortable Accommodation
The air-conditioned rooms feature modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can relax in the private bathroom equipped with a bath and shower, while ladies are pampered with complimentary face masks and bath essentials.

Family-Friendly Services
With a 24-hour reception, free WiFi, and children's amenities, Richmond Hotel ensures a pleasant stay for families. Indulge in a diverse buffet at the on-site Royal Host restaurant, offering a mix of Japanese and western cuisine.

Experience convenience and comfort at Richmond Hotel Sendai - book now for an unforgettable stay!

Important information:

About the business operations of Royal Host Kakyoin store ~Updated on August 18, 2024~
Thank you for always using Richmond Hotel Sendai.
Our hotel is currently closed due to renovation work.
Royal Host, located on the 1st floor, is open for business.
For inquiries about business hours and other latest information, please contact Royal Host Kakyoin store directly.
(Business days may change. Thank you for your understanding.)
Royal host Kakyoin store
Phone number: 022-216-1061

[Important] Notice of guest room renovation work

"Richmond Hotel Sendai" is scheduled to reopen in late December 2024.
We will be carrying out renovation work on the entire building.

[Entire Hotel Closure Period]
Sunday, August 18, 2024 - Friday, December 27, 2024

[Reopening Date]
Reopening on Saturday, December 28, 2024 (planned)

For reservations after reopening,
As soon as preparations are complete, we will notify you on this website and each reservation site.

【Important】Notice of Restrictions on Parking Lot Usage Due to Renovation Work
The hotel will be carrying out renovation work on the entire building.

Sunday, August 18, 2024 - Friday, December 27, 2024

Due to renovation work, only the multi-story parking lot is available on above dates.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1303 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.02
Room Quality: 8.87
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.81
Overall Experience: 9.08
陳采青 • family_with_children • tw
10
2026-07-21 • via Nuitee
太田 • solo_traveller • jp
8
2026-07-21 • via Nuitee
S
Stéphanie • solo_traveller • fr
8
Bien mais chambre très petite
Pros:

Espace détente avec bar à friandises offert pour les clients de l hôtel.
Dispose d une Laverie
Assez proche de la gare
Petit déjeuner très varié

Cons:

Chambre très petite et encombrée de mobilier superflux (canapé au pied du lit)

2026-07-19 • via Nuitee
雅慧 • extended_group • tw
10
這次訂了5間房，各有特色，相當喜歡
Pros:

開放空間家人可以坐在一起聊天

Cons:

無

2026-07-19 • via Nuitee
M
Marco Di Francesco • solo_traveller • jp
9
2026-07-14 • via Nuitee
A
AKIKO • extended_group • jp
7
よかったです
Pros:

ベットがよかったです。アメニティも揃っていてよかった

Cons:

ウォシュレットがちょっとすぐにでなかったことと、勝手に止まることでした

2026-07-12 • via Nuitee
阿部 • solo_traveller • jp
10
Pros:

とにかく綺麗

Cons:

ない

2026-07-01 • via Nuitee
C
Chie • solo_traveller • jp
9
2026-06-30 • via Nuitee
P
Penelope • extended_group • au
10
One of the best hotels our family has ever stayed in. They really cater for small children as well, and the staff made e
Pros:

Room size and facilities and staff

2026-06-28 • via Nuitee
Y
YOSHIO • solo_traveller • jp
8
リッチモンドホテルは格別
Pros:

受付スタッフ混雑をうまく解消していた
エレベーターの待ち時間他のホテル寄り格段に良くストレスを感じない
朝食の新鮮度の高いサラダと牛タンには大感激
他のリッチモンドホテルを凌駕する品揃えと味が良い

2026-06-24 • via Nuitee
Y
YU-CHIN • solo_traveller • tw
9
2026-06-22 • via Nuitee
H
Haru • extended_group • jp
10
2026-06-17 • via Nuitee
M
MISUZU • family_with_children • jp
10
2026-06-17 • via Nuitee
D
Dimitrios • solo_traveller • fr
8
Pros:

Very clean, excellent staff, nice lobby, very good location

Cons:

Very small room

2026-06-14 • via Nuitee
R
Rafael_Randerson • solo_traveller • br
8
Pros:

Café da manhã bem diversificado. Localização excelente, ao lado da estação de Sendai.

Cons:

O wi-fi era instável. Não havia qualquer aviso sobre o não funcionamento da academia, que está fechada para reformas.

2026-06-14 • via Nuitee
Y
Yuen Chik Pui • extended_group • hk
9
Pros:

Breakfast

Cons:

View from room

2026-06-14 • via Nuitee
T
toya • couple • jp
9
2026-06-13 • via Nuitee
小林 • couple • jp
10
満足
Pros:

子供も大人も満足できる

Cons:

貸し出しのアメニティが借りたい時に足りてない

2026-06-07 • via Nuitee
H
HAZUKI • family_with_children • jp
7
2026-06-06 • via Nuitee
T
Taira • family_with_children • jp
9
快適
Pros:

子供の遊べるスペース、アメニティも充実していてとても良かったです！

2026-06-06 • via Nuitee