Richmond Hotel Sendai - Reopened After Renovation on 28 Dec 2024

Hotels
8.9 (1273 reviews)
Aoba-ku Kakyoin 1-4-12 , Sendai , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Family-friendly amenities
Clean and spacious rooms
Cons:
Crowded snack areas
Previous concerns about cleanliness confirmed elsewhere

Categories

Cleanliness
8.41
General sentiment expressed cleanliness in various reviews, some concerns about previous stays elsewhere.
Service
9.18
Visitors noted quick and efficient service, especially regarding check-in and check-out.
Location
9.02
Proximity to Sendai Station was highlighted positively.
Room Quality
8.87
Rooms are reported as spacious, clean, and well-equipped for families.
Amenities
9.2
Extensive amenities for children, enhanced experience for families.
Value for Money
8.66
Overall good value considering the amenities and comfort.
Food and Beverage
8.81
Breakfast and snack stations received positive mentions.
Overall Experience
9.08
Overwhelmingly positive experience cited by multiple families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:56

Property Description

Convenient Location
Located just 600 meters from Sendai JR Station and a short train ride from Sendai Airport, Richmond Hotel Sendai offers easy access to transportation hubs.

Comfortable Accommodation
The air-conditioned rooms feature modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can relax in the private bathroom equipped with a bath and shower, while ladies are pampered with complimentary face masks and bath essentials.

Family-Friendly Services
With a 24-hour reception, free WiFi, and children's amenities, Richmond Hotel ensures a pleasant stay for families. Indulge in a diverse buffet at the on-site Royal Host restaurant, offering a mix of Japanese and western cuisine.

Experience convenience and comfort at Richmond Hotel Sendai - book now for an unforgettable stay!

Important information:

About the business operations of Royal Host Kakyoin store ~Updated on August 18, 2024~
Thank you for always using Richmond Hotel Sendai.
Our hotel is currently closed due to renovation work.
Royal Host, located on the 1st floor, is open for business.
For inquiries about business hours and other latest information, please contact Royal Host Kakyoin store directly.
(Business days may change. Thank you for your understanding.)
Royal host Kakyoin store
Phone number: 022-216-1061

[Important] Notice of guest room renovation work

"Richmond Hotel Sendai" is scheduled to reopen in late December 2024.
We will be carrying out renovation work on the entire building.

[Entire Hotel Closure Period]
Sunday, August 18, 2024 - Friday, December 27, 2024

[Reopening Date]
Reopening on Saturday, December 28, 2024 (planned)

For reservations after reopening,
As soon as preparations are complete, we will notify you on this website and each reservation site.

【Important】Notice of Restrictions on Parking Lot Usage Due to Renovation Work
The hotel will be carrying out renovation work on the entire building.

Sunday, August 18, 2024 - Friday, December 27, 2024

Due to renovation work, only the multi-story parking lot is available on above dates.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1273 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.02
Room Quality: 8.87
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.81
Overall Experience: 9.08
P
PAOWEN • family_with_children • tw
10
2026-05-16 • via Nuitee
S
satoshi • couple • jp
8
2026-05-13 • via Nuitee
J
Joanna • extended_group • hk
6
2026-05-12 • via Nuitee
J
John Kevin • couple • jp
10
アメニティコーナーのサービス菓子や飲み物が最高！
Pros:

スタッフはとても話しやすい。レストエリアでサービスの駄菓子と飲み物があってよかった。

Cons:

宿泊の当日にジム施設が一時閉鎖でした

2026-05-10 • via Nuitee
A
Adrien • couple • fr
8
Très bon hôtel pour explorer Sendai et ses environs
Pros:

Hôtel situé à deux pas de la gare, dans une zone calme mais proche de commerces et izakayas. Un peu plus loin tout de même du "centre ville".
Nous avons pu dîner au Royal Host situé juste en bas, qui est un "family dinner" aux prix accessibles pour des plats de qualité (apparemment le petit dejeuner se trouvait là aussi, mais nous ne l'avons pas pris)
La chambre était très correcte, avec un canapé qui prenait de la place mais apportait du confort.
On pouvait également avoir accès à un espace restauration gratuite, avec café, boissons, glaces (!) et même bonbons.

Cons:

En tant que couple sans enfant on se sent un peu hors-norme, tant l'hôtel est adapté aux familles, mais ce n'est pas un point négatif au contraire !

2026-05-09 • via Nuitee
H
hanaizumi • solo_traveller • jp
10
2026-05-03 • via Nuitee
R
Runa • solo_traveller • jp
10
また行きたい！
Pros:

子供が遊ぶエリアもとても楽しめたし、オヤツやベッドも広くプロジェクターも存分に楽しめて、もう一泊したいね。と話してました。

Cons:

なし

2026-05-02 • via Nuitee
Y
Yoshiko • solo_traveller • jp
7
概ねよかったです
Pros:

快適でした！

Cons:

朝ごはんが混んでいてホテル内では食べられなかった

2026-05-01 • via Nuitee
A
Anand • solo_traveller • ae
10
Pros:

People amenities and location

Cons:

Size is small for 3 adults but we didn't bother changing the room as it was for 1 night

2026-05-01 • via Nuitee
関口 • family_with_children • jp
9
初めてのリッチモンド！
Pros:

ドリンク、スープ、ソフトクリーム、駄菓子等
リラックスしながら、頂けたので
有り難かったです。

Cons:

毛布１枚、借りたのですが、もう１枚、借りれば
良かったです。

2026-04-29 • via Nuitee
M
mizukami • family_with_children • jp
10
2026-04-26 • via Nuitee
S
SONGLING • couple • tw
7
這是一間對小朋友很好的飯店，二樓休息區有很多寵小孩的東西，帶小朋友不嫌浴室小的可以來住。
Pros:

早餐一成不變，主餐只有鬆餅跟牛舌2種！其他自助式的餐點也不多樣化！

Cons:

房間標榜18m2實際沒那麼大，用手機測量的結果只有16m2，浴室很小一間2個人一起進去的話會很擠。

2026-04-24 • via Nuitee
T
tanba • solo_traveller • jp
8
2026-04-24 • via Nuitee
R
Ruoxuan • family_with_children • tw
9
很適合帶孩子的家庭
Pros:

非常親子友善，有孩子可以玩的遊戲區。
床很好睡，隔音也還不錯

Cons:

價格稍貴

2026-04-23 • via Nuitee
佳姍 • couple • tw
8
2026-04-23 • via Nuitee
L
LING-LING • solo_traveller • tw
8
2026-04-22 • via Nuitee
R
Rowland • couple • au
9
Fantastic facilities, friendly staff.
Pros:

The extra facilities like the ice cream machine and all the lotions and face masks were excellent. Breakfast was great though a bit crowded at times.

Cons:

We were in what seemed to be a disabled room, there was no where to hang your towels in the Bathroom.

2026-04-21 • via Nuitee
Y
YUTARO • solo_traveller • jp
5
2026-04-21 • via Nuitee
Y
YUUNA • extended_group • jp
10
2026-04-21 • via Nuitee
S
Solarbomber • solo_traveller • th
9
Great hotel when traveling with kids
Pros:

Big lounge and kid area
Lot of kid's amenities provided

Cons:

-

2026-04-20 • via Nuitee