Hotel El Kenz

Hotels
•
IDH Algerie
7.4 (6 reviews)
10, Rue Said Guendouz, Setif, Bejaia, 19000 , Setif , DZ
213-550764129

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Elevator
Free breakfast
See all facilities

Review Highlights

Cons:
WiFi issues
Poor bathroom condition
Uncomfortable beds
Inadequate room amenities

Categories

Cleanliness
3
Multiple guests mentioned poor cleanliness, with complaints about dirty towels and bathroom conditions.
Service
2.5
Service received low ratings due to issues with room amenities, lack of double key, and unannounced room entries.
Location
5
No specific feedback on location provided in the review.
Room Quality
2
Poor room quality highlighted, with complaints about bed comfort, TV functionality, and defective room phone.
Amenities
2
Lack of basic amenities such as bar, double bed, room phone functionality, and do not disturb sign negatively impacted guest experience.
Value for Money
2.5
Guests perceived poor value for money due to unmet expectations and substandard room features.
Food and Beverage
5
No feedback on food and beverage services provided in the review.
Overall Experience
2.5
Overall experience was marred by multiple issues, resulting in a negative stay that guests wanted to forget.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:07

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access and concierge services to enhance your stay. Make use of the 24-hour room service for a convenient dining experience.

Dining and Refreshment:
Satisfy your appetite at the hotel's restaurant or enjoy a drink at the bar/lounge. Start your day with a complimentary continental breakfast and indulge in your favorite beverages.

Comfortable Accommodation:
Relax in one of the 35 guestrooms with minibars and flat-screen TVs. Stay connected with complimentary wireless internet access and unwind in the well-equipped bathrooms with complimentary toiletries.

Plan your stay at Hotel El Kenz in Setif, steps away from Park Mall and Setif Amusement Park. Book now for a memorable experience.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 6 reviews
Cleanliness: 3
Service: 2.5
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 2.5
E
EH
4
A stay at Hotel El Kenz to erase from memory !
Pros:

WiFi None-existent / Bathroom in poor condition/Towels light grey color from white/Deceiving welcome ! on arrival No double bed available as booked on Hotel.com, but two small separate beds with pillows that broke our neck. Suite was available we were told ??? I was traveling with my wife! No bar ! No double key to work ! TV was absolutely useless ! Room phone defective !DO NOT DISTURB Sign unavailable ! At 09h45 , a lady room cleaner without a single knock , entered the room as I shouted " Hey ", she quickly exited !

2025-04-12 • via Nuitee
6
66butch • Business • Gdansk, Pomerania Province, Northern Poland
8
Good hotel
Pros:

Good hotel, perfect location close to Park Mall, amusement park. Some restaurants nearby. Decent brakfast. Restaurant a la carte offers variety of dishes (shish kebab very tasty). Everyday some special offer "off the menu". Reception staff very helpful. Some minor issues in the room but didn't spoil my stay at all.

2018-12-11 • via Tripadvisor
M
MMO_Istanbul • Business • Istanbul
8
Clean and comfortable
Pros:

Is stayed here for one night for business reasons; my room was spacious, very clean, and really silent despite the entertainment park across the street. The bed was of king size and really comfortable. The staff who also speak English were very friendly and helpful. The WiFi system exists at each floor thus it works fast in the rooms. Breakfast was average but you would not expect more from a 3-star hotel. At all this hotel is worth to stay when you are in Setif.

2014-10-18 • via Tripadvisor
U
Unforgiven11 • Friends getaway
8
Top end hotel in Setif
Pros:

In my opinion it is the best hotel in all Setif district. It is not five star hotel, but conditions are perfect. Service staff makes good atmosphere of this place. Rooms are spacious, colorful, good equipped and clean. It is located near the entertaiment park. It is worth to eat in hotel's restaurant

2013-03-31 • via Tripadvisor
T
tappa79 • Business • Modena, Province of Modena, Emilia-Romagna
8
Actually the best in town
Pros:

Personally, this Hotel is the best in town actually, both for comfort and cleanness (very important).
This two features are almost rare to find in entire Sètif!!! who had visited it will confirm this matter...
Rooms are a little bit small but with a large bathroom and with the essential comfort (wifi internet available) to have a rest after a working day...
Good quietness, eventual noises could comes from impolite neighbor.
General services are ok (based on a 3* class) and the staff is very kind and helpful.
Restaurant: too much darkness, here will be served breakfast and dinner. Quiet poor menu, but with acceptable quality of food. However, near the hotel you'll find an appreciable local food restaurant.

2012-08-31 • via Tripadvisor
K
kamalk903 • Business • Ghaziabad, Ghaziabad District, Uttar Pradesh
8
the best
Pros:

The best staying place in Setif and probably thebest value for money in Algeria. Most important, the internet works well even with MS outlook

2012-03-03 • via Tripadvisor