Hotel Matriz

Hotels
8.5 (704 reviews)
Rua. Pde. Mestre João José Amaral, 8 , Ponta Delgada , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Value for money
Cons:
Noisy rooms facing the street
Limited breakfast options
Parking difficulties

Categories

Cleanliness
8.14
Exceptional cleaning noted in several reviews.
Service
9.11
Staff are described as friendly, accommodating, and helpful.
Location
9.15
Great central location with easy access to attractions.
Room Quality
8.1
Rooms are adequate but described as simple and in need of updates.
Amenities
8.13
Standard amenities for a 3-star hotel with room for improvement.
Value for Money
9.09
Excellent value for the price, as highlighted in multiple reviews.
Food and Beverage
7.64
Breakfast options could be improved and coffee quality criticized.
Overall Experience
8.61
Overall satisfaction expressed with mentions of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:50

Property Description

Hotel Matriz is a charming accommodation located in Ponta Delgada's historical centre, offering stunning city views from each room. Comfortable Rooms feature cable TV, air conditioning, and modern amenities, while the Continental Breakfast provides a delicious start to the day. For a taste of local cuisine, explore nearby restaurants or venture to Furnas for the famous Furnas Stew. With a 24-hour Front Desk and various meeting facilities, the hotel ensures a convenient stay for all guests. Experience the beauty of São Miguel Island and book your stay at Hotel Matriz today for a memorable vacation in the Azores.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 704 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 8.61
S
salvador • couple • es
9
Mucha amabilidad y familiarizado
Pros:

Ubicación

2026-05-23 • via Nuitee
M
Mirabella • solo_traveller • it
9
2026-05-22 • via Nuitee
A
Ana • solo_traveller • pt
10
Hotel limpo, staff simpático, perto de tudo… no futuro já tenho lugar certo para ficar pois o preço para além disso tudo
Pros:

A localização o staff muito simpático!

2026-05-18 • via Nuitee
K
Katharina • solo_traveller • ch
9
Sehr gute Lage und herzliches Personal
Pros:

Hier arbeiten unglaublich freundliche Menschen. Ich hab mich sehr wohl gefühlt.

Cons:

-

2026-05-14 • via Nuitee
C
Christine • couple • us
6
One night was enough.
Pros:

Good location

Cons:

Bedroom was very tired looking. Shower was very small.
Breakfast was par.

2026-05-13 • via Nuitee
C
Catherine • solo_traveller • fr
8
Pros:

Personnel accueillant. Bien situé.

Cons:

Accès garage très difficile, grosse voiture s'abstenir ! Chambre petite.

2026-05-11 • via Nuitee
F
Frsncisco • solo_traveller • pt
10
Pros:

De tudo! Simpatia e eficiência dos colaboradores; das características do quarto; da localização; e, da relação qualidade/preço. Nesta cidade, de que tanto gosto, este Hotel, será sempre a minha "casa"!!!

Cons:

Nada a indicar!

2026-05-09 • via Nuitee
J
Johann • solo_traveller • ca
8
2026-05-05 • via Nuitee
M
Markus • solo_traveller • at
8
2026-05-05 • via Nuitee
D
David • solo_traveller • pt
8
2026-05-01 • via Nuitee
M
MCBettencourt • solo_traveller • pt
8
2026-05-01 • via Nuitee
H
Helena • solo_traveller • pt
6
2026-04-28 • via Nuitee
M
Maria Antonia • solo_traveller • pt
9
Hotel central e prático para curta estadia
Pros:

Simpatia e profissionalismo dos funcionários, a localização central, limpeza e chaleira elétrica no quarto.

Cons:

Não é propriamente não gostar, apenas gostaria que no pequeno almoço houvesse mais variedade tipo pequeno almoço inglês
Também o gel banho/shampoo e sabonete podiam ser maiores porque são insuficientes para um adulto tomar banho e lavar a cabeça

2026-04-27 • via Nuitee
G
Gino • solo_traveller • it
8
2026-04-26 • via Nuitee
A
Abrantes • solo_traveller • pt
8
Pros:

A simpatia dos empregados..muito bem situado.

2026-04-23 • via Nuitee
S
Sandra • solo_traveller • pt
10
2026-04-22 • via Nuitee
L
Lefkios • solo_traveller • cy
8
2026-04-22 • via Nuitee
T
Trygve • solo_traveller • no
8
2026-04-20 • via Nuitee
P
Pedro • couple • de
9
Really nice staff and amazing location.
Pros:

Really nice staff and amazing location.

2026-04-13 • via Nuitee
I
Isabelle • solo_traveller • de
8
Pros:

Très propre, personnel aimable, bon déjeuner.

Cons:

Internet en panne pendant une journée et réseau non sécurisé

2026-03-27 • via Nuitee