Hotel Matriz

Hotels
8.5 (758 reviews)
Rua. Pde. Mestre João José Amaral, 8 , Ponta Delgada , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Value for money
Cons:
Noisy rooms facing the street
Limited breakfast options
Parking difficulties

Categories

Cleanliness
8.14
Exceptional cleaning noted in several reviews.
Service
9.11
Staff are described as friendly, accommodating, and helpful.
Location
9.15
Great central location with easy access to attractions.
Room Quality
8.1
Rooms are adequate but described as simple and in need of updates.
Amenities
8.13
Standard amenities for a 3-star hotel with room for improvement.
Value for Money
9.09
Excellent value for the price, as highlighted in multiple reviews.
Food and Beverage
7.64
Breakfast options could be improved and coffee quality criticized.
Overall Experience
8.61
Overall satisfaction expressed with mentions of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:50

Property Description

Hotel Matriz is a charming accommodation located in Ponta Delgada's historical centre, offering stunning city views from each room. Comfortable Rooms feature cable TV, air conditioning, and modern amenities, while the Continental Breakfast provides a delicious start to the day. For a taste of local cuisine, explore nearby restaurants or venture to Furnas for the famous Furnas Stew. With a 24-hour Front Desk and various meeting facilities, the hotel ensures a convenient stay for all guests. Experience the beauty of São Miguel Island and book your stay at Hotel Matriz today for a memorable vacation in the Azores.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 758 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 8.61
V
Vaclav • solo_traveller • dk
9
Pros:

a great location, polite and super nice staff, clean, tea, coffee etc.

2026-08-22 • via Nuitee
M
Marqués Castro • solo_traveller • es
10
2026-08-19 • via Nuitee
F
Flosel • solo_traveller • pt
8
2026-08-11 • via Nuitee
L
Liliana Sofia • couple • pt
10
2026-08-11 • via Nuitee
S
Sara • couple • pt
8
Experiência fantástica
Pros:

A localização muito central em Ponta Delgada. A simpatia e disponibilidade dos funcionários - sempre super prestáveis.

Cons:

Nada a apontar. Estava tudo perfeito.

2026-08-10 • via Nuitee
M
Matic • couple • si
10
2026-08-10 • via Nuitee
P
Priscila • couple • br
10
Pros:

Atendimento dos funcionários.

2026-08-04 • via Nuitee
X
Xavi • couple • es
8
2026-08-03 • via Nuitee
J
Jean charles • family_with_children • fr
9
Super séjour dans cet établissement
Pros:

Hôtel très bien situé. Chambre assez spacieuse et très propre. Nous avons passé un super séjour dans cet établissement. Je recommande fortement.

2026-08-02 • via Nuitee
S
Shona • solo_traveller • pt
9
Great central location
Pros:

Great location and very friendly, helpful staff

Cons:

Breakfast choice was limited but good

2026-07-25 • via Nuitee
S
Sarah • couple • fr
10
Pros:

Such a wam welcome from the very helpful team of staff, and great service. Would highly recommend!

2026-07-22 • via Nuitee
H
Hana • solo_traveller • cz
10
Pros:

Good location near the centre, perfect breakfasts and I would like to express thanks to staff. They were kind and really helpful.

2026-07-22 • via Nuitee
C
Catarina • solo_traveller • pt
10
2026-07-22 • via Nuitee
N
Noélio Escobar • solo_traveller • nl
10
Pit stop
Pros:

An excellent location, impeccable cleanliness, comfortable and excellent, and the staff were very friendly and helpful.

Cons:

There are no electrical outlets next to the bed.

2026-07-21 • via Nuitee
F
Fátima Enes • solo_traveller • pt
9
Foi uma boa estadia!
Pros:

Da simpatia dos trabalhadores, da relação preço /qualidade e do sítio!

Cons:

A base de duche (remodelação)! O pequeno almoço melhorado ( fruta)...

2026-07-17 • via Nuitee
R
Robin • solo_traveller • ch
7
2026-07-14 • via Nuitee
Z
Zina • couple • cz
7
2026-07-12 • via Nuitee
Z
Zuzanna • couple • pl
9
Jesteśmy zadowoleni
Pros:

Obsługa miła i bardzo pomocna. Pokój czysty, komfortowy, zapewniał wszystko co potrzebne. Kosmetyki, woda, kawa i herbata dostępne i uzupełnianie na bieżąco. Codzienny serwis pokoju. Śniadania, smaczne, duży wybór pieczywa, jogurty, kawa, napoje mi jedynie brakowało warzyw. Ale to ck było dostępne było smaczne.

Cons:

Przydała by się lodówka, ale w poprzednim hotelu nie było więc może nie jest to w standardzie na Sao Miguel. W nocy bywało głośno. Jak nie rozmawiający głośno goście hotelowi, to głośna muzyka na zewnątrz, czy startujące/ładujące samoloty. O ile na samoloty wpływu nie mamy ponieważ lotnisko jedt blisko miasta, to na głośna muzykę na zewnątrz obsługa hotelu mogła zareagować.

2026-07-10 • via Nuitee
T
Tiago • couple • pt
9
2026-07-10 • via Nuitee
E
Emanuele • couple • it
10
2026-07-08 • via Nuitee