Hotel Matriz

Hotels
8.5 (736 reviews)
Rua. Pde. Mestre João José Amaral, 8 , Ponta Delgada , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Value for money
Cons:
Noisy rooms facing the street
Limited breakfast options
Parking difficulties

Categories

Cleanliness
8.14
Exceptional cleaning noted in several reviews.
Service
9.11
Staff are described as friendly, accommodating, and helpful.
Location
9.15
Great central location with easy access to attractions.
Room Quality
8.1
Rooms are adequate but described as simple and in need of updates.
Amenities
8.13
Standard amenities for a 3-star hotel with room for improvement.
Value for Money
9.09
Excellent value for the price, as highlighted in multiple reviews.
Food and Beverage
7.64
Breakfast options could be improved and coffee quality criticized.
Overall Experience
8.61
Overall satisfaction expressed with mentions of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:50

Property Description

Hotel Matriz is a charming accommodation located in Ponta Delgada's historical centre, offering stunning city views from each room. Comfortable Rooms feature cable TV, air conditioning, and modern amenities, while the Continental Breakfast provides a delicious start to the day. For a taste of local cuisine, explore nearby restaurants or venture to Furnas for the famous Furnas Stew. With a 24-hour Front Desk and various meeting facilities, the hotel ensures a convenient stay for all guests. Experience the beauty of São Miguel Island and book your stay at Hotel Matriz today for a memorable vacation in the Azores.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 736 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 8.61
S
Shavonne • couple • cv
10
Everyone should stay here
Pros:

Loved the parking on site and the location. The staff were amazing and friendly. Breakfast buffet was great. Was very happy with the whole stay!

2026-06-27 • via Nuitee
E
Emanuele • couple • it
10
2026-06-27 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-06-26 • via Nuitee
A
Ameringer • solo_traveller • at
7
2026-06-22 • via Nuitee
B
Bruno Câmara • solo_traveller • pt
10
2026-06-19 • via Nuitee
P
Paula • solo_traveller • pt
9
2026-06-19 • via Nuitee
C
Christine • couple • ch
8
2026-06-15 • via Nuitee
C
Carole • solo_traveller • fr
7
2026-06-12 • via Nuitee
M
Miliza • solo_traveller • pt
10
2026-06-11 • via Nuitee
A
Alexander • solo_traveller • nl
8
Fijne plek goede kamer goed ontbijt vriendelijk personeel, aan te raden
Pros:

Prijs kwaliteit

Cons:

Nvt

2026-06-09 • via Nuitee
A
Ana • solo_traveller • pt
6
2026-06-08 • via Nuitee
L
Laeticia1200 • solo_traveller • ca
8
Très bien dans l'ensemble
Pros:

Hôtel est très bien situé à proximité de tous les points d'intérêts de Ponta Delgada. Le personnel est très gentil, souriant et serviable. Il y a un stationnement intérieur un peu difficile d'accès mais très important dans ce quartier. La salle de bain est grande ainsi que la chambre.

Cons:

Le déjeuner est plutôt minimaliste bien qu'il ressemble à la plupart des buffets de type continental dans les hôtels un peu partout en Europe. Nous aurions apprécié avoir plus de fruits locaux. À part les kiwis, les autres fruits offerts étaient des fruits en conserve.
La fenêtre de notre chambre donner sur la piscine de l'hôtel voisin. À certains moments il y a eu pas mal de bruit le soir. La rue est curieusement plus tranquille. Si vous avez le sommeil facile, apporter des bouchons d'oreilles ou demander une chambre sur la rue.
Le tapis de corridor est très usé et aurait besoin d'être remplacé. C'est impossible de ne pas le remarquer lorsqu'on sort de l'ascenseur.

2026-06-07 • via Nuitee
V
Vladimír, Brno • solo_traveller • cz
8
Pros:

Výhodou poloha v centru, parkování v podzemní garáži v minus 3 trochu náročné, snídaně pod evroprsky průměr. Nás pokoj směřoval do poněkud neklidné ulice.

2026-06-06 • via Nuitee
J
Jose • solo_traveller • pt
7
2026-06-05 • via Nuitee
M
Miquel • couple • es
10
Genial.
Pros:

Todo

Cons:

Ha estado todo bien.

2026-06-04 • via Nuitee
G
Gonçalo Calmeiro • couple • pt
10
Pros:

Localização boa.

Cons:

Pequeno almoço com fruta de conserva, pouca oferta de alimentos.

2026-06-02 • via Nuitee
M
Miquel • couple • es
10
Excelente.
Pros:

La amabilidad del personal

Cons:

Todo a esta bien.

2026-05-31 • via Nuitee
B
Barbara • solo_traveller • at
8
sehr gutes Preis/ Leistungsverhaeltnis
Pros:

sehr nettes Personal, zentral gelegen.

2026-05-31 • via Nuitee
F
Frantisek • solo_traveller • cz
8
2026-05-30 • via Nuitee
M
Maxi Perez • solo_traveller • es
10
2026-05-29 • via Nuitee