Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
Elevator
Safe-deposit box at front desk
Full-service spa
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Scenic Location
Nice Amenities
Cons:
Long Wait Times
Food Quality Issues
Room Temperature Control

Categories

Cleanliness
8.23
There were mentions of cleanliness being good; however, some reviews noted issues that impacted overall satisfaction.
Service
9.2
Many reviews praised the staff for their kindness and attentive service.
Location
8.74
Guests appreciated the setting, particularly with views from the hot springs.
Room Quality
8.19
Some comments suggest that while rooms were generally good, there were issues such as uncomfortable temperature control.
Amenities
8.72
Facilities including free drinks and dining options were well-received, though some complained about the hot spring accessibility.
Value for Money
8.68
Overall value was considered good, although some guests expressed concerns about the quality of food.
Food and Beverage
8.23
While many enjoyed the food variety, there were significant complaints regarding frozen ingredients.
Overall Experience
8.8
Most guests left with positive experiences despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:38

Property Description

Spa and Wellness
Relax at the full-service spa, where you can enjoy massages and spring water baths.

Convenient Amenities
Enjoy complimentary wireless internet access, a restaurant, and free self-parking on site.

Nearby Attractions
Explore nearby attractions such as Shirahama Beach and Sandanbeki Cave.

Book Hamachidorinoyu Kaisyu for a rejuvenating retreat in Shirahama, steps away from Shirahama Onsen and overlooking the beautiful beach.

Important information:

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
S
Sin Mei Rachel • couple • hk
9
2026-03-19 • via Nuitee
M
Maria Joy • couple • sg
10
2026-03-18 • via Nuitee
ソン • family_with_children • jp
9
2026-03-17 • via Nuitee
K
Koki • couple • jp
10
神
Pros:

良かった点というか全てが良すぎた

2026-03-17 • via Nuitee
A
ATSUMI • couple • jp
10
2026-03-14 • via Nuitee
L
Lukman • family_with_children • jp
10
2026-03-14 • via Nuitee
F
FABRICE • family_with_children • fr
10
Superbe Expérience
Pros:

J'ai adoré cet hôtel, déjà l'entrée avec un jardin japonais contemporain vous bascule dans un autre univers. Large lobby avec tatamis, vous déposez vos chaussures pour tout le séjour dans l'hôtel, tout le monde en chaussettes.
Les chambres ont une vue mer et sont spacieuses, très confortables, très reposantes.
Vous déambulez dans les parties communes en yukata ou en pyjama selon vos envies.
Il y a un bar en libre service et gratuit entre le check-in de 15:00 et 18:00.
Les bains publics sont magnifiques, très propres, nettoyés plusieurs fois par jour et vous disposez de boissons fraîches et de petites crèmes glacées à la sortie du bain. Il y a un bain mixte en contre-bas absolument superbe et vaste.
Le summum est atteint avec le dinner extrêmement qualitatif et copieux, nous avons eu de la langouste le 1er soir, c'est une succession de plats tous délicieux.
Vraiment une très belle adresse dans la région.

Cons:

Tout était parfait, seul petit bémol, le personnel est relié en permanence à un PC qui les rend un peu "robocop".

2026-03-12 • via Nuitee
A
Anri • extended_group • au
8
2026-03-11 • via Nuitee
F
Fujimoto • couple • jp
8
Pros:

露天風呂が幾つかあってよかった。

Cons:

特になし。

2026-03-07 • via Nuitee
Y
yuki • family_with_children • jp
10
2026-03-07 • via Nuitee
T
Tiffany • couple • gb
9
整體不錯
Pros:

員工服務態度好
大部分環境乾淨，裝修舒適
早餐出色
房間景觀漂亮

Cons:

房間shower room的木製牆身有黑色發霉痕跡
房間發現昆蟲

2026-03-05 • via Nuitee
K
K • extended_group • tw
9
2026-03-04 • via Nuitee
O
OKUTANI • family_with_children • jp
8
日々の生活を忘れた非日常を楽しめる素敵な時間になりました
Pros:

落ち着く空間でした

Cons:

夕飯の際に、伊勢海老のお味噌汁？を店員さんが動かした際にこぼれてしまい、すぐに拭いたり謝罪はありましたが、汁が結構減ってしまった感じだったんですが、そのままお料理を変えずに進んでしまい、、そこだけ悲しい気持ちで終わってしまいました。。。

2026-03-04 • via Nuitee
S
Sylvia • extended_group • hk
10
Pros:

好乾淨

Cons:

入住等候時間較長

2026-02-28 • via Nuitee
S
Sylvia • family_with_children • hk
10
Pros:

乾淨

Cons:

入住等候時間長

2026-02-28 • via Nuitee
S
Sylvia • extended_group • hk
9
Pros:

乾淨

Cons:

慢，入住等候時間長

2026-02-28 • via Nuitee
かとうゆう • family_with_children • jp
9
全てにおいて非の打ち所がなかった
Pros:

無料のサービス（フリードリンク、夜泣きそば、風呂上がりのアイス等）が大変充実していた。
施設も新しくきれいでとても快適でした。
食事もバラエティーでバランスとれており、品数もボリュームも充分過ぎでした。

Cons:

1つ、部屋の温度調節が上手に出来ず、少々暑かったことくらい。

2026-02-27 • via Nuitee
X
Xiaojing • family_with_children • sg
9
2026-02-24 • via Nuitee
睦 • couple • jp
10
Pros:

お風呂も料理も、良かったです。

2026-02-23 • via Nuitee
Y
Yui • couple • jp
9
2026-02-14 • via Nuitee