Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.95
Some guests mentioned issues regarding cleanliness and maintenance, affecting their overall satisfaction.
Service
8.65
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.65
The location was frequently praised for being central and accessible.
Room Quality
8.25
Rooms received mixed feedback, with some guests finding them comfortable while others noted issues.
Amenities
7.95
Amenities like the pool and breakfast were well-received, but some guests found issues.
Value for Money
8.25
Guests found good value given the location and services, despite some complaints.
Food and Beverage
8.45
Breakfast received high praise, contributing positively to guests' experiences.
Overall Experience
8.25
Overall experience varied, with both high points and significant concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Modern Accommodations
Hotel Diego Velazquez in Santiago's Providencia district offers modern rooms with all the necessary amenities including flat-screen TVs, air conditioning, and minibars. Guests can enjoy room service and choose between traditional hotel or apart-hotel services.

Convenient Facilities
The hotel features an indoor swimming pool, gym, meeting rooms, and a business center with computer and WiFi access. Guests can also take advantage of laundry services, a gift shop, and PC rental service. The 24-hour front desk ensures all needs are met promptly.

Dining Options
Indulge in a variety of culinary delights at Peztoro Restaurant, offering local specialties, Mediterranean classics, pizzas, and pastas. The bar serves light meals, drinks, and a selection of Chilean wines for a perfect dining experience.

Book your stay at Hotel Diego Velazquez for a modern and convenient hotel experience in Santiago!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.3
Based on 4979 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.25
M
Marianne • family_with_children • cl
10
2026-09-19 • via Nuitee
A
Aloyz • solo_traveller • ar
9
Pros:

La ubicación es perfecta. El desayuno es genial.

Cons:

Me tocó una habitación en la planta 2al lado del salón del desayuno, ruidosa, muy oscura y con vista a una pared de cemento..

2026-09-18 • via Nuitee
J
Joseline • solo_traveller • cl
8
Cons:

La puerta del baño no funcionaba, solo cambiaron la toalla el primer día

2026-09-18 • via Nuitee
L
LUIZ RENATO G DE • couple • br
7
Boa pelo custo benefício
Pros:

Localização café da manhã e funcionários excelentes

Cons:

A limpeza deixou a desejar pois esqueceram toalhas molhadas em cima de uma das nossas malas. E não eram do nosso quarto.

2026-09-18 • via Nuitee
L
Luiz Dario • family_with_children • br
7
Localização boa, mas quarto estava pequeno.
Pros:

Localização excelente, e staff altamente comprometido em ajudar. Lobby do hotel muito amplo.

Cons:

Quartos pequenos.

2026-09-17 • via Nuitee
M
Marcos • couple • br
7
Cidade e passeios Maravilhosos
Pros:

Equipe solicita sempre atenciosos. Localização perto de tudo.

Cons:

Banheiro ralo com vazão insuficiente, desperdiça muita água até aquecer. Café da manhã muito tarde nos fins de semana 07h30 e os passeios muito cedo. Melhor orientação para o pequeno cafe quando se sai cedo, como e onde retirar ou como solicitar.

2026-09-17 • via Nuitee
E
Einer • solo_traveller • cl
9
Excelente lugar en Providencia , seguro y cómodo
Pros:

La habitación estaba impecable y cómoda.

Cons:

Nada todo bien

2026-09-16 • via Nuitee
O
Oscar • family_with_children • pe
8
Agradable
Pros:

Ubicación estrategica

Cons:

Los desayunos se repetían

2026-09-16 • via Nuitee
T
Thais • extended_group • br
9
Pros:

Hotel bem localizado, fizemos quase tudo a pe. Cafe da manhã bem gostoso, atendimento dos funcionários muito bom.

2026-09-16 • via Nuitee
T
tatiana • couple • br
7
Pros:

Hotel razoavel, cafe da manha razoavel , limpeza deixou a deseja no quarto, localizacao boa. porem caro pelo que entrega , muito simples quarto pequeno .Mas perto de tudo , restaurante , metro, supermercado.

Cons:

limpeza ruim , cafe repetido.

2026-09-16 • via Nuitee
A
Anapiacesi • solo_traveller • br
8
Pros:

O hotel tem móveis antigos mas em ótimo estado. Quarto grande! Diferencial. Localização excelente!

Cons:

Achei o café da manhã mto fraco. Sem mtas opções e nem variedade.

2026-09-15 • via Nuitee
E
Elvlis Silva • extended_group • br
10
2026-09-15 • via Nuitee
S
Suarez • solo_traveller • ar
10
2026-09-15 • via Nuitee
R
Raul • couple • cl
8
Perfecta
Pros:

La ubicación

Cons:

Nada

2026-09-14 • via Nuitee
A
Alessandra • family_with_children • br
8
OTIMO CUSTO BENEFICIO
Pros:

OTIMA LOCALIZAÇAO

Cons:

BARES E MERCADOS PROXIMOS

2026-09-14 • via Nuitee
C
Carolina • solo_traveller • cl
9
2026-09-14 • via Nuitee
J
Jocelyn • solo_traveller • cr
8
Pros:

Ubicación

Cons:

El aire acondicionado no funcionaba, No te permiten pagar con tarjeta de débito, solo crédito.

2026-09-14 • via Nuitee
S
SÉRGIO AUGUSTO • couple • br
8
2026-09-14 • via Nuitee
R
Ricardo • solo_traveller • br
9
2026-09-13 • via Nuitee
G
Gabriel • solo_traveller • cl
9
2026-09-12 • via Nuitee