Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.95
Some guests mentioned issues regarding cleanliness and maintenance, affecting their overall satisfaction.
Service
8.65
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.65
The location was frequently praised for being central and accessible.
Room Quality
8.25
Rooms received mixed feedback, with some guests finding them comfortable while others noted issues.
Amenities
7.95
Amenities like the pool and breakfast were well-received, but some guests found issues.
Value for Money
8.25
Guests found good value given the location and services, despite some complaints.
Food and Beverage
8.45
Breakfast received high praise, contributing positively to guests' experiences.
Overall Experience
8.25
Overall experience varied, with both high points and significant concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Modern Accommodations
Hotel Diego Velazquez in Santiago's Providencia district offers modern rooms with all the necessary amenities including flat-screen TVs, air conditioning, and minibars. Guests can enjoy room service and choose between traditional hotel or apart-hotel services.

Convenient Facilities
The hotel features an indoor swimming pool, gym, meeting rooms, and a business center with computer and WiFi access. Guests can also take advantage of laundry services, a gift shop, and PC rental service. The 24-hour front desk ensures all needs are met promptly.

Dining Options
Indulge in a variety of culinary delights at Peztoro Restaurant, offering local specialties, Mediterranean classics, pizzas, and pastas. The bar serves light meals, drinks, and a selection of Chilean wines for a perfect dining experience.

Book your stay at Hotel Diego Velazquez for a modern and convenient hotel experience in Santiago!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.3
Based on 4979 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.65
Room Quality: 8.25
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.25
R
Rey Arturo VII • family_with_children • cl
5
2026-11-01 • via Nuitee
C
CARLOS GANSER • couple • uy
8
Cons:

Que no haya ascensor hasta la planta baja que no hay jabonera en la ducha que del ascensor a la puerta del dormitorio hay que pasar por otra puerta que no sé para qué es

2026-10-31 • via Nuitee
W
WANUSA • couple • br
10
Localização e atendimento perfeirto
Pros:

De tudo

Cons:

Nada

2026-10-31 • via Nuitee
P
Patricia • extended_group • uy
8
2026-10-31 • via Nuitee
M
Manuela • couple • uy
10
Excelente estadía
Pros:

Eran todos muy amables, siempre atentos! Excelente ubicación, a pasos del metro, muchos lugares para comer, y tiendas.

2026-10-31 • via Nuitee
E
Emma • couple • ca
7
2026-10-30 • via Nuitee
M
Miguel Roberto • solo_traveller • ar
10
2026-10-30 • via Nuitee
J
Jarmmm • family_with_children • co
7
2026-10-30 • via Nuitee
P
Pablo • couple • cl
10
Excelente alojamiento familiar
Pros:

El personal muy amable, atentos y excelente conectividad.

2026-10-29 • via Nuitee
P
Pablo • family_with_children • cl
10
Excelente espacio familiar
Pros:

La amabilidad del personal y su atención, considerando que es un viaje familiar con niños. Además, su ubicación privilegiada

Cons:

Una de las habilidades pequeñas, con vista al interior, lo que generaba problema de ventilación.

2026-10-29 • via Nuitee
U
UILMA • couple • br
7
Pros:

Café da manhã e limpeza

Cons:

Não tem espelho no quero é iluminação ruim

2026-10-29 • via Nuitee
V
Valeria • solo_traveller • ar
10
2026-10-28 • via Nuitee
C
CRISTIANE • family_with_children • br
7
Não entregou o que prometeu em relação ao tamanho de um dos quartos
Pros:

Eu reservei 2 quartos. O meu com meu cônjuge era bom, parecia um quarto adaptado no último andar, com antesala e banheiro bons, mas o quarto dos meus filhos era minúsculo e comento na paete que não gostei.
A localização do hotel é ótima.

Cons:

Eu reservei 2 quartos. O meu com meu cônjuge era bom, parecia um quarto adaptado no último andar, com antesala e banheiro bons, mas o quarto dos meus filhos era minúsculo e tinha, a meu ver, uns 12m², no máximo , apesar da propaganda dizer que tinha 26m².
O café da manhã é razoável, mas bem tumultuado pois o espaço é pequeno pra tanta gente.

2026-10-27 • via Nuitee
P
Patricia • couple • br
10
Prazerosa e confortável.
Pros:

Da localização e receptividade

Cons:

Não tenho o que reclamar.

2026-10-27 • via Nuitee
R
Rocio • solo_traveller • co
8
Muy bien ubicado
Pros:

Está muy bien ubicado, y tiene restaurante en el primer piso. Los empleados son muy amables y el lugar en la noche es tranquilo.

Cons:

La habitación un poco antigua, aunque creo que hay mejores solo que booking asigna las que no están tan bien, ya me ha pasado.

2026-10-27 • via Nuitee
M
MARIANE • family_with_children • br
7
Pros:

Localização

Cons:

Ter 1h por dia para usar a piscina,isso não estava descrito na publicação. Café da manhã bem simples para o nível do hotel.

2026-10-27 • via Nuitee
P
Pio • couple • es
7
Santiago merece la pena.
Pros:

El personal muy amable. La ubicación. El desayuno se puede organizar mejor para que no haya amontonamiento.

Cons:

Está “usado”, necesita una actualización en baño, pintura, ventanas, aire acondicionado. Le pesan los años.

2026-10-26 • via Nuitee
E
Escobar • solo_traveller • co
5
Regular
Pros:

La ubicación

Cons:

La habitación estaba sucia, las sábanas viejas, no me gusto

2026-10-26 • via Nuitee
A
Alejandro • solo_traveller • cl
9
2026-10-26 • via Nuitee
M
Martha • family_with_children • mx
8
2026-10-24 • via Nuitee