Kristály Hotel

Hotels
8.2 (1459 reviews)
Lovassy Sándor u. 20 , Keszthely , hu

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
7.83
Some reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
9
Multiple reviews highlighted the kind and helpful staff.
Location
9.04
The hotel is conveniently located near Lake Balaton.
Room Quality
7.99
Rooms were reported as modern and well-maintained, though some noted issues with temperature control.
Amenities
7.52
Amenities were lacking, particularly the wellness facilities and options at the hotel bar.
Value for Money
8.18
Generally felt to be good value for a 4-star hotel.
Food and Beverage
7.63
Food services received mixed reviews, with breakfast praised but dinner options noted as insufficient.
Overall Experience
8.4
Guests appreciated their stay but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:52

Property Description

Luxurious Spa Facilities
Indulge in a range of spa facilities including dry and infra red saunas, a steam room, a salt chamber, and a hot tub to rejuvenate your body and soul during your stay at Kristály Hotel.

Cultural Attractions Nearby
Explore the nearby Festetics Castle with its impressive artisan furniture collections spanning three centuries, and visit the Balaton museum to learn about the geological evolution and biodiversity of the lake.

Convenient Amenities
Enjoy the ease of renting bicycles from the hotel to explore the charming town of Keszthely, and take advantage of private parking in the underground garage for a worry-free stay.

Book now to experience the perfect blend of relaxation, culture, and convenience at Kristály Hotel, just steps away from the stunning Balaton lake.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 4 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 13 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1459 reviews
Cleanliness: 7.83
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.18
Food and Beverage: 7.63
Overall Experience: 8.4
K
Krisztián • extended_group • hu
3
2026-04-23 • via Nuitee
F
Fruzsina • couple • hu
10
Egy elvonulós kis hosszú hétvégére tökéletes kis szállás.
Pros:

Szuper helyen van, nincs messze sem a parttól, sem a főtértől. A vacsi rendhagyóan nem helyben van, így ki tudtunk próbálni különböző éttermeket. A recepciósok mindig kedvesek és mosolygósak voltak. :)

Cons:

Szuper lett volna, ha okos a tv és tudtunk volna esetleg netflixezni esténként.

2026-04-19 • via Nuitee
T
Tomáš • couple • cz
10
2026-04-19 • via Nuitee
B
Bence • solo_traveller • hu
6
2026-04-18 • via Nuitee
M
Markus • solo_traveller • at
7
2026-04-13 • via Nuitee
Z
Zsolt • solo_traveller • hu
10
2026-04-13 • via Nuitee
L
Liudmila • family_with_children • cy
6
not worth the money
Pros:

It was clean.

We didn't have any chance to use the facilities (like sauna etc), so cannot say anything about those.

The restaurant next to the hotel is very good (not the one inside).

Cons:

I would start with the fact that it's quite expensive and it's not worth the money.

The building itself is quite old. Everything inside is also a bit out of date.

The fridge in the room makes an unbearably loud noise, so we needed to turn it off.

The shower holder doesn't really hold to the wall, so it's impossible to direct the water flow. There is also no shower rail to put the showerhead lower (and it hangs quite high).
No shelf for the shampoo and shower gel inside the shower.

The disposable hair comb was clearly used but not replaced by the staff.

The staff in the bistro is unfriendly and most of them don't speak English. The breakfast is poor. And when we tried to have dinner there, we were not told that it's self-service (even tho we spoke with a hostess there), and sat there like stupid.

2026-04-10 • via Nuitee
R
Ramóna • solo_traveller • hu
10
Szívesen megyek vissza a kedvesség, vendégszeretet miatt.
Pros:

A személyzet nagyon segítőkész, kedves, udvarias, barátságos.

Cons:

Nincs ilyen.

2026-04-07 • via Nuitee
N
Natasa 77 • family_with_children • sk
9
Pros:

A személyzet rendkívül kedves és figyelmes volt.A reggeli, vacsora finom és bőséges.. Csak ajánlani tudom.Mi jól éreztük magunkat.

2026-04-06 • via Nuitee
L
Lilla Rebeka • couple • hu
2
Nem tetszett
Cons:

Retro és hiányosságai vannak. Nem volt szauna lepedő, sem külön törölköző a wellnesshez. Köntöst is külön lehetett bérelni a recepción. A wellness részlegen nem volt víz vagy pohár, hogy tudjunk a szauna után hidratálni. Egyes kabinokat nem tudtunk bekapcsolni, furcsa, hogy ennyire el volt hanyagolva a wellness, amikor a bookingon ezzel hirdetik. A szobában a fürdőszoba ajtaja egy kis elhúzható üveglap ami nagyon kellemetlen volt.. A szobák fala vékony, áthallatszott a szomszédok beszélgetése. A szoba hűtőjébe még egy víz sem volt bekészítve. Nem érdemel 4 csillagot ez a szállás, és nem voltunk megelégedve.

2026-04-06 • via Nuitee
G
Gabriele • family_with_children • de
7
Pros:

Das Zimmer war sehr schön und modern. Wir hatten ein Zimmer mit kleinem Balkon.

Cons:

Die Auswahl vom Frühstück war ok, das Buffet vom Abendessen hätte etwas reichhaltiger sein können.

2026-04-05 • via Nuitee
M
MICAELA • couple • it
3
Pessimo rapporto qualità/prezzo -valutazione negativa ne
Pros:

Niente

Cons:

La sporcizia , soprattutto del terrazzino , con mozziconi di sigaretta accumulati. Bagno microscopico e phon malfunzionante

2026-04-04 • via Nuitee
P
Péter • couple • hu
7
2026-04-04 • via Nuitee
G
Géza • family_with_children • hu
8
2026-03-27 • via Nuitee
M
Martin • couple • hu
10
Pros:

Teljeskörű precíz kiszolgálás. Nagyon jó és tiszta szállás. Nagyon finom reggeli, és a személyzet 1 osztályú. Köszönöm nagyon jól éreztük magunkat.

2026-03-15 • via Nuitee
D
Dániel • solo_traveller • hu
5
2026-03-15 • via Nuitee
J
József • couple • hu
10
2026-03-09 • via Nuitee
T
Tamás • family_with_children • hu
8
Pros:

Az ágy igazan kényelves volt.

Cons:

A jakuzzi hőmérséklete alacsony volt, szerintem.

2026-02-22 • via Nuitee
T
Tereza • couple • hr
8
2026-02-11 • via Nuitee
G
Gézáné • couple • hu
9
2026-01-22 • via Nuitee