Hotel São Miguel

Hotels
7.6 (1902 reviews)
Rua Dr. Bruno Tavares Carreiro nº 28 , Ponta Delgada , pt

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Children allowed

Facilities

Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Issues with cleanliness
Room quality concerns
Unsatisfactory breakfast

Categories

Cleanliness
6.8
Several reviews mentioned issues with cleanliness, such as a strong smell of humidity and a cockroach found in the room.
Service
8.76
Positive mentions of staff being friendly and helpful, although there were some complaints about breakfast service.
Location
8.8
Multiple reviews highlighted the excellent location of the hotel, very close to central attractions.
Room Quality
6.76
Rooms were described as small and some had specific issues such as plumbing problems.
Amenities
7.29
Amenities were noted as basic, with some guests feeling the hotel did not meet expectations of a standard hotel.
Value for Money
7.75
Some guests felt that while there were good aspects, the price did not justify the level of comfort experienced.
Food and Beverage
6.8
Breakfast service received negative feedback about limited food availability and quality.
Overall Experience
7.86
General sentiment varied, with both positive aspects and significant complaints affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:22

Property Description

Historical Charm in São Miguel Island

Convenient Amenities: Enjoy free WiFi, heating, cable TV, and private bathrooms in every room.

Delicious Dining: Indulge in the daily continental breakfast and explore local eateries for authentic cuisine.

Prime Location: Close to the airport and key landmarks, Hotel São Miguel offers easy access to the best of Ponta Delgada.

Book now to experience the beauty of São Miguel Island at Hotel São Miguel!

Important information:

Please note that free public parking is available in the Hotel São Miguel's street, from 19:00 to 08:00.

A free public car park is available at 656 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 0.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 12 per person per night when using an available extra bed.
    People 12 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1902 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 7.86
P
Paulo • family_with_children • pt
1
Não reservar
Pros:

Nada

Cons:

De tudo

2026-04-18 • via Nuitee
P
Paulo • family_with_children • pt
1
Não reservar
Pros:

Nada

Cons:

Tudo mau

2026-04-18 • via Nuitee
B
Bartos68 • couple • cz
9
2026-04-18 • via Nuitee
C
Carlos • solo_traveller • cv
10
Pros:

Bom lugar, bem localizado, bom pequeno almoco. Funcionarios simpaticos

2026-04-16 • via Nuitee
L
Liberal • couple • pt
8
Boa
Pros:

pequeno almoço normal, localização muito boa , central

Cons:

quarto muito pequeno, não se conseguia abrir a porta de casa de banho totalmente para trás , assim como a do quarto de cama.

2026-04-16 • via Nuitee
C
Cedros • solo_traveller • pt
8
2026-04-14 • via Nuitee
R
Rui • solo_traveller • pt
4
Pros:

Faltava queijo flamengo

Cons:

A falta de funcionamento da televisão carto nº 20

2026-04-13 • via Nuitee
C
Carlos • solo_traveller • pt
10
Pros:

A simpatia e disponibilidade do staff

Cons:

Nada a apontar.

2026-04-13 • via Nuitee
M
Marina • couple • pt
8
2026-04-12 • via Nuitee
J
J Tomás S • family_with_children • pt
10
Hotel São Miguel de 2** dou 5*****
Pros:

De tudo, funcionários sempre disponíveis, competentes e atenciosos com os clientes, pequeno almoço muito variado, quartos sempre limpos, camas bem feitas, conforto, e a localização do hotel, muito central, perto de tudo

Cons:

nada a dizer...

2026-04-11 • via Nuitee
K
Karin • family_with_children • de
4
Kann man zur Not nehmen.
Pros:

Eigentlich nur die zentrale Lage. Und die Fotos im Internet. Der Preis war auch okay.

Cons:

Wir hatten ein Dreibettzimmer, d.h. es wurde im Doppelzimmer (Zimmer 22) ein Beibett hinein gezwängt. Die Anordnung haben wir umgestellt, damit man besser vorbei kommt. Zusätzlich zur Ernüchterung über die beengten Verhältnisse gab es im Bad eine unangenehme Überraschung, da vom Toilettensockel aus Wasser über den Boden sickerte. Dieser Schaden wird nicht plötzlich entstanden sein, sondern war bestimmt schon längst bekannt. Der Portier gab uns ein paar Handtücher zum trockenlegen. Da das Hotel ausgelastet war, konnten wir nicht tauschen und für zwei Nächte lohnte sich ein Umzug für die letzte Nacht dann doch nicht.
Im Zwischenflur vom Zimmer zum Bad war ein Lichtsensor, der jedes Mal für 1 Minute an war wenn man in die Nähe kam und wenn man nachts auf die Toilette musste war alles hell erleuchtet.
Der TV-Bildschirm ist viel zu klein (ca. 30x45cm) und sehr anstrengend für die Augen.
Frühstücksauswahl würde ich auf keinen Fall als "Büffet" bezeichnen. Auch habe ich mich gefragt, ob tatsächlich alle Gäste Platz hätten wenn sie alle auf ein Mal zum frühstücken herunter kämen. Wir haben uns jedenfalls nicht sehr lange damit aufgehalten, war irgendwie ungemütlich in diesem Gewölbe.

2026-04-09 • via Nuitee
V
Vice-Desporto • solo_traveller • pt
7
Muito boa
Pros:

Bom

2026-04-06 • via Nuitee
S
Salomé • solo_traveller • pt
6
2026-04-06 • via Nuitee
M
Maddi • couple • es
9
2026-04-06 • via Nuitee
S
Sónia • solo_traveller • pt
6
2026-04-05 • via Nuitee
S
Sara • solo_traveller • pt
7
Agradável, nomeadamente a nível de localização e staff!
Pros:

Os funcionários foram muito simpáticos e acolhedores.

Cons:

A limpeza do quarto poderia estar um pouco mais bem feita.

2026-04-04 • via Nuitee
D
David • extended_group • es
7
Pros:

Ubicación

Cons:

No iba el aire y se salía el agua del baño

2026-04-03 • via Nuitee
V
Vera • couple • pt
8
2026-04-02 • via Nuitee
B
Bruno João • family_with_children • pt
9
2026-03-30 • via Nuitee
S
sandrina • extended_group • pt
7
Pros:

Simpatia dos funcionários

Cons:

Ar condicionado não funcionava muito bem

2026-03-29 • via Nuitee