Hotel São Miguel

Hotels
7.6 (2013 reviews)
Rua Dr. Bruno Tavares Carreiro nº 28 , Ponta Delgada , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Issues with cleanliness
Room quality concerns
Unsatisfactory breakfast

Categories

Cleanliness
6.8
Several reviews mentioned issues with cleanliness, such as a strong smell of humidity and a cockroach found in the room.
Service
8.76
Positive mentions of staff being friendly and helpful, although there were some complaints about breakfast service.
Location
8.8
Multiple reviews highlighted the excellent location of the hotel, very close to central attractions.
Room Quality
6.76
Rooms were described as small and some had specific issues such as plumbing problems.
Amenities
7.29
Amenities were noted as basic, with some guests feeling the hotel did not meet expectations of a standard hotel.
Value for Money
7.75
Some guests felt that while there were good aspects, the price did not justify the level of comfort experienced.
Food and Beverage
6.8
Breakfast service received negative feedback about limited food availability and quality.
Overall Experience
7.86
General sentiment varied, with both positive aspects and significant complaints affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:22

Property Description

Historical Charm in São Miguel Island

Convenient Amenities: Enjoy free WiFi, heating, cable TV, and private bathrooms in every room.

Delicious Dining: Indulge in the daily continental breakfast and explore local eateries for authentic cuisine.

Prime Location: Close to the airport and key landmarks, Hotel São Miguel offers easy access to the best of Ponta Delgada.

Book now to experience the beauty of São Miguel Island at Hotel São Miguel!

Important information:

Please note that free public parking is available in the Hotel São Miguel's street, from 19:00 to 08:00.

A free public car park is available at 656 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 0.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 12 per person per night when using an available extra bed.
    People 12 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2013 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 7.86
J
Joao • solo_traveller • pt
9
2026-06-06 • via Nuitee
L
Lyne • family_with_children • ca
8
Bon emplacement
Pros:

personnel très courtois, déjeuner bien, très bien situé

Cons:

Café peu goûteux, chambre un peu petite, air climatisée plus ou moins performante.

2026-06-06 • via Nuitee
G
GIACOMO • solo_traveller • it
1
Mai vista una cosa così
Pros:

Niente

Cons:

Mai vista una cosa così, camera minuscola!
Dicono 12mq, secondo me compreso il bagno. Una puzza di cloro da non poter entrare. Letto a 1 piazza e 1/2 ma più grande non entra. Senza ascensore ti devi portare le valigie ai piani. L'unica cosa sufficiente è il personale che, ad onore del vero, è stato disponibile.

2026-06-05 • via Nuitee
L
Luís • couple • pt
7
Pros:

Ótima localização, apesar de a estrada ser muito apertada e o estacionamento ser difícil. Bom pequeno-almoço.

Cons:

Escadas muito íngremes de acesso aos andares.

2026-06-04 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Breakfast was good.

2026-06-04 • via Nuitee
H
Helena Gonçalves • solo_traveller • pt
8
2026-06-04 • via Nuitee
L
Lorraine • extended_group • gb
5
2026-06-04 • via Nuitee
L
Luisa Canhao • solo_traveller • pt
3
Muito mau
Pros:

Só gostamos da localização.

Cons:

O quarto 17 é péssimo. Tudo mau. Minúsculo. Decrépito. Almofadas más. Casa de banho péssima.
Não tínhamos sequer uma garrafa água no quarto. Por 125euros o custo versus qualidade era muito mau.

2026-06-04 • via Nuitee
C
Colette • solo_traveller • ca
8
2026-06-03 • via Nuitee
E
Esta • solo_traveller • us
10
Pros:

Staff went above and beyond to help me whenever they could. I was stuck on Sao Miguel island for about a month due to my husband having a medial emergency while we were on a cruise. The front desk were amazing helped me with anything I needed. Would 100% stay here and recommend to friends and family to stay here.

2026-06-03 • via Nuitee
L
Lorraine • solo_traveller • gb
3
Pros:

Location and staff and able to leave luggage

Cons:

Very very noisy can hear everything in reception at night. Not clean. Poor facilities

2026-06-03 • via Nuitee
S
Shairelee • couple • nl
5
Het was acceptabel voor een nachtje
Pros:

De locatie is goed bereikbaar vanaf vliegveld en het centrum. Het personeel van de receptie was super vriendelijk en behulpzaam.

Cons:

De kamers zijn sfeerloos en toe aan vernieuwing. De prijs was ook te hoog ten opzichte van de kamers en de ontbijtzaal. Het ontbijt zelf was ook matig.

2026-06-02 • via Nuitee
M
Maria • solo_traveller • pt
7
2026-06-01 • via Nuitee
J
Javier • solo_traveller • es
8
Pros:

Desayuno, el baño amplio y el aire acondicionado

2026-06-01 • via Nuitee
P
Patricia • solo_traveller • fr
7
Correct
Pros:

Propre

Cons:

Rien

2026-06-01 • via Nuitee
H
Hortênsia • solo_traveller • pt
7
Pros:

A localização e funcionário.

Cons:

Falta de atenção na arrumação da sala no pequeno almoço.

2026-05-31 • via Nuitee
C
Costa • solo_traveller • pt
10
Pros:

Localização central, tranquilo, limpo e com funcionarios atenciosos sempre dispostos a ajudar no que for preciso.

2026-05-30 • via Nuitee
O
olena • couple • ca
10
Pros:

Excellent breakfast, very good location, clearness, polite staff

Cons:

Nothing

2026-05-30 • via Nuitee
P
Pereira • solo_traveller • pt
6
Pros:

A localização é muito boa

Cons:

Não ter elevador

2026-05-29 • via Nuitee
V
Viamonte • solo_traveller • pt
5
2026-05-29 • via Nuitee