Hotel São Miguel

Hotels
7.6 (1972 reviews)
Rua Dr. Bruno Tavares Carreiro nº 28 , Ponta Delgada , pt

Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Issues with cleanliness
Room quality concerns
Unsatisfactory breakfast

Categories

Cleanliness
6.8
Several reviews mentioned issues with cleanliness, such as a strong smell of humidity and a cockroach found in the room.
Service
8.76
Positive mentions of staff being friendly and helpful, although there were some complaints about breakfast service.
Location
8.8
Multiple reviews highlighted the excellent location of the hotel, very close to central attractions.
Room Quality
6.76
Rooms were described as small and some had specific issues such as plumbing problems.
Amenities
7.29
Amenities were noted as basic, with some guests feeling the hotel did not meet expectations of a standard hotel.
Value for Money
7.75
Some guests felt that while there were good aspects, the price did not justify the level of comfort experienced.
Food and Beverage
6.8
Breakfast service received negative feedback about limited food availability and quality.
Overall Experience
7.86
General sentiment varied, with both positive aspects and significant complaints affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:22

Property Description

Historical Charm in São Miguel Island

Convenient Amenities: Enjoy free WiFi, heating, cable TV, and private bathrooms in every room.

Delicious Dining: Indulge in the daily continental breakfast and explore local eateries for authentic cuisine.

Prime Location: Close to the airport and key landmarks, Hotel São Miguel offers easy access to the best of Ponta Delgada.

Book now to experience the beauty of São Miguel Island at Hotel São Miguel!

Important information:

Please note that free public parking is available in the Hotel São Miguel's street, from 19:00 to 08:00.

A free public car park is available at 656 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 0.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 12 per person per night when using an available extra bed.
    People 12 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1972 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 7.86
O
OLOF solo_traveller se
8
2026-05-01 via Nuitee
M
Marques solo_traveller pt
9
2026-05-01 via Nuitee
B
Bianca solo_traveller pt
7
2026-04-30 via Nuitee
G
Geryllp couple es
5
2026-04-30 via Nuitee
P
Philippe solo_traveller fr
8
Pros:

- réceptionniste facilitateur qui a appelé un taxi
- propre
- prestation petit déjeuner très correcte

Cons:

- manque de prises dans les chambres
- mettre à disposition une couverture supplémentaire

2026-04-29 via Nuitee
R
ribeiro solo_traveller pt
10
Foi espetacular! Sobretudo pela localização e atenção da equipa de funcionários, jovem e eficiente.
Pros:

Localização, simpatia e atenção dos funcionários, pequeno almoço variado e cuidado.

2026-04-28 via Nuitee
J
João solo_traveller pt
7
2026-04-28 via Nuitee
J
Joaquim Manuel solo_traveller pt
8
Pros:

A higiene limpeza.

2026-04-28 via Nuitee
A
Andrius family_with_children lt
7
One night stay
Pros:

For one night to stay is okey but plan more then couple days room was small for otherwise is good place to stay city center is very close

Cons:

Coffee machine in lobby is terrible other problems we didn't have, and also few sockets to charge phones

2026-04-28 via Nuitee
C
Carvalho solo_traveller pt
2
2026-04-27 via Nuitee
A
Ana extended_group es
10
Pros:

La estancia en el hotel en general cumplió al 100% las expectativas. El servicio fue impecable en cuanto a atención y todo lo que necesitaramos, el desayuno era sencillo pero muy variado y muy rico!
Las habitaciones estaban muy limpias y el baño estaba muy bien de tamaño para el precio que tenia. Además, en cuanto a ruidos y demas desde nuestra habitación no se escuchaba nada.
Nosotras teniamos coche y a pesar de ser una calle estrecha no tuvimos problema ningun día para aparcar (también porque teniamos un fiat500 que cabe en cualquier sitio)
En general una estancia excepcional en cuanto a calidad/precio. Volvería sin duda!

2026-04-27 via Nuitee
V
Vasco couple pt
8
Pros:

Simplicidade e simpatia

Cons:

A localização não é a melhor a rua é muito estreita e é difícil estacionar carro

2026-04-26 via Nuitee
A
Alfred Sharples solo_traveller mt
7
2026-04-24 via Nuitee
L
livia family_with_children pt
7
Boa estadia curta
Pros:

Localização, limpeza

Cons:

Conforto. Escadaria, almofadas e cobertores.
Pequeno almoço razoável.

2026-04-23 via Nuitee
F
Fabiana extended_group de
7
Recomendo!
2026-04-23 via Nuitee
A
Aguiar solo_traveller pt
4
Pros:

Simpatia dos funcionarios, boa limpeza e localizacao. Pequeno almoço razoavel

Cons:

Não é um hotel mas sim uma residencial.
Infelizmente o unico acesso aos quartos é por escadas.
Ouve se muito o barrulho vindo tanto da rua como nos corredores.
Mas o pior foi o tamanho do quarto que era pequeno e a casa de banho minuscula

2026-04-22 via Nuitee
J
Jankowiak couple gb
6
2026-04-21 via Nuitee
L
Laura couple fr
5
2026-04-20 via Nuitee
Y
Yuan solo_traveller ch
6
Cons:

Ausserhalb Fenster vom Zimmet 2 hat sich ein Motor von irgendwas ganze Nacht an- und ausgeschaltet. Wir konnten leider nicht gut schlafen.

2026-04-19 via Nuitee
J
José Carlos solo_traveller pt
10
2026-04-19 via Nuitee