Hotel São Miguel

Hotels
7.6 (2027 reviews)
Rua Dr. Bruno Tavares Carreiro nº 28 , Ponta Delgada , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Issues with cleanliness
Room quality concerns
Unsatisfactory breakfast

Categories

Cleanliness
6.8
Several reviews mentioned issues with cleanliness, such as a strong smell of humidity and a cockroach found in the room.
Service
8.76
Positive mentions of staff being friendly and helpful, although there were some complaints about breakfast service.
Location
8.8
Multiple reviews highlighted the excellent location of the hotel, very close to central attractions.
Room Quality
6.76
Rooms were described as small and some had specific issues such as plumbing problems.
Amenities
7.29
Amenities were noted as basic, with some guests feeling the hotel did not meet expectations of a standard hotel.
Value for Money
7.75
Some guests felt that while there were good aspects, the price did not justify the level of comfort experienced.
Food and Beverage
6.8
Breakfast service received negative feedback about limited food availability and quality.
Overall Experience
7.86
General sentiment varied, with both positive aspects and significant complaints affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:22

Property Description

Historical Charm in São Miguel Island

Convenient Amenities: Enjoy free WiFi, heating, cable TV, and private bathrooms in every room.

Delicious Dining: Indulge in the daily continental breakfast and explore local eateries for authentic cuisine.

Prime Location: Close to the airport and key landmarks, Hotel São Miguel offers easy access to the best of Ponta Delgada.

Book now to experience the beauty of São Miguel Island at Hotel São Miguel!

Important information:

Please note that free public parking is available in the Hotel São Miguel's street, from 19:00 to 08:00.

A free public car park is available at 656 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 0.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 12 per person per night when using an available extra bed.
    People 12 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2027 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 7.86
D
daniel • solo_traveller • pt
8
2026-06-27 • via Nuitee
V
Veselina • solo_traveller • bg
9
2026-06-27 • via Nuitee
G
geneviève • extended_group • fr
8
Excellente nuit pour notre groupe de 8.
Pros:

La disponibilité du personnel. L'emplacement très central.

Cons:

Marches un peu hautes pour accéder à l'étage.

2026-06-26 • via Nuitee
C
Catarina • couple • pt
10
Pros:

Da simpatia dos funcionários e foram sempre muito prestáveis .
Quarto com ar condicionado o que é ótimo!

Cons:

Poderia haver uma garrafa de água no quarto para usar quando necessário !

2026-06-25 • via Nuitee
G
Guillermo Francisco • solo_traveller • es
8
Aceptable. correcto.
Pros:

El alojamiennto está bien. Me sentí comodo. Siendo un hotel de dos estrellas, me parece excesivo el precio.

2026-06-24 • via Nuitee
L
Luisa • solo_traveller • pt
7
Pros:

A disponibilidade e amabilidade dos funcionários da recepção.

2026-06-24 • via Nuitee
R
Rafael • family_with_children • pt
10
Tornou a experiencia muito mais açoriana, sem dúvidas que repetiria numa próxima oportunidade
Pros:

A começar a localização é excelente, perto do centro da cidade e a uns passos de vários parques sem paquímetros, o que possibilita evitar custos extras para quem aluga carro.
O pequeno almoço tem bastante variedade ora torradas com queijo e fiambre, ora ovos mexidos ou queijo fresco ou ainda iogurtes com aveia, a acompanhar várias bebidas desde a água ao sumo, ao café ou ao leite. E cereja topo do bolo aquela salada de fruta boa.
O staff é todo muito simpático e atencioso desde receção ao staff da cozinha e ao staff dos serviços de limpeza

Cons:

O único detalhe que poderia ser melhor era de facto o conforto das camas, um pouco rijas para quem já sofre de dores no corpo.

2026-06-22 • via Nuitee
F
Ferreira • family_with_children • pt
10
Pros:

O hotel fica muito bem localizado. Perto do shopping Parque Atlântico e perto da marginal, não faltam restaurantes pela zona e bares também não.
Desde a simpatia dos funcionários, principalmente do Vasco, à qualidade da comida era muito boa.
Espero voltar e encontrar a mesma equipa!
Adorei mesmo.

Cons:

Adorei tudo!

2026-06-22 • via Nuitee
P
Patricia • couple • fr
10
Je aime toute la paisagens
Pros:

Toute agradavel tout proprios je aime

Cons:

Le climat

2026-06-22 • via Nuitee
A
alain • solo_traveller • be
2
Jamais plus !
Pros:

Son positionnement uniquement

Cons:

Les équipements ne fonctionnait pas la climatisation était en panne et le personnel a refusé d appeler le réparateur il a fallu 3 jours pour remplacer une ampoule dans la salle de bain le petit déjeuné n est pas bon les œufs arrivent très tardivement et son froid 160€ par nuit c est simplement du vol !

2026-06-20 • via Nuitee
N
Nuno • couple • pt
7
Pros:

Localização

Cons:

Paredes com muita humidade

2026-06-19 • via Nuitee
P
Patricia • couple • es
10
Cómoda y tranquila
Pros:

Nos gustó mucho la ubicación, limpieza y desayuno.

Cons:

Todo fue bien solo estuvimos una noche

2026-06-19 • via Nuitee
R
Romana • solo_traveller • cz
8
2026-06-18 • via Nuitee
G
Gisela • extended_group • ch
7
Pros:

Die Lage mitten in der stadt war super. das Personal war ausserordentlich freundlich.

Cons:

Das Frühstück hatte zu weni Früchte und Gemüse

2026-06-16 • via Nuitee
P
Pascal • couple • fr
8
Pros:

Bien placé ,près du centre ville .
Personnel très sympathique.

Cons:

Escalier pour monter aux chambre pas très pratique .

2026-06-16 • via Nuitee
P
Paula • solo_traveller • pt
6
2026-06-14 • via Nuitee
D
Duarte Fonseca • solo_traveller • pt
7
2026-06-14 • via Nuitee
M
Mine • solo_traveller • tr
2
Pros:

Erken girmemize ve çıkışta akşama kadar bavullarımizi birakmamiza izin verdiler.

Cons:

Öncelikle bir koku vardı, çarşaflar kullanılmış gibiydi 2 defa değişirler diye oda temizlensin diye bıraktığımız karta rağmen ayni çarşafları düzeltip durdular ayrıca cok ses vardi, kahvaltıda sira bekledik, o kadar cok personele rağmen basit şeyleri yapamadılar, son olarak girişe koyduğunuz yapma çiçek her geçene çarpıyor neden orada

2026-06-12 • via Nuitee
L
LARS • couple • us
10
I'd certainly stay at this hotel again!
Pros:

very good breakfast buffet - and the robo cafe barrista was the best!

2026-06-12 • via Nuitee
E
Elsa • couple • pt
7
Pros:

pequeno almoço

Cons:

tamanho do quarto

2026-06-08 • via Nuitee