Hotel São Miguel

Hotels
7.6 (1899 reviews)
Rua Dr. Bruno Tavares Carreiro nº 28 , Ponta Delgada , pt

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Children allowed

Facilities

Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Issues with cleanliness
Room quality concerns
Unsatisfactory breakfast

Categories

Cleanliness
6.8
Several reviews mentioned issues with cleanliness, such as a strong smell of humidity and a cockroach found in the room.
Service
8.76
Positive mentions of staff being friendly and helpful, although there were some complaints about breakfast service.
Location
8.8
Multiple reviews highlighted the excellent location of the hotel, very close to central attractions.
Room Quality
6.76
Rooms were described as small and some had specific issues such as plumbing problems.
Amenities
7.29
Amenities were noted as basic, with some guests feeling the hotel did not meet expectations of a standard hotel.
Value for Money
7.75
Some guests felt that while there were good aspects, the price did not justify the level of comfort experienced.
Food and Beverage
6.8
Breakfast service received negative feedback about limited food availability and quality.
Overall Experience
7.86
General sentiment varied, with both positive aspects and significant complaints affecting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:22

Property Description

Historical Charm in São Miguel Island

Convenient Amenities: Enjoy free WiFi, heating, cable TV, and private bathrooms in every room.

Delicious Dining: Indulge in the daily continental breakfast and explore local eateries for authentic cuisine.

Prime Location: Close to the airport and key landmarks, Hotel São Miguel offers easy access to the best of Ponta Delgada.

Book now to experience the beauty of São Miguel Island at Hotel São Miguel!

Important information:

Please note that free public parking is available in the Hotel São Miguel's street, from 19:00 to 08:00.

A free public car park is available at 656 feet from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 0.50 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 12 per person per night when using an available extra bed.
    People 12 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1899 reviews
Cleanliness: 6.8
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 7.86
M
Manuel • solo_traveller • pt
7
Pros:

Localização

Cons:

Preço alto para as comodidades

2026-02-10 • via Nuitee
S
Sérgio • solo_traveller • pt
10
Pros:

Localização e hospitalidade

Cons:

Tava tudo ótimo.

2026-01-31 • via Nuitee
A
Andressa • solo_traveller • de
4
Leider würde ich das
Pros:

Leider war es nicht möglich im Zimmer zu bleiben da ich den Verdacht auf Bettwanze hatte. Mir wurde ein anderes Zimmer zugewiesen welches benutzte Handtücher, offene Seife und ungeputzted Badezimmer vorwies. An der wand entdeckte ich Schimmel als meine Tasche diese ausversehen gestriffen hatte.
Ich fühlte mich unwohl und würde nicht nochmals buchen. Das Personal war trotz des Vorfalls sehr freundlich und machte mein Frühstück zum mitnehmen bereit am nächsten Morgen.

Cons:

-

2026-01-28 • via Nuitee
S
Sonia • extended_group • pt
7
2026-01-28 • via Nuitee
M
Marina • couple • pt
1
2026-01-27 • via Nuitee
H
Hugo • extended_group • pt
5
Aceitável
Pros:

Gostei da localização , muito perto do aeroporto e muito fácil para conhecer a ilha tendo carro.
O chuveiro é maravilhoso.
O espaço do quarto muito bom
Cama boa

Cons:

O hotel ter apenas 1 lugar reservado para estacionar é um pouco triste e o facto de que ouve um dia em que o lugar estava vazio mas com uma cadeira em cima a ocupar o lugar sem um bom motivo e não podemos estacionar.
A Caldeira da água quente avariou duas vezes , ouve um dia que ficamos um tempinho sem água quente.
O pequeno almoço poderia ser algo mais reforçado.

2026-01-25 • via Nuitee
S
Serge • couple • ca
6
Une bon 2* près de tout, mais difficile à stationner.
Pros:

Le service du déjeuner était bien, super bien localisé et près de tout.

Cons:

Le stationnement cause problème, cependant, il n'y a qu'une seule place de disponible, sinon vous devez utiliser les paracomètres avec une plage de temps de 4 heures au maximum.

2026-01-23 • via Nuitee
T
Thomas • solo_traveller • ch
7
Friendly and welcoming atmosphere
Pros:

My breakfast of scrambled eggs was made for me each morning without my asking. Very friendly service from all hotel employees. The room was small but met my needs.

Cons:

Nothing.Friendly and welcoming atmosphere

2026-01-22 • via Nuitee
E
Evelyn • solo_traveller • es
9
Comodidad y confort
Pros:

Estadía estupenda, desayuno variado y la habitación muy amplia y cómoda
El hotel está muy bien ubicado muy céntrico

Cons:

No tengo ninguna queja

2026-01-20 • via Nuitee
D
Daniela • extended_group • pt
6
2026-01-20 • via Nuitee
A
ana • solo_traveller • pt
8
Muito bem impressionada com staff e relação qualidade/preço
Pros:

Boa relação qualidade preço

Cons:

Nada a apontar.

2026-01-20 • via Nuitee
L
Luis • solo_traveller • pt
7
Gostei
Pros:

Gostei de tudo no geral

Cons:

O pequeno almoço pode melhorar bastante.

2026-01-20 • via Nuitee
G
Gomes • solo_traveller • lu
10
2026-01-20 • via Nuitee
S
Sandra • solo_traveller • pt
10
2026-01-19 • via Nuitee
D
Daniel • family_with_children • us
10
Pros:

Staff cleanliness facility

2026-01-19 • via Nuitee
N
Nelia • solo_traveller • pt
10
2026-01-19 • via Nuitee
A
Adrianus • extended_group • nl
8
Prima
Pros:

Personeel was erg vriendelijk. we hebben zelfs nog een ontbijt meegekregen omdat we vroeg op het vliegveld moesten zijn.

Cons:

Stopcontact bij het bed.

2026-01-19 • via Nuitee
H
Honoria • couple • us
6
Pros:

Room was tiny & window looked into alley…. Couldn’t figure out AC & bathroom was tiny tiny

2026-01-19 • via Nuitee
C
Cinthia • couple • pt
6
2026-01-19 • via Nuitee
M
Muriel • extended_group • fr
8
2026-01-19 • via Nuitee