Hotel Nacional

Hotels
7.5 (3101 reviews)
Rua Castilho, 34 , Lisbon , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 3101 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
V
VENE • solo_traveller • es
6
Pros:

La atención y la ubicación

Cons:

La ducha es fija. El garaje es excesivamente estrecho, muy difícil para entrar y aparcar.

2026-07-25 • via Nuitee
T
Tina • solo_traveller • de
9
Gute Ausgangslage
Pros:

Gute Ausgangslage die Altstadt zu erkunden, zu Fuß oder mit Sightseeingbus in der Nähe. Das Zimmer einfach ( schon älteres Mobiliar), aber sauber und gut funktionierende Klimaanlage .
Parkmöglichkeit in der Tiefgarage.

Cons:

Verkehrsgeräusche, aber bei geschlossenem Fenster+Klimaanalage gut erträglich

2026-07-24 • via Nuitee
F
Ferreira • extended_group • fr
10
Pros:

Le personnel est super et l’emplacement de l’hôtel ainsi que le petit déjeuner sont tellement pratiques pour séjourner que je reviendrai sans hésiter.

2026-07-24 • via Nuitee
J
Jose Vicente • family_with_children • br
9
Valeu pelo custo benefício, me hospedaria novamente
Pros:

A localização estratégica, a limpeza e cordialidade dos funcionários

Cons:

O café da manhã (pequeno almoço) poderia ser melhor
Também não tinha frigobar no quarto

2026-07-24 • via Nuitee
A
Ana María • couple • es
7
Hotel muy recomendable.
Pros:

Estancia muy agradable. Lo mejor fue poder aparcar nada más llegar. La ubicación es buena porque con el metro se llega al centro rápido. El desayuno completo y variado. El personal muy amable.

2026-07-23 • via Nuitee
M
Mercedes • solo_traveller • es
10
2026-07-22 • via Nuitee
R
ramon • solo_traveller • es
5
Pros:

Ubicación

Cons:

Habitación bastante deteriorada y baño super antiguo y muy deteriorado

2026-07-21 • via Nuitee
A
Alexandre • solo_traveller • br
7
Pros:

Localização

2026-07-21 • via Nuitee
M
Maria • family_with_children • pt
9
2026-07-20 • via Nuitee
D
Diego • solo_traveller • es
4
Pros:

La ubicación

Cons:

El desayuno, muy pobre

2026-07-19 • via Nuitee
M
Mykola • family_with_children • ua
7
Pros:

Привітний персонал.

Cons:

Сантехніка в душі

2026-07-19 • via Nuitee
R
Ricardo • solo_traveller • es
9
Pros:

Great location and with private parking.

Cons:

It was all good.

2026-07-19 • via Nuitee
A
Andrew • family_with_children • qa
9
We enjoyed the location and friendly staff.
Pros:

Reasonable, not much variety.

Cons:

more traditional dishes

2026-07-18 • via Nuitee
אפרים • family_with_children • il
6
מלון ישן
Pros:

ארוחה בסיסית

Cons:

מלון ישן

2026-07-17 • via Nuitee
K
Kristel • solo_traveller • ch
8
Pas mal pour un séjour je reviendrai sans voiture
Pros:

Le silence !!!

Cons:

Le parking trop petit pour ma voiture !!!

2026-07-17 • via Nuitee
M
Marilene • solo_traveller • br
10
Pros:

O atendimento

2026-07-17 • via Nuitee
M
Mario • solo_traveller • pt
10
2026-07-17 • via Nuitee
S
Sueiro Gallego • solo_traveller • es
9
Pros:

Sobre todo el trato

Cons:

Todo bien 🙂

2026-07-16 • via Nuitee
B
Benjamim • solo_traveller • pt
6
2026-07-16 • via Nuitee
P
Paulo • solo_traveller • pt
8
Cons:

A falta de tomadas no quarto

2026-07-16 • via Nuitee