Hotel Nacional

Hotels
7.5 (3061 reviews)
Rua Castilho, 34 , Lisbon , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 3061 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
בן שבו שמעון • solo_traveller • pt
7
ללילה אחד זה בסדר
Pros:

מיקום

Cons:

המקום מאוד מיושן

2026-07-04 • via Nuitee
J
jacqueline • couple • fr
8
Bien 👍
Pros:

Bien situé. Parking gratuit et personnel au top

2026-07-04 • via Nuitee
E
Eric • solo_traveller • fr
4
2026-07-03 • via Nuitee
J
Juana • solo_traveller • es
8
Pros:

Está céntrico, se puede ir caminando a los lugares más emblemático.

Cons:

El desayuno un poco pobre y el baño sin reformar, la ducha pésima.

2026-07-03 • via Nuitee
M
Manuela • extended_group • pt
9
2026-07-03 • via Nuitee
G
Gladys • family_with_children • es
7
Pros:

La ubicación muy buena

Cons:

La ducha no funcionaba bien, había agua en el suelo y unos azulejos rotos

2026-07-03 • via Nuitee
F
fredrik • couple • se
7
Pros:

Good location

Cons:

Room from the 70’s

2026-07-02 • via Nuitee
M
Margarida • family_with_children • pt
5
Localização top, mas hotel muito antigo.
Pros:

Os colchões não eram maus

Cons:

A casa de banho, chuveiro muito antigo, os gel de banho fornecido para3 pessoas insuficiente. E o pequeno almoço muito, muito fraco.

2026-07-02 • via Nuitee
A
Amaya • solo_traveller • es
6
Pros:

Bueno, la tranquilidad

Cons:

El parking cuando se llena te quedas sin sitio
Un poco viejo

2026-07-02 • via Nuitee
J
Juan • extended_group • co
9
Buena estancia
Pros:

Habitación cómoda y limpia , buen desayuno y parking gratis .

Cons:

Antiguas las instalaciones con mobiliario tradicional .

2026-07-01 • via Nuitee
R
Ricardo • couple • us
7
2026-07-01 • via Nuitee
R
Rosana • solo_traveller • br
9
Pros:

Localização, pequeno almoço

Cons:

Banheira de

2026-06-30 • via Nuitee
C
Christina North • solo_traveller • dk
8
2026-06-30 • via Nuitee
P
Petrut Mirel • extended_group • es
10
2026-06-30 • via Nuitee
E
Elsa • couple • pt
9
Boa
Pros:

A localização

Cons:

Diz que tem estacionamento privado, mas quando chegamos não temos lugar na garagem, cada quarto deveria ter lugar reservado na garagem. É muito chato chegarmos ao hotel e já não ter lugar na garagem e depois temos que andar às voltas à procura de estacionamento na rua o que se torna impossível derivado a localização do hotel.

2026-06-29 • via Nuitee
H
Helena • solo_traveller • pt
10
Excelente relação qualidade/preço
Pros:

Excelente localização e pequeno-almoço incluído

2026-06-29 • via Nuitee
E
Enrique • couple • es
6
2026-06-29 • via Nuitee
C
Claudio • solo_traveller • pt
6
2026-06-28 • via Nuitee
J
Jorge • solo_traveller • pt
6
2026-06-28 • via Nuitee
A
Ambra • couple • it
10
Bellissima Lisbona
Pros:

Ottimo perché centrale e con posteggio auto

2026-06-28 • via Nuitee