Hotel Nacional

Hotels
7.5 (3223 reviews)
Rua Castilho, 34 , Lisbon , PT
+351 21 355 4433

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.5
Based on 3223 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
S
Sandra Sepúlveda • solo_traveller • es
9
Genial hotel .
Pros:

La atención que tenía el chico de recepción, el que nos recibió el día que llegamos ,,Fue muy amable..
Y la atención en el desayuno también me gustó.

Cons:

Pues la verdad no tengo que decir nada negativo.
Al contrario fue todo una experiencia positiva..

2026-09-19 • via Nuitee
N
nuno • solo_traveller • pt
9
2026-09-18 • via Nuitee
E
eduardo abel • family_with_children • ar
9
Muito beim
Pros:

Ubicación y atencion do pessoal

Cons:

Difícil o apartamento

2026-09-18 • via Nuitee
R
Ruud • solo_traveller • nl
6
Pros:

Goede ligging.
Vriendelijk personeel.
Schoon

Cons:

AC werkte onvoldoende.
Prijs / Kwalteit verhouding slecht.
Ontbijt: slecht, brood is oud en van slechte kwaliteit, jam, koffie niet te drinken, etc.

2026-09-17 • via Nuitee
D
DARIO • solo_traveller • it
8
2026-09-17 • via Nuitee
S
Silvia • solo_traveller • es
10
2026-09-17 • via Nuitee
R
Rosa • couple • es
8
Cons:

El desayuno muy simple, no había tostadora.

2026-09-17 • via Nuitee
D
Delali • solo_traveller • nl
8
Pros:

De locatie

Cons:

Parkeer was moeilijk

2026-09-16 • via Nuitee
G
Guillermo • solo_traveller • ar
8
2026-09-15 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-09-13 • via Nuitee
M
Maria Alice • solo_traveller • br
10
Eu recomendo
Pros:

Localização excelente, limpeza, café da manhã bom, funcionários prestativos e atenciosos.

2026-09-13 • via Nuitee
A
Annie • solo_traveller • fr
7
Pros:

Très bon emplacement, proche du métro.

Cons:

Déco vieillotte, petit déjeuner très simple. Les fruits au buffet pas toujours frais. Le café très fort et le jus d'orange, n'en parlons pas.

2026-09-10 • via Nuitee
F
Fanny • solo_traveller • pt
5
Cons:

As instalações são antigas e não estão em bom estado de conservação. Frigobar e ferro de engomar não disponíveis.

2026-09-09 • via Nuitee
H
Helena • solo_traveller • es
8
Pros:

Cèntric, molt amable, esmorzar bo.

Cons:

La dutxa una mica antiga i ens van dir que hi havia parking I quan vem arribar ens van dir que estava ple

2026-09-09 • via Nuitee
R
rosa maria • family_with_children • es
7
2026-09-08 • via Nuitee
S
stephane • couple • be
7
Bien
Pros:

Neitre

Cons:

Presenter qu’on a un parking alors que ce n’est pas le cas … trop petit et trop etrot

2026-09-08 • via Nuitee
R
ricci • solo_traveller • it
8
Pros:

Ottima posizione, stanza pulita e bagno grande (anche se cieco) con bidet.

Cons:

La moquette (anche se pulita e senza alcuna macchia), arredamento un po' vintage. Vasca senza doccino regolabile..

2026-09-08 • via Nuitee
M
Maria • extended_group • pt
2
2026-09-07 • via Nuitee
J
jasmin • solo_traveller • ch
5
Pros:

das Personal

Cons:

die Betten waren zu hart, die Dusche ein sehr altes Model, man hat alles und jeden gehört, das Frühstück war akzeptabel.

2026-09-07 • via Nuitee
F
Fernando • extended_group • ch
8
2026-09-06 • via Nuitee