Hotel Nacional

Hotels
7.5 (2747 reviews)
Rua Castilho, 34 , Lisbon , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2747 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
R
Rueda • solo_traveller • es
8
Pros:

La ubicación.

Cons:

Las instalaciones y el desayuno, no había ni siquiera café descafeinado.!

2026-04-04 • via Nuitee
A
Alfonso • couple • es
8
Pros:

Parking free

2026-04-04 • via Nuitee
B
Britt • family_with_children • dk
7
Pros:

Stort rummeligt værelse
God morgen mad

Cons:

Der var meget koldt, vi havde tre tykke tæpper på for at holde varmen

2026-04-03 • via Nuitee
N
Natalia • family_with_children • es
8
Pros:

El parking en el hotel, la limpieza y la amabilidad de los trabajadores

Cons:

La poca variedad del desayuno

2026-04-03 • via Nuitee
F
Fernando • couple • br
10
Atendeu minhas expectativas.
Pros:

O custo-benefício vale a nota 8.
O hotel é, relativamente, simples. Mas não falta nada. O café da manhã atende às necessidades básicas.
A localização é excelente.
Toda a equipe de funcionários é muito atenciosa.
Ainda consegui estacionar o carro.

Cons:

O quarto não tem frigobar.
Poucas tomadas no quarto. Nenhuma perto da cama.
Quem depende do celular, e deixa ele carregando, tem que se levantar para pegá-lo.
O banheiro é realmente pequeno. Mas, para poucos dias, dá para aguentar.

2026-04-03 • via Nuitee
H
Houshang • solo_traveller • gb
10
Comfortable stay
Pros:

Very comfortable and helpful and friendly staff, parked right outside the hotel.

Cons:

All was good

2026-04-03 • via Nuitee
M
M Fajri • solo_traveller • id
7
2026-04-03 • via Nuitee
O
Olena • extended_group • ua
9
Дуже раджу. Прекрасний вибір для Лісабона 👌
Pros:

Вітаю. Наш короткий відпочинок в готелі був чудовий. Надзвичайно милий та привітний персонал. Прибирання кімнат було просто фантастичним. Ідеальна чистота! (8 поверх). Сніданок був не дуже різноманітний, але ситний та достатній. Дуже зручні матраци, ми гарно висипалися. Розташування готелю дуже зручне. Безкоштовна парковка- прекрасно!

Cons:

Трохи «втомлені» меблі в готелі. Важкувато було паркуватися, навіть на маленькому авто 😁🤪

2026-04-02 • via Nuitee
C
Cabieles • extended_group • co
8
Pros:

Buena ubicación

2026-04-02 • via Nuitee
M
Manuel • couple • es
10
Pros:

Excelente relación calidad-precio. Todo muy limpio. Personal muy amable.

2026-04-01 • via Nuitee
M
Mika • solo_traveller • fi
10
Mahtava
Pros:

Hyvä siisti

2026-04-01 • via Nuitee
T
Tuo • solo_traveller • ie
10
Excellent
Pros:

People here are friendly.
Good location- It is very convenient to go everywhere.
I have very good days in Lisbon.:)

Cons:

NA

2026-03-31 • via Nuitee
V
Vinicio • solo_traveller • it
4
2026-03-31 • via Nuitee
E
Eduardo Santiago • couple • es
6
Aún así volvería.
Pros:

La ubicación, tiene parking gratis.

Cons:

Cuando entras en las habitaciones, te transportas a los años 60. ¡ah! En el desayuno no hay tostadora. Estuve por regalarle una. Porque una tostada sin tostar es rarita como poco.

2026-03-31 • via Nuitee
C
Catarina • family_with_children • ao
7
2026-03-30 • via Nuitee
M
Maria La Salete • solo_traveller • pt
9
2026-03-30 • via Nuitee
A
Alex • family_with_children • es
9
Pros:

La tención, la ubicación y la limpieza del sitio. Sin lugar a dudas, una excelente relación calidad precio. Repetiría en este sitio al volver a Lisboa

2026-03-30 • via Nuitee
M
Maria • couple • pt
9
2026-03-30 • via Nuitee
J
Jan • family_with_children • cz
9
2026-03-30 • via Nuitee
C
Carlo • couple • es
9
Pros:

Staff gentile e disponibile, colazione abbondante,parcheggio all esterno

Cons:

Peccato 1 solo ascensore per molte camere.
Letti separati

2026-03-29 • via Nuitee