Hotel Nacional

Hotels
7.5 (2747 reviews)
Rua Castilho, 34 , Lisbon , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2747 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
V
VLADINEI • family_with_children • br
8
2026-02-14 • via Nuitee
M
Michal • couple • sk
2
2026-02-14 • via Nuitee
T
Tania • family_with_children • pt
10
2026-02-13 • via Nuitee
A
Alex • solo_traveller • es
8
2026-02-12 • via Nuitee
H
Henrique • family_with_children • be
7
Pros:

Bom cafe da manhã.
Exelente localização.

Cons:

Eu escolhi o hotel por ter garagem, mas a mesma era extremamente pequena e ruim de manobrar um carro das dimenções do que eu estava usando, tanto que não usei a gatagem.

2026-02-11 • via Nuitee
J
JIANG • couple • cn
10
Pros:

位置和服务

Cons:

无

2026-02-10 • via Nuitee
Y
YOLANDA • family_with_children • es
9
Pros:

Muy bien ubicado

Cons:

La moqueta en la habitación

2026-02-09 • via Nuitee
A
AST • couple • de
8
2026-02-09 • via Nuitee
F
Francisco Javier • couple • es
8
Pros:

Parking gratuito

Cons:

Un poco antiguo

2026-01-30 • via Nuitee
J
juan carlos • extended_group • es
8
2026-01-30 • via Nuitee
M
Marcia • solo_traveller • br
9
Gostei da localização!
Pros:

Localização muito boa perto da Av. Liberdade, funcionários muito simpáticos, estava frio e o quarto sempre quentinho.

2026-01-30 • via Nuitee
M
MarceValencia • solo_traveller • ve
7
2026-01-29 • via Nuitee
T
Taís • couple • pt
3
Precisa de melhorias
Pros:

A localização

Cons:

Não gostei nada da casa de banho, ao tomar banho molha-se o chão todo por causa do cortinado que há na banheira. Além de precisar de remodelação. E também uma cena me surpreendeu no pequeno almoço, um funcionário ao limpar a mesa jogou a sujeira toda para o chão, e depois ainda limpou com a mão a mesa. Além do pequeno almoço precisar de mais variedade.

2026-01-29 • via Nuitee
B
Benito • solo_traveller • es
10
2026-01-29 • via Nuitee
A
Antonio • family_with_children • es
7
2026-01-29 • via Nuitee
H
Hasanbasic-Brajkovic (BA) • family_with_children • ba
8
2026-01-28 • via Nuitee
S
Susana • couple • es
10
2026-01-28 • via Nuitee
L
Luis • family_with_children • pt
8
2026-01-27 • via Nuitee
F
Fernando Damian • solo_traveller • ar
9
2026-01-27 • via Nuitee
M
Mariano • solo_traveller • ar
8
Pros:

Muy buena ubicación y calidad/precio

Cons:

El desayuno un dia hubo huevo revuelto y los otros huevo duro. Creo que el huevo revuelto es de mayor agrado para la mayoría de la gente.

2026-01-26 • via Nuitee