Hotel Nacional

Hotels
7.5 (2997 reviews)
Rua Castilho, 34 , Lisbon , pt

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2997 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
F
Francisco Otavio • solo_traveller • br
8
BL ..Boa Localização
Pros:

Recepção
Localização

Cons:

Café da manhã

2026-06-06 • via Nuitee
S
Sherazade • couple • ca
8
Great Location Great staff
Pros:

The location was amazing

Cons:

The breakfast was not as good as as it was the week before when we lived there

2026-06-06 • via Nuitee
H
Hardeep • solo_traveller • fr
10
Pros:

Good better bestttttt😄

2026-06-05 • via Nuitee
G
gdubcovsky • solo_traveller • ar
8
Pros:

Fueron muy amables y nos cambiaron a una habitación menos ruidosa

2026-06-05 • via Nuitee
C
Cleide Aparecida da • solo_traveller • pt
7
2026-06-05 • via Nuitee
T
toze • solo_traveller • pt
7
2026-06-05 • via Nuitee
E
Evelin Maris • extended_group • br
8
Ótima!
Pros:

Localização . Perto do centro e do metrô!

Cons:

Banheiro com banheira, ótimo, mas com cortina de plástico. Poderia ser blindex ou fechado de outro material, muito ruim usar o chuveiro com cortina de plástico.

2026-06-05 • via Nuitee
J
João • solo_traveller • br
10
2026-06-05 • via Nuitee
H
Helen • solo_traveller • fr
8
Pros:

L'amabilité et attention du personnel, la localisation.

Cons:

Les produits proposés pour le petit déjeuner pouvaient être plus diversifiés.

2026-06-04 • via Nuitee
F
Francisco Otavio • solo_traveller • br
9
Pros:

Localização
Funcionários da recepção

Cons:

Café da manhã

2026-06-04 • via Nuitee
G
Gonçalo • solo_traveller • pt
8
2026-06-02 • via Nuitee
M
Miguel • extended_group • pt
6
2026-06-02 • via Nuitee
I
il jedi • solo_traveller • it
7
Dall' Italia al Portogallo
Pros:

Parcheggio moto coperto e videosorvegliato, camera nella media, hotel sicuramente datato,servizio nella media e allineati all' età della struttura.
Posizione discreta, all' interno di un quartiere piuttosto moderno e pino di uffici,di notte silenzioso.
Colazione buona ma con poca scelta.

Cons:

Struttura un po' vecchiotta,la moquette negli alberghi non dovrebbe più esistere, posizione non felicissima per via dei tanti saliscendi

2026-06-02 • via Nuitee
I
Ivan • family_with_children • ua
10
2026-05-31 • via Nuitee
R
Roseli • solo_traveller • br
6
Pros:

Localização

Cons:

Hotel antigo, não há quase tomadas no dormitório, o estacionamento está sujeito há vagas na rua (que são cobradas) ou a vagas no estacionamento já que não acomodam todos os hóspedes mas isso só é informado no local ou nas letras miúdas que ficam subentendidas.

2026-05-31 • via Nuitee
J
Jairo • solo_traveller • es
7
Pros:

El hotel es un poco antiguo pero tiene de todo y funciona bien.

Cons:

La ducha tiene la alcachofa fija. El es censor funciona de manera muy lente. El desayuno es muy flojo, poca variedad y poca calidad. Nunca pensé en probar un café tan malo en Portugal

2026-05-31 • via Nuitee
L
Lisset • family_with_children • es
10
Pros:

La amabilidad del personal, las camas son cómodas.

2026-05-30 • via Nuitee
O
Oleksndr • solo_traveller • ua
5
Сподобалось розташування, близько до центру
Pros:

Зручне розташування, доволі чисто.

Cons:

Дуже застарілий та архаїчний готель, скудні сніданки

2026-05-30 • via Nuitee
P
Pernilla • solo_traveller • se
8
Helt okej hotell
Pros:

Fräscht och rent och bra frukost. Perfekt läge nära park.och Metro.

Cons:

Lite dåliga kuddar samt att de höll på och renovera en byggnad vägg i vägg med hotellet,så det lät tidigt på morgonen.

2026-05-30 • via Nuitee
S
Sherazade • couple • ca
8
Good value for the money and very helpful staff
Pros:

It is your basic hotel with good Wifi, excellent location and good basic breakfast. The staff is very friendly.
Good choice for the price if you are ok with a basic dwellings. Fridge in the room is extra

Cons:

That if you need a fridge in the room it is extra and only one pillow to sleep with.

2026-05-29 • via Nuitee