Hotel Nacional

Hotels
7.5 (2944 reviews)
Rua Castilho, 34 , Lisbon , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room comfort concerns
Limited breakfast options

Categories

Cleanliness
5.46
There were multiple complaints about strong chemical smells in the rooms, indicating poor cleanliness.
Service
8.43
Many reviews praised the kindness and helpfulness of the staff, but some noted issues with refunds.
Location
9.47
Several reviews highlighted the excellent location as a major positive.
Room Quality
6.42
Feedback indicated discomfort with mattress quality and noises from outside the room.
Amenities
7.45
Comments included complaints about outdated facilities, particularly regarding towels and room features.
Value for Money
8.41
Several reviews mentioned good value for the price with breakfast included.
Food and Beverage
6.96
Mixed reviews about breakfast quality; some found it basic and lacking variety.
Overall Experience
7.43
Overall experience ratings were mixed, with some very high and some very low sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Convenient Location
Hotel Nacional, just steps away from Marques De Pombal Square, offers free internet access and in-room breakfast. Enjoy the luxury of free parking, subject to availability.

Comfortable Rooms
Relax in air-conditioned, soundproof rooms with a private bathroom, tub, and hairdryer. Each room features a work desk, accessories, and a safe box for your convenience. Access your room easily with the elevator.

Exceptional Services
Count on the 24-hour reception for laundry, ironing, and car rental services. Leave your luggage with the attentive staff. Start your day with a buffet breakfast or have it delivered. Unwind at the bar open until late.

Book your stay at Hotel Nacional for a memorable Lisbon experience.

Important information:

Please note that parking is subject to availability.

City tax is applied at EUR 2 per person per night starting on children 13 years and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2944 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 7.43
S
Sophonie • solo_traveller • fr
7
2026-05-09 • via Nuitee
F
Flavio F Das Flores • couple • br
6
Pros:

Só não gostei do café da manhã fraco e sem opção , o resto ok

2026-05-09 • via Nuitee
L
Luis • solo_traveller • pt
5
2026-05-07 • via Nuitee
R
Robert • solo_traveller • au
8
2026-05-07 • via Nuitee
Y
Yoshinori • solo_traveller • jp
7
Pros:

地下鉄の駅からアクセスが良く、近くにスーパーもあり便利でした。

Cons:

部屋のコンセントが机の下に一つしかなくスマホの充電がやりにくかった。

2026-05-07 • via Nuitee
J
Juliana • couple • br
1
2026-05-06 • via Nuitee
M
MOHAMED SAID ZEMRANI • solo_traveller • ma
9
2026-05-06 • via Nuitee
R
Renata • extended_group • br
6
Pros:

O hotel é antigo, mas bom. Os funcionários são educados e cordiais. A localização é ótima e o quarto estava sempre limpo.

Cons:

O café da manhã é péssimo. Não há opções, todos os dias tem exatamente a mesma coisa e tudo bem ruim. Falta variedade, falta opões de proteína e tem muito carboidrato.

2026-05-06 • via Nuitee
J
juan • solo_traveller • pt
9
Pros:

Muy buena ubicación, el personal excelente y las instalaciones aceptables

2026-05-06 • via Nuitee
A
Alli Saad • solo_traveller • se
8
2026-05-05 • via Nuitee
L
Luis Miguel • couple • es
8
Situación y personal espectacular
Pros:

Personal y situación

Cons:

Ruidos de obras . Comedor muy pequeño

2026-05-04 • via Nuitee
A
Amelia • family_with_children • es
9
2026-05-04 • via Nuitee
G
Glenda • solo_traveller • ae
7
Poucos ajustes para uma experiência melhor!
Pros:

Boa localização e quartos grandes.

Cons:

Café da manhã deveria modificar as opções, e o café tinha gosto de café instantâneo. A cortina do chuveiro é bem desagradável.

2026-05-03 • via Nuitee
C
Carlos • solo_traveller • es
2
No recomiendo
Pros:

Situación

Cons:

Hotel viejo , instalaciones de baño no funcionaban y mucho ruido

2026-05-03 • via Nuitee
G
Guénaëlle • solo_traveller • fr
10
Pros:

Personnel accueillant et serviable
Hotel bien situé par rapport au métro et les bus

Cons:

L'accès au parking en sous-sol est un peu difficile par rapport a la taille des SUV. Passage étroit mais avec beaucoup de manœuvres et patience on y arrive

2026-05-03 • via Nuitee
C
Carmen Belén • family_with_children • es
7
Aceptable pero mejorable.
Pros:

El desayuno muy básico, poca variedad. La ubicación muy buena .

Cons:

El baño muy antiguo,sobre todo que la bañera muy incómoda, tenía ducha fija (sin cable de alcachofa) que para duchar un niño, si no te quieres mojar el pelo etc además se derramada al exterior el agua y se inundaba el suelo del baño.

2026-05-02 • via Nuitee
D
Donato Luis • couple • ar
8
Bueno
Pros:

La ubicación

Cons:

Habitación muy pequeña

2026-05-01 • via Nuitee
L
Luigino • solo_traveller • it
8
Consigliato per motociclisti e viaggiatori con auto da parcheggiare in garage privato e coperto
Pros:

Posizione 30 minuti a piedi dal centro. Ottima

Cons:

Taxi economici ma occorre stare attenti ai tassisti sudamericani che te la raccontano per far salire il tassametro. Inventano scuse per fare giri lunghi.
Prima di salire a bordo chiedere quanto costa.

2026-05-01 • via Nuitee
J
JOSE ANTONIO • solo_traveller • es
8
Eleccion acertada.
Pros:

La limpieza y orden de la habitacion.La profesionalidad de todo el personal

Cons:

El aparcamiento. El desayuno es mejorable, zumo de naranja malo.

2026-05-01 • via Nuitee
A
Andre Luis • couple • br
10
Excelente
Pros:

De tudo.

2026-04-30 • via Nuitee