Hotel Naguilan

Hotels
8.5 (1964 reviews)
General Lagos 1927 , Valdivia , CL

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Excessive room heat
Inadequate A/C and amenities

Categories

Cleanliness
8.25
Clean and the staff tried hard, but maintenance issues noted in reviews.
Service
9.75
Staff is friendly and accommodating, as noted in multiple reviews.
Location
9.25
Beautiful location with a view, although a bit far from the center.
Room Quality
7.75
Rooms are uncomfortably hot without A/C and described as basic.
Amenities
8.75
Grounds and facilities are nice but some amenities are lacking.
Value for Money
8.25
Too expensive for what was received, especially with poor amenities.
Food and Beverage
7.25
Breakfast limited and restaurant quality criticized.
Overall Experience
8.75
Overall enjoyed the stay but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:24

Property Description

Luxurious Riverfront Accommodation
Hotel Naguilan, housed in a stylish German building, offers elegant rooms with free Wi-Fi and breakfast, boasting stunning river views. The wooden-accented rooms feature modern amenities like plasma TVs, private balconies, and minibars, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in a continental breakfast spread at the Esencia restaurant, serving delectable Mediterranean dishes. Sip on traditional Pisco Sour at Naviera Lobby Bar while enjoying international cocktails.

Relaxation and Recreation
Unwind in the expansive garden with a swimming pool and a river deck overlooking Valdivia River. Whether swimming, lounging by the pool, or enjoying a book in the lounge, guests can truly unwind at Hotel Naguilan.

For a luxurious retreat with unparalleled river views and top-notch amenities, book your stay at Hotel Naguilan now.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 1, 2026 until Mon, Nov 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAL

Location

Guest Reviews

8.5
Based on 1964 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
P
Patricio couple cl
9
2026-09-12 via Nuitee
M
MarjorieB solo_traveller cl
9
Pros:

Las vistas

2026-09-12 via Nuitee
M
Marco solo_traveller es
8
2026-09-11 via Nuitee
C
Camila solo_traveller cl
6
Precio calidad no acorde
Pros:

La verdad muy caro para el precio calidad

Cons:

Infraestructura sin mantenimiento piscina sucia
El balcón con sillas plásticas del súper estuve en la suite y a comparación de otras le faltó mucho
El minibar vacío los muebles sin restaurar

2026-09-10 via Nuitee
P
Paulina couple cl
10
2026-09-10 via Nuitee
A
Ana couple cl
10
Maravillosa
Pros:

Si hermoso

Cons:

La habitación grande y cómoda pero las camas pequeñas , el televisor también pequeño y el baño un pocos antiguo y sin luz

2026-09-09 via Nuitee
D
Dario couple cl
8
2026-09-09 via Nuitee
J
JOAQUIN solo_traveller cl
6
Pros:

La vista y los jardines

Cons:

Le sobra una estrella,habitación y baño pequeños,no hay citofono
Los domingos no hay servicio de comida ni bebidas,el hotel queda a cargo de un recepcionista,de hecho hubo un robo en otra habitación

2026-09-09 via Nuitee
M
Moyra couple cl
6
No hay que confiarse del precio de booking
Pros:

La limpieza

Cons:

Cobran más del precio que aparece en booking

2026-09-09 via Nuitee
R
Rodrigo solo_traveller cl
10
Pros:

La ubicación,la atención del personal

Cons:

La distancia al centro ,pero es manejable

2026-09-07 via Nuitee
F
francisco solo_traveller cl
10
Pros:

Las vistas hermosas

2026-09-07 via Nuitee
D
Daniel couple cl
10
2026-09-06 via Nuitee
S
sergio solo_traveller cl
5
Pros:

La ubicación

Cons:

No era lo que esperaba, difiere de lo publicado

2026-09-06 via Nuitee
G
Guillermo solo_traveller ar
7
Pros:

Las vistas

Cons:

Algo abandonado el edificio

2026-09-06 via Nuitee
M
Maria Alejandra solo_traveller cl
10
Grato
Pros:

Cómodo , limpio,muy agradable

Cons:

Poco espacio en los alimentos del desayuno

2026-09-05 via Nuitee
P
Pilar couple cl
8
Bueno
Pros:

El edifico es antiguo y muy lindo. El muelle precioso

Cons:

Deberían cuidar un poco más la mantención. Se ve humedad en algunas paredes y mi habitación olía a humedad cuando llegue

2026-09-03 via Nuitee
D
Diaz solo_traveller cl
8
2026-09-02 via Nuitee
F
faridez extended_group cl
9
2026-09-01 via Nuitee
M
Marcela solo_traveller cl
9
2026-09-01 via Nuitee
F
Franco solo_traveller cl
9
Calefacción
Pros:

La calidad de la pastelería, la vista de la habitación maravillosa. La amabilidad de la gente que atiende. La ubicación perfecta.

Cons:

El no poder controlar la calefacción, no es controlable, no se pasó frío para nada pero, si calor.

2026-08-31 via Nuitee