Hotel Naguilan

Hotels
8.5 (1964 reviews)
General Lagos 1927 , Valdivia , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Excessive room heat
Inadequate A/C and amenities

Categories

Cleanliness
8.25
Clean and the staff tried hard, but maintenance issues noted in reviews.
Service
9.75
Staff is friendly and accommodating, as noted in multiple reviews.
Location
9.25
Beautiful location with a view, although a bit far from the center.
Room Quality
7.75
Rooms are uncomfortably hot without A/C and described as basic.
Amenities
8.75
Grounds and facilities are nice but some amenities are lacking.
Value for Money
8.25
Too expensive for what was received, especially with poor amenities.
Food and Beverage
7.25
Breakfast limited and restaurant quality criticized.
Overall Experience
8.75
Overall enjoyed the stay but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:24

Property Description

Luxurious Riverfront Accommodation
Hotel Naguilan, housed in a stylish German building, offers elegant rooms with free Wi-Fi and breakfast, boasting stunning river views. The wooden-accented rooms feature modern amenities like plasma TVs, private balconies, and minibars, ensuring a comfortable stay.

Exquisite Dining Experience
Indulge in a continental breakfast spread at the Esencia restaurant, serving delectable Mediterranean dishes. Sip on traditional Pisco Sour at Naviera Lobby Bar while enjoying international cocktails.

Relaxation and Recreation
Unwind in the expansive garden with a swimming pool and a river deck overlooking Valdivia River. Whether swimming, lounging by the pool, or enjoying a book in the lounge, guests can truly unwind at Hotel Naguilan.

For a luxurious retreat with unparalleled river views and top-notch amenities, book your stay at Hotel Naguilan now.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Apr 1, 2026 until Mon, Nov 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAL

Location

Guest Reviews

8.5
Based on 1964 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.75
M
María soledad solo_traveller cl
10
Pros:

Es un Hotel con historia, tiene un ambiente muy callido, acogedor y hogareño.
Su personal es muy amable y atento.
Me encantó todo.

Cons:

El domingo quisimos comer en la noche y el restaurant no estaba abierto

2026-08-28 via Nuitee
C
Carolina couple cl
8
Comfort & Quiet
Pros:

Comodidad y tranquilidad, sólo nos quedamos una noche, porque ibamos viajando a otra ciudad, pero fue una muy buena estadia. Desayuno muy bueno.

Cons:

nada que recuerde

2026-08-28 via Nuitee
L
Lantaño solo_traveller cl
10
2026-08-28 via Nuitee
A
Aldo solo_traveller br
10
Pros:

Tudo excelente

Cons:

Tudo perfeito

2026-08-27 via Nuitee
L
lucas couple br
10
Amazing Hotel, Breakfast is simple but delicious
Pros:

The view to the river was amazing, the location is really good, a 15-minute walk from downtown Valdivia. The region is pretty safe and full of students, so you can walk without any problem around. Plenty of parking and clean room + the hotel is full of history.

Cons:

The breakfast could be better in terms of variety. It's far from bad—the food was good and the coffee amazing as well. Just not many options. Not a problem to us, but maybe some people would want more stuff in the breakfast to eat

2026-08-27 via Nuitee
M
Miguel extended_group us
10
2026-08-26 via Nuitee
N
Nicole couple cl
10
Ideal hotel para adultos
Pros:

Tiene una vista maravillosa y una atención muy acogedora, su personal excelente.

2026-08-26 via Nuitee
F
FANNY LORENA solo_traveller cl
10
BUENA ESTANCIA
Pros:

EL PERSONAL MUY ATENTO Y CORDIAL, EL DESAYUNO MUY RICO, SOBRE TODO LOS KUCHEN DELICIOSOS
MUY FACIL MOVERSE POR LA CIUDAD EN UBER Y EL HOTEL TIENE MUY LINDA VISTA

2026-08-26 via Nuitee
C
Carolina solo_traveller cl
10
Pros:

Piezas limpias y calidad buen desayuno

2026-08-25 via Nuitee
F
Federico couple cl
9
Muy buena, estuviimos de paso por un día, pero todo perfecto
Pros:

el baño de la habitación así como su tamaño : eran grandes y hermosos

2026-08-24 via Nuitee
C
Carlos family_with_children cl
9
Pros:

El lugar donde está el hotel es muy bello

2026-08-24 via Nuitee
A
Alejandro Luis solo_traveller ar
10
2026-08-24 via Nuitee
X
Ximena solo_traveller cl
8
Pros:

La vista.

Cons:

La incomodidad de tener que subir los equipaje cuando sobre todo es un segundo piso, pero lo peor que nadie ayuda en esto, por otro lado con el clima tan helado hay que ir a recepción a consultar ya que tampoco tienen citofonos en la habitación.

2026-08-22 via Nuitee
K
Kevin couple cl
9
2026-08-21 via Nuitee
J
John Andres couple cl
8
2026-08-21 via Nuitee
T
toledo solo_traveller cl
10
Pros:

Instalaciones, ubicación, vista

Cons:

-

2026-08-20 via Nuitee
J
Juan Pablo couple cl
9
2026-08-19 via Nuitee
R
ROBERTO solo_traveller cl
10
2026-08-18 via Nuitee
C
Carolina solo_traveller cl
9
Pros:

El hotel en general es muy bello y la vista aún mejor. Tiene buen desayuno, la temperatura de más habitaciones es buena. El personal es amable y preocupado de entregar una buena atención

Cons:

Agregaría TV con streaming. Hay partes del hotel que no están conectadas por espacios cerrados y en días fríos sé siente el cambio de temperatura al pasar de un edificio a otro.

2026-08-18 via Nuitee
H
Hugo couple cl
8
Pros:

baño

2026-08-17 via Nuitee