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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Concierge service
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Plunge pool
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Kids' club
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Outdoor furniture
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Sun loungers or beach chairs
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Garden Oasis
Experience the tranquility of Moon Dreams Roquetas, a 4-star hotel nestled in Roquetas de Mar with lush gardens and a charming terrace.
Comfort and Convenience
Each air-conditioned room at our hotel features a private balcony, a well-equipped desk, and a modern bathroom with complimentary toiletries.
Delightful Dining Options
Start your day with a delicious buffet breakfast and unwind at the bar with your favorite drink in hand.
Book now for an unforgettable stay at Moon Dreams Roquetas and indulge in a blend of relaxation and sophistication.
Due to the Tax Fraud Prevention Act, cash payments over EUR 1,000 are not accepted.
When booking more than 3 rooms, different policies and supplements may apply.
Please note that the balcony is subject to availability for all room types.
Please note that drinks are not included in meal plans.
Upon arrival at reception, we will request your credit card number as a guarantee for your reservation. This information will be treated with the utmost confidentiality and in accordance with current data protection regulations.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that a maximum of 1 dog is allowed per room.
Please note that dogs will incur an additional charge of EUR 30 per night per pet from 15 June to 15 September and EUR 25 per night per pet for the rest of the year.
Without at least 24 hours' notice, a surcharge of EUR 5 per night will apply. Additional charges may apply if the dog causes damage, breakage or stains requiring extraordinary cleaning or repair, authorising the hotel to charge such amounts to their credit card and/or include them in the bill.
Pets are not allowed in areas where food or drinks are served or in the wellness areas (swimming pool).
Please note that dogs must be kept on a lead while in public areas of the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
El buffet
Las almohadas son muy finas para dormir
La animación y el buffet.
Había hormigas por todos los rincones en la habitación por una falta de mantenimiento absoluto. Falta de personal, para pedir en el bar tenías que pedir en recepcion que llamaran al camarero. La piscina sucía, los bordes con falta de limpieza, se limitaban a echar productos por la noche que luego irritaban la piel. Desde luego NO es un hotel de 4 estrellas, faltan enchufes en la habitación, habián cáncamos en las paredes que no sujetaban nada, además todo muy viejo.
En cuanto a la comida fue poco variado pero muy buena, por lo que un 10 a la cocina.
Lo que no me gusto es que contraje con Booking dos habitaciones dobles para 4 personas y en el hotel me dijeron que eran 2 habitaciones dobles pero solo para 2 personas, estuve en recepción casi dos hora para arreglar el desaguisado...al final pagando más se solucionó, pero estaba seguro que cuando lo contraté eran dos habitaciones dobles para 4 personas, si no que sentido tiene el contratar la habitación doble.
En fin estuve disgustado el primer día luego ya se me paso e intente pasar bien las vacaciones.
Intentaré la proxima vez estar más atento a la letra.
Localização e muitos lugares de estacionamento gratuito nas redondezas. Pequeno almoço razoável.
Quatro estrelas? Porquê?
Quarto pequeno sem qualquer tomada elétrica na cabeceira da cama. Mobiliário a precisar de um upgrade. Televisão ridiculamente pequena.
Está muy chulo y muy agusto
Todo bien
Me encantó el bufet y la buena relación calidad precio
No hay nada que no me gustara lo único a destacar es el número limitado de tumbonas en la piscina y si llegas pasadas las 16:00, es complicado. Igualmente puedes tender tu toalla en el césped sin problema.
El trato del personal, principalmente de l@s recepcionistas.
Edificio deteriorado, colas en el buffet, un día no nos limpiaron la habitación, difícil conseguir hamacas en la piscina.
La amabilidad y predisposición del personal del hotel.
Todo
Que no entraron el dos días ni hacer la cama y ponernos toallas
La tranquilidad y la ubicación
Todo correcto
El personal
Muy generosa la categoría de 4 estrellas.
Conozco hoteles de 3 estrellas mejores.
El personal fue muy amable, la ubicación genial, el aparcamiento muy fácil. El buffet bastante aceptable.
Las instalaciones exteriores, piscina un poco descuidada
Todo en general
Pocas hamacas, un poco lejos de la playa
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